Benefits are nonfinancial forms of compensation provided to employees, such as pension plans, health insurance, paid vacation and holidays, and much more. The Herzberg's distinction between hygiene and motivational factors and the list of things are that the Herzberg doesn't motivate people to do better because they are about the work setting not the content of the work. If ‘someone doesn't feel needed or wanted in their workplace, instead working about their working conditions there will be high turnover rates. Different types of work have different forms of compensation such as a doctor vs. working in a line assembly. What is the role of benefits? Name some examples of benefits? The role of benefits are nonfinancial forms of compensation provided to employees, such as pension plans, health insurance, paid vacation and holidays, and much more. Benefits help the ‘employees pay for stuff they wouldn't be able to as easily, or pay them while they are taking a break from work. Describe the negotiation process through which management and unions reach an agreement on a contract? If they are negotiating and they ratification of contract the union represents workers at that work facility. If they reject the contract they will either have a union tactics: strikes, boycotts, or picketing or the management will have a lockout or strike breakers. Besides collective bargaining and the grievance procedures, what other alternatives ar available to labor and management to handle labor disputes? Concllations which brings in a neutral third party to keep labor and management talking. Mediation involves bringing in a neutral third party, but the mediator's role is to suggest or propose a solution. Arbitration is a neutral third party is brought What are the benefits associated with a diverse workforce? Some benefits associated with a diverse workforce are more productive use of company’s human resources. There is a reduced conflict among employees, more productive working relationships ‘among diverse employees, increased commitment to organizational goals, increased innovation and creativity, and increasing ability to serve the customers.