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Chapter II Methodology
Chapter II Methodology
METHODOLOGY
This chapter presents the research design used in the study, the locale of the study, unit of
analysis, participants and respondents, research instrument, data gathering process and
measurement or treatment of the data. This study was conducted during the first semester of
school year 2017-2018 at Notre Dame University and the main respondents were the key informant
personnel. In order to clearly weigh the preparedness level of the University, a generic
questionnaire was created and distributed to the respondents.
Research Design
For this study, the research utilized qualitative research designs. This method permitted a
flexible and iterative approach of the research subject. A questionnaire was developed and an
interview was conducted with the key personnel of the University, afterwards to the head of the
Accountancy department in order to validate results gathered from the questionnaire.
The study was conducted at Notre Dame University, located at Notre Dame Avenue,
Cotabato City during the first semester of school year 2017-2018.
The respondents of the study were the key persons of Notre Dame University. The
respondents were chosen using sampling. The head of the department was also interviewed for the
validation of results.
Research Instrument
The research instrument used in the study is a questionnaire which covered the different
requirements for the certification. Questionnaires were sent to some of the administration officials
including a validity test to ensure that the questions are clear and understandable. Afterwards, a
scheduled interview sheet was prepared for validation purposes.
The adviser signed the questionnaire, and a letter was addressed to the concerned
administrators regarding the conduct of the survey. The respondents answered on how ready the
department is in terms of the stated requirements. The key informant personnel served as
respondents and this study which measured the preparedness of the University in applying for ISO
9001:2015 Certification. The letter was given to the respondents and attached to it was the survey
questionnaire. The questionnaire was personally delivered and retrieved by the researchers. After
the tabulation of the questionnaire data, an interview was scheduled with the head of the
Accountancy department. This was made in order to assess the validity of the results from the
questionnaires and give further clarification to the preparedness of the department.
Measurement/Treatment of Data
All data from the research instrument were decoded into quantifiable measures to address
the research problem. The results were tabulated using Microsoft Excel; practice and
documentation were then calculated. These indicated whether NDUs Accountancy Department is
prepared relative to the different requirements needed for ISO Certification.
The data gathered from the interview was used as a comparative tool in order to check if
the interpretations were indeed correct as to the current status of the documents and quality
management planning.
Chapter III
RESULTS
This chapter contains the data gathered from the interview conducted. The results
accumulated from the interview with the key informant personnel of Notre Dame University
were evaluated. This evaluation resulted in Fairly Prepared in Overall requirements for the
quality management system and documentation; Prepared in Management responsibility,
focus, policy, planning and objectives; Fairly Prepared in Resource management and
allocation; Fairly Prepared in Service realization and process management; and Fairly
Prepared in Measurement, monitoring, analysis and improvement.
TOTAL 52 9 4