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Wang - X - Shoemaker - PJ - 2011 - What Shapes Americans' Opinion of China - Country Characteristics, Public Relations and Mass Media
Wang - X - Shoemaker - PJ - 2011 - What Shapes Americans' Opinion of China - Country Characteristics, Public Relations and Mass Media
Wang - X - Shoemaker - PJ - 2011 - What Shapes Americans' Opinion of China - Country Characteristics, Public Relations and Mass Media
This study looks at the effect of Chinas political freedom, economic develop-
ment and public relations efforts on the US medias coverage of China, and on
Americans opinions of China in the past 30 years. Chinas political freedom was
found to be significant in predicting US media coverage of China and Americans
opinion of China, with more freedom leading to more positive coverage and more
favorable opinions. More positive news coverage is related to more favorable
American opinions of China when controlling for political and economic develop-
ment and for public relations efforts. The number of public relations contracts
China has signed with the US is also related to the increase in positive US media
coverage of China.
Keywords: country characteristics; public relations; mass media; foreign public
opinion; China
In todays era of globalization, foreign public opinion has played an important role in
international marketing and foreign policy making. Studies find that, to a large
extent, public perception of foreign countries determines consumers evaluation and
purchase intention of imported products: a more favorable perception leads to better
evaluation and higher intent to purchase (dAstous & Ahmed, 1999). More
importantly, as political leaders constantly survey public attitudes when developing
policies on international issues, public opinion increasingly influences foreign policy
in democratic countries (Holsti, 2004; Sobel, 2001).
Given the importance of foreign public opinion, public diplomacy defined as
governmental efforts to inform or influence public opinion in other countries in order
to reduce misperceptions and promote national interests (Tuch, 1990) has gained
much attention from scholars, government officials and public relations practitioners.
Together with the emergence and increasing popularity of soft power, a concept
developed by Nye (2004) and defined as the ability to win the hearts and minds of a
foreign public through attraction rather than coercion, many countries have
developed programs targeted at influencing foreign public opinion through tourism,
business expansion and cultural/educational exchanges.
Since the United States is currently the most powerful nation in the world, many
countries hire large public relations firms to conduct public relations campaigns there,
trying to positively shape their media image and influence public opinion and foreign
policy in their favor (Johnson, 2004; Manheim, 1994). Since China and the United
States established diplomatic relations in the 1970s, the Chinese government has
made increasing efforts to maintain and strengthen its relationship with the US.
Chinas quest to boost its international image goes hand in hand with its rising
economic and political confidence, but China has also felt a particular need to
respond to the China threat theory that emerged in the 1990s.
Given the importance of foreign public opinion and the Sino US relationship,
this study examines factors shaping US public opinion of China from 1979 to 2007.
We chose 1979 as the starting point not only because China and the US established a
formal diplomatic relationship in that year, but also because it roughly coincides with
the inception of Chinas reform and opening policy, which ultimately led to its
increased global trade and economic prowess. Specifically, the study looks at, first,
how Chinas political, economic characteristics and public relations efforts influence
US media coverage; second, how Chinas country characteristics and public relations
efforts affect Americans opinions; and finally, how media coverage of China
influences Americans opinions of China when taking into account the effect of
country characteristics and public relations efforts. (See Figure 1 for the hypothesized
relationships.)
Theory
To provide a theoretical base for the study, factors influencing international news and
public opinion, especially toward foreign countries, are reviewed from different
perspectives. In addition, Chinas public relations efforts in the United States are
examined to provide some background information.
Chinas country
characteristics
US media
Americans
coverage of China
opinions of China
Chinas public
relations efforts
news coverage African countries receive in the New York Times; and Ishii (1996)
suggests that both GDP and population predict the quantity of international news
coverage in the Japanese media, with higher GDP and larger population leading to
more coverage.
