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Contoh Laporan Latihan Industri PDF
Contoh Laporan Latihan Industri PDF
COMPANY/ORGANISATION NAME
Practical report submitted in partial fulfilment of the requirement for the Diploma of
Accountancy
For
Undisclosed
By
STUDENT NAME
MATRIX NUMBER
JUNE 2014
1
COMPANY NAME
ADDRESS 1
ADDRESS 3
ADDRESS 4
STUDENT NAME
MATRIX NUMBER
COMMERCE DEPARTMENT
23 JUNE 07 NOVEMBER 2014
2
CERTIFICATION AND ACKNOWLEDGEMENT
STUDENT
I admit this report is the result of my own work except for excerpts and summaries of each
of which I have explained the source.
Signature : ....................................................
Students Name : STUDENT NAME
Reg. Number : 01DAT10F0001
Date : 30 DISEMBER 2011
MANAGER/SUPERVISOR OF ORGANIZATION
I confirm that I have read this report and in my opinion this report is sufficient in terms of
scope and quality for the fulfillment of the requirements for the Diploma Polytechnic Ministry
of Education Malaysia.
Signature : .........................................
Name & Position (Stamp) :
Date : ...........................................
LECTURER
I confirm that I have read this report and in my opinion this report is sufficient in terms of
scope and quality for the fulfillment of the requirements for the Diploma Polytechnic Ministry
of Education Malaysia.
Signature : .........................................
Name & Position (Stamp) :
Date : ...........................................
3
TABLE OF CONTENTS
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LIST OF FIGURES
Figures Description
Figure 2.1 Kota Kinabalu boundary
Figure 2.2 View of Kota Kinabalu
Figure 2.3 Kota Kinabalu Official Seal
Figure 2.4 Kota Kinabalu Official Flag
Figure 2.5 Great Egret
Figure 2.6 Borneo Orchid
Figure 2.7 Casuarina
Figure 2.8 DBKK organizational chart
Figure 2.9 DBKK work scope
Figure 3.1 Landscape organizational chart
Figure 4.1 Practical students time table
Figure 4.2 UiTM log book cover
Figure 4.3 UiTM log book contents
Figure 4.4 DBKK log book cover
Figure 4.5 DBKK log book contents
Figure 4.6 Stage design
Figure 4.7 Nursery truck
Figure 4.8 Stage design
Figure 4.9 Nursery organizational chart
Figure 4.10 Morning assembly
Figure 4.11 Assembly hall
Figure 4.12 Potted plants
Figure 4.13 Skymaster
Figure 4.14 Operating skymaster
Figure 4.15 Chainsaw
Figure 4.16 Long-trimmer
Figure 4.17 Trainee cutting tree
Figure 4.18 Work schedule and report
Figure 4.19 Trainee time table
Figure 4.20 Fallen tree
Figure 4.21 Road side site inspection
Figure 4.22 Site inspection at Taman Bintang
Figure 4.23 Site inspection at Gaya Street
Figure 4.24 Site inspection at Petagas Memorial
Figure 4.25 Site inspection at Tanjung Aru rugby field
Figure 4.26 Site inspection at Colonnade Condominium
Figure 4.27 Site inspection at Lintas Plaza
Figure 4.28 Service plan made by practical students
Figure 4.29 Tree Hazard Evaluation Form
Figure 4.30 Clinometer
Figure 4.31 Through the lens of a clinometer
Figure 4.32 Site inspection
Figure 4.33 Photocopied plan
Figure 4.34 Complaints files
Figure 4.35 Site inspection at Dataran Bandaraya
Figure 4.36 Site inspection at Sembulan Plaza
Figure 4.37 Square planter box design
Figure 4.38 Round planting pit design
Figure 4.39 Preliminary design sketches
Figure 4.40 Drawing and colouring techniques
Table 2.1 DBKK governing zones
Table 2.2 Rationale for Kota Kinabalu Seal and Flag
Table 4.1 New time table
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CHAPTER 1
1.1 Introduction
Practical training or Industrial training is a mandatory course for all degree students of
Park and Amenity Management. It is a requirement to fulfil the course in order to
complete the degree as well as graduate from the university. The training refers to work
experience that is relevant to professional development prior to graduation. For Park
and Amenity students, an 8-week period is allocated for training at locations chosen by
students themselves. No restriction is imposed on them whether they want to work in
government agencies or private organizations.
