CNG TY C PHN N CI VNG

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Thng tin cn thit khi i Tham Quan
SINGAPORE - MALAYSIA 05 ngy 04 m

Ngy khi hnh: 09.06.2017 Ngy v: 13.06.2017

Hng dn vin Vit Nam: NGUYN THANH TRUNG - 0949888768
Thng tin chuyn bay:
- Ngy i: Ngy 09 thng 06 nm 2017:
H Ni - Singapore: VN 663N ( T: 07h35 11h55 )
- Ngy v: Ngy 13 thng 06 nm 2017
Malaysia - H Ni: VN 680L ( T: 19h10 21h25)
+ im n khch: Ti Cty Vit M hoc Sn bay quc t Ni Bi: Qu khch vui lng c mt ti nh Ga
T2 i quc t, sn bay Ni Bi mun nht lc 06h00. n sn bay, qu khch vui lng lin lc vi hng dn
vin ca on tp trung cng on.

I. THNG TIN CHUNG.

THNG TIN CHUNG V T NC MALAYSIA
TT Mc Ni dung
1 Tn nc Lin bang Malaysia
2 Th Kuala Lumpur
3 V tr a l Nm khu vc ng Nam , tip gip Thi Lan, Brunei
4 Din tch 329 750 km
5 Dn s trn 23 triu ngi
6 Dn tc Ngi Malay bn a (52%); Ngi gc Hoa (30%); Ngi gc n (8%); cn li l ngi dn tc khc.
7 Tn gio o Hi chim ch yu, ngoi ra cn c Pht gio, Thin Cha gio, Hindu gio,
8 Ngn ng Bahasa Melayu l ngn ng ch yu, Ting Anh v th ng
9 Tin t Ringit
10 Quc khnh 31/8/1957
THNG TIN CHUNG V T NC SINGAPORE
TT Mc Ni dung
1 Tn nc Cng ha Singapore
2 Th Singapore
3 V tr a l L mt quc o nm khu vc ng Nam , pha nam bang Johor ca Malaysia v pha Bc o Riau ca
Indonesia
4 Din tch 648 km
5 Dn s 4,4 triu ngi
6 Dn tc Ch yu l ngi Hoa (76,8%); M Lai (13,9%); n - Pakistan Sri Lanka (7,9%); khc (1,4%)
7 Tn gio Pht gio v o gio (51%); o C c gio (15%); Hi gio (14%); Khng theo tn gio (15%); cn li l
tn gio khc khng ng k
8 Ngn ng Ting M Lai (Quc ng), Ting Anh, Ting Trung Quc (Ph thng)
9 Tin t la Singapore (SGD)
10 Quc khnh 9/8/1965
1. LCH S:
- Lch s t nc Malaysia: Vo th k 19, Malaysia l thuc a ca Anh. T nm 1942 n nm 1945 b Nht chim ng, v ti
nm 1948 tr thnh mt thnh vin ca Lin bang M Lai. Nm 1957, Malaysia tr thnh Lin bang c lp.
- Lch s t nc Singapore: Vo th k 19, Singapore l thuc a ca Anh. 15/2/1942, quc Anh giao np Singapore cho Nht
Bn v 9/8/1959, Singapore dnh quyn t ch. Nm 1963, Singapore tr thnh mt thnh vin ca Lin bang M Lai. 7/8/1965
Singapore b tch khi Lin Bang M Lai v dnh c lp vo ngy 9/8/1965.

