Professional Documents
Culture Documents
Leased Circuit
Leased Circuit
Office of the PGMT, BSNL, CTO Bldg, Karakkatt Road , Kochi -682016.
To
The CAO(TRCC),
O/o CGMT, BSNL,TVM-33.
2. Action taken and proposed to be taken for recovery of o/s revenue to the maximum
After disconnecting the service , contacting the customer over phone by OSP section and
field staff to pursue the payment and availing reconnection of service. Also IVRS messages
are being given on regular intervals. Again through various notices and TRI visits , OSP
section persuades the defaulters to pay their outstanding amounts at the earliest .HPCs
and LBMs are conducted regularly. O/s cases above Rs.3000/- were reviewed in detail in
the HPC and all out efforts were taken by AO/JAO/TRIs and field staff to clear the dues.
In LBMs O/s above Rs.500/- and below Rs.3000/- cases were discussed in detail and
adequate measures were recommended and implemented for minimizing the out standing
dues. Notices were issued properly and regularly. Revenue recovery proceedings were
initiated in time for effecting the payment of dues.
Lok adalaths in association with Kerala Legal Service authority , Revenue Adalath in
consultation with Revenue Authorities , Reconnection melas etc were conducted
periodically. O/s above Rs.3000/- cases are being personally monitored by AO/CAO.
CAO (TRCC),
Ernakulam.