For this semester, the trainee, Nicolai Zacq Sidek (2009431862), has started working in
the Landscape Department of Kota Kinabalu City Hall from the 16th of July 2012 until
the 7th of September 2012.
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CHAPTER 2
COMPANY BACKGROUND
2.1 Introduction
Kota Kinabalu City Hall (Dewan Bandaraya Kota Kinabalu or DBKK) is a governing local
authority (pihak berkuasa tempatan) established for the purpose of administering the
city of Kota Kinabalu, Sabah. Formerly called Kota Kinabalu Municipal Council (Majlis
Perbandaran Kota Kinabalu), DBKK was inaugurated on February 2, 2000 after being
awarded city status. The headquarters is located Jalan Gaya near Lintasan Deasoka.
Kota Kinabalu was previously known as Jesselton and Api-api by the locals. With an
area of 351 square kilometres, Kota Kinabalu or KK covers the area of Tanjung Aru in
the south up to Telipok and Sepanggar in the north. Situated at the northwest coast of
Borneo, Kota Kinabalu is set facing the South China Sea against the backdrop of Mount
Kinabalu, a World Heritage Site.
DBKK enforces 26 Local Government Acts, 4 Ordinance and 1 City Enactment (1996)
and the head authority is the mayor of the city. There are 9 governing zones located in
Kota Kinabalu. They are:
Zone Area
Zone 1 Tanjung Aru dan Kepayan
Zone 2 Kota Kinabalu
Zone 3 Nountun
Zone 4 Inanam
Zone 5 Kuala Inanam
Zone 6 Menggatal
Zone 7 Menggatal North
Zone 8 Telipok
Zone 9 Pulau-pulau
Table 2. DBKK governing zones
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Figure 2. Kota Kinabalu Boundary
1) Cleanliness
2) Beautification
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3) Provide and maintain public facilities
4) Public health
5) Licensing
DBKK holds the vision to make Kota Kinabalu as a Nature Resort City with sustainable
development, friendly and prosperous city by year 2020. Their mission is to administer
Kota Kinabalu City through professional, transparent and efficient delivery service with a
balanced development for the well-being of the community.
These are the official symbols that represent the city of Kota Kinabalu.
There are 6 distinctive colours used in the seal and the flag of Kota Kinabalu,
each with its own meaning. Together, they form what represents the structure and
people of the Nature Resort City.
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These colours are:
Colour Rationale
Light blue Truth, confidence and success
Dark blue Solidarity, harmony and a spirit of
cooperation
Red Confidence, bravery, efficiency, truth and
justice
White Clean, trustworthy and just service
Yellow Prosperity and excellence
Green Vitality, advancement and progress
Table 2. Rationale for Kota Kinabalu Seal and Flag
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2.4.3 Official Flower of Kota Kinabalu
The Borneo Orchid is an epiphyte orchid. The word amabilis derives from a Latin
word meaning beautiful. It has a short stem and long rectangular shaped leaves
reaching 30 cm and as wide as 12 cm. The stalk of its flowers can reach 80 cm
which can hold up to 20 white flowers as large as 8 to 10 cm. This orchid species
can be easily found in Borneo.
Figure 2. Casuarina
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Casuarina is an evergreen species of tree. The leaves form a bushy crown with
years and the need for pruning and cutting is minimal or not necessary.
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2.5 Organizational Chart
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2.6 Departments in DBKK
DBKK consists of 15 departments divided into 3 work scopes: Corporate, Technical and
Operations. The chart below shows the departments responsible for the 3 work scopes.
