Telium Core Application

Telium Core Application

Keys:

[Cancel] = Red X key

[Clear] = Yellow < key
[Enter] = Green O key
Main Menu = Press [Enter] from the Idle Screen
Admin Menu = Press [.,#*] from the Idle Screen

Hotkeys take you from the Idle Screen directly to pre-defined transactions or tasks.
Hotkeys are not available on wireless devices.

Transactions:
CREDIT SALE DEBIT SALE PRE-AUTH SEARCH MENU
Press [1] OR Press [1] OR Press [2] OR Press Hotkey [3] OR [5]
[Enter] + Press [1] [Enter] + Press [1] [Enter] + Press [2]PRI 1 = All
Enter Sale Amount $0.00 Enter Sale Amount $0.00 NT
Press [Enter] Press [Enter] 2 = Reference #
Swipe/Insert Card Swipe/Insert Card 3 = Clerk #
CREDIT RETURN DEBIT RETURN REPRINT 4 = Invoice #
Press [4] OR Press [4] OR Press [8] OR 5 = Account #
[Enter] + Press [4] [Enter] + Press [4] [Enter] + Press [8] 6 = Customer PO #
Enter Sale Amount $0.00 Enter Sale Amount $0.00 1=Last Receipt 7 = Approval Code
Press [Enter] Press [Enter] 2= Search
Swipe/Insert Card Swipe/Insert Card HOTKEYS
CREDIT VOID DEBIT VOID Hotkey Feature
[Enter] + Press [5] F4 Language
ETURN
0 Unassigned
MAIN MENU
1 Sale
2 Pre-Auth
CREDIT FORCE
3 Search Menu
Press [6] OR [Enter] + Press [6] 4 Return
Enter Sale Amount $0.00 5 Search Menu
Press [Enter] 6 Credit Force
Swipe/Insert Card 7 Settlement
8 Reprint
9 Unassigned

End-of-Day Balancing:
DETAIL REPORT SUMMARY REPORT CLERK REPORT SETTLEMENT REPORT
Press [.,#*] from Idle Screen Press [.,#*] from Idle Screen Press [.,#*] from Idle Screen From the Main Menu
Press [0] then Press [1] Press [0] then Press [2] Press [0] then Press [3] Press [7] OR
1 = Print 1 = Print [Enter] + Press [7]
2= Display 2= Display Select Y or N
(To close batch)
 Telium Core Application
Changing the Paper Roll
When colored stripes appear on a receipt, it is time to change the paper roll.
Only use paper approved by the manufacturer (roll diameter max 40 mm/ 1.57, roll width 58mm/ 2 , roll length 17m/55). Using
Unapproved paper can damage the terminals printer.
To change the paper roll, follow the steps below:
1. Pull the flap at the top of the iCT220 up.

2. Pull the flap backwards to open the paper compartment.

3. Place the paper roll into the paper compartment. Make sure the end of the paper is inserted as shown below. Pull a little bit of
paper out towards the top of the terminal.

4. Close the paper compartment by pulling the flap up towards the terminal and so a little bit of the paper is coming out.

Error and Display Messages

Error Cause and Solution

The user is likely: using an invalid card, entering the card number incorrectly, using a Debit/ATM card for a credit
CARD NOT ALLOWED card transaction (using a card that is not valid for the transaction type), or using a credit card that is outside the
supported BIN ranges. Check the card number against the Card Configuration Table.
The card information was not able to be read or there was a bad card swipe. Swipe the card again or use a different
CARD READ ERROR
card. If credit card, manually enter card.
The terminal did not detect a dial tone when attempted to dial out. Check the phone line to make sure it is securely
CHECK LINE AND
plugged in a press [Enter]. If it sill fails, attach a phone to the line to hear if there is a dial tone, if not call the phone company.
PRESS ENTER
Make sure an analog phone is being used.
The application is configured to use an external SPED but is has not been detected. The terminal is not receiving a signal from
CHECK SPED the SPED. Check the SPED cable connection. Validate that the SPED is receiving power. Verify that the SPED is correctly
connected to the terminal.
MERCHANT SETUP Unable to complete transaction because merchant setup information is missing. Ex. Merchant Name, TID, or host
INCOMPLETE connection information. Complete merchant setup making sure all required parameter fields are set up.
PASSWORD More than 4 attempts were made to enter an Admin password with an incorrect password. The user will be locked out of
LOCKED OUT attempting to access the Admin Menu for the length of time set by <PWLock> parameter. Another Admin user can reset the
PRESS ENTER username and password of the locked out user.
PLEASE REBOOT Displays if application requires a reboot to recognize the newly attached peripheral. Reboot the terminal.
SETTLEMENT An attempt to settle/close the batch was unsuccessful. Review any error messages from terminal, host, and printed on
UNSUCCESSFUL receipt.
On Ethernet transaction SSL certification name is not set up on downloads or something in the terminal is set up
SYSTEM PROBLEM
Incorrectly. Reboot terminal, and SSL certificate name to parameter <SSLCertif> in download system and perform a partial
CALL HELPDESK
download. On downloads check that files are set up correctly for downloads.
TRANSACTION If connection to host failed, line was busy or no host response was received, this message will display. Confirm
FAILED Phone line or Ethernet is available and try transaction again.
 Telium Core Application
Menus (English/French):
Main Menu (Retail)