2. T NC CON NGI:
- Malaysia l mt x hi a sc tc, a vn ha v a ngn ng. Ngi Malaysia c thi quen khi gp nhau h s vo lng bn tay ca
ngi kia sau chp hai bn tay li. H rt k vic xoa u v lng ngi khc; gp ph n khng c bt tay v khng c dng
tay ch vo ngi khc.
- Ngi Malaysia dng tay phi khi n hoc a dng v h cho rng tay tri khng trong sch. Malaysia mu vng l mu
chuyn dng ca vng cng qu tc v vy trong cc hot ng chnh thc hoc tham quan Hong cung khng c mc qun o
mu vng.
- Singapore l mt quc gia a sc tc, vi nhiu nn vn ha khc nhau: Trung Quc, M Lai, n . Chnh s pha trn v vn ha
ny dn n s phong ph trong cc lnh vc ca i sng ti Singapore.
- Ngi dn Singapore c phong tc dng tay phi trong cc giao dch x hi nh bt tay, tng hoa hay qu. Theo quan nim ca n
v Hi Gio, tay tri ch c dng khi i v sinh.

3. KINH T:
- Malaysia: Trong thp nin 1970, theo bc ca bn con h chu ban u v cam kt s chuyn i t mt nn kinh t da
vo khai khong v nng nghip sang ngnh ch to. Vi s tr gip ca Nht Bn v phng Ty, cc ngnh cng nghip nng
pht trin phn thnh v trong mt vi nm, xut khu tr thnh c my tng trng hng u ca Malaysia.
- GDP u tng vi mc 31% trong thp nin 1960 v mt t l tng ng kinh ngc 358% trong thp nin 1970 nhng mc tng
chng t khng bn vng v gim mnh ch cn t mc 36% thp nin 1980 v tng li vi mc 59% vo thp nin 1990 ch yu do
cc ngnh c nh hng xut khu dn u.
- n nm 2006, k hoch 5 nm gn y nht l K hoch Malaysia ln th 9. K hoch 5 nm ny b ch trch l ging vi ng
li k hoch ha tp trung ca ch ngha Cng sn X Vit; khung thi gian 5 nm b cng kch v khng gii quyt cc cuc
khng hong ngn hn v cc xu th di hn.
- Singapore hu nh khng c ti nguyn. t canh tc hp, ch yu trng cao su, da, rau v cy n qu, do vy nng nghip
khng pht trin, hng nm phi nhp lng thc, thc phm p ng nhu cu trong nc.
- Singapore c c s h tng v mt s ngnh cng nghip pht trin cao hng u chu v th gii nh: cng bin, cng nghip
ng v sa cha tu, cng nghip lc du, ch bin v lp rp my mc tinh vi.
- Singapore l nc hng u v sn xut a my tnh in t v hng bn dn. Singapore cn l trung tm lc du v vn chuyn
qu cnh hng u chu . Nn kinh t Singapore ch yu da vo bun bn v dch v (chim 40% thu nhp quc dn). Singapore
cng c coi l nc i u trong vic chuyn i sang nn kinh t tri thc.

