Cisco 7900 Series IP Phone Manual

Cisco 7900 Series IP Phone

Main Menu
1. Phone Parts
5. Making Calls
Stand Adjustment button
6. Hold
Ring/Voicemail indicators
7. Accessing another line
Programmable buttons
8. Transfer
Soft Keys
Stopping a Transfer
Navigation Wheel
9. Answering multiple calls
Volume Button
10. Switching between calls
Speaker Button
11. Joining Inbound calls
Mute Button
Headset Button 12. Conference
2. Line Appearance Colors Making a Conference call
4. Feature Keys Conference List
Help Remove a party from a Conference
Messages 13. Idivert
Directories 14. Call Forward All
Settings 15. Call Park
16. Cisco Call Manager Web Page
17. Additional Assistance

Phone Parts
Main Menu

Programmable Buttons
Ring Indicator &

Stand
Voice Mail
Adjustment
Message Light
Tom Smith X3579 Button
Handset New Voicemail Msg

Redial NewCall CFwdAll DND
Soft Keys
Feature
Keys
Volume
Key Pad Headset, Mute, Speaker
Navigation Wheel

Can be programmed as.
1. Line Appearances
2. Speed Dials
3. Other Features
(i.e. Intercoms, Page)

When programmed as
Line Appearances
Amber (Flashing)
= New Unanswered Call
Green (Steady)
= Connected Call
Green (Flashing)
= Call on Hold
Red (Steady)
= Coverage line in use
Main Menu

Soft Keys
Are Multi-Function buttons
that enable you to use
Day to Day Features Such
as Hold, Transfer & Redial.
Menu Features Change
Ring Tones or access
Call History.
These keys change
depending on the status of
your phone.
The display will show what
features are available at that
time.
Soft Keys are
Where all the Action is!!!
Main Menu
Speaker Key (Green when activated)
The Speaker is located under the Handset, the
aaaaaaa Microphone is located towards the bottom right
aaaaaaaacorner of the phone.
Speaker
Microphone
Main Menu

Mute Key
Deactivates the Microphone on the Handset,
aaaaaaaHeadset or Speaker
aaaaaaaMake sure button is RED before saying anything!!!
Main Menu

Headset Key
Activates Headset. (Green when activated)
To Place headset in Standby mode
1. Press Headset button.
2. Press End Call Soft key.
EndCall
Main Menu

Feature Keys
Main Menu

Feature Keys
Messages Directories
Help
Services Settings
Main Menu
Messages
To access UNITY voicemail
Press once
Welcome to Unity,
please enter your PIN
Messages
Your default PIN is

12345 #
Directories
Review Call History of calls that youve missed, received, and/or placed.
(Each category stores 100 entries)
Also has a Personal & Corporate Directory
1. Missed Calls
2. Received Calls
3. Placed Calls
4. Personal Directory
Select Clear Exit
Directories Options
Directories
Missed Calls Callers that hung up or went to Voicemail.
1. Missed Calls
2. Received Calls
3. Placed Calls
Select Clear Exit
Directories Options
Directories
Received Calls Callers that you spoke to.
1. Missed Calls
2. Received Calls
3. Placed Calls
Select Clear Exit
Directories Options
Directories
Placed Calls Calls that you made.
1. Missed Calls
2. Received Calls
3. Placed Calls
Select Clear Exit
Directories Options
Directories
Corporate Directory Is a directory of all employees
5. Corporate Directory
Select Clear Exit
Main Menu
Directories Options
Directories
You can search by First Name, Last Name or by Number
First Name:
Last Name:
Number:
Search
Select <<
Clear Cancel
Exit
Directories Options
Settings
Highlight Default Ring

Then Press Select
1. Default
First
First Name:
Name:Ring
Jes_
Chirp
Last 1
Name:
3579
Number:
Chirp 1
Select
Search
Select
Dial
Select Default
Clear
<<
EditDial
Clear Exit
Cancel
Exit
More
Exit
Settings Options
Settings
Highlight Ring Type

Then press Play (or ) to hear the ring tone
1. Chirp
First
First 1
Name:
Name: Jes_
2. Classic
Last Name:Ring 1
3. Jamaica
Number:
4. Saxophone 1
Search
Select
Select Play
<<
Clear Cancel
Save
Exit Cancel
Settings Options
Everyday Functions
Making Calls
Main Menu

Site Specific Dialing
In Campus:
Dial the 4-digit extension of the intended party
Emergency: 2222 or 911

