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LR Seminar - Proactive Technical Operational Excellent - Surabaya 16 Feb 2016 - Handout PDF
LR Seminar - Proactive Technical Operational Excellent - Surabaya 16 Feb 2016 - Handout PDF
Working together
for a safer world
Lloyds Register and variants of it are trading names of Lloyds Register Group Limited, its subsidiaries and affiliates.
Copyright Lloyd's Register Asia. 2016. A member of the Lloyds Register group.
Proactive Technical Operational Excellent
Shangri-La Hotel, Surabaya
16 February 2016
Agenda
Working together
for a safer world
1
Domains of Operation
Innovation
Dont Just Fix World
It, Improve It
Class
Fix it
Performance Measures
before Improved
-Alignment
it breaks Precision
(shared vision)
Fix it
after it Planned -Eliminate -Integrating
breaks Defects (supply, logistics
-Predict Prod mktg)
Dont Reactive -Improve
Fix It -Plan -Differentiating
Precision
-Schedule (new system
Regressive -Coordinate -Redesign performance)
-Cost focus -Value Focus -Alliances
Computerized
Plan Improve Control Maintenance
Maintenance Management
Review Business Maintenance System
Efficiency
Goals Effectiveness
Work Work
Identify Assets Work
Identification Scheduling
Contributing to Planning
Business Goals
Sustained
Continuous
Prioritize Maintenance
Critical Assets
Improvement
Loop
Loop
Establish Target
Performance Performance Work Work
Standards Analysis Follow-up Execution
2
Why You Need
Defect Elimination and Failure Prevention
Business-wide Errors
Defect Creation
Lloyds Register Seminar 22 September 2015
Business-wide Errors
3
Eliminate Defects to Prevent Problems
Business-wide Errors
Strategy
construction
design
commissioning Failure ($)
Defect
operation Defect
Error RCFA
Maintenance
/ repairs ECA/RCM
spare I P S Asset
Design/ Maintenance/ commercial Management
construction operation decision
Commercial
decision A R E Maintenance
Reliability funnel management
system
Maintenance
Resources PM process
$ $ optimisation
Lloyds Register Seminar 22 September 2015
4
Criticality Assessment and Integrity Management
Review
Business Goals
Availability
Reliability Maintainability
Assess Critical
Systems
Assess Critical
Equipment DesignConstructionOperationMaintenance
Establish Target
Performance
Standards People + Process + Technology
Criticality
Assessment
Integrity Management
Lloyds Register Seminar 22 September 2015
Usual
50% expenditure
0%
Conceptual Detail Construction & Operational
& Design, Commissioning Phase
Preliminary Procurement
Design &
Development
Lloyds Register Seminar 22 September 2015
5
Operating Domains
Performance Measures
Reactive
Improve Eliminate
efficiency work
Planned
Domain
Planned
Work
Reactive
Work
Domain
Precision
Domain
Organizational
Discipline
Eliminate Sources of
Defects Eliminating
Unplannable work
OPERATIONAL PERFORMANCE
6
Systems Thinking is Needed for Uptime
Morale
Time for Improves
Complete all
Scientific Analysis of
required PMs
Data Smoother
Operation Reliability
(improving)
7
Important of Precision Skills
Conditional Probability of Failure
Can be
dramatically
? ? ?
reduced
CBM
alone
Reduced Infant
Mortality Risk
Reduced Frequency of Failure CBM plus Precision
Skills
Time
Breakthrough
Identify Best The
Practices Hedgehog
Build up
AM RCM
TPM
Planned The Fox
maintenance Predictive CBM
maintenance
8
Nobody Ever Gets Credit for Fixing
Problems that Never Happened
Conclusion
Doing the right tasks right, at the right time and with the
right resources
Develop reliability culture and pursue defect elimination
strategy
Do not neglect the soft side of change management
Finally adoption of system approach to be world class
9
Lee Geok Hwee
Marine Business Manager for Malaysia
M +6012 301 7628 E geok-hwee.lee@lr.org
Lloyds Register
Suite 21-04, Level 21 Menara Tan & Tan, 207 Jalan Tun Razak
50400, Kuala Lumpur, Malaysia
Working together
for a safer world
Lloyds Register and variants of it are trading names of Lloyds Register Group Limited, its subsidiaries and affiliates.