II. THNG TIN RING CHO ON:

1. THI TIT:
- Malaysia c kh hu nhit i, quanh nm nng nng, ma nhiu; nhit trung bnh khong 21 32C. Ma kh ko di t thng 5
n thng 9, ma ma t thng 10 n thng 2.
- Kh hu Singapore m v m, nhit dao ng t 23 n 31C. Singapore c ma quanh nm nhng thng ma nhiu vo thng
11 - 1. Ma thng bt ng, nng ht nhng nhanh tnh
2. GI GIC
- Malaysia v Singapore i trc Vit Nam 1 ting ng h. VD: Malaysia l 7h sng th VN l 6 gi sng.
- Khi n ni Qu khch nn chnh li ng h ca mnh trng vi ng h ca Hng dn vin a phng v vui lng bo m lun
ng gi hn. Trng hp qu khch tr gi hn, Qu khch s t chu chi ph v phng tin vn chuyn v khch sn gp on.
3. GIAO THNG CNG CNG
- Ti Malaysia: Qu khch c th s dng cc loi phng tin sau:
+ Xe but cng cng: Gi tng i r, h thng xe but cng cng v xe khch ng di u c trang b iu ha nhit v
y tin nghi, tuy nhin nu mun s dng cc loi dch v ny th bn phi nm vng cc tuyn i.
+ Taxi: C rt nhiu trm xe taxi dc theo cc con ng trong thnh ph. Ti cc trm xe, Qu khch phi xp hng theo th t khi
n xe. Khi s dng xe taxi phi kim tra ng h metter v mang theo a ch khch sn. Gi taxi l 2 RM cho 2 km u tin, 20 cent
cho mi km tip theo.
Lu : Giao thng Malaysia theo chiu tay li nghch (bn tri) v th Qu khch cn lu khi qua ng
hoc khi ln xung xe Taxi, xe buyt
- Ti Singapore:
+ Tu in ngm (MRT): hot ng t 5g30 sng n khuya mi ngy. Gi v r v dao ng t 0.9 n 1.9 Sing ty theo
hnh trnh. Ez-link - mt loi th np tin c th mua vi gi 15 Sing (trong bao gm 3 t cc c hon li, tin th 5
khng c hon li v tin vn chuyn ti thiu 7 ) ti mi trm MRT. Th ez-link cn c th dng i xe but cng cng.
+ Xe but: dch v xe but cng cng hot ng t 6g sng n khuya mi ngy. V c th tr bng tin mt hoc bng th ez-
link. Gi v dao ng t 0.8 n 1.5 Sing i vi xe khng my lnh, xe c my lnh s c gi v t 0.9 n 1.8 Sing.
+ Taxi: c th n taxi ti khch sn, trm n taxi hoc vy tay dc ng. Gi cc cho 1km u tin l 2.8 Sing, sau gi
cc s l 0.2 Sing cho mi 330m tip theo. Cc hng taxi khc nhau s p dng cc loi ph thu khc nhau, v vy nn kim tra
vi ti x trc khi i. gi taxi: CityCab (65-6552-2222), Comfort (65-6552-1111), Premier Taxis (65-6363-6888), Smart (65-
6485-7777), SMRT (65-6555-8888), Trans Cab (65-6555-3333)
+ Xch l: Ch mt khong 25-30 Singapore cho mt cuc xch l trong khong 30 45 pht, khi hnh t Sungei Road, khu
mua sm Albert Mall, Liang Court v Bencoolen Link hoc China Town Trishaw Park do quanh ph Tu.
Lu : Giao thng Singapore theo chiu tay li nghch (bn tri), cn lu khi i b, bng qua ng, hoc khi ln xung xe Taxi
v xe But. Qu khch nh tuyt i tun theo Lut giao thng.

