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348981

Complaint
Number 348981 Status Closed
Date 9/11/2009 Assignee LaBelle, Ian F
Location Bellingham - Consumer Protection Division Actual Savings $0.00
NAICS 812199-Dating Clubs and Personal Services Amount Disputed $1,000.00
Estimated Savings $0.00

Complainant
Name Phone Day Phone Evening Email
(OOD9%RQGDU (425) 260-4915 ellab21@hotmail.com
WK$YH6(
%HOOHYXH:$

Respondent(s)
Name Contact Phone Toll Free Email
0')1DWLRQDO7DOHQW$JHQF\ Michael Fields (425) 652-3456 MDFMGT@clearw
WK3LQH ire.net
%HOOHYXH:$

Referral(s)
Name Contact Phone Contact Phone Email

Practice(s)
Code Practice
999 Other/Miscellaneous

Activities
Date Added Activity Type Activity
9/17/2009 Email to Respondent 5B)LUVWOHWWHUWRUHVSRQGHQW0D\ZHSOHDVH
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9/17/2009 Email to Complainant &B,QIRUPDWLRQ XVHGZLWK5 PRVWRWKHU
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9/17/2009 Form Letter to Business R500_First letter to respondent; May we please
have your reply

348981 1 of 2
Date Added Activity Type Activity
9/17/2009 Correspondence Error 2ULJLQDO0HVVDJH
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10/2/2009 Phone Call to Respondent Talked to MDF Management and spoke with him,
going to send him a new email so he can respond
to our complaint.
10/7/2009 Email to Respondent 5)LUVW/HWWHUWR5UHVSRQGHQW7R
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10/16/2009 Email from Respondent
10/29/2009 Email to Complainant &VXS&ORVLQJ8QDGMXVWHG7R
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10/29/2009 Resolution-UNADJUSTED -
DISPUTE OF FACTS

348981 2 of 2
Catalyst Report
Complaint Description
Description
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