Lauren Elizabeth McCanless

79 Highcrest Drive Acworth, Georgia 30101

Phone: (864) 380-5670 | Email: laurenmccanless158@gmail.com

Work Experience
Jones & Swanson Marietta, Georgia
Receptionist January 2016- Current
Controlled all clientele communications
Maintained organized Schedules and Appointments
Collect preliminary information for new client files

Johnnys Pizza Kennesaw, Georgia

Waitress / Cashier May 2015- August 2015
Responsible for greeting guests and providing information about the menu
Completed customer orders and collaborated with kitchen staff
Answered incoming calls, assisted with placing to-go orders, and scheduling reservations
Processed customer cash, debit, and credit card transactions
Adhered to checklist to complete restaurant opening and closing procedures

Six Flags White Water Marietta, Georgia

Deep Water Life Guard May, 2014- August 2014
Maintained continuous surveillance of guests to monitor headcount, prevent hazards, and ensure guests adhere to
park safety protocols
Provided first aid, CPR, and Code 3 Spinal Rescue as needed in the event of drowning or swimming accidents
Performed pool chemical checks to ensure safety and hygiene for guests
Responsible for educating inexperienced swimmers in proper swimming techniques and general water safety

Frankies Fun Park Greenville, South Carolina

Cashier/ Ride Coordinator/ Customer Service Representative May 2011-December 2013
Responsible for welcoming guests to park, completing new customer sales, and providing relevant information
about the park
Utilized operating system to complete customer transactions, schedule group events, and balance cash drawer
Assisted in training new employees
Completed checklists to ensure ride equipment was safe and operational for guests

Skills and Strengths

Media Relations Experience Scheduling/ Calendar Management
Mentoring Microsoft Office
Social Media Experience Salesforce
Developer Positivist

Education & Credentials

Kennesaw State University Kennesaw, Georgia
Bachelor of Science: Public Relations August 2015 - Present
Overall GPA: 3.35
Deans List, Kennesaw State University, 2017
Member, Public Relations Student Society of America, Kennesaw State University, 2017
Member, Engaged Owls Leadership Program, Kennesaw State University, 2016

Shorter University Rome, Georgia

Bachelor of Science: Communications August 2013- May 2015
Overall GPA: 3.0
Member, Yearbook Team, Shorter University, 2015
Member, Womens Collegiate Soccer Team, Shorter University, 2013-2015