4.CHUN B HNH L
a) Hnh l k gi:
Vietnam Airlines cho php 1 kin hnh l k gi min cc trng lng khng qu 20 kg. Tt c hnh l u phi kha k,
ghi tn, a ch, in thoi.
Tt c cc vt dng bng kim loi nh: ko, mc kha, bm mng tay, da, bt la u phi trong hnh l k gi.
Cc loi nc hoc gel dng lng vi dung lng trn 100ml phi trong hnh l k gi.
b)Hnh l xch tay:
Qu khch c php mang ln khoang 01 hnh l xch tay, khng cng knh, trng lng khng qu 07 kg.
Qu khch lu : i vi nhng cht lng di 100ml ang dng nh du gi u, sa tm, kem, thuc nh rng, nc
ung; nu mun mang theo hnh l xch tay phi trong ti nylon trong v b ra ngoi trong khay kim tra.
tin bc - t trang qu gi, giy t ti liu quan trng, a ch lin lc, h chiu, thuc men.
Cc giy t quan trng nh: H chiu, tin mt v cc ti sn c nhn c gi tr ln, ngh qu khch nn mang theo bn
mnh.
5.QUI NH CA HNG KHNG & HI QUAN
Hng dn vin s phi hp lm th tc xut nhp cnh v hi quan cho Qu khch ti cc ca khu. Tuy nhin , Qu khch cn
lu mt s im sau:
a) Hi quan Vit Nam: Qui nh khi xut cnh khng em qu 5.000 USD hoc cc ngoi t gi tr tng ng, nu qu s tin
trn phi c giy xc nhn ca Ngn Hng Nh nc Vit Nam (hoc qu khch c th mang theo Visa Card Master Card u
c). Khi nhp cnh c min thu: ru trn 22 1,5 lt, ru di 22 2 lt, ung c cn 3 lt, thuc l 400 iu, x g
100 iu, thuc l si 500 g, ch 5 kg, c ph 3 kg, hng ha hp php khc tng tr gi khng qu 300 USD, qun o dng
phc v chuyn i.
- i vi cc vt qu c gi tr trn 300 USD nh: Camera, my chp nh loi ln, my tnh xch taycn khai bo vi hi
quan, trnh trng hp phi ng thu khi nhp cnh li Vit Nam.
- Khi nhp cnh li Vit Nam, nu mang hng ho qu 300 USD th phi np thu theo quy nh, lu gi hng ho c tnh theo
mc gi thc t ti Vit Nam (thng thng tivi c 21 inch tr ln, t lnh, my git.trong danh sch np thu).
- i vi Vit Kiu, ngi nc ngoi khi i cn phi mang theo giy khai hi quan v khi tr li Vit Nam phi khai li mu mi,
cn mang theo nh (4x6) lm Visa nhp li Vit Nam.
- Khng mang ti liu mt, ti liu quc gia khi xut cnh.
b) Hi quan Malaysia:
- Qu khch c php mua mt chai ru khng qu 1 lt v 225gr thuc l si (tng ng 200 iu
thuc l hoc 50 iu cigar). Malaysia khng hn ch lng ngoi t mang t nc ngoi vo. Du khch
 cng c th mang ngoi t khi Malaysia nhng khng c nhiu hn s lng k khai trong t
khai hi quan. Khi ri khi Malaysia khng c php mang qu 1.000 RM tin Malaysia.
- dng c nhn s dng bng in hay pin khng c vt qu mi th mt
- Thc phm nh Chocolate, tri cy, nhn sm nu c tng tr gi vt qu 75 RM th phi ng thu.
Qu v hng lu nim c tng gi tr khng qu 200 RM (ring hng lu nim mua Langkawi hoc
Labuan c chp nhn tng gi tr ln n 500 RM)
- Malaysia thi hnh nghim lut chng ma ty. Ngi b kt n bun ma ty c th b b t hoc t hnh.
Theo lut php Malaysia, ch cn mang trong ngi 15gr heroin hoc 200 gr marijuana b kt ti l
bun bn ma ty.
- Qu khch mang theo hng thuc din phi np thu phi t cc mt s tin tm nhp. Qu khch
s c nhn li mt phn (thng l 50%) s tin khi ri khi Malaysia (nh phi mang theo ha
n hoc bin lai). Cc mt hng phi np thu bao gm thm, qun o, ph kin qun o, trang
sc, s-c-la, ti xch tay, ru mnh, ung c cn, thuc l, thuc l iu. Mt hng chu s kim
sot ngt ngo: thuc cha bnh, trang thit b kinh doanh, tin t, sch hoc nhng vt phm in n
khc. Cc vt phm thuc din cm nhp cnh bao gm: V kh, ma ty v cc cht gy nghin, vn
ha phm i try
c) Hi quan Singapore:
- Singapore nghim cm nhng mt hng sau: Pho, tin giy v tin xu chi; ko cao su, sch bo
vn ha phm c ni dung khng lnh mnh; cc loi bt la c hnh khu sng cng nh cc vn ha
phm sao chp trm. c bit Singapore s p dng hnh pht t hnh vi nhng ai mang hn 15g
heroin, 30g moocphin hay cocaine, 1.2 g thuc phin, 500g cn sa, 250g methamphetamine
- Cc th tc check-in v kim sot XNC cng tng t nh ti sn bay Vit Nam, Qu khch phi tun
th theo s hng dn ca trng on
Lu : Qu khch khng bao gi xch h hnh l cho bt k ngi no, ngoi tr hnh l ca mnh. V khi i qua cng hi quan, mi
ngi phi t mang hnh l ca mnh.
