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Understanding ISO 9001:2015

7.1.3 Infrastructure
The next sub-clause 7.1.3 under resources requires the organization to plan,
provide and manage its infrastructure effectively and efficiently. It should
periodically assess the suitability of the infrastructure to meet organizational
objectives.
Top management should evaluate the following factors in determining its
infrastructure resource needs.
Inventory by type & class, criticality, location, availability and use of existing
infrastructure,
Current state or condition (dependability) of existing infrastructure and
economic useful life,
Capability & capacity (see definitions in clause 7.1.1 above) of existing
infrastructure,
Frequency & timing of use uptime, unscheduled downtime & idle time.
Costs & risks of using & maintaining existing infrastructure,
The organizations strategic plans for growth,
Current & future demand for product & services,
Ability of existing infrastructure to handle future growth effectively,
Alignment, sequencing & integration of asset types & classes to generate
operational efficiencies & effectiveness,
Effectiveness & efficiency of current infrastructure compared to competitors,
Cost & productivity evaluation of new infrastructure less trade-in/disposal
versus maintaining the status quo.
As you can see, resource (asset) management is a huge topic and there are many
tools (Resource Criticality Analysis, Reliability Centered Maintenance, etc),
expertise and guidance (e.g. ISO 55000) on managing and optimizing the value
of an organizations infrastructure.
Larger organizations may get external expertise to help evaluate these factors
and make appropriate decisions on taking the best course of action in
determining its resource needs for present and future growth to achieve its
business & QMS objectives.
Smaller organizations may use internal expertise comprising a cross-functional
team for conducting this evaluation using tools such as Failure mode & Effects
(FEMA) analysis for each of its major and/or critical infrastructure resources.
In determining your infrastructure planning you might consider strategic
factors such as: future needs; current availability and capacity; cushion for
growth; contingency planning; linkage to current and future product programs.
This planning may be done through business and QMS planning (clause 4). The
actual deployment of such resources may be determined by each process owner.

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