The trainee (practical student) is allocated in the Landscape Department which will be
further elaborated in Chapter 3.
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2.7 Summary of Activity During Practical Session
Bil Tempoh Dis 2012 / Jan 2013 Feb 2013 Mac 2013 April 2013 / Mei 2013
Aktiviti / Minggu / 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
17/12- 24/12- 31/12- 07/01- 14/01- 21/01- 28/01- 04/02- 11/02- 18/02- 25/02- 04/03- 11/03- 18/03- 25/03- 01/04- 08/04- 15/04- 22/04- 29/04-
Tempoh
23/12 30/12 06/01 13/01 20/01 27/01 03/02 10/02 17/02 24/02 03/03 10/03 17/03 24/03 31/03 07/04 14/04 21/04 28/04 03/05
15
14 .dan
seterusnya..[sambung]
15
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CHAPTER 3
3.1 Introduction
Landscape Department is one of the divisions in DBKK. The trainee, Nicolai Zacq
Sidek, is assigned to this department for a period of 8 weeks (16 July 2012 7
September 2012). This department is headed by Mr Walter Kenson as the director.
Under his supervision, the department contains 270 staff consisting of Officers,
subordinates and field workers.
This department was established in 1 December 2003. Before changing its status into a
standalone department, it was previously known as Jabatan Landskap dan Seni Taman
and was one of the divisions within the City Planning Department (1999). The change to
Landscape Department was made due to increasing demands in Kota Kinabalu. As of
today, this department is responsible for planning, controlling and maintaining
landscape and parks throughout the city of Kota Kinabalu.
Landscape Department is based in the DBKK Centre Point office where grade-A
officers and the director is located. A field operations office, comprising of a 2.5 acre
nursery is located in Likas. The nursery houses plants used for events, ceremonies
and in-house decorations; and it also acts as post for field workers in the operating
sector.
The 270 staff within the Landscape Department is further broken down to 3 work tasks:
Administration; Planning, design and development control division and Operation
management and landscape maintenance division.
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3.2.2 Operation Management and Landscape Maintenance Division
In this division, the work scope mainly involves landscape maintenance in the 9
zones mentioned in Chapter 2. They are responsible for the maintenance of
public parks, main roads, commercial centres, recreation parks, open spaces and
housing areas. Besides that, drainage cleaning, addressing public complaints,
nursery management and providing decoration services are part of their scope.
Most of the 270 staff is located in this division whereby field workers are tasked to
specific maintenance duties.
The units that are within this division are: Unit Pengurusan Taman Awam dan
Landskap Kejur, Unit Pengurusan Kontrak Penyelengaraaan Landskap, Parit
dan Rumput, and Unit Operasi & Penyelenggaraan. The Maintenance and
Operation Unit can be further divided into 3 sub-divisions:
The chart below will provide a visual description of the units allocation within the
Landscape Department.
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Figure 3. Landscape Organizational Chart
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CHAPTER 4
TASKS ASSIGNED
4.1 Introduction
During the 8 weeks industrial training period, the trainee (Nicolai Zacq Sidek) is
assigned into all 4 units within the Landscape Department; excluding the
Administration Unit. The trainee spends 2 weeks in each unit with various tasks given
whereby some are relevant to his degree while others is for the purpose of exposure to
other fields that are semi-related. Besides that, the trainee has learned to improve his
soft skills as well as management technique when dealing with superiors, subordinates,
contractors and the public.
In this chapter, we will cover all aspects of work during the trainees training coupled
with photo evidence and other relevant materials.
NOTE: During the 8 weeks period, the trainee received 1 week off during HARI RAYA
AILDIFITRI (20 August 2012 24 August 2012). For further elaboration on his
schedule, please refer to Table 4.1.
The image shown below is the time table that has been provided by the administration
officer for the trainee.