6. TRANG PHC
- Nn mc nhng trang phc lch s sng mu vi cht liu vi d ht m hi v kh hu nng v m. Nn mang theo m hoc d v
tri thng nng gt hoc ma.
- Trong cc khch sn thng c h bi, nu c nhu cu bi li nn mang theo qun o bi
- H thng iu ha ti cc nh hng, khch sn v trn xe but thng rt lnh, nn mang theo o khoc nh trong hnh l xch
tay khi tham quan hoc khi ln my bay.
7. KHCH SN
- Trong cc khch sn u c trang b sn khn tm, x phng, khn giy ...
- Nn mang theo dng c nhn : lc, bn chi v kem nh rng, dao co ru v cc d dng c nhn cn thit khc (k c dp
i trong nh...).
- Qu khch phi tr tin nu dng cc loi n thc ung trong t lnh (mini bar) t trong phng. Nc ung bn ngoi t
lnh c phc v min ph .
- Gi li cha kho phng cho quy tip tn khch sn (Key Drop ) mi khi ri khch sn (v nu mt s b pht) v mang theo card
a ch ca khch sn khi i ra ngoi hoc trong lc tham quan phng i lc.
- Tin bc n trang, in thoi di ng khng nn li trong phng khi ri khch sn. Qu khch nn gi h chiu v v my bay
cho trng on gi li khch sn phng b tht lc
- Qun o bn c th t git hoc thu khch sn git. Nu b vo st qun o bn khch sn s t mang i git v khch s phi tr
tin. S dng cc dch v khch sn nh : git i, gi nh taxi ... phi tr thm ph phc v.
- Gi nhn phng cc nc thng l 13h00-14h00 v gi tr phng thng l 11h00.
8. N UNG
- c trng ca mn n Malaysia l cay nng, bo ngy. Qu khch nn mang theo m gi t Vit Nam phng khng hp khu
v. n kh nht nn Qu khch nn mang theo 1 chai nc mm nh hoc ruc i theo v hu nh cc nh hng, khch sn u
 khng c nc mm. Khng mang theo tht heo hoc thc phm t tht heo vo cc nh hng Malaysia v nhiu nh hng phc v
khch Hi gio khng cho php n tht heo.
- Mn n Singapore rt a dng v phong ph ph hp vi tt c cc loi khu v. Qu khch c th thng thc nhiu mn n
c trng ca singapore c bit l mn cua rang t rt ni ting. Tuy nhin qu khch nn mang theo m gi t Vit Nam i
phng khi ngn hoc c ngi khng hp khu v.
- Tuyt i khng mang su ring vo khch sn hoc sn bay. Nu b pht hin s pht rt nng.
9. TIN T:
- Khi mua hng ha, a s cc ca hng ch s dng tin bn a. V vy, Qu khch cn mang theo la M i.
- n v tin t ca Malaysia l ng Ringgit (RM)
T gi tham kho ti Malaysia : 1 USD ~ 3,15 Ringit, 1 ringit ~ 6000 ng VN
- Tin giy c tr gi: RM1 (xanh da tri), RM2 (hoa c), RM5 (xanh l cy), RM10 () , RM50 (xanh l cy/ xm) v RM100 (tm).
Tin cc c tr gi 1, 5, 10, 20, 50 sen
- n v tin t ca Singapore l ng la Singapore (SGD) v ng xen.
T gi tham kho ti Singapore : 1 USD ~ 1,4 S$ , 1 Singapore dola ~ 15.000 ng VN
- Tin giy c tr gi: 2$, 5$, 10$, 20$, 50$, 100$, 1.000$, 10.000$. Tin xu c tr gi: 5, 10, 20, 50 cent, 1$.
- Cc quy i tin thng c Sn bay, Ngn hng, Khch sn, Trung tm mua sm, im tham quan Khng nn i tin ti
Khch sn v t gi thp. C th i tin ti cc quy Money Exchange ngoi ph, hoc ti ngn hng. Mt s Hng dn vin a
phng nhn i tin cho khch vi t gi tng ng vi ngn hng.
- Mt s ca hng min thu (DFS) c th tr bng USD, nhng t gi rt thp
- Khi i tin hoc thanh ton, phi kim tra cn thn trnh nhm ln. Khi v nc, nu cn d li tin khng s dng ht c th
i li tin la M ti cc quy i tin sn bay.
- Trong vn ni, ngi bn x c thi quen gi tin ca h l Dollar nhng lu xem l Singapore dollar (SGD) hay Ringgit ( RM)
hay dollar M, ko lm ln.
Lu : Nn em theo mt my tnh c nhn nh tin vic tnh ton khi mua sm hoc i tin.
*Hon thu GST: t 01/07/2007, khon thu hng ha v dch v (GST) 7% c p dng Singapore. L du khch trc khi v
nc, bn c th hon li tin thu GST m bn tr cho cc hng ha mua. T khai hon thu phi c Hi quan ti sn bay
Changi xc nhn trc khi bn khi hnh. Vic hon thu khng p dng cho du khch i bng ng b hoc ng thy. S tin
c hon s l tin thu tr i ph hnh chnh. Bn nh kim tra vi ngi bn xem c c hon thu khng trc khi mua hng.
Cc ca hng bn l khng thuc Global Refund hay Premier Tax Free th c cch hon thu GST ring. Bn c khuyn nn hi
ngi bn v s tin ti thiu hp l c hon thu v mi ca hng c quy nh khc nhau.

