Predictive analytics is a branch of science which helps in making predictions of future

events
Being a service customer based company so company's future in any business is
based on customers future decision.
Hence it is very much important to have a clear understanding about future of any
business,
For this analytics solid database should be there in present situation which could be
studied for taking future decisions.
Predictive analytics can be conducted with help of different forecasting tools.- Our
present business & customers, their history should be studied properly.
Based on that we should be able to predict future decision of our customers & what
consequences it will have on our business.
After studying the consequences we should be able to provide solutions, and not only
this it should get properly implemented to avoid the consequential effects.
As we are largely based on customers this is a very critical field for us which should
be studied accurately.
This will be a pathbreaking & a very important project.