openSAP s4h4 Week3 All Slides PDF

Week 3 Unit 1: Case Study and
Overview
Case Study and Overview
The companys challenges and needs
Case Study Company UK Consulting Ltd.

Professional services company: Advisory & Services for Brands
Based in the United Kingdom
Growing fast
Expanding into Marketing as a Service for manufacturing customers
Challenges of UK Consulting
Inefficient core processes, i.e. service project management, financial
close and reporting
Compliance with international reporting standards (IFRS)
Scaling business to new services and markets
Quick response to market changes
Limited IT capabilities and capacities for enterprise management,
therefore only cloud solutions are being considered
2015 SAP SE or an SAP affiliate company. All rights reserved. Public 2

The companys key user team
Key Users Involvement: Lisa Senior Consultant

Solution discovery LoB Marketing Services
Fit/Gap Analysis
System personalization and configuration Stella Accountant Expert
Test LoB Finance
Data load
End-user training and onboarding Bob Senior Consultant
End-user user maintenance LoB Service Delivery
Output management
Corley IT Expert
SAP S/4HANA Journey Map LoB IT

Discover the Journey Map

Step-by-Step
Discover Prepare Explore Realize Deploy Run
Continuous innovation with Content Lifecycle Management

Project
Lifecycle
Guided Configuration App
Migrate, Operate,
Experience Fit / Gap based on Scope and Onboard and
SAP S/4HANA integrate, monitor,
Trial model company configure deploy
cloud edition extend, test support
Step-by-Step
Self-led discovery experience of SAP S/4HANA, cloud edition (Unit 2)
SAP Learning Hub and the model company. SAP Best Practices and their value in analyzing Fit and Gaps (Unit 3)
Guided Configuration App for solution personalization, test, and data load (Units 4 and 5)
SAP S/4HANA Cloud Marketing Edition (Unit 6)
End-user onboarding and deployment (Unit 7)

Thank you
Contact information:
open@sap.com
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Week 3 Unit 2: Discovering
SAP S/4HANA Online
Discovering SAP S/4HANA Online
Case study overview
Continuous innovation
Project Lifecycle

Fit / Gap based Migrate, Operate,
SAP S/4HANA Experience Scope and Onboard
on model integrate, monitor,
cloud edition Trial configure and deploy
company extend, test support
Overview
Discovery phase is fully embedded in end-to-end project experience
Supports all activities, tasks, actions from first touch to buying decision
Simplified, modern and homogeneous user experience right from the start
Fast and easy access to hands-on experience via trial at early point of solution discovery
Three major steps: Explore the solution Evaluate trial Scope the solution for implementation and subscription

Discovering SAP S/4HANA Online DEMO
Explore SAP S/4HANA
Discover SAP S/4HANA starting with high level information, and then dig into the details with journey maps and
feature scope descriptions
SAP S/4HANA on SAP.com
SAP Help Portal
Get hands-on experience: Register for a trial

Choose your trial
Dedicated trials for on-premise and cloud edition

Pre-configured trial systems with real-life sample
data
Role-based guided tours or scenario descriptions
Cloud edition trial focus:

Highlights of easy-to-consume business scope, and
user enablement
On-premise edition trial focus:
full business scope with end-to-end scenarios and
implementation experience

Run your cloud edition trial
Quick and easy registration

Instant logon to the trial system
Supporting assets
Introduction video
Getting started guides
Guided Tours
Sample data
Online help
Enablement content
Contact SAP button
Reminder e-mail before 14-days trial period ends

Scope for subscription
Prepare final buying decision

Evaluate software/solution capabilities,
services and deployment models
Self Services, e.g. customized reports
view a sample report
Accompanied SAP services and tools,
SAP Best Practices Explorer,
SAP Solution Manager,
SAP or partner expert base
Binding quote based on high level
scoping and gap analysis together with
SAP representative

Thank you
open@sap.com

Week 3 Unit 3: Preparing for an
SAP S/4HANA Cloud Implementation
Preparing for an SAP S/4HANA Cloud Implementation
SAP S/4HANA, cloud edition from Discover to Run
Continuous Innovation with Content Lifecycle Management

Project Lifecycle
Fit/Gap based Migrate, Operate,

Experience Scope and Onboard
SAP S/4HANA, on model integrate, monitor,
Trial configure and deploy
cloud edition company extend, test support
Important Preparation Steps

