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Final Output-Cebu Plant Immersion
Final Output-Cebu Plant Immersion
URATEX-CEBU
Company Profile
a. Business Information
Cebu Showroom
Plaridel St., BrgyUmapadMandaue City
Tel: (6332) 236-0222 (6332) 420 -3939
Fax: (6332) 236- 2039
c. Company Strategy
i. Purpose
To provide affordable, quality mattresses made of
polyurethane foam
ii. Mission
EVALUATION
Product design
b. Foam Mattress
Foam Mattress
Quality Management
The plant so-called QA Lab is responsible in testing and checking
the density of the produced foam. Through the equipment which tests
and checks the density of the foam, the foamer can perceive that when
the foams density is high the quality of the foam is high and when the
foams density is low, the foam is also of low quality.
Process Strategy
The production of this product involves only a meticulous manner of
mixing all the ingredients until there may be minimal bubbles in it. This means
that the company has different kinds of mixers and specialized cutters as well for
each intended product or usage. The company uses the intermittent production
process, specifically the batch production. The plant located in Mandaue City,
Cebuhas the capacity of ten 18-meter long each day, considering the limited
space of its warehouse.In totality, the plant operates at a capacity of producing
an average of 800 foam and mattresses a day.
Location Strategy
The location of the Uratex plant in Cebu is excellent since it is
located in Mandaue City which is known as Cebus industrial capital. The
plant in Cebu is part of the 21 plants located strategically countrywide
and is still continue to hone its potential for expansion, reaching the other
part of the Philippines especially the Mindanao area.
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Facility layout
The plant operation facility can be categorized as continuous
processing system since the production has the capacity of producing
high volumes of a few standardized products. Also, the plant has a layout
called process oriented or functional layout because its facilities and
equipmentare arranged according to its utilization as the materials or
work in process products passes through in them.
Human resource and job design
The workers are employed as contractual, regular or outsourced
employees. However, the plant workers comprise most of the contractual
employees whereas the few regular employees are assigned in the
research and development laboratory and administrative offices. The
manner of hiring is not that strict provided that each employee who will
be hired will be equipped of the necessary skills and knowledge in the
workplace.
Supply Chain Management
The Uratex plant in Cebu has different suppliers. The materials as
being mentioned by the plant speaker were coming from abroad since
the companys purpose is to provide quality product thus quality of
materials to be used are also assured through purchasing directly from the
companys trusted suppliers.
Inventory Management
There is a separate warehouse wherein the finished products are
being stored. In the said warehouse, FIFO method is being applied, which
means that the first finished products having been stored in the
warehouse should be the first to be distributed to its customers. The
number of finished products to be stored in the warehouse is being
determined through the companys forecast hence to avoid over- and
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Company Profile
a. Business Information
Customer focused
Brand enhancement
c. Company Strategy
iv. Purpose
v. Goal
The goal of the company is to be the best contact center for your
company, not the biggest contact center.
EVALUATION
Service design
ePerformax currently handles customer service interactions via phone,
email and chat for a select group of Fortune 500 companies. Each of the
clients is unique and has selected ePerformax as their outsourcing partner
because of the proven ability and continuous commitment to providing
superior customer service. The processes for program implementation,
recruitment, training development, training facilitation and performance
management, which are tailored to each program through a highly
collaborative effort with the client, are designed in a way to establish a
virtual extension of the client's customer service operation.
Further, ePerformax has primarily focused the operations in the areas of:
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Quality Management
Process Strategy
The company is customer-centered since it is much concerned with
its customer service. The company is known as one of the virtual
companies which have good communications in terms of dealing with its
clients through the use of internet since it advocates fluency in speaking
English through rating each of its employees with Alpha when the
employee is fluent enough, Beta when there is minimal mistakes, Charlie
when the employee is improving, Delta when the employee has a need
for improvement and Eco when the employee really needs much to
improve in speaking English. Along with the said program employees are
aided to achieve the best that they can possibly become.
