QUESTIONNAIRE

DECLARATION : I,OM PRAKASH BASRANI pursuing BBM from Gitam university have
undertaken research on the topic A study on DISTRIBUTION CHANNEL profile in
VISAKHAPATNAM STEEL PLANT/RINL. I humbly request you to spare your valuable
time in offering your opinion on the various aspects relating to the topic and thus helping me
to complete the study.

This questionnaire is entirely for the purposes of educational research; its contents will be
kept strictly confidential, will not be made known to anyone known outside of the research
study, and will not otherwise be disclosed or published except in an aggregated form in which
individuals cannot be identified

1. NAME OF THE DISTRIBUTORS:

2. ADDRESS:

WHICH STEEL DEALERSHIP DO YOU HAVE?

A.ROURKELA STEEL PLANT ( )

B.BHILAI STEEL PLANT ( )

C.DHURGAPUR STEEL PLANT ( )

D.BOKARO STEEL PLANT ( )

E.VISKHAPATNAM STEEL PLANT ( )

4. WHICH COMPANY GETS HIGH SALES VOLUME IN STEEL INDUSTRY?

A.ROURKELA STEEL PLANT ( )

B.BHILAI STEEL PLANT ( )

C.DHURGAPUR STEEL PLANT ( )

D.BOKARO STEEL PLANT ( )

E.VISKHAPATNAM STEEL PLANT ( )

5. INYOURPOINTOFVIEWWHOISTHEMOSTVALUABLESUPPLIERS?

A.ROURKELA STEEL PLANT ( )

B.BHILAI STEEL PLANT ( )
C.DHURGAPUR STEEL PLANT ( )
D.BOKARO STEEL PLANT ( )
E.VISKHAPATNAM STEEL PLANT ( )

6.WHAT IS YOUR OPNION ABOUT VIZAG STEEL?

A. EXCELLENT ( )
B. VERYGOOD ( )
C. GOOD ( )
D. AVERAGE ( )
E. POOR ( )

7.KINDLY GIVE YOUR SUGGESTION RELATED TO THE PRICEOF VIZAG STEEL?

A. HIGHLYSATISFIED ( )
B. SATISFIED ( )
C. AVERAGE ( )
D. DISSATISFIED ( )
E. HIGHLY DISSATIFIED ( )

8.WHICH ISTHEFASTMOVINGBRANDINYOURTOWN?

A.ROURKELA STEEL PLANT ( )

B.BHILAI STEEL PLANT ( )
C.DHURGAPUR STEEL PLANT ( )
D.BOKARO STEEL PLANT ( )
E.VISKHAPATNAM STEEL PLANT ( )
9.PLEASERATETHEORDERANDREPLACEMENTOFVIZAGSTEEL?

A. HIGHLYSATISFIED ( )
B. SATISFIED ( )
C. AVERAGE ( )
D. DISSATISFIED ( )
E. HIGHLY DISSATIFIED ( )

10.PLEASERATETHEAVAILABILITY OFVIZAGSTEEL?

A. HIGHLYSATISFIED ( )
B. SATISFIED ( )
C. AVERAGE ( )
D. DISSATISFIED ( )
E. HIGHLY DISSATIFIED ( )

11. AREYOUSATISFIEDWITHTHEMARGINS OFFEREDBYVIZAGSTEEL?

A. HIGHLYSATISFIED ( )
B. SATISFIED ( )
C. AVERAGE ( )
D. DISSATISFIED ( )
E. HIGHLY DISSATIFIED ( )

12. AREYOUSATISFIEDTOTAKETHEVIZAGSTEELDEALERSHIP?

A. Yes( )
B. No ()

13.PLEASEMENTION ADVERTISEMENT OFFEREDBYVIZAGSTEEL?

A. TOOHIGH ( )
B. HIGH ( )
C. MODERATE ( )
D. LOW ( )
E. TOOLOW ( )

14. PLEASE MENTION SALES PROMOTIONAL EFFORTSOFTHE VIZAG STEEL?

A. EXCELLENT ( )
B. VERYGOOD ( )
C. GOOD ( )
D. AVERAGE ( )
E. POOR ( )

15.WHICHSTEELGIVESMORELIFETIMEFROMOTHERS?

A.ROURKELA STEEL PLANT ( )

B.BHILAI STEEL PLANT ( )
C.DHURGAPUR STEEL PLANT ( )
D.BOKARO STEEL PLANT ( )
E.VISKHAPATNAM STEEL PLANT ( )

16.WHATDOYOUUNDERSTANDTHERELIABILITYOFTHEVIZAGSTEEL?
A. EXCELLENT ( )
B. VERYGOOD ( )
C. GOOD ( )
D. AVERAGE ( )
E. POOR ( )

17.HOWDOYOURATEPAYMENTTERMSOFFERD BYVIZAGSTEEL?
A. EXCELLENT ( )
B. VERYGOOD ( )
C. GOOD ( )
D. AVERAGE ( )
E. POOR ( )

18.WHICHCOMPANY GIVESMOREIMPORTANCETOMARKETINGRESEARCH?

A.ROURKELA STEEL PLANT ( )

B.BHILAI STEEL PLANT ( )

C.DHURGAPUR STEEL PLANT ( )

D.BOKARO STEEL PLANT ( )

E.VISKHAPATNAM STEEL PLANT ( )

19.PLEASEMENTION DELEVERYPERIODOFTHEVIZAGSTEEL?

A. 1-3 DAYS ( )
B. 3-5 ( )
C. 5-10 ( )
D. 10-13 ( )
E. 13-15 ( )