Professional Documents
Culture Documents
Crobresume
Crobresume
www.linkedin.com/in/christinacrowroberts ,
ccrowrob@asu.edu; http://ccrowrob.weebly.com/
OBJECTIVE
Tutor - Writing Center, ASU West
During my time on Active Duty, I established four new, best practices throughout my career: Records
Management, NATO Combat Reporting, base-wide auditing of resources and developing training for each
of these programs. I was able to coordinate the efforts of many to meet organizational goals at each
location Ive been stationed. I am a decision-maker with the spirit of creativity, stability and dedication.
SKILLS
Windows Office Suite V 2010 / MAC OS Sierra
Security Management
Database Entry Systems
Public Speaking, Presentation Software
Training, Teaching, Curriculum Development, Adults & Children
Organization, Checklist-driven, Procedural Development, Scheduling
Creative, problem solving, artistic, design & layout, multi-media
EXPERIENCE
FEB 2017 - Present, Pat Tillman Center, ASU West
Work Study
Entered Student VA Education Eligibility Benefits in Database Entry Systems. Entered Student Credits,
Tuition & Fees and validated data against multiple systems and spreadsheets for congruency. Audited
past certifications and student accounts for accuracy, system congruency and training consistency.
Ensured Customer Service for Beneficiaries of VA Tuition Assistance.
Taught after school children various art techniques such as weaving, sculpture, painting, color
coordination, oil pastel, and soap making. Led an Intergenerational Art Camp for a week of art projects
based on the Genesis story of creation. Projects included puppets, silhouettes, wreaths, canvas paintings
and mosaics.
2003 - 2014
Emergency Manager
Scott AFB, IL-RAF Lakenheath, UK-Travis AFB,CA
Developed checklists, contact rosters and action task cards for quick response and life
saving actions for all contingencies relating to natural disasters, terror attack or major
accidents, developed hands-on scenario based and classroom formal training for military, contractors and
volunteers, created shelter-in-place kits for 4 locations.
2006 - 2013
Records Manager
RAF Lakenheath, UK -Travis, CA
Maintained over 200,000 records across 35-40 categories both hard copies and digital files in accordance
with Air Force Records Disposition requirements, maintained files plan in AFRIMS (Air Force Records
Information Management System), responsible for
safeguarding and proper filing of US & NATO classified records, Privacy Act Records,
Freedom of Information Act requests, ensured Base Plans, Operating Instructions and Air Force
Instructions current by date, developed user training which became an Air Force benchmark program.
2009 - 2012
NCOIC Wing SORTS/DRRS/Reports
RAF Lakenheath, UK
Maintained accounts of assets, manning and training conducted wing-wide, proof checked for accuracy
and submitted monthly to DoD, ensured accuracy and accountability in Readiness reporting, developed
checklists and training for incident report submission, ensured timely, accurate and detailed incident
reporting to DoD as required, developed processes, training and templates for accurate Combat NATO
reporting.
2005 - 2013
Command Post Senior Emergency Operations Controller
Scott AFB, IL - RAF Lakenheath, UK - Travis, CA
Ensured all aspects of console operations & emergency responses. Developed work
schedules; checklists for emergency actions & office operations; wrote Operating
Instructions and created standard Console procedures. Developed templates for drafting
reports to Armed Forces Europe and NATO and designed a new training plan for
controllers to rapidly send required reports with minimal errors.
EDUCATION
2017 ARIZONA STATE UNIVERSITY-WEST, Glendale, AZ
BA, Interdisciplinary Arts Program, History Minor.
USAFE & AMC Command & Control - Managing Missions that are moving cargo and
personnel or medevac. Command Post Apprentice & Craftsman - Learning supervision,
training, flying management, and maintaining security management. Airmen Leadership
School - Theories, techniques, and practical application of follower-ship/leadership skills,
counseling techniques, concepts of human behavior and current social issues.
LANGUAGES
American Sign Language (ASL) & Sign Everything English (SEE)
English, Middle (1100-1500)
French
REFERENCES
Al Cassel, Pastor at Peace Lutheran Church
e-mail: pastoral@peace.org
Curt Koenig, Watch analyst at FEMA HQ,
email: curt.koenig@fema.dhs.gov
MSgt Kenyetta Sullivan, Superintendent 349 AMW Chapel
e-mail: yetta152@yahoo.com