Professional Documents
Culture Documents
Central Banker - Winter 2005
Central Banker - Winter 2005
Feditorial: How Is the Fall Storms: What • Reg CC Amendments Market Accurately
Payment Business Katrina and Rita Address Remotely Predict Oil Prices?
Likely To Change? Taught Us Created Checks
WINTER 2005
U.S. Treasury and that serve as a central point of contact for the the District’s Branching Out initiative, which began just over a year
www.stlouisfed.org
Treasury on behalf of the entire Federal Reserve System. Sapenaro ago to strengthen the Fed’s presence around the District, especially
previously supported the St. Louis Fed’s president in his role as chair in its branch cities of Little Rock, Louisville and Memphis.
of the Federal Reserve System’s Financial Services Policy Committee, For more information on Sapenaro’s agenda for 2006 and
which oversees providing the Fed’s services to financial institutions. beyond, don’t miss his first Feditorial in the next issue of Central
Top priorities for Sapenaro include ensuring that the Eighth Banker, due out late this winter. ■
Feditorial
My Farewell Feditorial: How Is the
Payment Business Likely To Change?
By W. LeGrande Rives, first vice president of the Federal Reserve Bank of St. Louis
I will retire as first vice president and Other payment options are being adopted rapidly
as consumers see advantages in the alternatives.
chief operating officer of the Federal Perhaps some of the greatest recent impact on the
Reserve Bank of St. Louis on Jan. 3, number of checks being processed by the Fed and
financial institutions has come from technologies
2006. The staff of Central Banker sug- that convert checks to electronics after the checks
gested that I write a “final Feditorial” are written and deposited or mailed. Financial
concerning the changing landscape of institutions and the Fed are going to be challenged
to “right-size” their infrastructures to accommo-
the payment business. Even though it date the legacy payment alternatives, as well as the
sounded like an invitation to write my increasing volume in the electronic alternatives. I
don’t believe it’s going to be obvious as to when one
own obituary, I agreed to do so. abandons the legacy payment infrastructure without
I’ve been involved with the payments system in a significant risk of losing customers and/or nonin-
various capacities since 1968—first as a consultant terest income supported by legacy products.
to financial institutions, then as a commercial bank But these are not observations of doom and
operations manager and now in my assignment gloom. My final comment is that over the years
here at the Fed. Having observed and participated the financial services industry has proven to be
in the forecasting of a future “checkless society” by adaptable and resilient. In addition, it includes
some of the leading operations pundits in the ’70s some very creative people. As a result, some of
and ’80s, it’s unlikely that I’m going to offer any the other predictions I’ve heard over the years—in
predictions for the payment business of the future. terms of banks, credit unions and others becoming
But I will leave you with a couple of observations irrelevant—have also been inaccurate. Perhaps the
based on my experience.
Ultimately, the types and
forms of payments most widely
used will be decided by the While financial institutions and others continue to
consumers—individuals and
businesses. While finan- invent and offer various payment “whiz-bang”
cial institutions and others
continue to invent and offer alternatives, consumers will not adopt these
various payment “whiz-
bang” alternatives, consumers alternatives to any large extent unless they view them
will not adopt these alter-
natives to any large extent as convenient, secure, low-cost and reliable.
unless they view them as
convenient, secure, low-cost
and reliable. Checks have
survived because to some degree they’re all these more things change, the more they stay the same—
things. And it’s unlikely that consumers will read- at least in terms of how we, the financial services
ily abandon any form of payment that meets these industry, adapt to consumer requirements. If you
criteria—particularly something as longstanding continue to do so, I believe you’ll continue to have
and engrained as the writing of a check. a large market share of payments and payment-
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continue to grow. While the percentage of checks Good luck and best wishes to all the financial ser-
written as a percent of total payments is declining, vices industry comrades I’ve met over the years. ■
there are still large numbers of checks being written.
District Banks Dodge Fall Storms:
What Katrina and Rita Taught Us
A
lthough Katrina, Rita and Wilma spared Eighth District banks the brunt many of the banks impacted and were considered a primary channel for
of their physical damage, the storms undoubtedly caused many information between bankers and the Fed.”
bankers across the country to re-examine their contingency plans. In a cooperative effort among its employees, Memphis extended its hours
Reserve banks did the same. In fact, many of those not directly affected of operation to meet customer needs, filling orders that were called in past
by the damage played key roles in keeping the banking system up and deadlines, even receiving and processing orders on Saturday, Sunday and
running. Following are some highlights of the Fed’s regional approach to Labor Day. The Memphis cash operation processed orders for 20 consecutive
supporting customers throughout the emergency, as well as a brief reflec- days following Hurricane Katrina. Other buddy sites had similar responses.
tion of some lessons learned.
Lessons Learned
Let the Juggling Begin Using tools from its contingency plan and a commitment to customer
When news of the first hurricane hit, the Sixth Federal Reserve District, service, the New Orleans Branch resumed some cash operations by late
headed by the Federal Reserve Bank of Atlanta, put its contingency plan to September, just four weeks after the first hurricane hit and months before it
the test. With floodwaters rising and virtually the entire city of New Orleans was expected to open.
evacuated, the Atlanta Fed’s branch there was forced to close, and numerous Now, after the critical phase of the emergency ended, is when the real
services—including cash and check processing—had to be rerouted. evaluations of the Fed’s contingency efforts begin, of course. The Fed
Fortunately, several Fed branches around the Fed System had already reaped the value of partnerships across many services and will, as an orga-
been designated as “buddy sites” to help in the event of a disaster in that nization, continue to discuss best practices in order to respond effectively to
region. Several Fed sites across the Sixth District and beyond stepped in any future emergencies.
