Huong Dan Su Dung Outlook PDF

T hc
Microsoft
Outlook 2010
Mc lc:
CHNG I: LM QUEN VI OUTLOOK 2010 ......................................................... 7
1. Lm quen Outlook 2010 ........................................................................................... 7
a. Qun l nhiu ti khon e-mail t mt ni ............................................................. 7
b. Social Networking Integration: ............................................................................... 7
c. Tm hiu v Ribbon ................................................................................................ 9
d. Thanh cng c mini ................................................................................................ 10
e. Calendar- lch lm vic........................................................................................... 10
f. Tc dng ca Contacts (Lin h ) ............................................................................ 11
2. Cc thao tc c bn .................................................................................................... 11
a. Dng nhiu ti khon Outlook trn mt PC ........................................................... 11
b. Mt s khi nim:................................................................................................... 15
c. Gi email cho nhiu ngi nhng du tn ngi nhn .......................................... 17
d. nh km t p vo Email ......................................................................................... 18
e. Chn hnh nh vo ni dung Email ........................................................................ 18
f. Chnh sa hnh nh bn chn vo Email ................................................................ 19
g. Quan st cc t p nh km trc khi gi email...................................................... 20
h. To email tr li t ng (auto reply) .................................................................... 20
i. Khi phc cc message b xo trong Outlook ................................................. 22
j. Triu hi v sa thtrt gi vi MS Outlook ..................................................... 27
k. S dng nt voting ................................................................................................. 30
l. Theo di e-mail gi i ............................................................................................. 33
CHNG II: CC CNG C TIN CH TRONG OUTLOOK ................................ 35
1. Tasks nhim v, tc v ........................................................................................ 35
a. To mt nhim v (cng vic cn thc hin) ......................................................... 35
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b. nh du cc nhim v hon tt ....................................................................... 36
2. Lin h ....................................................................................................................
38
a. To mt lin h (Contact)....................................................................................... 38
b. To Lin h t email nhn ............................................................................... 39
c. To Nhom lin h (Contact Group) trong Microsoft Outlook.............................. 40
d. Chuyn danh b t Gmail vo MS Outlook 2010 ................................................ 43
3. To ch k cho Email ........................................................................................... 47
a. Ni dung ch k Email ......................................................................................... 48
b. Cch to ch k trong Email .................................................................................. 48
c. a hnh nh vo ch k........................................................................................ 50
d. a Business Card vo ch k .............................................................................. 51
e. Chn mt ch k t ng...................................................................................... 51
f. Chn ch k bng tay ........................................................................................... 52
4. Cc tnh nng khc ................................................................................................ 52
a. u tin theo di email bng c .............................................................................. 52
b. Thay i cc mc trong TO-DO BAR ................................................................... 53
c. Cch tt, m TO-DO BAR ..................................................................................... 54
e. Sp xp hp th bng mu sc.............................................................................. 54
f. nh du cc Email bng th mu Categories ....................................................... 57
g. To cc th mc chuyn nghip............................................................................. 60
Cch to th mc .......................................................................................... 61
Di chuyn cc email vo th mc va to ................................................... 61
Di chuyn cc Email vo th mc bng lnh ............................................... 61
To quy tc nhn mail .................................................................................. 62
h. Cch thc to v s dng email mu .................................................................... 62
i. Sao lu v phc hi Rules trong Outlook ............................................................. 65
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j. Xa cc th mc cha Email ................................................................................ 67
k. Tm Email mt cch nhanh chng ........................................................................ 67
l. Tm Email nhanh vi cng c Instant Search ....................................................... 67
CHNG III: QUN L HP TH CA BN V DUNG LNG V LU TR