MAIN MENU MENU PRINCIPAL

1 Sale 1 Vente
2 Pre-Auth 2 Prautor
3 Pre-Auth Comp 3 Conclusion Praut
4- Return 4 Forcer
5- Void 5- Annulation
6- Force Sale 6- Forcer
7- Settlement 7- Rglement
8 Reprint 8- Rimpression

Admin Menu
Press [.,#*]from the Idle Screen: Selecting 0 Reports Menu from the Admin menu:

ADMIN MENU MENU ADMIN REPORTS MENU MENU RAPPORTS

0 Reports Menu 0 Menu Rapports 1 Detail 1 Dtail
1 Clerk Menu 1 Menu Commis 2 Summary 2 Rsum
2 Batch Menu 2 Menu Lot 3 Clerk 3 Commis
3 Setup Menu 3 Menu Config 4- Open Pre-Auth 4 Prautor Ouvertes
4 Maintenance 4 Maintenance 5- EMV Report 5 Rapport EMV
5 Diagnostics 5 Diagnostic 6- Recent Error 6 Erreur Rcente
6 Security 6 Scurit
7 Terminal Info 7- Info Terminal
8- Host Management 8- Gestion Hte
9- Misc. Options 9- Options Diverses

Clerk Menu Batch Menu

Selecting 1 - Clerk Menu from the Admin menu: Selecting 2 - Batch Menu from the Admin menu:
CLERK MENU MENU COMMIS BATCH MENU MENU LOT
1 Add ID 1 Ajouter ID 1 Batch Totals 1 Totaux Lot
2 Delete ID 2 Supprimer ID 2 View History 2- Afficher Historique
3 Print ID List 3 Imprimer Liste ID 3 Delete Batch 3- Suppr.En Ligne
4 AutoAddClk 4 Ajout Auto Commis 4- Host Batch Inquiry 4- Supprimer Lot
5 ClkPrompt 5 Invite Commis 5- Interrog Lot Hte
6- ClkWording 6 NomCommis
7 Display Params 7 Afficher Param
 Telium Core Application
Setup Menu

Setup Main Menu Setup MID/TID using Merchant Menu

Selecting 3 - Setup Menu from the Admin Menu: Selecting 1- Merchant from the Setup Menu

SETUP MENU MENU CONFIG MERCHANT MENU MENU MARCHAND

1 Merchant 1 Marchand 1 Add Merchant 1 Ajouter Marchand
2 Communications 2- Communications 2 Edit Merchant 2- Modifier Marchand
3 Receipts 3- Reus 3 Delete Merchant 3- Supprimer Marchand
4 Trans Options 4- Options Opr 4-Display List 4 Afficher Liste
5 Term Settings 5- Paramtres Term 5-Update Graphics 5- Actualiser Images
6 Demo 6- Dmo
7- Display Params 7- Afficher Param

The Communication menus and sub-menus are used to set up terminal communication parameters.
Selecting 2 - Setup Menu (Displays for ICT220/ICT250) Selecting 2 - Setup Menu (Displays for IWL220G - GPRS)

COMMUNICATIONS COMMUNICATIONS COMMUNICATIONS COMMUNICATIONS

1 Comspriority 1- PrioritComm 1 Comspriority 1- PrioritComm
2- Dial 2- Composition 2- Dial 2- Composition
3 Ethernet 3 Ethernet 3 Ethernet 3 Ethernet
4- RS232 4- RS232 4- GPRS 4- GPRS
5- USB 5- USB 5- RS232 5- RS232
6 Display Params 6 Afficher Param 6- USB 6- USB
7 Display Params 7 Afficher Param