Professional Documents
Culture Documents
1.1 Project Profile Emotional Intelligence: - Aristotile
1.1 Project Profile Emotional Intelligence: - Aristotile
EMOTIONAL INTELLIGENCE
Anyone can become angry-that is easy. But to be angry with the right
person, to the right degree, at the right time, for the right purpose and in
the right way-this is not easy.
-ARISTOTILE
DEFINITION
Shalvey and Mayer (1990) who defined EI as “the ability to monitor one's
own and others' feelings and emotions, to discriminate among them and to
use this information to guide one's thinking and actions.”
1
Emotional Intelligence Quotient (EQ):
NEED:
Self /others
Understanding / applying
2
appropriate, encouraging their creativity yet restraining them from foolish,
destructive or discourteous behavior. If, therefore, one is not at ease with
own emotions, it will be hard to relate to others and to respond
appropriately to them.
COMPANY PROFILE
3
Eveready is certified with ISO-9002 certification for most of its
plants. The plant is licensed by “Bureau of Indian standards for
manufacturing” of all its batteries.
Mile stones:
• 1905: national carbon starts its Indian operations with the sale of
batteries imported from USA.
• 1926: Eveready Company India setup the first carbon factory in
Kolkata.
• 1934: Eveready Company is incorporated as a private company.
• 1941: union batteries merges with Eveready Company a name is
changed to national carbon company.
• 1951: Renamed as union carbide India ltd as subsidiary of
worldwide multinational union carbide corporation.
• 1958: company set its torch manufacturing plant in Luck now, one
of the largest in south Asia.
• 1996:Mc.lead Russell ltd.., merged with EIIL, bulk tea business
brought into EIIL fold.
• 2000: Bishnauth Tea Company merged with Eveready industries
India ltd.
• 2005: brand Eveready is 100 year old.
4
Vision
Companionship:
Tangible differentiation:
Consumer proximity:
5
Key strength of Eveready:
The key strength of Eveready lie in its four core assets, which are:-
Products of Eveready:
For domestic:
For export:
• Lava
6
SCOPE OF THE STUDY
7
OBJECTIVES OF THE STUDY
PRIMARY OBJECTIVE
SECONDARY OBJECTIVE
8
LIMITATION OF THE STUDY
others emotions.
biased.
worker’s.
9
RESERARCH METHODOLGY
INTRODUCTION
“Research is an art of gathering, analyzing, recording and gaining
new knowledge through a systematized effort”.
RESEARCH:
RESEARCH DESIGN
10
individual or a group. It includes surveys and fact-finding enquiries of
different kind
UNIVERSE OF STUDY
SAMPLING DETIALS:
SAMPLING UNIT:
SAMPLING PROCEDURE:
SAMPLE SIZE:
11
The sample size selected for the purpose of the study was 120
employees.
SURVEY DETIALS:
This study has been conducted during the period of two months.
DATA COLLECTION
Data is the base for any research. The sources of date are broadly
classified into two categories, namely:
PRIMARY DATA
SECONDARY DATA
12
STATISTICAL TOOLS USED
Percentage Analysis
Chi-Square Test
Correlation Analysis
Weighted Average Method
Number of respondents
Percentage = -----------------------------*100
Total respondents
13
Weighted Average Method
Chi-Square Test
14
E (10-E1-0.5)²
Chi-square = --------------
E
Correlation analysis
15
DATA ANALYSIS INTERPRETATION
TABLE – 1
1. 20-30 52 43
2. 31-40 40 33
3. Above 40 28 24
INTERPERTATION:
The above table reveals that out of 120 respondents, 43% of the
respondents are in the age level of below 20-30, 33% of the respondents
are in the age level of 31 – 40 and 24% of the respondents are in the age
16
CHART– 1
50%
45% 43%
40%
CENTAGE OF RESPONDENTS
35%
30%
25%
20%
15% 17
TABLE-2
EDUCATIONAL LEVEL
INTERPERTATION:
The above table reveals that out of 120 respondents, 33% of the
diploma level, and 17% of the respondents having studied post graduate.
18
CHART– 2
EDUCATIONAL LEVEL
Post gratuate
QUALIFICATION LEVEL
Graduate
Diploma level
19
TABLE – 3
EXPERIENCE OF RESPONDENTS
INTERPERTATION:
The above table reveals that out of 120 respondents, 40% of the
20
CHART– 3
EXPERIENCE OF RESPONDENTS
27%
21
TABLE-4
2. Sometimes 48 40%
3. Often 60 50%
4. Never 0 0%
INTERPERTATION:
respondents having never they panic, let trusted others see your fear.
22
CHART– 4
50%
45%
40%
35%
30%
25%
20%
23
15% 10%
TABLE-5
LIGHTLY
2. Sometimes 8 7%
3. Often 64 53%
4. Never 48 40%
INTERPERTATION:
respondents having often, 40% of the respondents having never, 7%of the
the time they forgive themselves their mistake and take it lightly.
