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    The document is a project plan submitted by Niyas Mohamed and Krishna Ashok to conduct a mystery shopping project at Reliance Trends in Trivandrum, India. The project will take place in late July 2017 and involve evaluating employee behaviors, cleanliness and appearance, and the customer shopping experience. Niyas will assess employee behaviors and cleanliness, while Krishna will focus on analyzing the path to purchase.

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    The document is a project plan submitted by Niyas Mohamed and Krishna Ashok to conduct a mystery shopping project at Reliance Trends in Trivandrum, India. The project will take place in late July 2017 and involve evaluating employee behaviors, cleanliness and appearance, and the customer shopping experience. Niyas will assess employee behaviors and cleanliness, while Krishna will focus on analyzing the path to purchase.

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    Download as docx, pdf, or txt
    8 views2 pages

    Project Plan - Group Project

    Uploaded by

    New Old
    The document is a project plan submitted by Niyas Mohamed and Krishna Ashok to conduct a mystery shopping project at Reliance Trends in Trivandrum, India. The project will take place in late July 2017 and involve evaluating employee behaviors, cleanliness and appearance, and the customer shopping experience. Niyas will assess employee behaviors and cleanliness, while Krishna will focus on analyzing the path to purchase.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 2

    Group Project

    Mystery Shopping

    Project Plan

    Submitted by:
    Niyas Mohamed
    Krishna Ashok
    Project Plan

    Niyas Mohamed
    ASB011
    7403804858

    Krishna Ashok
    ASB007
    7012319466

    Information:

    The Firm: Reliance Trends Ltd, Trivandrum.


    Justification of our choice: Reliance Trends, today, is Indias largest fashion destination,
    selling 2 lakhs garments a day. Best place to shop for ethnic wear and fusion wear. Good
    rates comparing other malls in the city. Clothing of various rates and fashions are
    available in this outlet.
    Time: End of July 2017.
    Mystery shopping tasks:
    Employee Behaviors
    Cleanliness and Appearance
    The Path to Purchase

    Roles and responsibilities of each member:


    Niyas Be a mystery shopper; find employee behaviors and Cleanliness &
    appearance.
    Krishna Be a mystery shopper; find the path to purchase.

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