Access and understand the SAP Activate methodology to learn about the implementation procedure
Access and understand SAP Learning Hub Learning Room for Key Users to learn how to administer the system
Access and understand SAP Best Practices for SAP S/4HANA, cloud editions to learn about reference content
Access starter system with model company data provisioned by SAP

Preparing for an SAP S/4HANA Cloud Implementation Demo
SAP Activate methodology
Entry Screen
Overview and key information Access Request Link & Access Link
http://bit.ly/SAPActivate
Phase
SAP Activate for Cloud Jam Group
Purpose, key deliverables
Deliverables
Accelerators, tasks
Roadmap Viewer
https://roadmapviewer-supportportal.dispatcher.hana.ondemand.com

SAP Learning Hub Access for key users
Entry Screen
Overview and key information Access Link
https://training.sap.com/shop/learninghub
Deployment Option
Scope, tools, Getting Started overview
Getting Started
Accelerators, tasks

SAP Best Practices Access and download
Search and Identify

SAP Best Practices reference package Access Link
Browse and Download https://service.sap.com/solutionpackages
SAP Best Practices package
Key Content
Detailed scope and preconfiguration

SAP Best Practices Understand the model company
SAP S/4HANA
SAP Best Practices download includes:
Key documentation of model company:
Process diagram by scope item
Organizational setup of model company
Configuration guides by building block
Test scripts by scope item
Master data uses by master data type
Forms used
Account determination
Configuration capabilities:
You can select your individual scope items
Respective building blocks are selected and displayed
automatically

From SAP standard via best practices and model company to customer solution
SAP SAP SET SAP Service Customer

& Support
Configuration Pre-Assembly &

One Service
Sets Enhancement
Digital Core SAP Best Practices Model Company Individualized

Standard solution on Ready-for-Assembly. Pre-assembled. Customer
standard maintenance Preconfiguration done on Ready for Staging Deployment
LOB, industry, & country and Prototyping Ready-to-Consume
level
Preventive Model Company

SAP S/4HANA Customer
Maintenance for Utilities;
Finance Solution
Best Practices World Template

SAP Best Practices in the scope of your starter system (example) Enterprise edition
SAP S/4HANA CLOUD ENTERPRISE EDITION

Supplier Information and Sourcing and Contract Operational Inventory & Basic Invoice and Payables
Procure to Pay Procurement Management
Master Data Management Warehouse Management
Production Engineering Production Operations and Inventory & Basic Product Development and Maintenance
Plan to Product *)
and Planning Execution Warehouse Management Project Control Management
Quality Management and
Compliance
Order and Contract Inventory & Basic
Order to Cash *) Receivables Processing
Management Warehouse Management
Service Master Data Service Agreement CORE INDUSTRY
Request to Service *) Service Management Service Parts Management
Management Management PRIORITIES
Core Human Cross-Application Time Employee Central CROSS-ENTERPRISE
Resources Management Connectivity PRIORITIES
Accounting and Financial Cost Management and
Core Finance Close Profitability Analysis
Controlling & Service- Project Management for PROFESSIONAL
Professional Services Centric Billing for
Professional Services Professional Services SERVICES PRIORITIES
Enterprise Technology MIGRATION CONTENT

Business
Legend: Priority E2E Solution Integration
*) SAP Best Practices not in 1511 cloud project services scope
Validate solution instead of blueprinting
Workshop A Workshop B
7. Release &
Solution Validation Delta Design Sprint Planning
1. Reference Value
Provide process, value, and
strategic context
Set boundaries
Tie to business case, value drivers
6. Verify & Accept
Verify process & solution
2. Validation of SAP Solution design
Show-and-tell SAP standard key Design acceptance
design elements
3. Identify Deltas & Gaps 5. Delta Design

Identify delta scope and Update business models and process
requirements design
4. Delta Scope
Document gaps Prioritization Solution design and visualization / UX

Fit/Gap Analysis
SAP Fiori SAP Fiori

Starter System
Launchpad Screens
Gap Documentation
Key Users Fit Analysis
& Prioritization
Process Diagrams
SAP Best Practices Test Scripts
Documentation Org. Units


Solution and configuration specification
SAP Fiori Personalization of

Starter System
Launchpad Org. Model & COA
Gap Solution Design

Key Users Documentation Configuration
Specification
Process Diagrams (New, Update, No Change)

SAP Best Practices Test Scripts (New, Update, No Change)
Documentation Org. Units (New, Update, No Change)
Self-Service Configuration Specification


UK Consultings enterprise structure to be realized with guided configuration
UK Consulting Ltd. UKC

UK-based service business provider UKC UK
(Controlling Area UK00)
1 company located in London
2 sales organizations UKC London
1 service organization (Company Code UK00)
1 purchasing organization
Chart of Accounts Sales Org. Sales Org. Service Org.