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During the course of his training, the trainee has made amendments to the time table;
deciding to enter a fourth unit before he finished. The amended time table is provided
below:
For recording purposes, the trainee is provided with two (2) log book, one by the
University as a requirement and another log book provided by Landscape Department.
Both log books are used as a diary that contains all tasks and assignments given to
him.
The figures below show sample images of UiTMs log book and DBKKs log book.
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Figure 4. UiTM log book contents
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Figure 4. DBKK log book contents
This sub-section is divided into 4 parts, each representing one unit. This will contain all
tasks given to the trainee with pictures as evidence.
For the first two weeks of training, the trainee was placed under the supervision of
Puan Sylvia Sylvester. During the first two days, the trainee was exposed to the
units work scope which includes working at the Nursery in Likas.
Introduction to EIMS
With over 10 complaints (minimum) received each day, DBKK as well as the
Landscape Department requires a structured system to organize and receive
complaints. Not only that, the system must be able to distribute complaints
effectively in order for them to rectify the problem as efficiently as possible.
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found to be under another enforcing body besides DBKK, the complaints will be
forwarded to an appropriate channel.
During the first week of training, the trainee was required to attend an office
meeting with Pn. Stella and Pn. Salmah. It was the first board meeting attended
by him and it served as a foundation as to how meetings are conducted in
organizations.
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Working at Nursery, Likas
DBKK Nursery is located in Likas near the commercial area and All Saints High
School. It is part of the Landscape Department and it serves as a station for field
workers for briefing, meetings and gathering.
The trainee has worked here for 8 days under the supervision of Tn. Clereynce,
the head officer there who foresees all maintenance work. Works that are done in
the nursery include maintenance of trees, shrubs, weed and drains in Kota
Kinabalu. It also houses plants used in decorating events and the Centre Point
office.
The units responsible for field maintenance are unit pembersihan parit, unit
khas, unit kawalan rumpai, unit pemangkasan pokok, unit penyelengaraan
tanaman and unit pemotongan rumput.
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Figure 4. Nursery Organizational Chart
In the 8 days period, the trainee has been exposed to field work which includes
pruning of trees in housing areas, main roads and commercial areas.
Additionally, he was also given the opportunity to perform some of the tasks
hands-on. To prune trees, the personnel use equipment such as chainsaws,
long-trimmers, and skymasters (vehicle).
Besides that, they are also involved in the cleaning of housing drains as well as
weeding grass (through poisoning and digging) at designated areas. Since Kota
Kinabalu consists of 9 zones, Landscape Department is not capable enough to
handle all of them which in-turn requires some of these zones maintenance to be
outsourced to contractors. There is not enough manpower to cover the entire city.
The maintenance team work in groups lead by a leader (mandur) and a fixed
schedule is provided to these leaders to follow with the exception of Unit Khas.
The special/ emergency unit is a designated unit meant for addressing complaints
and are usually required to work overtime.
Trees, tree parts and plants that are cut will be brought to a dump site in
Sepanggar and fortunately, the trainee was able to follow one of the trucks there.
The experience of being in a dump site is both disgusting and unique at the same
time.
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Figure 4. 10 Morning assembly Figure 4. 11 Assembly hall
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Figure 4. 16 Long-trimmer Figure 4. 17 Trainee cutting branches
During week 3 and 4, the trainee has been placed under Pn. Salmah Aplasin.
This unit is responsible for managing contracts for outsourcing and the
maintenance of soft scape in housing areas. Besides managing contracts,
another duty for this unit is to inspect contractors job performance in their
respective areas. This process is done by inspecting areas covered by
contractors without prior notice. By doing so, Landscape Department will be able
to prevent slacking of contractors and ensuring that their maintenance duty is
performed at a high level.
Under the supervision of Pn. Salmah, the trainee has been given numerous tasks
to complete ranging from simple tasks such as photocopying reports to
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challenging tasks like evaluating tree conditions and measuring site
specifications.