Chang (1998) investigates Reuters coverage of countries in the 1996 WTO
conference, and finds that nations with high economic, political, social and cultural
weight, such as the United States and nations in the European Union, are more likely
to be covered in the media than are other countries. Additionally, Wu (2000)
examines nine systematic variables of international news coverage across 38
countries, finding that trade volume is positively related to the amount of coverage a
country receives in anothers media. Using network analysis, Kim and Barnett (1996)
suggest that international news coverage associates positively with a countrys
economic development, political freedom and population.
H2: Chinas public relations efforts the number and dollar amount of public relations
contracts China has signed with the US in the past 30 years will be positively
related to US media coverage of China in terms of amount, valence and prominence
over the years.
and colleagues (2004) study of network television coverage and public perceptions of
foreign nations shows that the more media coverage a nation receives, the more likely
respondents are to think it is vitally important to US interests.
Priming is defined as changes in the standards that people use to make political
evaluations (Iyengar & Kinder, 1987, p. 63), and is often considered an extension of
agenda setting (Scheufele & Tewksbury, 2007). By making some issues more salient
than others in peoples minds through agenda setting, mass media primes people to
give them more weight in their overall assessment of officials and governments.
Willnat and colleagues (2000) study indicates that the coverage of international
affairs in US newspapers may shape the criteria that Americans use to judge foreign
nations.
Based on the assumption that how an issue is structured and characterized in news
can influence how audiences understand it, framing is commonly understood as the
way media professionals and their audiences organize and make sense of events
(Reese, Gandy, & Grant, 2001). Entman (2004) systematically examines the framing
effect in the context of political and foreign policy, using the examples of two tragic
incidents2 to illustrate how media can frame similar issues in very different ways and
therefore lead the public to different perceptions of the countries involved.
In addition, Brewer, Graf and Willnat (2003) have used experiments to investigate
media influence on attitudes toward foreign countries, finding that the direct and
explicit news frames media practitioners form can shape peoples perception of other
countries. Combining public opinion and media content data, Wanta and colleagues
(2004) study of media coverage and perceptions of foreign nations shows that when
the US media cover foreign nations in a negative light, Americans tend to have a
negative view of those nations, while positive and neutral coverage does not show any
effect.
create their images by using six natural channels: tourism promotion, export brands,
government policy decisions, investment, cultural exchanges and activities, and the
people of the country themselves. Among them, export brands and investment are
closely connected with a countrys economic power, while tourism promotion,
cultural exchanges and activities, and people are tied to its public relations effort.
settings. Second, China and the US have such close economic ties that a bad image is
costly and potentially dangerous to the economic interests of both sides. As the
biggest importer of Chinese goods and an important investor in China, the United
States plays an essential role in Chinas economic growth, and vice versa.
One of Chinas image-building efforts is the promotion of Chinese culture and
language studies through the establishment of Confucius Institutes worldwide.
Eighteen Confucius Institutes were set up in the United States, the most in any
country,4 and used not only to provide Chinese language instruction and cultural
resources, but also to advance an important political agenda: to present a kinder and
gentler image of China to the outside world (Gill & Huang, 2006, p. 18).
The Chinese government has also organized cultural events in the United States in
an effort to increase Americans exposure to China. For example, in September 2000,
the Information Office of the State Council and the Ministry of Culture sponsored a
large cultural activity in New York and other American cities, called Chinese
Cultures Tour to the United States. This was the largest cultural exchange project
ever organized by the Chinese government, and it received extensive coverage from
the US media, including CNN, the New York Times, and the Washington Post.
More recently, in response to the Chinese product recall crisis in the United
States,5 the Chinese government and Chinese manufacturers not only started a
quality war inside China, but also employed a public relations strategy to rebuild its
image in the United States. According to Chas (2007) article in the Washington Post,
China hired one of the largest US lobbying firms, Patton Boggs, at $22,000 a month
for counseling services. At the same time, the Chinese government has sought advice
from public relations firms such as Ogilvy and Edelman about how to deliver positive
messages to American consumers.
The final three hypotheses are derived from the literature reviewed above:
H3: Chinas economic development and political freedom in the past 30 years will have a
positive effect on Americans opinions of China over the years.
H4: Chinas public relations efforts in the United States in the past 30 years will have a
positive effect on Americans opinions of China over the years.