immediately to provide cash services to Gulf region customers. The Atlanta Torbett considers his experience on this issue to be valuable to the Fed
office took in rerouted check processing from its closed branch. and worthy of sharing with bankers, as well. “We must engage all available
The Memphis Branch, located in the Eighth District, was one of the parties in emergency planning and seek additional partnerships for times
designated buddy sites that provided cash services. As an office that serves when normal communication channels may not be available,” he says.
as the Federal Reserve System’s consolidated food coupon processing site, The Federal Reserve Board established and continues to update a web
Memphis had almost every financial institution set up in its accounting page featuring operational and regulatory guidance on issues raised by the
operation system. This made it relatively easy and straightforward for recent disasters. (See shaded box.) These documents and other helpful
financial institutions impacted by the hurricane to obtain cash services from links might help your institution learn more about the Fed’s response and
a site that they would otherwise not have had access to. how to best prepare for future situations. ■
Memphis Takes the Lead in Destroying
Contaminated Currency
The Memphis Branch not only assisted by providing cash services, but
Federal Reserve Board
also took the lead in destroying currency contaminated during the disaster.
Because of exposure to hazardous chemicals and sewage in a flood at a Resources and Updates
New Orleans armored car facility, the currency had to be burned, rather For more information on the Fed’s official
than simply shredded. Memphis officials coordinated this effort, and with
the aid of an off-site technique called hot-burn incineration—at a tempera-
responses to hurricanes Katrina and Rita,
ture of 1,600 degrees—the currency was successfully destroyed. go to the Federal Reserve Board’s hurricane
Fed’s Response Credited to Creative web page at www.federalreserve.gov/
Partnerships and Cooperation hurricanekatrina.htm. There, you will find
Communication is a critical part of any contingency plan, but what official Fed documents issued by the Board,
happens when traditional communication vehicles are completely unusable?
as well as links to additional resources from
In this case, the Fed capitalized on strategic channels that already existed.
“We worked directly with our armored carrier services and considered the Atlanta Fed, Dallas Fed, FDIC, FFIEC,
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must bear the loss when it pays a check that was not authorized the loss created by an unauthorized remotely created check to
www.stlouisfed.org
by the accountholder. A remotely created check typically is created the depositary bank. The amendments do not affect the rights
when a checking accountholder authorizes a payee to draw a of checking account customers, because they are not liable for
check on the account but does not actually sign the check; thus, unauthorized checks drawn on their accounts. ■
Does the Oil Futures Market
Accurately Predict Energy Prices?
By Michael R. Pakko
predictions. That’s because the spot over time as producers increase their output.
www.stlouisfed.org
price of oil, which is the price of When considering the convenience yield factor, we are left
oil available for immediate deliv- with the conclusion that prices of futures contracts convey
ery, reflects information about both little exploitable information about future spot prices. ■
FedFacts
New $10 Note Coming Soon (501) 324-8296; Kendra Keller in Louisville, continued to introduce and enhance the more
The new, more secure design for the $10 (502) 568-9202; Cathy Martin in Memphis, efficient electronic products. Price increases
note, unveiled in late September, will hit (901) 579-4102; or Cindy Davis in St. Louis, affect mainly manual, paper-based payment
circulation early in 2006. Most noticeably, (314) 444-8761. ■ processing services. ■
the new note incorporates subtle background
colors in shades of orange, yellow and red. It New Fees for Priced Services Reflect FOMC Releases 2006 Meeting Dates
Fed’s Cost-Cutting Initiatives The Federal Open Market Committee has
also features several new torch symbols, which
Fee schedules for 2006 Federal Reserve announced its tentative meeting schedule
are a unique characteristic of the redesigned
Financial Services are now available online at for 2006:
$10 denomination. For more information
www.frbservices.org/FeeSchedules. The new
about how to recognize these and other
fees become effective Jan. 3, 2006. Jan. 31 Aug. 8
changes, go to the Bureau of Engraving and
Prices in most of the priced-service areas March 28 Sept. 20
Printing’s web site at www.bep.treas.gov. ■
will remain stable or decline next year, thanks May 10 Oct. 24
Brochures Guide Home Buyers to in part to recent Fed initiatives to improve June 28/29 Dec. 12
Home Counseling Services operational efficiencies and reduce costs.
The St. Louis Fed recently updated its series Responding to the national trend away from Each meeting date is tentative until confirmed
of brochures highlighting resources for potential the use of checks and toward more efficient at the meeting immediately preceding it.
home buyers. The brochures are now available electronic payment alternatives, the Fed
for order and display as lobby promotions.
The brochure series, entitled Learn Before
You Leap, focuses on organizations that pro-
New Year’s Day Jan. 2
vide housing counseling in the major cities of 2006 Holiday Martin Luther King Jr. Day Jan. 16
Presidents Day Feb. 20
the Fed’s Eighth District: Little Rock, Louisville, Schedule: Memorial Day May 29
Memphis and St. Louis. The organizations
Independence Day July 4
listed provide advice on every step of the Federal Labor Day Sept. 4
home-buying process, from budgeting income
to negotiating a contract to closing on a loan. Reserve Columbus Day Oct. 9
Veterans Day Nov. 11*
Learn Before You Leap is available at System Thanksgiving Day Nov. 23
www.stlouisfed.org/community; click on
Christmas Day Dec. 25
“Other Publications.” Multiple copies can
*For holidays falling on Saturday, Federal Reserve banks and branches will be open the preceding Friday.
be ordered from Julie Kerr in Little Rock,
Managing Editor
Stephen Greene
(314) 444-8636
stephen.p.greene@stls.frb.org