Site Inspections
During the course of 2 weeks there have been a lot of site inspections in different
areas. There are several purposes to these inspections: to check on contractors
performance, perform on-site inventory, and to evaluate tree conditions for record.
On-site inventory is done to accumulate any soft- and hard- scape in an area
before making a proposal or to re-check existing conditions in an area. Normally,
inspectors will capture photographic evidence to be put in reports later on. Aside
from that, measurements (of amenities) are taken for future references in
upcoming projects.
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Figure 4. 24 Site inspection at Figure 4. 25 Site inspection at
Petagas Memorial Tanjung Aru ragbi field
Adobe Photoshop
Reports are done in various formats in DBKK. In this unit, reports are usually
done in photoshop and Microsoft Words. The trainee was taught on the different
styles used for preparing a photoshop report. Moreover, the trainee had the
opportunity to further improve his photo editing skills by learning new editing
techniques.
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Figure 4. 28 Service Plan made by practical students
One of the highlights task given to the trainee is learning methods to evaluate tree
conditions. Urban trees are generally faced with certain pressure which can affect
their overall appearance as well as their health. Unmanaged trees are often
diseased and deformed.
Trees are evaluated on-site using a form called THEF (Tree Hazard Evaluation
Form). The staff of Landscape Department taught the trainee on the different
diseases, tree defects and how to identify them. There are natural defects such
as poor architecture; and there are pruning faults such as flush cut, cavity and
other sorts of injuries.
After filling a THEF, its raw data is keyed in Microsoft Excel for the departments
record. It is also important to update the information annually or monthly
depending on the area where the trees are planted.
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Figure 4. 29 Tree Hazard Evaluation
Form
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Figure 4. 30 Clinometer Figure 4. 31 Through the lens of a
clinometer
For week 5 of his practical training, he was placed in the Public Parks
Maintenance Unit under the supervision of Pn. Stella and Pn. Hasnah Dousin.
Together, they have taught the practical student on ways Landscape Department
maintain public parks in Kota Kinabalu. In the Nature Resort City, there are some
parks that are considered high priority whereby maintenance in these parks has
to be good. These parks are Taman Awam Ujana Rimba Tropika, Taman Prince
Phillip and Taman Awam Teluk Likas.
Each public park contains a sub-station whereby on-field workers are posted
there for maintenance purposes. This sub-stations staffs are not from the Nursery
and they do not transfer locations.
In this unit, the trainee was given simple tasks such as photocopying A1 plans,
filing duties and inputting inspection data. There are also medium to heavy tasks
such as site inspection with inspectors, board meeting with contractors, and
preparation of a project proposal.
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Figure 4. 32 Site inspection Figure 4. 33 Photocopied plan
The last two weeks of his practical training was spent in the Technical Unit.
Supervised by Pn. Noridawati, the practical student had the chance to expose
himself to a field that is not related to his Degree. It was his interest to introduce
the field of landscape architecture with desires to learn drawings and designing.
Coming from a background in parks management, there was a different feel when
learning new things in this unit. The trainee was taught on drawing techniques,
and design requirements. Besides that, the student was also required to prepare
a design proposal for an upgrading project in Sembulan, Kota Kinabalu.
Pn. Noridawati was responsible for teaching the trainee techniques on how to
design and draw in a limited time frame of 2 weeks. There are various methods
used by landscape architects when it involves manual drawing.
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The student was taught how to trace existing maps (from Google Maps), methods
of shading, the tools used to draw and colour and software used for designing.
Landscape architects will typically do two drawings: manual and computer. For
computer drawings, AutoCAD and Vector Works are used to create base plans.
These base plans are then manually traced and coloured to make them livelier.
After inspecting the small commercial area (usually used for hawking and Bazaar
Ramadhan), he was to obtain a Google Map with accurate scales before
proceeding to the tracing phase.
