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Unit 201 Principles of Communication in Adult Social Care
Unit 201 Principles of Communication in Adult Social Care
Unit 201 Principles of Communication in Adult Social Care
SETTINGS
1.2 Explain how effective communication affects all aspects of working in adult social
care settings:
- the way in which I communicate will be different depending on the person with whom
Im communicating and the purpose of the communication. In one way I communicate
with the person Im supporting and in others way I communicate with their family and
friends and also with my colleagues or other professional. Communication must be clear
and efficiently in speaking and in writing to elide errors and mistakes. When I write a
report and this report is going to be used to give information to other professionals in my
place of work, I must write in a factual way.
Outcome 2 Understand how to meet the communication and language needs, wishes and
preferences of an individual:
2.1 Explain why it is important to find out an individuals communication and language
needs, wishes and preferences:
- I must be able to communicate with the people I support in the best way for them,
because not everyone communicates in the same way. People have a wide range of
communication needs that involve different factors (sensory ability, cultural background,
language, learning disability, physical ability), and it is my responsibility, as a
professional, to make sure that my communication skill meet the needs of the people
(service users) I support.
3.4 Identify sources of information and support or services to enable more effective
communication:
- a piece of assistive technology;
- a speech and language therapist who is expert and can advise on any kind of
specialized communication needs;
- interpreter;
- NRCPD (National Registers of Communication Professionals working with Deaf and
Blind People);
- Alzheimers Society and Stroke Society and other Organisations.