Region Outage Site Type Site ID Site Name Alar

East Malaysia Full S-eNB LMBSH76026 SK KUNAK m ###

JAYA occur
East Malaysia Full S-eNB LMBSH76032 SK KUNAK I ###
red
East Malaysia Full S-eNB LMBSH76033 SK KAMPUNG ###
Sabah Full S-MOE-RAS BSH76026 SELAMAT
SK KUNAK ###
Sabah Full S-MOE-RAS BSH76032 JAYA
SK KUNAK I ###
Sabah Full S-MOE-RAS BSH76033 SK KAMPUNG ###
SELAMAT

7
Ticket Escalated FO Dispatch 2nd Level Dispatch Duration Alarm
### ### 4:08 Description
[Sabah]--
### ### 4:08 BSH76032--
[Sabah]--
76032KNK1_M
BSH76032--
### ### 4:08 [Sabah]--
>76026KNKJ_
76032KNK1_M
### ### 4:08 BSH76032--
[Sabah]--
M--
>76026KNKJ_
76032KNK1_M
BSH76032--
### ### 4:08 (10.68.21.129)--
[Sabah]--
M--
>76026KNKJ_
76032KNK1_M
### ### 4:08 SK Kunak
BSH76032--
(10.68.21.129)--
[Sabah]--
M--
>76026KNKJ_
1(node
SK L2)--
76032KNK1_M
Kunak
BSH76032--
(10.68.21.129)--
M--
Element
>76026KNKJ_
1(node L2)--
76032KNK1_M
SK Kunak
(10.68.21.129)--
Unreachable
M--
Element
>76026KNKJ_
1(node
SK L2)--
Kunak
--Sev:Full
(10.68.21.129)--
Unreachable
M--
Element
1(node L2)--
SK Kunak
--Sev:Full
(10.68.21.129)--
Unreachable
Element
1(node
SK L2)--
Kunak
--Sev:Full
Unreachable
Element
1(node L2)--
--Sev:Full
Unreachable
Element
--Sev:Full
Unreachable
--Sev:Full

7
Incident Id GRP Root Cause TNB/SESB Outage or Police Report #
TT2017045034 SYD
TT2017045034 SYD
TT2017045034 SYD
TT2017045034 SYD
TT2017045034 SYD
TT2017045034 SYD

