Hana'a Makahle

Email: h.makahle@live.com Mob.: +962 7 853 753 40 Nationality: Jordanian

Professional Experience
Sep 2016 Project Coordinator
Now Mercy Corps UmUthaina-Amman
MC is an INGO that aims to Alleviate suffering, poverty and oppression by helping people build
secure, productive and just communities. https://www.mercycorps.org/
Job Role:
- Lead the technical oversight of implementation and training delivery to The Child Protection
project for all Structured Psychosocial Activities aspects of the project including Life Skills, 123
Move, Learning Support Services LSS, Comfort for Kids C4K, Drop-in Activities, and Parenting
Sessions; working with Community Committees, wider community, parents, youth, etc
- Working in collaboration with the Project Support, Field Coordinators, and M&E in Azraq and
Zaatari Camps
- Assess the knowledge gaps and training needs and develop a training plan for project team
and volunteers to ensure quality project implementation of all components
- Develop and deliver tailored training and coaching based on the training needs and
performance monitoring of project team
- Develop a detailed annual work plan for all the Structured Activities of the project
- Writing monthly donor report, reports on technical training, and other reports when needed
- Lead integration of Structured Activities into CFS and AFSs in the camps
- Lead the development of community mobilization and referral plans to strengthen the link
between the MAKANI Structured Activities and the community
- Emphasize opportunities for girls and boys to equally benefit from Structured Activities in
culturally appropriate ways
- Lead the learning and best practice sharing among the project team
- Provide support for organizing visits, meetings, events, training and workshops
- Produce training reports and support overall project M&E efforts
- Monitor and support Facilitators to improve overall impact of work
- Development new and upgrading current manuals according to the project needs
- Representing the organization in different meetings and working groups with donor and partner
organizations

Jul 2015 Programmes Coordinator

Aug 2016 Capoeira4Refugees C4R Weibdeh-Amman
Capoeira4Refugees a British registered charity works with refugee communities using the
Brazilian art form of Capoeira. http://capoeira4refugees.org/
Job Role:
Lead on implementing programmes in a culturally complex environment. Supporting with hiring
and administering key staff, managing Jordan team, and remotely managing the team in Syria.
Coordinating with local partner organisations to deliver programme goals. Contribute in
management of the projects budget and to the strategic development of the Jordan office.
- Programme implementation
Managing the day-to-day implementation of the Programmes in close partnership with donor
partners to ensure achieving all objectives, raising any potential areas of concern with the
Programme Director, and writing reports according to the needs of the donor partners.
- Line management
Managing a team of almost 20 Capoeira Trainers and Assistant Trainers in Jordan and Syria by
evaluating performance, ensuring safe conduct, and highlighting potential issues to the
Programme Director. In addition to volunteers management.
- Monitoring and evaluation
Ensuring the programme team carry out all the necessary data collection, ensuring its quality
and helping to produce the relevant programme reports. Contributing to the strategic
development of monitoring and evaluation process.
 - Office and financial management
Managing all aspects of office administration, bills, office items and inventories of all C4R
supplies. Supervising Project finances, making sure that all expenditure is reconciled with the
budget, highlight any areas of concerns and ensure bookkeeping is accurate and up to date.
- Training and Capacity Building
Managing and Facilitation the Asfari funded Capacity Building training for the Team in Syria,
making sure the team have all the needed skills to work with children in the conflict zone such
as: Administrative skills, M&E concepts and tools, Gender Based Violence GBV, Child
Protection, Psychological Firs Aid PFA, and many other life skills.

