Meds 2 Beds Arrow Pharmacy

Frequently Asked Questions Facility

What is the pharmacy that sends the medications?

Arrow Pharmacy provides the medications to the patient after discharge. Arrow Pharmacy is an
independent retail pharmacy located in Farmington, CT that offers pharmacy delivery services in over
40 states across the United States.

Who is the owner of the medications?

Any medications delivered to a patient in the Meds2Beds (M2B) package are property of that resident
and intended for their use after discharge. The M2B package is only to be opened by the patient
when they return home.

Who pays for the medications?

While the resident is at the SNF, the costs of their medications are mostly covered by the facility
under Medicare Part A. Upon discharge, the M2B medications are paid for by the residents Medicare
Part D or other pharmacy coverage. Any remaining copay or cost amounts are paid for by the
resident.

How does the resident pay?

Arrow Pharmacy will contact the resident or their caregiver before their discharge to discuss payment
options. Arrow Pharmacy will always ensure the resident is aware of any copays or cost amounts
before delivering the medications.

What if a medication is not covered or has a high cost?

For medications that have a high cost or are not covered by a residents insurance plan, Arrow
Pharmacy will notify the facility immediately to either 1) obtain a prior authorization, or 2) request an
alternative medication to be prescribed if possible.

What if a patient does not want to pay for a certain medication?

While the goal of the program is to assist with medication adherence, ultimately the resident has the
right to the medications they choose to take and purchase. In the event that a patient does not want
a particular discharge medication, Arrow Pharmacy will contact the facility and make the nurse aware.

What if the patient is discharged sooner than expected?

Any changes to a residents discharge date should be communicated to Arrow Pharmacy ASAP. Arrow
Pharmacy will process the prescriptions as soon as possible and can deliver the medications to the
facility the day of discharge. If the M2B package has not arrived yet, proceed with normal discharge
protocol and Arrow Pharmacy will deliver the medications to the patients home via overnight
shipping.

(Rev 8/3/2017)