10. IN THOI:
- T Malaysia hay Singapore gi v Vit Nam:
+ Gi in thoi c nh : 00 + 84 + m vng + *******
+ Gi in thoi di ng : 00 + 84 + 9********
**T Vit Nam gi i Singapore: Gi in thoi c nh Singapore: 00 + 65 + * * * * * * *
**T Vit Nam gi i Malaysia: Gi in thoi c nh Malaysia: 00 + 60 + * * * * * * *

- Qu khch c th mua th in thoi gi v Vit Nam, Malaysia c loi 30 RM, Singapore c loi $10 (SGD) gi c
khong 7 pht v Vit Nam. Nu Qu khch mun dng in thoi di ng gi v Vit Nam, c 2 cch sau:
+ Qu khch ng k dch v chuyn vng ti Vit Nam.
+ Qu khch c th mua 1 b SIM CARD v th np tin s dng. Gi 01 b SIMCARD ti Malaysia ~ 100RM trong
c 50RM tin gi. Gi 01 b SIMCARD ti Singapore l $25 (SGD), th np c mnh gi $18 (SGD).
- Lu :
+ in thoi CDMA ti Vit Nam khng th s dng c ti Malaysia v Singapore
+ Gi in thoi t khch sn cc ph rt cao. Nn mua th (phone card) c th gi ti cc trm in thoi cng cng, s tit
kim hn.