Purch. Org.
House bank 1 UK00
Northern UK Southern UK Central UK
UK10 UK20 UK00
House bank 2

Thank you
open@sap.com

Week 3 Unit 4: Scoping and Adapting
SAP S/4HANA, Cloud Edition
Scoping and Adapting SAP S/4HANA, Cloud Edition
Case study overview

Project
Lifecycle
Migrate, Operate,
Step-by-Step
Reduced Time to Value
Reduced Total Cost of Ownership
Continuous adoption of innovation

Guided configuration Functional overview
Configure Your Solution

for initial implementation &
continuous innovation adoption
Test Your Processes

Business process-driven, pre-defined
automated test
i View Solution Scope

Evaluate activated business
processes and country versions
Migrate Your Data

Embedded migration engine for
simple data migration
Train & Onboard Users

Guided Product tours included in the
product
Manage Your Test Processes

Authoring environment for test cases
Guided Configuration Key for Content Lifecycle Management
Content Lifecycle Management ensures

activation of updated best practice processes Partner
Customer
Best
Personalization
delivered by SAP without disruption. Customer Practices
Partner
SAP Best Practices

Content Lifecycle Management protects the following system
configurations against unwanted changes
SAP Software
Preconfiguration delivered by SAP Best Practices
Personalization done by customers
New process steps and processes added by customers or partners Plan Build Publish Maintain

Configuring the solution
KEY MESSAGE Self-Service Configuration UIs
With Self-Service Configuration
User Interfaces (UIs) you can
adapt the SAP Best Practices
content to your companys
specific situation. Self-Service
Configuration UIs enable a
quick adaptation of S/4HANA
innovations.
Adapt existing content
UK Consultings enterprise structure to be realized with Guided Configuration
UK Consulting Ltd. - UKC

UKC - UK
UK-based service business provider
(Controlling Area UK00)
1 company located in London
2 Sales Organizations UKC - London
1 Service Organization (Company Code UK00)
1 Purchasing Organization
Chart of Accounts Sales Org.

Sales Org. Service Org.
- House Bank 1 Purch. Org.
Northern UK South UK Central UK
UK00
- House Bank 2 UK10 UK20 UK

Migrate your data
Guided Data Migration

Execute data migration directly out of
Manage your solution
Data migration objects automatically
proposed
Installed base customers can connect
SAP Business Suite system
Template-based approach for new
customers

Integration scenario example
cloud enterprise edition
SAP Best Practices for SAP with SAP Best Practices for
with SAP Best Practices S/4HANA Integration with SAP SAP SuccessFactors
baseline for SAP S/4HANA SuccessFactors Employee Central Employee Central

Further information
Blog on Guided Configuration

How to manage your solution with SAP Activate
SAP Activate JAM Group

SAP Activate landing page (external)

Thank you
open@sap.com

Week 3 Unit 5: Testing, Migrating
Data, and Preparing for Go-Live
Testing, Migrating Data, and Preparing for Go-Live
Step by step

Project Lifecycle

SAP S/4HANA, Experience Scope and Onboard
Step by step
Testing
Deploy
Run

SAP S/4HANA simplified test experience Key characteristics
Thorough testing during implementation projects reduces time-to-value and TCO during production
BEST PRACTICES Test Content

Business logic of tests follows
Targeted for BUSINESS USERS

Test content designed for business users
Supports AGILE implementations

Integration with guided configuration
enables quick feedback loops

Deploy Switch to production release
Procedure:
Request the production system.
Request the loading of configuration into the
production environment per the cutover plan.
Request the loading of production data into the
production environment per the cutover plan.
Set up access to the production system for end users.
Verify that the data load is complete and verify quality.
Receive final approval from the stakeholders to begin
productive use of the system.
Activate users in the system.