H5: US media coverage of China in the past 30 years will have a positive effect on
Americans opinions of China over the years.
Methods
To test the hypotheses, secondary data about Chinas economic development,
political freedom and public relations efforts, along with data about Americans
opinions of China, are collected from various sources. The US medias coverage of
China is also analyzed in terms of the amount, prominence and valence of coverage
and news topics.
Dependent variable
The unit of analysis for this study is the public opinion poll. Altogether, Gallup has
conducted 22 polls on Americans perception of China from 1979 to 2007. The polls
were not evenly distributed over the years; in most years there was one poll, but in
8 Xiuli Wang and Pamela J. Shoemaker
some there was either none or more than one. To have the largest sample size, all the
opinion polls were included in the study, rather than just one poll each year.
The dependent variable in this study is Americans overall opinion of China,
operationalized as the average favorability perception Americans hold toward it.
Public opinion data were obtained from the Gallup Polls annual survey of perception
of foreign countries, in which randomly selected Americans were asked about their
overall opinion of China, from very favorable to very unfavorable, since 1979.
The average favorability score was calculated as an additive index by multiplying the
percentage of people who said very favorable by 5, mostly favorable by 4, no
opinion by 3, mostly unfavorable by 2 and very unfavorable by 1. Therefore, for
each opinion poll, a favorability score was calculated to represent Americans overall
opinion toward China in that year.
Independent variables
Chinas political freedom, economic development and public relations efforts were
the independent variables. Data values for the political and economic indicators are
taken from one year before the public opinion data to allow the assumed impact of
changes in country characteristics to take effect, as most polls were conducted in early
February, when political and economic data from the year before were more relevant
and available.
Chinas political freedom is measured by political rights and civil liberties, two
freedom scores reported by the Freedom Houses annual surveys of Freedom in the
World. The survey ratings are derived from a multi-layered process of analysis and
evaluation by a team of regional experts and scholars, and are believed to reflect the
most balanced and unbiased judgment of Chinas political status available. The scales
of these two scores are inversely coded from the original score: 7 indicating the highest
degree of freedom and 1 the least. Two scores for each year were added up to
represent Chinas political freedom status.
Chinas economic development was measured by three economic indicators:
Chinas annual GDP, trade with the US (both imports from and exports to the US),
and foreign direct investment (FDI) (both Chinas annual direct investment in the US
and the US annual direct investment in China). GDP is the dollar amount of
goods and services produced by labor and capital supplied by Chinese citizens in a
given year. Imports were measured by the dollar amount of goods, materials and
services China brings in from the US for sale or trade, exports by the dollar amount of
goods, materials and services China sends to the US for sale or trade. Chinas annual
direct investment in the US and the US annual direct investment in China were
recorded as the dollar amount of value in contracts the two countries have signed with
each other. Coding for these five variables was adopted from the China Statistical
Yearbook 1981 20076 and the China Commerce Yearbook 1984 2007.7 As the most
authoritative source available for Chinas economic data, the Chinese National
Bureau of Statistics publishes the yearbook annually for public record.
Chinas public relations effort was measured by two variables: the number and
dollar amount of public relations-related contracts China has signed with the US.
Data for the two variables were gathered from the Foreign Agent Registration Act
(FARA) reports from the late 1970s to 2007, focusing on Chinas public relations
activities in the US. FARA, enacted by the US Congress in 1938, requires public
Chinese Journal of Communication 9
Mediating variables
Mass media coverage is the mediating factor, including such variables as the amount,
prominence and valence of coverage China receives in the US media. Three major US
newspapers the New York Times, the Washington Post and USA Today8 were
chosen as the primary sources due to their circulation and influence in American
society, as well as their devotion to international news coverage. Studies on inter-
media agenda setting indicate that newspapers, especially elite ones like the New York
Times and the Washington Post, set the agenda in general for electronic and other
forms of print media (Atwater, Fico & Pizante, 1987; Benton & Frazier, 1976;
Danielian & Reese, 1989). In addition, a recent study by the Pew Research Centers
Project for Excellence in Journalism finds that the vast majority of actual reporting
still comes from newspapers, and that most of what digital news outlets offer is
repetition and commentary, not new information (Perez-Pena, 2010, p. 89).
