5 Functions of Management

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Vision Mission Objectives Goals Strategic Planning

PLANNING Directional and An Organization's reason for Objectives refine the Mission Goals are specific statements of
motivational guidance for being. It reflects the culture and address key issues within anticipated results that further define Strategies are major plans that
the entire organization. and values of ownership. the organization such as market the organization's objectives. They commit large amounts of
standing, innovation, resource to proposed actions
are expected to be SMART: Specific,
productivity, physical and which are designed to achieve
financial resources, profitability,
M easurable, Attainable, Rewarding, the major goals and objectives.
management and worker and Timed.
performance.

Organizational Structure Division of Labor Delegation of Authority Departmentalization Informal Structure

ORGANIZATION The organization Division of Labor is captured


Authority is legitimized power.
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in an organization chart which Departmentalization is The informal structure has no written


structure and Power is the ability to influence
is a pictorial representation of the grouping of jobs rules, is fluid in form and scope, is not easy
distribution of authority others. Delegation is the
an organization's formal under the authority of a to identify and has vague membership
should reflect the distribution of authority which
structure. It must always single manager for the guidelines. It cannot be controlled by
mission, objectives, frees ownership from the
remain consistent with reality. purposes of planning, management but access to it can create a
goals and tactics that
PROFIT

tyranny or urgency, repetitive coordination and closed circle of communication that can
grew out of the planning activities and overwhelming control. signal important morale issues.
function. tasks.

Recruiting Screening Hiring Training Maintaining


STAFFING Staffing follows the Recruiting and screening are
organization functions by The acceptance of poor quality Training is what determines if A well executed staffing function
candidates yields poor quality useless if nobody is hired. your well-chosen candidates will will keep all positions filled with
filling, and keeping filled, Hiring is a skill of creating a
every required position employees. Screening includes succeed or fail. Most employers qualified, well trained employees
proper wording of ads, a persuasive and alluring decry the cost of training without without allowing any department to
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within the company. opportunity proposition.


structured interviewing process, ever examining the cost of NO ever fall below its minimum roster
testing and background checks. TRAINING. count.

Decision Making and Leadership Motivation Discipline


Communication
DIRECTION Problem Solving
Organizations do not succeed Needs, Rewards and Effort
Two fundamental attributes of while their people are failing. The Key to successful directing are the three most Avoidance of pain or discomfort is a
successful entrepreneurs are Strong, fair, decisive lies in effectively important components of powerful method of holding people
problem solving and decision leadership that displays communicating directives. positive motivation. Figure accountable. Once behavioral
making. They are closely compassionate use of the five Poor communication results in out a person's needs, guidelines have been established then
linked and are, typically, functions of management will poor execution. satisfy them and the person dispassionate discipline must be
mirrored in the efficiency and ultimately succeed. will be motivated. exercised.
productivity of their
management and staff.

Establish Standards Measurement Comparison Action Re-Cycle

CONTROL Performance standards The accurate measurement and The comparison of the Corrective action must Control is both
must be established reporting of real-time company's predicted be immediately taken anticipatory and
based on the firm's performance is crucial. Without performance to actual, whenever there is even retrospective. It is
objectives and the use it, no order can be maintained real-time performance the slightest deviance also cyclical,
and availability of and chaos reigns. allows ownership to between actual and which means it
resources. properly assess their predicted results and never ends.
position. behaviors.

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