Run Overview

Project Lifecycle

SAP S/4HANA, Experience Scope and Onboard
Step by step
SAP Enterprise Support included in SAP S/4HANA, cloud edition
Mission Critical Support
SAP Enterprise Support Academy
Collaboration
Value maps

SAP Enterprise Support for SAP S/4HANA, cloud edition
SAP ENTERPRISE SUPPORT

SAP ENTERPRISE SUPPORT Collaboration
Faster time-to-value
Improved business continuity Mission Critical Support
Continuous business
Empowerment
improvement
Greater innovation agility Innovation & Value Realization
Lower total cost of IT
Built-in SAP ONE Support Customer
capabilities

Run Mission Critical Support
Mission Critical Support
24x7 mission critical support based on first- Accelerated problem resolution for productive system incidents and
class service level agreements critical projects
SAP Enterprise Support advisory: Additional Minimized business disruption and reduction of unforeseen
escalation level in case of mission critical
downtime
support situations
24x7 access to the Customer Interaction Center
Reduced financial impact of support issues
Access to SAPs global support backbone,

including SAP Service Marketplace and SAP Service Level Agreement
New incident
Support Portal Incident Priority 1 2
End-to-end supportability in hybrid SAP Initial Response
Time* 1 hour 4 hours**
landscapes (including access to best practices
Corrective Action
for integration) Initial response / Corrective action (Workaround /
based on SLA action plan) 4 hours n/a
*) Initial response time for prio 1 for on-premise & cloud product-related issues 1hr, cloud operations ~0.5hrs (24x7 worldwide);
**) Prio 2: only during SAPs local office time

SAP Enterprise Support Academy
SAP Enterprise Support Academy empowers you to build up the

knowledge and skills needed to fully maximize the benefit of your
SAP solution.
Platform People Practice
We help customers easily access We help professionals stay up-to-date We help boost collaboration between
SAP Enterprise Support offerings. by providing expert content in various business and IT units by explaining the
formats and levels of detail, thus SAP Enterprise Support offerings for the
supporting individualized just-in-time key roles in the different functional
learning. departments.
https://support.sap.com/esacademy

SAP Enterprise Support value maps
SAP Enterprise Support value maps help you quickly identify the relevant SAP
Enterprise Support services, tools, and expertise for your business needs.
Navigate Expert Social Business

to Solutions Guidance Collaboration
Select the SAP Enterprise Get personal remote guidance On-demand expertise through a
DELIVERABLES
Support value map that from SAP support experts and cloud-based social collaboration
addresses your business engineers who moderate each platform (SAP Jam) connects
challenge and discover your value map space. you directly with SAP experts
individual roadmap that gives and peers also from your
guidance on how to best make mobile device.
use of the SAP Enterprise
Support offerings.

Thank you
open@sap.com

Week 3 Unit 6: Getting Familiar with
the SAP S/4HANA Marketing Cloud
Getting Familiar with the SAP S/4HANA Marketing Cloud
Business needs
Business needs
Understand customers interests,
trends, and preferences across
all channels
Plan marketing spend and track
spend & effectiveness
Execute e-mail marketing
campaigns
Reduce operational and
infrastructure cost
Application scope recap
Implementing SAP S/4HANA,
cloud marketing edition

Application scope recap
ANALYZE CONSUMER and CUSTOMER START MAIL

Capture and analyze customer interactions from different channels ANALYZE CAMPAIGN MARKETING
CONSUMER and
Get customer and consumer trends in a single view RECOMMEN-
and ANALYZE DATIONS
START MAIL CAMPAIGN and ANALYZE RETURN RATE CUSTOMER RETURN
Perform customer segmentation with high speed RATE
Execute personalized e-mail campaigns
Analyze success of e-mail campaigns on open, clicks etc.
ADAPTATION MARKETING
MARKETING RECOMMENDATIONS MARKETING
VIA EXECUTIVE
Increase revenue by making the right recommendations to PLANNING
SERVICES/ DASHBOARD
customers RDS
Increase conversion rate and average order size and value
MARKETING PLANNING
Plan marketing budget and campaign spend effectively
ADDITIONAL
Enable insight to action in real time using marketing calendar and SCOPE
graphical UI for budget planning ADDED VIA
MARKETING EXECUTIVE DASHBOARD QUATERLY
Comprehensive overview of KPI attainment and marketing
RELEASES
performance benchmarks