Therefore, our selection of the three newspapers may to a great extent represent what
Americans get from mass media.
The Lexis-Nexis database was used to retrieve relevant news articles by using
China, Chinese, Beijing9 or the last name of the Chinese leader in power as
search terms in the headline. News stories retrieved from Lexis-Nexis were carefully
screened to ensure that only stories with strong, direct connections with China were
included in the analysis.
Previous agenda setting research suggests that the optimal effect span that is,
the period of time in which changes in media content can be expected to cause changes
in public opinion ranges from one week (Wanta & Hu, 1993) to several months
(Stone & McCombs, 1981). Based on the past studies, three months was chosen as the
optimal effect span. Altogether, 5,442 news articles about China were retrieved from
Lexis-Nexis in the three-month period before each opinion poll. Among them, 3,173
articles were from the New York Times, 1,849 were from the Washington Post, and the
remaining 420 were from USA Today.
Coding for media coverage of China includes three variables: amount,
prominence and valence. The amount of coverage was measured by counting the
total number of news articles about China in the three US newspapers. The
prominence and valence of coverage were measured in two steps: first, each news story
was coded for prominence and valence; second, the prominence and valence scores for
each news story in the three-month period were added together and averaged to
represent the coverage prominence and valence of China matched with each public
opinion poll.
The prominence score for each news article was calculated by multiplying the
length of the article (total number of words) with its placement, defined as the page on
which an article appears, with the front page coded as 3, section front as 2, and any
10 Xiuli Wang and Pamela J. Shoemaker
other page as 1. The average prominence score was calculated based on the prominence
score of each news article.
Valence was measured based on how the news depiction of China appears to
common Americans. Positive is coded as 3, neutral as 2 and negative as 1. Positive
news associates China with progress, growth, prosperity, strength, stability, security
and trustworthiness; for example, a robust growth in GDP and the praise or support
of Chinas policy is regarded as positive to China. When the news associates China
with unreliability, untrustworthiness, weakness, instability, insecurity, danger, retreat
and inefficiency, it is coded as negative; for example, violent demonstrations, political
corruption or criticisms of Chinas human rights record would be coded as negative.
News that is balanced between positive and negative, or hard to determine for
valence, falls into the neutral category.
Considering the enormous amount of coverage and limited resources, not all
articles were coded for prominence and valence. Every fifth article from the New York
Times and every fourth from the Washington Post were randomly selected. Given the
relatively small amount of coverage of China in USA Today, when the amount of
coverage was less than 10, all articles were selected; otherwise, every second article was
selected. In total, 1,412 news articles were coded for prominence and valence. News
topic was also recorded for each selected article, and the coding scheme was adopted
from Shoemaker and Cohens (2006) study, News Around the World.
Two American graduate students were hired to do the coding. About 10% of the
articles were first coded by both coders to assure intercoder reliability, and the rest
were split between them. Calculated by the software PRAM, the intercoder reliability
for length and placement is 1, .94 for valence (Pearson correlation coefficient),
and .86 for topic (Scotts Pi).
Results
Descriptive statistics
Chinas political freedom was rated as low as 2.86, with 2 representing the least
freedom. The average level of Chinas exports to the US is 150% more than the
value of Chinas imports from the US, and US direct investment is 10 times higher
than Chinas direct investment in the US. On average, China has signed 26 public
relations-related contracts with the US each year, and spent over $3 million on
them.
Based on the 1,412 randomly selected news articles coded, news stories about
China have an average length of 721 words, are usually not front-page or section-
front stories (M 1.29, SD .65), and often carry a slightly negative tone toward
China (M 1.76, SD .82). Overall, Americans average favorability perception of
China leans slightly toward the negative side (M 2.85, SD .26).