7
Latest Updates Pending Reason Assignee Status FO Arrival
{05/May/2017 Chan Closed ###
10:54
{05/May/2017 Chan Closed ###
noc_kamalendr
10:54
{05/May/2017 Chan Closed ###
an} Open ticket
noc_kamalendr
10:54
{05/May/2017 Chan Closed ###
{05/May/2017
an} Open ticket
noc_kamalendr
10:54
10:54
{05/May/2017
{05/May/2017 Chan Closed ###
an} Open ticket
noc_kamalendr
noc_kamalendr
10:54
10:54
{05/May/2017 Chan Closed ###
{05/May/2017
an} Open ticket
an} TT
noc_kamalendr
noc_kamalendr
10:54
10:54
{05/May/2017
escalated
an}
an} to
Open ticket
TT
noc_kamalendr
noc_kamalendr
10:54
SYD
{05/May/2017
escalated
an} to
Open ticket
an} TT
noc_kamalendr
{05/May/2017
10:54
SYD
{05/May/2017
escalated
an} TT to
11:10
noc_kamalendr
{05/May/2017
10:54
SYD
escalated to
SYDWFM_Fari
an} TT
11:10
noc_kamalendr
{05/May/2017
SYD
z} FO Chan
escalated
SYDWFM_Fari
an} TT to
11:10
{05/May/2017
{05/May/2017
SYD
z} FO Chan
escalated to
SYDWFM_Fari
11:10
11:15
{05/May/2017
{05/May/2017
SYD
z} FO Chan
SYDWFM_Fari
SYDFO_ChanS
11:10
11:15
{05/May/2017
{05/May/2017
z} FO Chanfiber
en} CTSB
SYDWFM_Fari
SYDFO_ChanS
11:10
11:15
{05/May/2017
issue.
z}
en}FO Docket
Chan
CTSB
SYDWFM_Fari fiber
SYDFO_ChanS
11:15
No:
{05/May/2017
issue.
z} FO Docket
Chan
en} CTSB fiber
SYDFO_ChanS
[CTS17050915
11:15
No: Docket
{05/May/2017
issue.
en} CTSB fiber
0005(HLM01/05
SYDFO_ChanS
[CTS17050915
11:15
No:
issue. Docket
)]
en} CTSB fiber
0005(HLM01/05
SYDFO_ChanS
[CTS17050915
No:
{05/May/2017
issue.
)]
en} Docket
CTSB fiber
0005(HLM01/05
[CTS17050915
15:03
No:
{05/May/2017
issue. Docket
)]
0005(HLM01/05
SYDFO_ChanS
[CTS17050915
15:03
No:
{05/May/2017
)]
en} Fiber
0005(HLM01/05
SYDFO_ChanS
[CTS17050915
15:03
{05/May/2017
restored.
)]
en} Fiber Site
0005(HLM01/05
SYDFO_ChanS
15:03
up alarm clear.
{05/May/2017
restored.
en} Fiber Site
)]
SYDFO_ChanS
{05/May/2017
15:03
up alarm clear.
{05/May/2017
restored.
en} Fiber Site
15:03
SYDFO_ChanS
{05/May/2017
15:03
up alarm clear.
restored.
en}
15:03Fiber Site
SYDFO_ChanS
SYDFO_ChanS
{05/May/2017
up alarm clear.
en} Resolved
restored.
Fiber Site
SYDFO_ChanS
en}
15:03
{05/May/2017
ticket
up
en} alarm clear.
Resolved
restored. Site
SYDFO_ChanS
15:03
{05/May/2017
ticket
up alarm clear.
en} Resolved
SYDFO_ChanS
17:45
15:03
{05/May/2017
ticket
en} Resolved
noc_kamalendr
SYDFO_ChanS
17:45
15:03
{05/May/2017
ticket
an}
en} Closed
Resolved
noc_kamalendr
SYDFO_ChanS
17:45
{05/May/2017
ticket
an}
en} Closed
Resolved
noc_kamalendr
17:45
{05/May/2017
ticket
an} Closed
noc_kamalendr
17:45
{05/May/2017
ticket
an} Closed
noc_kamalendr
17:45
ticket
an} Closed
noc_kamalendr
ticket
an} Closed
ticket

7
Faulty Station Fault Part SN Fault Remarks Alarm Cleared TT Resolved TT Closed
BSH76032 ### ### ###
BSH76032 ### ### ###
BSH76032 ### ### ###
BSH76032 ### ### ###
BSH76032 ### ### ###
BSH76032 ### ### ###

7
Submitted User Root Cause1 Root Cause2 Exclusion1 Duration1(Minute)
noc_kamalendr L3 Agg & Fiber Third Party > 360
an
noc_kamalendr Related
L3 Agg &> Fiber CTSBParty >
Third 360
an CTSB Fiber
Related
noc_kamalendr L3 Agg &> Fiber CTSB
Third Party > 360
Issue
CTSB Fiber
an
noc_kamalendr Related
L3 Agg &> Fiber CTSB
Third Party > 360
Issue
CTSB Fiber
an
noc_kamalendr Related
L3 Agg &> Fiber CTSB
Third Party > 360
Issue
CTSB Fiber
an
noc_kamalendr Related
L3 Agg &> Fiber CTSB
Third Party > 360
Issue
CTSB Fiber
an Related > CTSB
Issue
CTSB Fiber
Issue

7
Exclusion2 Duration2(Minute) Exclusion3 Duration3(Minute)