Resources
FAQ SAP S/4HANA, cloud marketing edition
SAP Hybris Marketing JAM page
SAP S/4HANA, cloud edition trial

Thank you
open@sap.com

Week 3 Unit 7: Onboarding End
Users and Further Learning
Onboarding End Users and Further Learning
Simplified knowledge transfer model
Getting
Learning Role-Based User
Started
App E-Learning Assistance
E-Learning
SAP Learning Hub: Social Collaboration in Learning Rooms

Learning Rooms on SAP Learning Hub
Virtual groups on SAP Learning Hub

Moderated by SAP trainers and experts
Discovery Edition
SAP S/4HANA Overview Learning Room
SAP Activate Learning Room
Professional Editions
SAP S/4HANA Implementation & Configuration Learning Room
SAP Finance Learning Room
SAP Enterprise Management Learning Room
SAP Logistics Learning Room
SAP User Experience / SAP Fiori Learning Room

Recap Week 3

Project
Lifecycle
Migrate, Operate,
We covered:
Self-led discovery experience of SAP S/4HANA, cloud edition (Unit 2)
SAP Learning Hub and the model company. SAP Best Practices and their value in analyzing Fit and Gaps (Unit 3)
Guided Configuration App for solution personalization, test, and data load (Units 4 and 5)
SAP S/4HANA Cloud Marketing Edition (Unit 6)
End-user onboarding and deployment (Unit 7)

Thank you
open@sap.com

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Week 3 Unit 1: Case Study and

Case Study Company UK Consulting Ltd.

2015 SAP SE or an SAP affiliate company. All rights reserved. Public 2

Key Users Involvement: Lisa Senior Consultant

2015 SAP SE or an SAP affiliate company. All rights reserved. Public 3

2015 SAP SE or an SAP affiliate company. All rights reserved. Public 4

Discover Prepare Explore Realize Deploy Run

Continuous innovation with Content Lifecycle Management

2015 SAP SE or an SAP affiliate company. All rights reserved. Public 5

National product specifications may vary.

2015 SAP SE or an SAP affiliate company. All rights reserved. Public 7

Discover Prepare Explore Realize Deploy Run

Guided Configuration App

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 2

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 3

Dedicated trials for on-premise and cloud edition

Cloud edition trial focus:

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 4

Quick and easy registration

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 5

Prepare final buying decision

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 6

National product specifications may vary.

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 8

Discover Prepare Explore Realize Deploy Run

Continuous Innovation with Content Lifecycle Management

Guided Configuration App

Fit/Gap based Migrate, Operate,

Important Preparation Steps

2015 SAP SE or an SAP affiliate company. All rights reserved. Public 2

2015 SAP SE or an SAP affiliate company. All rights reserved. Public 3

2015 SAP SE or an SAP affiliate company. All rights reserved. Public 4

Search and Identify

2015 SAP SE or an SAP affiliate company. All rights reserved. Public 5

2015 SAP SE or an SAP affiliate company. All rights reserved. Public 6

SAP SAP SET SAP Service Customer

Configuration Pre-Assembly &

Digital Core SAP Best Practices Model Company Individualized

Preventive Model Company

2015 SAP SE or an SAP affiliate company. All rights reserved. Public 7

SAP S/4HANA CLOUD ENTERPRISE EDITION

Enterprise Technology MIGRATION CONTENT

3. Identify Deltas & Gaps 5. Delta Design

2015 SAP SE or an SAP affiliate company. All rights reserved. Public 9

SAP Fiori SAP Fiori

2015 SAP SE or an SAP affiliate company. All rights reserved. Public 10

SAP Fiori Personalization of

Gap Solution Design

Process Diagrams (New, Update, No Change)

2015 SAP SE or an SAP affiliate company. All rights reserved. Public 11

UK Consulting Ltd. UKC

Chart of Accounts Sales Org. Sales Org. Service Org.

2015 SAP SE or an SAP affiliate company. All rights reserved. Public 12

National product specifications may vary.

2015 SAP SE or an SAP affiliate company. All rights reserved. Public 14

Discover Prepare Explore Realize Deploy Run

Continuous innovation with Content Lifecycle Management

2015 SAP SE or an SAP affiliate company. All rights reserved. Public 2

Configure Your Solution

Test Your Processes

i View Solution Scope

Migrate Your Data

Train & Onboard Users