11. MUA SM:

Ti Malaysia:
- Kuala Lumpur City Center (KLCC) to lc ngay di chn to thp i. Ni tp trung cc nhn hiu hng ca Malaysia v qun o,
giy dp nh Padini, Vincci, PDI, Giordana, G2000, U2vv. Cc nhn hiu ny bt chc kiu dng thi trang ang thnh hnh v vi
cht liu t M Lai nn gi c va phi.
- Khu Bukit Bintang l ni nn gh thm nu bn mun tm nhng hiu cao cp hn nh Kenzo, Louis Vuitton..., Star Hill. Cn
Sungai Wang - u mi mua bn in thoi di ng, hng k thut s v hng kim khi in my ca KL. Gi in thoi r hn Vit
Nam, i do, hi gi nhiu shop khc nhau, tr cht nh bn c th mua c hng gi hi. My camera thng c bo hnh, nhiu
shop a ra gi cao nhng li tng km th nh 512MB, tnh ra gi li r hn mua my v mua th ring shop khc.
- Ca hng bch ho v siu th thng m ca t 10gi sng n 10gi ti, cn ca hiu nh thng m ca t 9h30 sng n 7 gi
ti. th Kuala Lumpur v hu ht cc thnh ph ln u c ca hng m 24/24 gi mt ngy.
- Central Market (ch trung tm) l im l tng mua hng th cng, tranh v lu nim. Nm v tr thun li bn cnh ng
cao tc Federal, gia Kuala Lumpur v Petaling Jaya v Mid Valley Megamall, mt trong nhng trung tm gii tr, n ung v mua
sm ln nht Chu .
- Gi cc loi hng in t ti Malaysia cng r tng t nh Singapore, mt s mt hng cn r hn nh my nh k thut s. Tuy
nhin n Malaysia, du khch thng thch mua sm cc mt hng trang tr ni tht, lu nim bng thic v y l ngnh kinh t mi
nhn ca nc ny.
Ti Singapore:
- Nu bn l dn ghin mua sm chnh hiu, ng qun gh cc trung tm thng mi i l Orchard, Vnh Marina v khu Bugis -
ni bn c th tha thch la chn gia v vn cc nhn hiu thi trang danh ting. Nu n Singapore vo dp gim gi t thng 5 n
thng 7 hng nm, bn s tm c nhng mn hng vi gi r bt ng (thm ch c nhng hng ho c sale vi mc k lc l
90%) v nhng chng trnh rt thm may mn vi gi tr cao vo ng na m, ln lt tng trung tm thng mi v siu th.
- i l Orchard: c bit n nh mt thin ng mua sm, l mt in hnh vi nhng siu th nhiu tng trng l ni tip nhau,
nhng ca hng tng hp, nhng ca hiu nh nm gi nhau trong cc ta cao c. Hng ha y loi qun o, ti xch, giy dp,
th thao, ng h t loi mi v sang trng nht n nhng loi bnh dn. Nu c nhu cu mua sm vt dng gia nh th nhng
trung tm mua sm ln nh Robinsons, Tangs Orchards, Takashimaya v Isetan l s la chn l tng - t qun o n ni tht,
m phm, qu lu nim cho n c thc phm.
- Khu Chinatown: l mt khu vc ni ting v mua sm mang m sc thi Trung Quc. a im ny hp dn vi nhng ngi sn
tm c, trang sc, th cng m ngh Trung Quc v chu . y l ni c th tm c c Trung Hoa c cht lng cao
t ging, trng k v rng m ci nhiu mu sc n gm, sn mi, trang sc, v nhng thu, qun o bng t la.
Lu : Mua sm ti China Town, ca hng vng bc, cc ca hng bch ha: phi tr gi, c bit khu China Town phi tr gi n
mc thp nht m bn dm ni . Siu th: gi nim yt nhng ng mua vi, bi v c th nhng gian hng khc cng c mn tng t
vi gi mm hn nhiu. Nn mua thc phm ti cc siu th. Qun o, giy dp mua ti Center Point, Sogo, Far East Plaza. Ti tiu
khu n Mustafa bn gi r nhng cht lng khng m bo.
- Trc khi quyt nh mua mt mn hng no c gi tr cao, bn nn tham kho nhiu ca hng khc nhau, bn c th mc c vi
h c c gi tt. Khng ch cc ca hng nh, cc siu th hoc ca hng ln nh Harvey Norman, Courts v.v... u chp nhn
mc c, mc d gi c in ln v hp ca hng ho. Bn c th mc c mc 80 - 85% gi nim yt.
- Khi mua mt mn hng, nn yu cu ngi bn cng kim tra xem mn hng (k c cn trong hp xp) c y v trong tnh
trng hot ng tt hay khng. Ngoi ra cng cn kim tra cc iu kin bo hnh ( Singapore hay l trn ton th gii). c bit l
nn trnh xa cc mn hng khng c bo hnh v rt c th y l hng rm. Phiu bo hnh phi c s seri trng vi mn hng bn
mua.
- Mt s ca hng bch ha v mt vi ca hiu nh hn m ca hng ngy t 10g n khong 21g, hoc thm ch n 10 ting.
Singapore l mt trong vi quc gia trn th gii kh an ton khi do ph v m. Ch cn lu s, bn c th mua sm an ton.
Trung tm mua sm Mustafa khu Tiu n l ca hng bch ha duy nht Singapore m ca 24 gi mi ngy.
- Mt s ca hng bch ha ln s i hng ha nu c tr li trong tnh trng tt nh ban u v thng trong vng 3 ngy k t
ngy mua v phi trnh ha n mua hng.
- Khi gp phin phc vi ngi i phng, khng nn t gii quyt mt mnh, lin lc ngay vi trng on hoc hng dn vin a
phng, khch sn m mnh ang hoc n cnh st gn nht c gip .