24
CHART– 5
LIGHTLY
60%
50%
40%
30%
25
TABLE-6
STRONGLY PROTEST AGAINST MISTREATMENT
2. Sometimes 60 50%
3. Often 12 10%
4. Never 0 0%
INTERPERTATION:
in the organization, 40% of the respondents are most of the time, 10% of
the respondents are often, 0% of the respondents are never they strongly
26
CHART– 6
50%
45%
40%
40%
35%
30%
25%27
TABLE-7
2. Sometimes 44 36%
3. Often 0 0%
4. Never 0 0%
INTERPERTATION:
the respondents having both often, and never they recover the minor
mistakes.
28
CHART– 7
70%
60%
50%
40%
64%
29
30%
TABLE-8
FROM EMPLOYER
2. Agree 60 50%
3. Neutral 8 6%
4. Strongly disagree 0 0%
5. Disagree 0 0%
INTERPERTATION:
30
CHART– 8
FROM EMPLOYER
50%
50%
45%
40%
40%
35%
30%
25%
20%
31
15%
TABLE-9
2. Sometimes 28 23%
3. Often 64 53%
4. Never 16 14%
INTERPERTATION:
motive, 10% of the respondents having most of the time need to push
32
CHART– 9
60%
50%
40%
30%
20%
33
10%
TABLE-10
1. Strongly agree 4 4%
2. Agree 12 10%
3. Neutral 52 43%
5. Disagree 31 27%
INTERPERTATION:
said neutral, 27% of the respondents said disagree, 16% of the respondents
respondents said strongly agree they not satisfied with your work unless
34
CHART– 10
50%
45%
40%
35%
30%
\
25%
20%
15%
35
10%
TABLE-11
2. Sometime 52 44%
3. Often 48 40%
4. Never 0 0%
INTERPERTATION:
36
CHART-11
0%
Never
Often
some time
37
TABLE-12
2. Sometimes 44 36%
3. Often 44 36%
4. Never 44 4%
INTERPERTATION:
are said both sometimes and often, 24% of the respondents are said most
of the time, 4% of the respondents are said never they co-workers help
38
CHART-12
CO-WORKERS HELP WITH ANY HESITATION
36%
39
TABLE-13
2. Sometimes 16 13%
3. Often 48 40%
4. Never 44 37%
INTERPERTATION:
are said often, 37% of the respondents are said never, 13% of the
respondents are said sometimes, 10% of the respondents are said most of
the time they understand your co- worker feels and needs without any
partiality.
CHART-13
40
UNDERSTAND YOUR CO-WORKER FEELS
AND NEEDS WITHOUT ANY PARTIALITY
37%
TABLE-14
41
FACING OF SUCCESS
2. Proved 52 43%
3. Balanced 4 3%
INTERPERTATION:
having proved with facing of success, 40% of the respondents are very
42
CHART-14
FACING OF SUCCESS
45%
40%
35%
30%
25%
20%
15%
10%
43
5%
TABLE-15
FACING OF FAILURE
1. Stressful 12 10%
2. De-motivated 16 13%
3. Balanced 32 27%
4. Challenging 60 50%
INTERPERTATION:
CHART-15
FACING OF FAILURE
44
50%
45%
40%
35%
30%
25%
20%
15%
10%
10%
TABLE-16
5% 45
ACCEPT PEOPLE HAVING DIFFERENT THOUGHTS
1. Yes 68 57%
2. No 52 43%
INTERPERTATION:
accept people having different thoughts, and 43% of the respondents are
CHART-16
46
43%
TABLE-17
47
S.NO PARTICULAR RESPONDENTS PERCENTAGE
1. Serious 24 20%
3. Confident 32 27%
4. Fun 12 10%
INTERPERTATION:
take the job with confident,23% of the respondents take the job with very
dedicating,20% of the respondents take the job with both serious and sake
48
CHART-17
TAKE YOUR JOB
30%
25% 23%
20%
20%
15%
10%
49
5%
TABLE-18
2. Sometimes 58 47%
3. Often 36 30%
4. never 8 7%
INTERPERTATION:
said most of the time, 47% of the respondents said sometimes, 30% of the
50
CHART-18
AVOID PEOPLE DO NOT RESPECT YOUR FEELINGS
50%
45%
40%
35%
30%
25%
20%
15% 51
TABLE-19
2. Agree 40 34%
3. Neutral 16 13%
4. Strongly disagree 0 0%
5. disagree 0 0%
INTERPERTATION:
respondents are said strongly agree, 34% of the respondents are said
agree, 13% of the respondents are said neutral, 0% are said both disagree
52
CHART-19
EMOTIONAL PEOPLE ALWAYS MAKE
UNCOMFORTABLE
0%
Disagree
0%
Strongly disagree
Neutral 13%
Agree
53
TABLE – 20
1. Depressed 16 13%
2. Serious 76 63%
3. Restless 28 24%
INTERPERTATION:
24% of the respondents take the problem to be restless, and 13% of the
54
CHART-20
PROBLEMS IN THE WORKING ENVIRONMENT
24
55
TABLE-21
2. Sometimes 0 0%
3. Often 76 63%
4. never 44 37%
INTERPERTATION:
are often, 37% of the respondents are never, 0% of the respondents are
most of the time, and sometimes they express your anger with others.