Location Strategy
There might be lesser observance in terms of the business strategic
location since the main criteria to be considered will be good internet
connection, however, since the company promotes a balance work life,
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Facility layout
It can be observed that the pads are forming circles. Accordingly,
those circles represent infinity where there is no discrimination and they
work as a team for they can get incentives and can be able to achieve a
great performance when they work as one. Also, each of its agents is
given two computers in set in order for them to be able to have better
access in dealing with their respective clients.
Inventory Management
Since the business is a service entity, there will be no inventory to
manage but instead the equipment and facilities the company owns
might serve as its inventory and those require proper maintenance for the
convenience of its daily transactions.
Scheduling
The time of the shifting among employees depend on the demand
of the each program. The management chose the time of the day-offs or
rest days of their workers along with some considerations, however, the
company relatively offer once a week day-off to each its employee.
Company Profile
Business Information
University of The Philippines, Cebu City, Philippines
Tel: (032) 233 8202
Fab Lab UP Cebu, Cebu's first Fab Lab and the second in the
Visayas, is a partnered venture between the Department of Trade and
Industry Cebu and University of the Philippines Cebu's Product Design
program. Created alongside a Negosyo Centre (gov't-funded business
incubator) and its co-working space, the Fab Lab aims to equip makers,
design students, professionals, MSMEs, and the public with democratic
access to advanced prototyping, printing, and related equipment, as well
as training/workshop facilities.
b) Company Strategy
Purpose
INNOVATE
EDUCATE
COLLABORATE
We believe that two heads are better than one, that four hands are better than
two. We believe in community, where encouragement and timely input from
another person can lead to your breakthrough.
EVALUATION
Quality Management
Fablab UP Cebu, Cebu's first Fablab and the second in the Visayas,
is a partnered venture between the Department of Trade and Industry
Cebu and University of the Philippines Cebu's Product Design program as
a result quality of its products are rest assured.
Process Strategy
Facility Layout
Location Strategy
with the necessary knowledge regarding the operations of the machines, thus,
the desired performances will be met.
Inventory Management
The Fab Lab does not maintain their inventory unless there are
orders coming from their customers. Accordingly, the raw materials will be
provided by the customer.
Scheduling
Since the customers are the ones who will provide the raw
materials, there will be no certain sequence regarding its supply
management. However Fablab UP Cebu allows customization desired by
its customers rest assured the Fablab will give all the best to meet the
customers desire.
Company Profile
a. Business Information
Cebu Plant
Gardenia Lapu-lapu Centre, M.L. Quezon National Highway, Lapu-lapu
City
Email: customerservice@gardenia.com.ph
The term Gardenia is the founders favorite flower. Its roots go back
to Singapore where, in 1978, it began as a humble in store bakery. Increasing
demand led to the opening of Gardenias first commercial bakery at Pandan
Loop in March 1983. For many years, Gardenia has been the market leader in
Singapore and has expanded its operations in Asia to such countries as Malaysia
and Thailand, with the latest in the Gardenia chain of bakeries to open being
here in the Philippines in 1997, particularly in Binan, Laguna. In 2011, Gardenia
has established its second plant in Lapu-Lapu City with a daily capacity of
50,000 loaves serving the needs of the entire province of Cebu and the Northern
Mindanao area.
c. Company Strategy
i. Purpose
ii. Mission
iii. Vision
Customer-driven
Innovation
Teamwork and Professionalism
Integrity
Excellence
Stewardship ( Malasakit )
EVALUTION
Product
protein wheat flour and enriched with essential vitamins and minerals like
vitamin A, B1, B2, B3, calcium and Iron to make it a nutritious and delicious
product. Gardenia breads are also enriched with foliate that is good for
pregnant women.
Process Strategy
Facility Layout
Quality Management
From the consumers perspective, they want bread that is always fresh.
Gardenia guarantees good tasting high quality bread that is baked daily.
