STI COLLEGE ALABANG

RZB Building Interior, Montillano Street, Alabang, Muntinlupa city

PRACTICAL RESEARCH II

T R A N S C R I P T
O F
I N T E R V I E W

Online Ordering System for Luisa Phone Accessories

Date: July 14, 2017

Time: 10:00 am
Place: Alabang junction zapote road,
Muntinlupa City
Interviewer: Nhorhailah P. Guinal
Interviewee: Luisa Panganiban

Page 1 of <number of pages> <Project Title>: Transcript of Interview

Start

1.What if the product you have sold has a damage, do you allow refund?
-We dont allow to refund the item.

2.What kind of phone accessories do you sell?

-Charger, Battery, Headset, Earphone, Screen protector / Tempered Glass, and Case of Cellphones.

3.Where did you get your product?

-Taiwanese supplier.

4.Are you Ordering to a factory and sell it in a lower price?

-Yes we order it to make sure that our item is durable. It depends to the giving us price.

5.How did you maintain the interest of your buyer?

-We always make sure that our product is good enough

6.Do you have want a security to your website?

-Yes
7.What kind of website did you want?
-Simple us long us the website is always safe.

8.

Part II. Customer Expectations Form

Page 2 of <number of pages> <Project Title>: Transcript of Interview

The quality model is the cornerstone of a product quality evaluation system. The quality model determines which quality
characteristics will be taken into account when evaluating the properties of a software product.

The quality of a system is the degree to which the system satisfies the stated and implied needs of the researchers
chosen stakeholders, and thus provides value. Those stakeholders' needs (functionality, performance, security,
maintainability, etc.) are precisely what are represented in the quality model. With the help of this model, we can identify
the qualities of the project preferred by the clients.

Using this model, kindly rate each quality you prefer to attain by the proposed software.

Software Product Quality 5 4 3 2 1

Functional Suitability
Functional Completeness
Functional Correctness
Functional Appropriateness
Performance Efficiency
Time Behavior
Resource Utilization
Capacity
Compatibility
Co-Existence
Interoperability
Usability
Appropriateness, Recognizablity
Learnability
Operability
User Error Protection
User Interface Aesthetics
Accessibility
Reliability
Maturity
Availability
Fault Tolerance
Recoverability
Security
Confidentiality
Integrity
Non-Repudiation
Authenticity
Accountability
Maintainability
Modularity
Reusability
Analyzability
Modifiability
Testability
Portability
Adaptability
Installability
Replaceablity

Luisa Panganiban Nhorhailah P. Guinal

Interviewee Signature over Printed Name Interviewer Signature over Printed Name

Page 3 of <number of pages> <Project Title>: Transcript of Interview