In order to visualize the trend of development of the key variables in the study,
Figure 2 shows the ups and downs of Americans overall favorability perception of
China over the years. The years 1979 and 1989 (before the Tiananmen Square
protest) are the two peak points when Americans held the most favorable opinions
toward China, whereas after the Tiananmen Square crackdown there is a huge
drop in favorability score. Figure 3 (see page 12) illustrates the amount, valence and
prominence of news coverage China received in the three US newspapers three
Chinese Journal of Communication 11
.2
91
96
98
.3
.1
02
04
06
.1
89
99
00
19
19
19
19
20
20
20
00
19
19
20
20
Figure 2. Americans opinion of China over the years. Note: Americans overall favorability
perception of China 5 * % Americans who hold very favorable opinion of China 4 * %
Americans who hold mostly favorable opinion 3 * % Americans who hold no opinion
2 * % Americans who hold mostly unfavorable opinion 1 * % Americans who hold
very unfavorable opinion. Data shown in the figure are standardized Z-score values for each
poll.
months before each public opinion poll. There is a large jump in the number of
articles about China during the Tiananmen Square protest and in 1998. As for
valence of news coverage, 1989 seems to be the turning point in US media coverage
of China. The three US newspapers had the most negative coverage of China during
the months of the Tiananmen Square protest.
As for news topics, issues of international politics (24.8%), business/activities
(19.7%), internal order (12.9%), internal politics (10.9%), economy (4.6%), and
health/welfare/social services (3.6%) were the six most covered topics in the three US
newspapers, accounting for over three quarters of the total press coverage.
.2
91
96
98
.3
.1
02
04
06
.1
89
99
00
19
19
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20
20
20
00
19
19
20
20
Valence of media coverage
79
.2
91
96
98
.3
.1
02
04
06
.1
89
99
00
19
19
19
19
20
20
20
00
19
19
20
20
Prominence of media coverage
79
.2
91
96
98
.3
.1
02
04
06
.1
89
99
00
19
19
19
19
20
20
20
00
19
19
20
20
Figure 3. Amount, valence and prominence of coverage of China in the US media 3 months
before each public opinion poll. Note: Data shown in the figure are standardized Z-score
values.
years when Chinas political freedom was rated higher, China was covered more
positively in the US media. Therefore, Hypothesis 1 is partially supported.
Table 1. Hierarchical regression analysis of country characteristics and public relations efforts
on the amount, valence and prominence of coverage China receives in the US media 3 months
prior to the public opinion poll (N 22).
Amount of coverage
1. Country characteristics
- Economic strength .29
- Political freedom 2.48a .16 .16 .06
2. Public relations efforts
- # PR contracts .50
- $ PR contracts .35 .22 .38 .16
Valence of coverage
1. Country characteristics
- Economic strength 2.01
- Political freedom .43a .30b .30b .21
2. Public relations efforts
- # PR contracts .52a
- $ PR contracts 2.85 .18 .48a .29
Prominence of coverage
1. Country characteristics
- Economic strength .25
- Political freedom 2.27 .11 .11 .01
2. Public relations efforts
- # PR contracts .06
- $ PR contracts .96 .21 .32 .07
Table 2. Hierarchical regression analysis of country characteristics, public relations efforts and
media coverage 3 months prior to the opinion poll on Americans favorability perception of
China (N 22).
1. Country characteristics
- Economic strength 2.72
- Political freedom .64b .37b .37b .29
2. Public relations effort
- # PR contracts 2.87
- $ PR contracts .35 .10 .47a .28
3. Media coverage
- Coverage amount .24
- Coverage valence .56a
- Coverage prominence .14 .15 .62a .34
Discussion
This study examines the effect of Chinas political and economic characteristics and
public relations efforts on the US medias coverage of China, as well as Americans
Political
freedom
+.64b
.48a
Economic
factors +.43a Coverage
amount Americans
favorability
Coverage +.56a perception of
+.52a valence China
# PR contracts
with the US
Coverage
prominence
$ PR contracts
with the US
opinions of China in the past 30 years. Higher levels of political freedom are related to
more positive coverage and perception of China. More public relations contracts
signed with the US are also linked to more positive news coverage, which again
predicts Americans favorability perception.