Gardenia delivers freshly baked breads on the same day it was made and
replaces unsold breads with newly baked ones during every day of delivery.
The quality of Gardenia bread is build and measured during the step-by-
step production process. In every production area or line, there is a quality
control assigned to check the production process from time-to-time if it is in
accordance with the standards set.
Location
Since the first plant located in Binan, Laguna can only cater nearby
places in Luzon and some parts in Visayas, it would take longer time to transport
goods. Considering bread as perishable goods which needs to be delivered on
the same day it was made, Gardenia Bakeries Philippines Incorporated has
located its second plant in Lapu-Lapu City to serve the needs of Cebu, Bohol
and as well as the Northern part of Mindanao. The location is almost near to the
market, so the transportation cost is lower and the possibility of depletion or
perishability of bread before it reaches the retail outlets to customers is lesser.
Inventory Management
package. Those breads in the retail outlets are displayed for only two days, and
then it will be pulled out by the supplier which is the Gardenia Bakeries
Philippines, Inc. to process it into fish meat.
The suppliers of Gardenia for raw materials are imported from other
countries and others are from Philippines. These goods are processed in a day,
and then directly from the production floor, the breads in the trays are loaded
onto trucks for delivery to retail outlets in Visayas and Mindanao down to
consumers.
Scheduling
Maintenance
Company Profile
a. Business Information
Tel.no. 63-32-412-7772
inquiry@ipi-phil.com
www.ipi-phil.com
c. Company Strategy
Purpose
The Integral part of the company is the IPI Foundation, which is committed to
community service and focused on healthcare, environment, aid and
livelihood.
Mission
To assure customer satisfaction by providing quality products at
affordable prices.
To continuously strengthen relationships with dealers, distributors, retailers,
suppliers and government agencies.
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To recruit the best talents and develop them into responsible employees.
Vision
EVALUTION
Product Design
Process Strategy
Facility Layout
IPI has a product-oriented facility layout. They have high production volumes
in every variety of their products. Machinery is placed according to what they
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do and materials go to them. The processing rates are faster because the
facilities are organized according to the sequence of operations.
Quality Management
IPI also have quality control in terms of their wastes and production. During
the production process, when there are defects, IPI dont throw away such
defects but they rework it through refining and melting again, thus there are no
wastes in IPI. As to their water wastes, they have water treatment for that matter.
In the production there are male and female workers. The workers in the
production are contractual while in the office the workers are regular. To be
qualified in the production, it must be high school graduate and willing to be
trained. Employees of IPI are given comprehensive benefit packages to improve
their way of living. The company conducts trainings and seminars to improve the
employees performance to ensure customers satisfaction.
Location
The company has established its main plant in Mandaue City, Cebu
because it allows easier distribution and availability of its products for their loyal
customers.
Inventory Management
IPI orders its raw materials from Malaysia, the company uses First-in, First-
out in managing their inventory. Those products that are manufactured first will
also be the one distributed first to sales offices and retail outlets.
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IPIs supplier of raw materials such as the soap base is from Malaysia. The
company has its own cargo which they distribute it to their branches. Aside from
catering to the domestic market, they distribute their products globally through
its numerous partners all over the world.
Scheduling
Maintenance
The production maintenance is at the end of the year. Thus, the company
checks their equipment annually.
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a. Business Information
Factory Address:
Highway, Maguikay, Mandaue City
Metro Cebu, Philippines
Email: sales@profoodcorp.com
From the small company that once catered only to the local
market, Profood International Inc. has grown to become the
leading producer of various dried fruits, fruit preserves, purees,
concentrates and juices. Its products are available all over the
Philippines and exported to many countries in Asia, Europe,
Canada, and the United States.
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c. Company Strategy
i. Purpose
ii. Mission
iii. Vision
EVALUTION
Product Design
mango is simple. From raw materials, they process it following to the sequence
and do not need bother parts to form final product. For customers who are fond
of eating dried mangoes, these products are high in vitamin C and mangoes
are full packed with minerals and anti-oxidants. It is a mineral packed chemical
free food that has amazing benefits for the health.
