CAROLINA PENA

6840 N State Hwy 80 Nixon, TX 78140 | 830-305-1141 | Carolinamed22@gmail.com

PROFESSIONAL SUMMARY
SPED TA at Nixon-Smiley Middle School, worked with grades 5-7 in academics such as Reading, Math,
and Science. Previously Education Coordinator dedicated to the cognitive and academic success of
students. Responsible for putting together curriculum for students as well as other office duties. Strong
computer skills and knowledge using programs such as Microsoft Word, PowerPoint, and Excel. Also
serves as a GradePower teacher to students in grades K-12. Previously Customer Service
Representative motivated to maintain customer satisfaction and contribute to company success. Four
years in retail and customer service. Solid team player with upbeat, positive attitude.

SKILLS & ABILITIES

Strong organizational skills
Active listening skills
Sharp problem solver
Energetic work attitude
Strong work ethic
Good written communication
Calm and level-headed under duress
Maintains strict confidentiality
Team player with positive attitude

EXPERIENCE

SPED TA NIXON-SMILEY MIDDLE SCHOOL 11/29/2016 TO CURRENT

Currently works with students in grades 5-8 in academics such as Math, Reading, and Science. Assists
teacher with helping students with learning strategies and performing tasks. Attends out classes with
students to assist with Social Studies and PE. Responsible for the safety of students and providing
positive, learning environment.

EDUCATION COORDINATOR GRADEPOWER LEARNING 09/29/2015 TO 11/28/2016

Maintained and put together student curriculum. Performed office duties such as answering phones,
responding to emails and inquiries, filing records, organizing and setting up teacher workshops. Also
taught grades K-12 various learning strategies and academics in reading, writing, and math. Dedicated to
the education and success of every student enrolled in the programs.

CUSTOMER SERVICE REPRESENTATIVE/CASHIER CVS PHARMACY 01/2008 TO 06/2011

Worked as a team member performing cashier duties, product assistance, checked in vendors, and
cleaning. Responsible for ringing up customers in timely manner and guaranteeing high level of customer
service. Stocked and rotated inventory regularly. Organized the store by returning all merchandise to its
proper place and also replenished merchandise shelves with items from the stockroom. Processed
merchandise returns and exchanges. Prevented store losses using awareness, attention to detail, and
integrity.

SECRETARY PENAS REFRIGERATION 06/2009 TO 08/2009

Performed secretarial duties such as answering phones, sending and receiving faxes, making memos,
and keeping track of and paying bills. Used Microsoft Word and Excel daily along with operating copy and
fax machine.

EDUCATION
UNIVERSITY OF TEXAS AT AUSTIN, AUSTIN, TX | BACHELOR OF ARTS: BIOLOGY

REFERENCES

ASHLEY GALLAGHER, SUPERVISOR

NIXON-SMILEY MIDDLE SCHOOL
210-663-8542

IAN WRIGHT, ACADEMIC PROFESSOR

THE UNIVERSITY OF TEXAS AT AUSTIN
530-304-0226

DAVID PENA, OCCUPATIONAL EMPLOYER

PENAS REFRIGERATION
830-534-5962

YVONNE FLORES, PERSONAL ASSOCIATE

FRESINUS MEDICAL CARE
830-263-0765