Lu :
- Qu khch nn cn nhc k v chu trch nhim v gi c cng nh cht lng mn hng trc khi quyt nh mua. Vietravel khng
chu trch nhim v bt k vic mua lm hng nhi, hng gi, hng km cht lng.
- Qu khch nn lu bo qun ti sn c nhn ca mnh khi i vo nhng khu ch ng c.
- Khi gp phin phc vi ngi i phng, khng nn t gii quyt mt mnh, lin lc ngay vi trng on hoc hng dn vin a
phng, khch sn m mnh ang hoc n cnh st gn nht c gip .

12. TIN TIP:

Theo thng l, Qu khch sau khi c phc v bt k dch v no u nn gi tin Tip cho ngi phc v. Tin Tip cho cc nhn
vin khun vc hnh l ln phng cc khch sn Malaysia l 2RM/1 phng, ti Singapore: 1 SGD/1phng. Phc v phng khch
sn mi ngy thng: Malaysia l 2RM/1 phng, ti Singapore: 1 SGD/1phng.
Lu :
- Tin tip b cm ti sn bay & khng khuyn khch ti cc nh hng v gi c tnh 10% ph phc v.
- Theo thng l du lch, bt buc sau khi kt thc chuyn i, Qu khch cn thng tin cho hdv v li xe cho qu trnh phc
v on ca h ti thiu l 3USD/1ngy.

13. MT S CU NI THNG DNG Ti Malaysia:

Xin cho (bui sng) Selamat pagi Xin cho (bui chiu) Selamat malam
Tm bit Selamat jalan Bn c kho khng? Apa khabar?
Vng/ng Ya Khng Tidak
Cm n Terima kasih Xin li Mea saya
Tnh tin Tolong bawa untuk saya bill Ti khng hiu Saya tidak faham
- Ti Singapore: bn c th s dng ting Anh giao tip.
 14. NHNG IM LU KHC:
- Qu khch khng nn i chi ngoi chng trnh mt mnh (c th nh Hng dn vin t vn hoc a i). Phi nh mang theo
card ca khch sn phng trng hp lc ng cn thng tin v c.
- Bt c mt hnh thc b/ khng s dng bt c dch v g ti nc ngoi u khng c hon li tin v mi dch v c
thanh ton trc.
- Mi thay i, gp v chng trnh tham quan u thng qua trng on (hdv t VN). Trng on c trch nhim thng bo
vi hng dn vin a phng v s thay i v cng vi hng dn vin bn bc i n thng nht sau khi c s ng
ca c on. Mi thay i khng c trong chng trnh Qu khch phi t thanh ton.
- Tt c mi thc mc v yu cu gip cn phi thng bo cho HDV a phng trc khi kt thc chng trnh thm quan
trong ngy. Qu khch ch gi HDV a phng khi tht cn thit v cc hot ng ngoi gi hnh chnh ty thuc vo s ng
ca HDV a phng, Qu khch s thanh ton cc chi ph ngoi gi pht sinh nu HDV ng i thm ngoi gi.

Knh chc Qu khch mt chuyn i vui v v th v!