56
CHART-21
100%
90%
80%
70%
60%
50%
40%
30%
57
20%
TABLE – 22
INTERPERTATION:
58
CHART-22
100%
90%
80%
70%
60%
100%
50%
40%
30%
59
TABLE 23
2. Sometimes 56 46%
3. Often 24 20%
4. never 0 0%
INTERPERTATION:
are sometimes, 34% of the respondents are most of the time, 20% of the
respondents are often, 0% are said never they people make bad about you.
60
CHART- 23
PEOPLE MAKE BAD ABOUT YOU
50%
45%
40%
35%
30%
25%
20%
34%
15%
10%
61
TABLE-24
2. Sometimes 36 30%
3. Often 56 47%
4. never 24 20%
INTERPERTATION:
respondents are said often, 30% of the respondents are said sometimes,
20% of the respondents are said never, 3% of the respondents are said
62
CHART- 24
50%
45%
40%
35%
30%
25%
20%
15%
10% 63
WEIGHTED AVERAGE
TABLE -1
NO OF
S.NO PARITICULAR(X) RESPONDENTS X*W RESULT
(W)
4. Disagree 0*2 0
TOTAL 508
Σ xw
Weighted average = ———
Σ w
64
= 508/120
= 4.23
Inference:
65
WEIGHTED AVERAGE
TABLE -2
NO OF
S.NO PARITICULAR(X) RESPONDENTS X*W RESULT
(W)
2. agree 12*4 48
4. Disagree 20*2 40
TOTAL 296
Σ xw
Weighted average = ———
Σ w
66
=6/120 =2.467
Inference:
It shows that the not satisfied with your work unless someone
67
CORRELATION ANALYSIS
TABLE –I
X Y XY X² Y²
1 44 44 1 1936
X= 120/4=30
Y = 120/4=30
XY = 30*30 = 900
68
σX = 1/N √ �X²- X2
= √ ((5413/4) - 900)
= √ (1353 - 900)
= 21.28
�Y = 1/N √ �Y²- Y2
= √ {(4604/4) - 900}
= √ (1151 - 900)
= √ 251
= 15.84
Therefore R (X, Y) = 1 / N * �XY – XY /. �X �Y
= 1 / 4 * 3408 – 900 / 21.28* 15.84
= 0.4650
INTERPERTATION:
The result shows that is positive correlation between the above two
CHI-SQUARE
TAKE YOUR JOB
TABLE -1
69
NO 1 2 3 4 5
2 2 3 1
FREQUENCY 24
4 8 2 2
Null hypothesis: Ho
Alternate hypothesis: H1
70
O E O-E (O-E)2 (O-E)2/E
24 24 0 0 0
28 24 4 16 0.67
32 24 8 64 2.66
12 24 -12 144 6
24 24 0 0 0
TOTAL 9.33
Null Hypothesis.
INTERPERTATION:
There is no significant different between the emotion and taking your job.
CHI-SQUARE
71
EXPERIENCE LEVEL OF RESPONDENTS
TABLE -2
NO 1 2 3
FREQUENCY 48 40 32
Null hypothesis: Ho
Null hypothesis: H1
72
CHI SQUARE TABLE
48 40 8 64 1.6
40 40 0 0 0
32 40 -8 64 1.6
TOTAL 3.2
INTERPERTATION:
73
There is no significant different between the organization Experience
level of respondents.
FINDINGS
Majority (50%) of the employees are agree that most of the time,
when they are panic they trust other see their fear.
against mistreatment.
Majority (53%) of the employees are most of the time, recover the
minor mistake.
74
Majorities (40%) of the employees are often, understand themself
confident.
75
Many of the employees take the environment problem seriously.
others
equally.
Many of the employees say that when other feels bad about them
speak.
76
SUGGESTION
Intelligence programs.
77
CONCLUSION
regard the aspect of the study has been made and effectively dealt with
78
BIBLIOGRAPHY
WWW.GOOGLE.COM
79
A STUDY ON EMOTIONAL INTELLIGENCE IN EVEREADY
INDUSTRIAL LIMITED
QUESSTIONNAIRE
PERSONAL DETAILS
1. AGE OF EMPLOYEE :
( ) 20-30 years
( ) 31-40 years
( ) Above 40 years
2. EDUCATIONAL QUALIFICATION:
( ) school level
( ) diploma level
( ) UG level
( ) PG level
3. EXPERIENCE:
( ) Less than 5 years
( ) 5-10 years
( ) More than 10 years
4. When you are panic, do you let trusted others see your fear?
80
5. Can you forgive yourself your mistakes and take yourself lightly?
81
10. Are you not satisfied with your work unless someone else praises it.
12. When you ask help with you co-workers, do there support without any
hesitation
13. With out any partiality can you understand your co-workers feels and
needs?
82
15. How do you feel when you facing the failure.
16. Can you accept the people who having different thoughts?
( ) Yes ( ) No
( ) Disagree
83
21. Can you express your anger with others?
( ) Yes ( ) No
23. When some people make feel bad about yourself, you don’t know
what to do.
84