Local Emergency: 9+911
Local: 9+ XXX+XXXX
Local Out of Area: 9+1+Area Code + Number
Domestic US: 9+1+Area Code + Number
International:
9 + 011 + Country Code + (City Code) + Number
(Press #, to make a faster connection)
Everyday Functions Making Calls
You can place a call in any of the following ways:
Tom Smith X3579

Lift the handset and dial the number
Press a line button and dial the number

If using a headset, press HEADSET and
then dial the number
To use the speakerphone, press

SPEAKER and dial the number
Press the NewCall soft key and dial the

number
Dial the number first

(If you make a mistake press << soft
key to backspace),
then press the DIAL soft key
(or lift the handset)
My favorite way
Main Menu
Everyday Functions
Hold
Main Menu

1 Jill Jones
(3517) 3:28
Hold EndCall Transfer More
When you are connected to a call, you will see

Caller I.D.
Call Duration
A Hold soft key

1 Jill Jones
(3517) 3:28
This symbol means you are connected to a call

To place a call on hold, press the Hold soft key
Hold

1 Jill Jones
(3517) 3:28 II
Resume NewCall
This symbol means the call is on hold

To take the call off hold, press the Resume soft key
Resume

1 Jill Jones
(3517) 3:28
You are now reconnected to your call
Main Menu

Everyday Functions
Making a new call
while being on a call
Main Menu

1 Jill Jones
(3517) 3:28
While you are connected to a call, ask caller to hold

Then press the Hold soft key
Hold

NewCall
Then press the New Call soft key

1 Jill Jones
(3517) 3:28 II
2 (3510) 0:04
Dial the extension (or outside number) that you wish to

communicate with
Resume NewCall Transfer

1 Jill Jones
(3517) 3:28 II
2 Adam Green
(3510) 0:56
Have your conversation

1 Jill Jones
(3517) 3:28 II
2 Adam Green
(3510) 1:13
Hold EndCall
EndCall Transfer More
When you are finished, press EndCall

1 Jill Jones
(3517) 4:16 II
Resume
Resume EndCall Transfer More
Then press Resume

1 Jill Jones
(3517) 4:32
You are now reconnected to the previous call
Main Menu

Everyday Functions
Transfer
Main Menu

1 Jill Jones
(3517) 3:28

Caller I.D.
Call Duration
A Transfer soft key

1 Jill Jones
(3517) 3:28
To transfer the call, press the Transfer soft key
Hold EndCall Transfer

Transfer More

1 Jill Jones
(3517) 3:28 II
Resume NewCall Transfer More
The call will be placed on hold and you will hear a dial tone

1 Jill Jones
(3517) 3:28 II
2 (3510) 0:04
Dial the extension that you wish to transfer to

Resume NewCall Transfer More

1 Jill Jones
(3517) 3:28 II
2 Adam Green
(3510) 0:28
Announce your call

1 Jill Jones
(3517) 3:28 II
2 Adam Green
(3510) 0:45
Hold EndCall Transfer

Transfer
Press Transfer again

Tom Smith X3579
The Call is now transferred.
Main Menu

1 Jill Jones
(3517) 3:28 II
2 Adam Green
(3510) 0:28
Note: If the person refuses to take the call

(does not answer or if voicemail answers)
Main Menu

1 Jill Jones
(3517) 3:28 II
2 Adam Green
(3510) 0:56
ResumeEndCall
EndCall Transfer More
Press EndCall

1 Jill Jones
(3517) 4:16 II
Resume EndCall
Resume Transfer More
Then press Resume
Main Menu

1 Jill Jones
(3517) 4:32
You are now reconnected to the call

Everyday Functions
Answering Multiple calls
Main Menu

1 Jill Jones
(3517) 3:28
2 Greg O'Connor
(3577) 0:05
Answer Idivert
If a new caller calls while you are connected to a

call, you will see
Caller I.D.
Call Duration
An Answer soft key
You will also hear a beep!!!

Answering Multiple calls
1 Jill Jones
(3517) 3:28
2 Greg O'Conner
(3577) 0:05
Answer Idivert
Answer
Ask the 1st call to hold

Then, press the Answer soft key

1 Jill Jones
(3517) 3:28 II
2 Greg O'Conner
(3577) 0:05
This will place the 1st call on hold & connect you to
the 2nd call
Main Menu