Copyright Lloyds Register Asia. 2015. A member of the Lloyds Register group.
10
Proactive Technical Operational Excellent
Shangri-La Hotel, Surabaya
16 February 2016
Working together
for a safer world
1
The Blind Spot of Leadership
I
Results: We
What
Process:
How
Source:
Who
IT
Blind Spot: Inner place
from where we operate
Integral Model
2
New Ways of Thinking About Learning
Thinking Doing
Field:
Structure
Of Attention Field Individual Attention
2
Seeing: Acting from the periphery of ones
organisational boundaries
I-in-it (Open Mind)
I-in-now
Lloyds Register Seminar 22 September 2015
3
Field:
Structure
Of Attention Field Conversation
1
Downloading: Speaking from what they want to hear
Talking nice Polite routines, empty phrases
I-in-me Autistic system (not saying what you think)
2 Speaking from what I think
Debate:
Talking tough Divergent views: I am my point of view
I-in-it Adaptive system (say what you think)
Levels of Listening
LISTENING 2: Factual
from outside listening Open disconfirming
noticing
differences
Mind [new] data
seeing through
LISTENING 3: Empathic Open another persons eyes
from within listening
Heart emotional connection
4
Four Levels of Responding to Change
Manifest
action 1. Reacting: quick fixes
Process,
structure 2. Redesigning: policies
Source
of energy,
inspiration 4. Regenerating: sources of commitment and
and will energy
5
Personal Mastery
Personal Vision
Mental Model
Leaps of Abstraction
Espoused Theory
versus Theory-in-Use
6
Shared Vision
Positive versus
Negative Vision
Encouraging
Personal Vision
Reinforcing
Feedback
Systems
Thinking
Balancing Process
Delays
Systems Archetypes
7
Team Learning
Dialogue and
Discussion
Team
Learning
Conflict and Defensive
routines
2
Personal Vision
Mental Models
Presencing
& Creative & Integral Tensions Integral Life Practices
Theory U
Defensive Routines &
Alignment not Agreement Loops & Archetypes
Lloyds Register Seminar 22 September 2015
8
Learning Organisation
DOMAIN OF ENDURING
CHANGE
(deep learning cycle)
Skills and
Capabilities
DOMAIN OF ACTION
(organisational
architecture)
Theory, Methods
Innovations in and Tools
Infrastructure (Design for Learning)
(Support for innovations
and learning)
Conclusion
9
Lee Geok Hwee
Marine Business Manager for Malaysia
M +6012 301 7628 E geok-hwee.lee@lr.org
Lloyds Register
Suite 21-04, Level 21 Menara Tan & Tan, 207 Jalan Tun Razak
50400, Kuala Lumpur, Malaysia
Working together
for a safer world
Lloyds Register and variants of it are trading names of Lloyds Register Group Limited, its subsidiaries and affiliates.
Copyright Lloyds Register Asia. 2015. A member of the Lloyds Register group.
10
Proactive Technical Operational Excellent
Shangri-La Hotel, Surabaya
16 February 2016
Thank you for attending this workshop. We hope you found it interesting and informative.
1. If you have any feedback for the workshop, please contact our speakers or
Carmen Chia
Marine Business Support Specialist
South Asia Area
T: +603 2034 9012
M: +6012 230 7008
E: carmen.chia@lr.org
2. For further information about Lloyd's Register Marine Business in Indonesia, please contact
Fahmi Irfani
Marine Business Development Manager South Asia East
T: +62 (0)21 296 43551
M: +62 (0)812 101 3193
E: irfani.fahmi@lr.org