Jan 2013 Project Coordinator

Jun 2015 E-TVET Reform Project 8th Circle-Amman
The Technical Assistance in Support to Employment and TVET Reform is a 30 months EU
funded project and implemented by a consortium consisting of Ecorys (Netherlands), SQA (UK),
Dajani Consulting (Jordan), and GOPA Consultants (Germany) as the lead firm.
http://etvetreform.gov.jo/
Job Role:
- Organising, facilitation, and reporting on conferences and workshops, and share the
information sets with involved stakeholders and participants of other project activities.
- Maintain a critical view of the projects progress and logistics; share it with the Team Leader on
a regular basis.
- Translation of different types of documents, and consecutive translation during workshops.
- Supporting with project deliverables to meet the related objectives to the Inception Report.
- Facilitate assignments of international and local short-term experts.
- Carry out any other tasks defined in consultation with the Team Leader and key experts.
- Administration of the project website, and coordination with EUD concerned Department.
- Communicating with various parties involved in the project.
- Setting up and maintaining the administration of the project, and office infrastructure .

Dec 2011 Human Resources & E-commerce Officer

Nov 2012 Al-Tadarruj / Noor Art Inc. Khalda-Amman
http://www.noorart.com/
Job Role:
- Managing HR related processes: advertisements, CV screening and short-listing, interviews,
contracting, and termination. Update current manuals to address business needs.
- Developed a new HR Department and related forms and documents.
- Organising, facilitation and representation of the company in meetings and special events.
- Manage adding new items on the website and supervise the process among other
departments.
- Enhancing old/current items within the company's ERP system and website.
- Managing Customer Relations and Vendor Relations.
- Manage and marketing Jordan and MENA Region targeted items.
- Managing sales orders, following up back orders.
- In-charge of tendering and quotations' offers from other companies

Feb 2009 Human Resources & Administrative Officer

Oct 2010 Independent Food Concepts Co. (Chili's Restaurant) TlaAlali- Amman
Job Role:
- Managing HR related processes: advertisements, CV screening and short-listing, interviews,
contracting, and termination. Update current manuals to address business needs.
- Maintaining the HR database (employees records, leaves, social security, and health
insurance)
- H.R. related Memos and Reports, according to the companys internal policies.
- Preparation of different documentations, reports, and slide show presentations.
- Maintaining companys filing system and records
- Annual Administrative Reports
- Organising and facilitation meetings and special events.
Jul 2003 Office Manager
Feb 2008 General Federation of Jordanian Women Jabal Amman-Amman

Job Role:
- Involved in the Organisations activities related to empowering women in the local
communities.
- Support in organising awareness campaigns and calls for womens representation in The
Parliament which was approved in 2003 and promoted 6 seats for womens representation
(Quota).
- Supported in conducting Awareness Workshops and Campaigns in sensitive womens-related
topics such as GBV, Honour Crimes, and Early Marriage.
- Managing the Micro-Credit Project funded by the Japanese Embassy to support women in
rural areas to establish a home based projects that can support them financially.
- Preparation and design of different documentations such as: the organisations annual report,
annual magazine, and slide show presentations when needed.
- Writing feasibility studies and concept notes for donors
- Managing a team of 5 staff members, maintaining HR related database.
- Translation of various types of documents.
- Organising, facilitating, and reporting on meetings and special events.

Education
Oct 2006 University of Petra Amman
Jun 2011
Bachelor's Degree, Management Information Systems Rating: Very Good
Aug 2002 Young Women Christian Association Amman
One Year Diploma in Office Management
Jul 2001 Princess Servath High School Amman
High school/Tawjihi

Training Courses
2005 ICDL for leaders 16 hrs. International Dialogue for HRD
M&E, Program/Project Cycle & Results Based EU funded ETVET Project
2014 24 hrs.
Management and Financial Analysis
2016 Working with LGBTI persons in Forced Displacement 8 hrs. UNHCR
2016 Learning Through Play 16 hrs. LEGO Foundation
Youth Empowerment and Engagement Master Training UNICEF
2017 on Life Skills, Networking & Mentorship, and Leadership 40 hrs.
& Citizenship
Standard Operating Procedures SOPs for the Prevention UNHCR
2017 40 hrs.
of and Response to GBV and Child Protection

Languages
Arabic: Native English: Fluent French: Beginner

References
Available upon request