In accordance with previous studies, media coverage is significant in predicting
public opinion of China, even when taking into account the effect of country
characteristics and public relations efforts. This signifies the power of mass media to
influence public opinion. Since most Americans lack direct experience with China,
they rely on information from news media to make their judgments. When China is
covered more positively in the US media, Americans tend to hold more favorable
opinions toward it, while negative coverage may make them perceive China in an
unfavorable light.
In the study, Chinas political freedom shows a positive effect on the valence of
news coverage and Americans favorability perception of China. Given that the
United States is a democratic country that embraces freedom, a freer China enables
US media professionals to cover the country as less politically different and therefore
less threatening, which further leads Americans to view China more positively. This
aligns to some extent with the international relations theory of soft power, defined as
the attractiveness of a countrys cultures, values and policies (Nye, 2004). In Soft
Power: The Means to Success in World Politics, Nye (2004) emphasizes the
importance of soft power in influencing foreign public opinion, although he also
mentions the effect of hard power a countrys economic and military might. As
shown in this study, Chinas growing economic strength shows no effect on
Americans favorability perception, while the soft side political freedom is highly
significant.
The nonsignificant effect of Chinas economic strength on news coverage and
public opinion is inconsistent with some previous studies, which found that a
countrys economic strength positively predicts news coverage (Chang, 1998; Wu,
2000) and Americans opinion toward foreign countries (Wang, 2008). However,
given that the China threat theory has been pervasive in American political discourse
since the 1990s, this finding appears logical. On one hand, China and the US share
close economic ties and are highly interdependent (Kang, 2007; Kurlantzick, 2007);
on the other hand, there are real differences in culture, ideology and political system
between the nations, and a fast-growing China is viewed as a potential threat to the
United States, not only economically but also ideologically and strategically
(Broomfield, 2003). With this contradictory feeling toward Chinas fast-growing
economy, it is not surprising that Chinas economic strength shows no significant
effect on US news coverage and Americans favorability perception of China.
Another explanation of the nonsignificant effect of economic development on
media coverage may lie in the decline of US media resources devoted to foreign news
coverage, which would reduce the amount and prominence of international news
coverage and counteract the effect of Chinas economic development. In addition, the
rise of information technologies and specific online resources such as blogs and social
networking sites has greatly expanded the reach of media and changed the way media
organizations collect and publish news, which in turn may also influence the amount
and prominence of international news coverage in US newspapers.
In this longitudinal study, the number of public relations contracts did
significantly and positively affect the valence of coverage, even when considering the
16 Xiuli Wang and Pamela J. Shoemaker
effect of country characteristics, while the amount of money spent on public relations
contracts seemed less relevant and effective. This suggests that many smaller
campaigns may be preferable to larger, more expensive ones. More campaigns give
the media more chance to cover diverse sources and stories, and thus countries may
prefer to plan their public relations campaigns in a systematic way, with more small-
scale projects rather than fewer, more expensive ones.
Neither of the public relations variables showed a significant direct effect on
Americans opinions toward other countries. This may be because the mass media
acts as a filter and mediator for public relations efforts. Three other reasons may
explain the nonsignificant effect. First, almost all public relations contracts are issue-
specific; they may share a common goal, but do not have a unified strategy and are not
planned and conducted in a systematic way.
Second, many public relations contracts are immediate responses to crises,
targeted at short-term results rather than overall image issues. As with the recent
Chinese product recall, the main purpose of the Chinese governments public
relations effort was to send out positive messages to American consumers.
Third, and arguably most importantly, public opinion evolves gradually and
often in a convoluted fashion, and change cannot be accomplished in a short time.
Even the most effective public relations campaigns cannot be expected to alter
attitudes in months. Therefore, governments must consider public relations a long-
term commitment to building and maintaining relationships between countries.
One can easily see that Sino US diplomatic relations play an important role in
influencing media coverage of China and Americans opinions of China. The two
points when Americans held the most favorable opinions of China (Figure 2)
coincided with two milestones in the history of Sino US relations: the two countries
establishing a formal diplomatic relationship from 1 January 1979, and President
George H. W. Bushs formal visit to China in February 1989.