Pn. Noridawati has taught him how to use a design software called Vector Works
and methods of tracing a map to create a base plan. Once the base map is
created, he was to manually trace it (without rulers) and create shadows and
grasses for effects. The next step is to learn how to colour using a four-layer rule
popularized by Pn. Noridawati herself. The final product can be seen in the
attachment section towards the end of this report.
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Figure 4. 35 Merdeka site inspection Figure 4. 36 Sembulan site inspection
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CHAPTER 5
5.1 INTRODUCTION
5.2 COMMENTS
The 8 weeks provided by UiTM for this industrial training is found to be extremely short.
Practical training is done so that students can be exposed into the working world and
tastes of what it feels like to do adult tasks. It is also another way to apply the
management theories learnt in Park and Amenity Management. However, the working
timeframe of just 8 weeks does not provide enough coverage to learn everything I want
to know there. It left me wanting more than what I could get. The staffs were very
helpful but time was against my side. The training was also conducted during the
fasting month, constraining the amount of work I could do.
Being in the Landscape Department I have recognized a great deal of potential that can
further elevate its stature. If the issues mentioned in 5.3 are addressed and rectified, I
am positive that their department can provide an excellent service.
As a practical student I am obligated to pinpoint issues that can affect the level of
performance in Landscape Department. The condition for this is to not give away
company secrets and affect the reputation of the department negatively.
8 weeks is not enough to cover every single issue in detail and it does not reflect the
overall annual job performances. Therefore, it is important for readers to note that what
has been written here is solely based on my observation during the limited time.
STAFFING
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Staffing is a common issue in all organizations that handles a large amount of people. It
is no different in the Landscape Department, with over 270 people in it. During my time
at the Nursery I have seen many issues regarding staffing, particularly field workers.
Whilst it is true that they are the ones doing the dirty work and the office merely give
orders, they are already given specific time table to follow. Most of the maintenance
team work only in the first half of the day. Some (maybe more) bail out after lunch and
head home. Their team leaders who are responsible for keeping the team effective are
not performing themselves.
Recommendation: The field workers in Landscape Department are very important for
maintaining the reputation of DBKK as well as keeping the city landscape beautiful. The
public rely on their work to give a good impression to Kota Kinabalu. My
recommendation for this is to perform regular spot-checks by Pn. Sylvia, ensuring that
her team carries out their duties at all times. At the time of writing this report, Maimunah
from the admin team was transferred to the Nursery and there are plans to move Pn.
Sylvia to the new Nursery office to aid this issue.
EQUIPMENT
Another issue faced by field workers is the lack of equipment needed to work with. The
Nursery staff are provided with very few working chainsaws and long-trimmers and the
skymaster (lift) used cannot go higher than 30 metres. A proposal has been made by
the Landscape director but complication rises from the Financing Department making it
difficult to obtain new equipment.
PRUNING METHODS
Pruning trees the text book way is DIFFICULT. I agree with that statement. However, if
branches are cut at awkward angles, it will result in a defect known as flush cut. This
defect is not pleasant to look at up close and will take a long time to heal. Besides that,
when LD prune trees at night, the cones used do not provide sufficient warning blinkers
for motorists to detect which results in equipment damage and small cases of accidents
(although not harmful). Looking at how contractors prune their plants compared to LD,
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there is a vast difference in terms of quality. As long as the maintenance is 60% as
good as contractors, they are satisfied.
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CHAPTER 6
6.1 CONCLUSION
The 8 weeks spent in Landscape Department (LD) has been a unique experience to the
trainee. It was an eye-opener to how real world tasks are dealt with and the exposure to
both on-field and office work was a welcoming practice. Being in different units
throughout the practicum course manages to teach the trainee different management
skills, hard and soft skills that cannot be learned in class rooms.
Besides that, lessons that are not relevant to his Degree such as designing and
drawing were a bonus that had sparked interest in him to further study in the field of
landscape architecture. He had also managed to identify trees easily now compared to
8 weeks before he started his training.
6.2 REFERENCES
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APPENDIX
I. Borang Kehadiran Pelajar Praktikal (jika ada)
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