STEPHANIE BRANDIS

9813 NW VIEW COVE DRIVE

KANSAS CITY, MO 64152
(816) 516-9833

Objective Obtain a position in a professional setting to further develop business

related skills.

Employment CLERK MARCH 2009 TO APRIL 2009

Internal Revenue Service Kansas City, Missouri

Ordered tax forms from previous years per customer’s request.

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CUSTOMER RELATIONS COORDINATOR JUNE 2007 TO NOVEMBER 2008

Northtowne Auto Group Gladstone, Missouri

 Answered extremely busy multiple phone lines.

 Assisted customers to close out their pending invoices.
 Organized and arranged client’s vehicle records and files.
 Stocked in new vehicles and put together the information packets.
 Counted down the cash drawer and assembled the deposit daily.
 Arranged the new sales deal jackets.
 Gathered and distributed time cards.
 Ran errands to gather office supplies as needed.
 Scheduled service appointments with Reynolds and Reynolds program.
 Mailed vehicle recall information to current and potential customers.
 Composed and filed extended warranty claims.
 Compiled warranty and internal customer call back reports.
 Created new internally used documents as needed.

ADMINISTRATIVE ASSISTANT OCTOBER 2005 TO OCTOBER 2006

Waddell & Reed Financial Services, Inc. Gladstone, Missouri

 Answered multiple phone lines.

 Monitored and updated client files and records.
 Lead daily team meetings.
 Organized and kept up-to-date office forms and literature.
 Scheduled and confirmed appointments for multiple people.
 Recorded daily monitory transactions.
 Moderate filing on a daily basis.

MONITOR SEPTEMBER 2004 TO MAY 2005

Laidlaw Transit, Inc. Parkville, Missouri
  Watched over and assisted challenged children on a school bus.
ADMINISTRATIVE ASSISTANT DECEMBER 2001 TO APRIL 2005
Covenant Montessori School Gladstone, Missouri

 Prepared and distributed payroll.

 Oriented new employees.
 Ordered and processed new supplies and materials.
 Managed accounts payable and receivable.
 Maintained confidential files and personal records.
 Created official business documents.
 Assisted in coordination and hosting of special events.

CUSTOMER SERVICE REPRESENTATIVE AUGUST 2003 TO DECEMBER 2003

Accent Marketing, Inc. Kansas City, Missouri

 Answered multiple incoming calls.

 Researched and corrected client’s accounts.
 Reply to customer questions and concerns.
 Reviewed invoices and adjusted account balances.

OFFICE ADMINISTRATOR/ DENTAL ASSISTANT JUNE 2000 TO DECEMBER 2001

Gentle Family Dentistry Kansas City, Missouri

 Prepared and distributed payroll.

 Maintained appointment book and doctor’s schedule.
 Managed accounts payable and receivable.
 Processed all insurance claims.
 Answered phones.
 Managed patient accounts and patient files.
 Preformed moderate filing.
 Assisted the doctor with minor dental procedures.
 Created denture molds and temporary crowns.

Education
ASSOCIATES DEGREE IN GENERAL BUSINESS AUGUST, 2000 TO MAY, 2006
Metropolitan Community College Kansas City, Missouri

CERTIFIED AS A NOTARY PUBLIC IN THE STATE OF MISSOURI. Certification # 06886490

Skills  Skilled in Word Perfect, MS Office, Word, Excel, Access, Power Point, Internet,
and Quick Books.
 Able to type 50 words per minute.
 Excellent communication and customer service skills.
 Experienced in team building.