US media coverage of China was also influenced by bilateral relations and real-
world events, especially political crises. The 1989 Tiananmen Square protests and
President Bill Clintons visit to China in 1998 both generated a large amount of
coverage of China in the US media, the former covering China in a negative light and
the latter in a relatively positive one. The most positive coverage of China in the US
media was found in 1979, when the newly-established formal relationship between the
countries resulted in a honeymoon period of sorts. The most negative coverage of
China in the US media was found during the Tiananmen Square protests.
With the collapse of the former Soviet Union and the emergence of the China
threat theory in the 1990s, many American elites began to see China less as an ally and
partner, and more as a potential economic and political challenger. As a result, mass
media have tended to follow and reinforce these views to the American public, further
framing American opinion.
Given the effect of mass media on public opinion, Chinas public relations effort
needs to broaden the number of news topics covered in the US media by lowering the
proportion of coverage afforded to politics, and increasing the coverage of cultural,
entertainment and human interest stories. Based on this studys content analysis data
half the news stories about China in the three newspapers deal with international
politics, internal politics and internal order. In addition to news, China should try to
increase Americans exposure to Chinese popular culture, such as movies and
television programming, which may help shift views of China from political
Chinese Journal of Communication 17
differences toward cultural affinities, thus giving Americans a richer and more
complete picture of modern China.
Aside from mass media, tourism and mutual exchange programs can be an
effective image-building strategy. Previous studies have found that peoples travel
experiences in foreign countries have a positive effect on their opinions of the
countries (Wang, Shoemaker, Han, & Storm, 2008). Place branding expert Anholt
(2007, p. 25) also asserts that tourism promotion can be the loudest voice and the
most effective way to brand a nation.
Most previous studies focus either on the effect of country characteristics and
public relations efforts on media coverage or on the medias effect on public opinion.
This study combines the two approaches, thus giving a more complete picture of how
public opinion of foreign countries can be shaped. The study also provides empirical
evidence for Nyes (2004) theory on soft power, showing that soft power is more
effective at winning the hearts and minds of foreign publics, which has practical
implications for governments and public relations practitioners. For countries with
differences in political, economic and cultural systems, the best way to influence
foreign public opinion is to increase mutual understanding and tolerance of
differences through positive media messages, and to encourage more cultural,
educational and business exchange between the two countries.
No study is perfect. Future studies should construct better indices to fully measure
such broad and complicated concepts as economic development and political
freedom. As travel and tourism advertising play an increasingly important role in
nation branding (Anholt, 2007), future studies should analyze the content of tourism
advertising in addition to news about other countries. In addition, in-depth interviews
and case studies on large public relations campaigns should be conducted to
supplement the findings of this study.
Notes
1. Detailed information about the Pew Global Attitude Survey can be obtained at http://
pewglobal.org/.
2. In 1983, a Soviet Air Force fighter jet shot down Korean Air Lines (KAL) Flight 007,
killing 269 people; in 1988, a US Navy ship shot down Iran Air Flight 655, killing 290
people.
3. Political freedom refers to the political rights and individual liberties the country offers to
its citizens.
4. Data were retrieved from the website of The Office of Chinese Language International
Council: http://www.hanban.edu.cn/cn_hanban/kzxy_list.php?ithd gzky.
5. In 2007, many products made in China were recalled in the US market, including pet food,
toothpaste and childrens toys. Media reports of these recalls led American consumers to
panic and be scared of Chinese products, which also damaged Chinas image in the United
States.
6. Some data were directly collected from the website of Chinas National Bureau of
Statistics: www.stats.gov.cn.
7. Titled Yearbook of Chinas Foreign Economic Relations and Trade before 2004.
8. Since USA Today was founded in 1982, articles from that newspaper were used beginning
on that date.
9. Peking, the former name of Beijing, was used as the search keyword for the late 1970s and
early 1980s news articles.
18 Xiuli Wang and Pamela J. Shoemaker
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