Process Strategy
Facility Layout
Quality Management
production personnel do not rest content. They still keep a close watch at every
stage in the line process to guarantee strict compliance to quality standards.
Also, the corporation is HALAL and NSF certified company and has consistently
been one of the top 10 exporters of Cebu in the last ten years. Additionally, the
following are awards received by the Profood International Inc.:
Workers in Profood are regular and they also have contractual. If peak
season they outsource workers through the agency. After the contract of the
workers they can transfer to the other production area as long as they know the
work. Since peeling and slicing is manual, workers need to have skills such as
speed and agility to be more productive. To be qualified workers, it must be a
high school graduate and willing to be trained. They focused on job
specialization because every worker has their own job assigned.
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Location
Inventory Management
Profoods raw materials are from the Philippines. They buy straight from the
mango grower. They checked the quality of the fresh fruits unripe. Using
advanced used of technology production process produces quality products. It
takes 7 days for the whole process.
Scheduling
Maintenance
Company Profile
Established in 1946 as W. SyCip & Co., the Firm changed its name
twice: first in 1947, to SyCipVelayo Jose & Co., and again in1953, to SyCip
Gorres Velayo & Co. (SGV & Co.).SGV & Co. is the Philippines largest
multidisciplinary professional services firm with eight offices across the
country. SGV & Co. became a member practice of Ernst & Young Global
Limited on June 2002.Ernst & Young (EY) is a global leader in assurance,
tax, transaction and advisory services. They develop outstanding leaders
who team to deliver their promises to all of their stakeholders. In so doing,
they play a critical role in building a better working world for the people,
for their clients and for the communities.
Company Strategy
Purpose
Mission
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EVALUTION
Service Design
SGV & Co. offers a variety of services for its different clients like external
audit, compilation and review services, accounting consultations,
international accounting standards conversions and advisory, regulatory
compliance, extended audit services, accounting advisory and consultation
services on deal structuring, due diligence work, and fraud and investigative
dispute services.
Process Strategy
Facility Layout
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SGV & Co. Philippines uses high technology equipment and a well-
ventilated production area. They expand their training rooms to
accommodate large assemblies. Theyre using 3D walls that give the facility a
distinct look. They also have work bars and unassigned workstations are also
part of the layout to allow flexibility among the employees.
Quality Management
SGV & Co. uphold the highest standards of quality. In fact, SGV & Co.
remains the only ISO 9001-certified professional services firm in the Philippines a
distinction we have maintained since 1996. The Philippine member firm of EY
Global, making it part of a network of 210,000 professionals operating in 728
offices located in 150 countries. Their track record has remained unmatched in
the region. They have accumulated invaluable resources in their 68 years of
operations - highly qualified and competent staff, state-of-the-art facilities and
an enviable international network.
Location
The firm was founded in 1946 and is based in Makati City, Philippines with
additional offices in Bacolod City, Baguio City, Cagayan de Oro City, Cavite
City, Cebu City, Davao City, and General Santos City, Philippines.
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Inventory Management
Since SGV & Co. are providing services to business, hey have program
that includes provision of financial aid to underprivileged but deserving students.
It aims to put more academically excellent but poor students to school. They
also have foundation that gives a professional chair to faculty members who
have excelled in their fields. The nominees are considered on the basis of
recommendation of the school and they are required to write a study that gives
a meaningful contribution to the society and the country.
Scheduling
SGV & Co. have direct clients from different companies. They
provide services from Monday - Friday, 8 hours a day and with overtime if
necessary.
Maintenance
SGV & Co. follow-u with regular preventive maintenance activities and
attend minor machine breakdowns. They want to ensure that all equipment,
materials and supplies are readily and continuously available to carry
production process to meet targets.
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As business students, exposure to the real business world gave us the idea
of what we would encounter in the future. It is a stepping stone for us who will
be engaging in those kinds of workplace.