Chapte r 1 In troduct io n.................................................................................................................

Cha pter 2 K PI def in it io n te mplate................................................................................................7

Cha pter 3 K PI c lassif icat io n........................................................................................................8

Cha pter 4 Co verage KPIs ...........................................................................................................10

4 .1 UL In terference Cell Ratio...............................................................................................10

4 .2 Soft Handover Ratio........................................................................................................10

Cha pter 5 Ac cess ib ilit y K PIs.....................................................................................................12

5 .1 IU Paging Success Ra tio .................................................................................................12

5 .2 Radio Acce ss Su cce ss Ratio...........................................................................................12

5 .3 RRC Se tup Success Ra tio (o ther) ...................................................................................13

5 .4 RR C Setup Su cce ss Ratio (service) ................................................................................14

5 .5 AMR RAB Setup Su cce ss Ra tio ......................................................................................15

5 .6 VP R AB Se tup Success Ra tio .........................................................................................16

5 .7 CS RAB Setup Su cce ss Ra tio .........................................................................................17

5 .8 PS R AB Se tup Success Ra tio .........................................................................................18

Cha pter 6 Reta ina bilit y KPIs ......................................................................................................20

6 .1 CS Service Drop Ra tio ....................................................................................................20

6 .2 AMR Call Drop Ratio.......................................................................................................20

6 .3 VP Cal l Drop Ra tio ..........................................................................................................21

6 .4 AMR Traffi c Drop Ra tio ...................................................................................................22

6 .5 VP Traffic Drop Ratio......................................................................................................23

6 .6 PS Service Drop Ra tio ....................................................................................................23

Cha pter 7 Mo bilit y KPIs .............................................................................................................25

7 .1 Soft Handover Su cce ss Ratio..........................................................................................25

7.2 Softer Handover Success Ratio.......................................................................................25

7.3 Intra-frequency Hard Handover Success Ratio................................................................26

7.4 Inter-frequency Hard Handover Success Ratio................................................................27

7.5 CS Inter-RAT Handover Success Ratio (WCDMA to GSM)..............................................27

7.6 PS Inter-RAT Handover Success Ratio (WCDMA to GPRS)............................................28

7.7 PS Inter-RAT Handover Success Ratio (GPRS to WCDMA)............................................29

7.8 SRNC Relocation Preparation Success Ratio..................................................................30

7.9 TRNC Relocation Preparation Success Ratio..................................................................31

Cha pter 8 Service Integ rit y K PIs................................................................................................32

8.1 PS Service UL Average Throughput................................................................................32

8.2 PS Service DL Average Throughput................................................................................33

8 .3 Service UL Avera ge BL ER ..............................................................................................34

8 .4 Cal l Setup Dela y.............................................................................................................34

8.5 DL RLC Average Retransmission Ratio...........................................................................35

Cha pter 9 Ava ila bilit y KPIs ........................................................................................................37

9 .1 Worst Cell Ra tio ..............................................................................................................37

9 .2 IU Paging Con ge stion Ra tio ............................................................................................37

9 .3 Admi ssion Refused Ra tio ................................................................................................38

9 .4 Con ge sted Cell Ratio......................................................................................................39

9 .5 Un serviceable Cell Ratio.................................................................................................40

9 .6 Average C PU Load.........................................................................................................41

9 .7 IUB Bandwid th U tili zin g Ratio..........................................................................................42

Cha pter 10 Tra ffic K PIs..............................................................................................................44

10 .1 C S Equivalent Er lang....................................................................................................44

10 .2 PS U L Throu ghput........................................................................................................44

10 .3 PS D L Throu ghput........................................................................................................45

10.4 UL Traffic of Typical Radio Bearers...............................................................................46

10.5 DL Traffic of Typical Radio Bearers...............................................................................47

10 .6 UL T hroughpu t of Qo S Cla sse s.....................................................................................48

10 .7 DL T hroughpu t of Qo S Cla sse s.....................................................................................48

Cha pter 11 AN N EX.....................................................................................................................50