Switching between
calls
Main Menu

1 Jill Jones
(3517) 3:28 II
2 Greg O'Conner
(3577) 0:05
Call #1 is on hold ----- Call #2 is talking

1 Jill Jones
(3517) 3:28 II
2 Greg O'Conner
(3577) 0:05
Resume NewCall Idivert More
Highlight the call that is on hold

1 Jill Jones
(3517) 3:28 II
2 Greg O'Conner
(3577) 0:05
Hold EndCall
Resume Idivert More
Then press Resume

1 Jill Jones
(3517) 3:28
2 Greg O'Conner
(3577) 0:05 II
This will place the 2nd call on hold & reconnect

you to the 1st call
Main Menu

Joining Both Calls
Main Menu

1 Jill Jones
(3517) 3:28
2 Greg O'Conner
(3577) 0:05 II
Call #1 is talking ----- Call #2 is on hold

1 Jill Jones
(3517) 3:28
2 Greg O'Conner
(3577) 0:05 II
Highlight the call that is on Hold

1 Jill Jones
(3517) 3:28
2 Greg O'Conner
(3577) 0:05 II

More
Press the More soft key

1 Jill Jones
(3517) 3:28
2 Greg O'Conner
(3577) 0:05 II
Select EndCall
Join More
Then press the Join soft key

1 To Conference
3:28
You are now in a Conference Call
Main Menu

Everyday Functions
Conference (8 Party)
Main Menu

1 Jill Jones
(3517) 3:28

More

Caller I.D.
Call Duration
A More soft key

1 Jill Jones
(3517) 3:28

More
To initiate a conference call, press the More soft key

1 Jill Jones
(3517) 3:28 II
Park EndCall
Confrn ConfList More
Then press the Confrn soft key

1 Jill Jones
(3517) 3:28 II
2 (3510) 0:04
Dial the extension (or outside number) that you wish to

conference with
Resume NewCall Transfer

1 Jill Jones
(3517) 3:28 II
2 Adam Green
(3510) 0:28
EndCall Confrn
Announce your call

1 Jill Jones
(3517) 3:28 II
2 Adam Green
(3510) 0:45
EndCalllst More
Confrn
Press Confrn again

1 To Conference
3:28
You are now in a Conference Call

Everyday Functions Conference
1 To Conference
3:28
Park Confrn
Confrn ConfList More
More
To add other members to the conference

1. Press the More soft key
2. Press the Confrn soft key
3. Dial the internal/external number
4. Press the Confrn soft key again
Main Menu
Everyday Functions
Conference Viewing Members
Main Menu

1 To Conference
3:28
Hold EndCall Transfer ore

More
To view members in the conference


1 To Conference
3:28
Park Confrn ConfList

ConfList More

2. Then press the ConfList soft key

Tom Smith* (3579)
Jill Jones (3517)

Adam Green (3510)
Update Exit Remove More
You will see all parties connected

Tom Smith* (3579)
Jill Jones (3517)
Adam Green (3510)
Update Exit
Update Remove More
The Conference List feature is a snapshot, it

does not refresh automatically
Press the Update Soft Key to refresh the display
Main Menu

Everyday Functions
Conference Removing Members
Main Menu

1 To Conference
3:28
Hold EndCall Transfer ore

More


1 To Conference
3:28
Park Confrn ConfList

ConfList More

2. Then press the ConfList soft key

Tom Smith* (3579)
Jill Jones (3517)
Adam Green (3510)
To remove a member from the conference

(only the initiator can execute)

Tom Smith* (3579)
Jill Jones (3517)
Adam Green (3510)
Highlight the member that you want to remove

Tom Smith* (3579)
Jill Jones (3517)
Adam Green (3510)

Remove
Then press the Remove soft key

1 Adam Green
(3510) 3:28
The caller is now removed
Main Menu

Additional Functions
Idivert
Main Menu

Idivert sends incoming calls to Voicemail
Idivert
Main Menu

Call Forward
Main Menu

Call Forward sends incoming calls to
Voicemail or Extension you specify
CfwdALL
Main Menu

Call Park
Main Menu

Call Park places call on hold so that you
can pick up the call from another location.
Park
Main Menu

Cisco Call Manager Webpage
(CCM)
Main Menu

Open Internet Explorer
Type https://ctcm0449-1.t253-3.bnl.local/ccmuser
https://ctcm0449-1.t253-3.bnl.local/ccmuser
Note: If you see a certificate error, click continue.

Enter User ID = Windows profile. (James Smith = jsmith)
Password =
Then click on the Log In button
User ID
Password
Click User Options to access all features
To Set up speed dials (Abbreviated Dials See handout for more info)
Click User Options > Device > Speed Dials
User Options
Device
User Settings
Directory
Personal Address book
Fast Dials
Mobility Settings
Plugins
Main Menu
For Additional Assistance
Please call or Email
Internal Extension: 5522- Press option 1
External Extension: 631-344-5522-Press 1
Email: Itdhelpdesk
Main Menu

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