ANTIGONA BRAHA

40 Teesdale Place-1601, Toronto , Ontario M1L 1L3

(647) 705 9608 antigona.braha7@gmail.com
OBJECTIVE:

HIGHLIGHTS OF QUALIFICATIONS
Service Excellence certification
Canadian Workplace Essentials certification
Fluent in German and Albanian
Detail-oriented and proactive multitasker
Proficient in Microsoft Office Suite and data entry
Able to work independently and as part of a team
Adaptable in a fast-paced environment and under tight timelines
Strong logic and reasoning capabilities to problem-solve and troubleshoot when the need arises

PROFESSIONAL EXPERIENCE

Administrative
Conducted outreach telephone calls, visits and presentations and translated documents German to
Albanian
Accurately updated inventory using virtual logbooks and websites (Mercedes Benz program and other
applications/systems)
Training and Supervision
Trained six potential employees the Mercedes Benz program, Microsoft Office Suite and data entry
within a year to ensure successful career progression
Lead a team of three in order to improve the productivity of the dealership
Sales Representative
Handled financial transactions to ensure profitability of Company
Established, developed, and maintained business relationships with more than 25 colleagues and over 15
current and prospective clients

EMPLOYMENT HISTORY

Administrative Assistant/Bookkeeper/Manger, Mercedes Benz, Prishtina Kosovo

2006-2012
EDUCATION AND CERTIFICATIONS

Service Excellence
Ontario Tourism Education Corporation, Toronto ON 2016
Canadian Workplace Essentials
ACCES Employment, Toronto ON 2016

Microsoft Office Suite Upgrading

ACCES Employment, Toronto ON 2016

Pre-Employment Training
ACCES Employment, Toronto ON 2016

Business Administration College Diploma

Sozialpflegerisches Berufsbildungszentrum, Germany 2006