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    CX 600 Trouble Shoorting

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    jazzbond007
    This document provides instructions for troubleshooting issues with the CX600 network. It describes the network topology using diagrams of WA, SA, VIC, QLD and NSW. It then provides steps for monitoring alarms in Citrix and U2000, checking the status of MP groups, trunks, GE ports, PPP loops, and escalating other alarm types to field engineers. The overall document gives guidance on investigating and resolving common problems that may occur in a CX600 network.

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    CX 600 Trouble Shoorting

    Uploaded by

    jazzbond007
    67 views13 pages
    This document provides instructions for troubleshooting issues with the CX600 network. It describes the network topology using diagrams of WA, SA, VIC, QLD and NSW. It then provides steps for monitoring alarms in Citrix and U2000, checking the status of MP groups, trunks, GE ports, PPP loops, and escalating other alarm types to field engineers. The overall document gives guidance on investigating and resolving common problems that may occur in a CX600 network.

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    CX 600 Trouble Shooting

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    This document provides instructions for troubleshooting issues with the CX600 network. It describes the network topology using diagrams of WA, SA, VIC, QLD and NSW. It then provides steps for monitoring alarms in Citrix and U2000, checking the status of MP groups, trunks, GE ports, PPP loops, and escalating other alarm types to field engineers. The overall document gives guidance on investigating and resolving common problems that may occur in a CX600 network.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    67 views13 pages

    CX 600 Trouble Shoorting

    Uploaded by

    jazzbond007
    This document provides instructions for troubleshooting issues with the CX600 network. It describes the network topology using diagrams of WA, SA, VIC, QLD and NSW. It then provides steps for monitoring alarms in Citrix and U2000, checking the status of MP groups, trunks, GE ports, PPP loops, and escalating other alarm types to field engineers. The overall document gives guidance on investigating and resolving common problems that may occur in a CX600 network.

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    of 13

    4/28/12 Security

    Level:

    CX600 Basic Trouble


    Shooting

    www.huawei.c
    om

    Created by: Louis


    Guo

    HUAWEI TECHNOLOGIES CO., Huawei


    LTD.
    HUAWEI TECHNOLOGIES CO., Confidential
    Huawei
    LTD. Confidential
    CX600 Network Structure

    Figure 1: Topology of WA &


    SA

    HUAWEI TECHNOLOGIES CO., Huawei


    LTD. Confidential Page 2
    CX600 Network Structure

    Figure 2: Topology of VIC &


    QLD

    HUAWEI TECHNOLOGIES CO., Huawei


    LTD. Confidential Page 3
    CX600 Network Structure

    Figure 3: Topology of
    NSW

    HUAWEI TECHNOLOGIES CO., Huawei


    LTD. Confidential Page 4
    Monitoring CX600 Alarms

    l Login in Citrix and U2000

    HUAWEI TECHNOLOGIES CO., Huawei


    LTD. Confidential Page 5
    Monitoring CX600 Alarms

    HUAWEI TECHNOLOGIES CO., Huawei


    LTD. Confidential Page 6
    Monitoring CX600 Alarms

    l Monitor CX600 Routers

    HUAWEI TECHNOLOGIES CO., Huawei


    LTD. Confidential Page 7
    Basic Trouble Shooting MP Group
    l 1. Telnet to PHCXH1
    l Username: hwvhanoc1
    l Password: Hwvhan0c!

    l 2. Check Cpos Status on both Master and Slave routers


    l MML: dis ppp mp-global interface Global-Mp-Group 90 (Check Mp-Group
    status)
    l MML: dis cpos-trunk 14 (Identify Cpos port)
    l MML: dis controller Cpos4/2/1 (Check Cpos Port status)

    HUAWEI TECHNOLOGIES CO., Huawei


    LTD. Confidential Page 8
    Basic Trouble Shooting Trunk

    l 1. Telnet to PHCXH1

    l 2. Check which MP-Group belongs to


    l MML: dis ppp mp-global | b Trunk-Serial13/38:0

    HUAWEI TECHNOLOGIES CO., Huawei


    LTD. Confidential Page 9
    Basic Trouble Shooting GE

    l 1. Telnet MYCXH2 check GE port Status:


    l MML: dis int GigabitEthernet 2/1/1

    HUAWEI TECHNOLOGIES CO., Huawei


    LTD. Confidential Page 10
    Basic Trouble Shooting PPP Loop
    l PPP Loopback is usually used by Project team to test link status, dont
    need pay too much attention.

    HUAWEI TECHNOLOGIES CO., Huawei


    LTD. Confidential Page 11
    Basic Trouble Shooting Others

    l Other types of Alarms:


    p CPU abnormal
    p DC Power Module switched off
    p Low Speed Card SFP is abnormal

    l Escalate to BO on call engineer to ask field engineer to check


    CX600 and fix the problem

    HUAWEI TECHNOLOGIES CO., Huawei


    LTD. Confidential Page 12
    Basic Trouble Shooting Others

    HUAWEI TECHNOLOGIES CO., Huawei


    LTD. Confidential Page 13

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