....................................................................................................................................... 69
1. Xc nh kch thc hp th v lm gim dung lng.......................................... 69
a. Dung lng ca Email............................................................................................ 69
b. Xem dung lng hp th ....................................................................................... 69
c. Kim tra dung lng cc th mc bng Mailbox Cleanup .................................... 71
d. Lu cc t p nh km vo a ........................................................................ 74
e. Xa vnh vin cc Email ra khi hp th ............................................................... 74
f. Tc dng ca Junk Mail .......................................................................................... 75
2. Di chuyn hoc sao chp tin nhn vo cc th mc c nhn ................................. 76
a. Cn bn v kho lu tr ........................................................................................... 76
b. Lu cc email vo th mc c nhn....................................................................... 77
c. Cch to cc th mc c nhn ................................................................................ 78
d. Cch chn cc subfolder trong th mc c nhn ................................................... 80
e. Di chuyn Email vo th mc c nhn .................................................................. 80
f. Lu tr email ra a ........................................................................................... 81
g. Phn loi th ......................................................................................................... 82
3. Lu tr cc th t c ............................................................................................ 88
a. Lm quen vi AutoArchive .................................................................................. 88
b. Xc nh Email c trong AutoArchive ................................................................. 89
c. Lu tr Calendar ................................................................................................... 90
CHNG IV: S DNG LCH LM VIC MT CCH HIU QU.................... 92
1. Cn bn v Outlook Calendar ................................................................................ 92
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a. To cc mc trong Calendar ................................................................................. 92
b. Kim tra Calendar ................................................................................................. 95
c. Chn la cch lp biu trong Calendar ................................................................. 96
d. To cc cuc hn................................................................................................... 97
e. To lch cho cc cuc hp .................................................................................... 99
f. To lch cho vic tham gia hi tho ...................................................................... 99
g. Kim tra cc nhim v to ra .........................................................................101
h. Cc ng dng ngoi vic gi Email trong Outlook ............................................102
i. Hin th li cc nhim v ....................................................................................103
j. iu chnh nhim v theo nh k ......................................................................103
k. Chn cch nhc nh ............................................................................................ 104
l. T mu cho cc hng mc ..................................................................................105
2. Xem v s dng nhiu lch lm vic ..................................................................106
a. To mt Calendar mi ........................................................................................106
b. Qun l cc th mc c nhn ..............................................................................107
c. To mt cuc hn nhiu Calendar ...................................................................108
d. To nhm cho cc Calendar trong Navigation Pane ..........................................108
e. S dng v chia s Calendar ...............................................................................109
CHNG V: QUN L CC THNG TIN ............................................................ 117
a. To cc thng tin v bn thn .............................................................................117
b. Thm v xa thng tin trn Business Card .........................................................118
c. Chuyn i cc thng tin trn Business Card .....................................................119
d. iu chnh tt c trong Business Card ................................................................ 120
e. Gi Email c km theo Business Card ............................................................... 120
f. nh km Business Card trong phn ch k ......................................................122
g. Khi thay i Business Card tr li mc Contacts ............................................123
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h. To khong trng trong Business Card ............................................................... 124
CHNG VI: TH THUT ......................................................................................125
1. ng lu nhng g quan trng trong hp th "ph thi" ....................................125
2. Th rc thit lp mt ln qun hn ............................................................. 125
3. Gi th s lng ln vi Word ..........................................................................126
4. To hp th tm kim..........................................................................................126
5. Sao lu Microsoft Outlook khng cn phn mm ..............................................126
6. Skylook 2.0 .........................................................................................................127
7. Cu hnh ti khon gmail ....................................................................................128
8. M Calendar, Contacts hay Task List cng lc ..................................................131
9. Hin th ngy thng Calendar ..........................................................................131
10. S dng k t vit tt cho ngy, gi ...................................................................132
11. Ty bin thanh Ribbon .......................................................................................132
12. Thm d liu lch biu vo email .......................................................................133
13. B cc add-in khng cn thit ............................................................................133
14. Cc phm tt ........................................................................................................134
15. Ko v th bt c th g ......................................................................................134
16. B m phi bt c th g ........................................................................................135
17. Tm kim mi th ............................................................................................... 135
18. To cc th mc m cho bt c th g ............................................................... 135
19. Tit kim thi gian thi gian, ch Download tiu ca Email .........................135
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Chng I. Lam quen vi Outlook 2010
CHNG I: LM QUEN VI OUTLOOK 2010
1. Lm quen Outlook 2010
a. Qun l nhiu ti khon e-mail t mt ni

Bn c th d dng qun l nhiu hp th e-mail. ng b ha cc loi email ca
nhiu ti khon e-mail t cc dch v nh Hotmail, Gmail hoc bt k nh cung cp
khc ch sang Outlook 2010.
b. Social Networking Integration:

Microsoft nhn ra xu hng pht trin ca mng x hi nn thm Outlook Social
Connector vo ng dng Outlook 2010. Outlook Social Connector c th va xem
mail, va cp nht tnh trng, chia s t p v hnh nh. T gip duy tr v m rng
mng li x hi ca bn tt hn. S xut hin Facebook add-in trong nhng phin
bn u.
Cng nh cc phin bn Outlook trc, ngi dng c th t trang ch ca mnh cho

mt th mc.
Qun l lch t nay s n gin v tt hn Outlook 2007, kh nng ng b ng vi

lch hin ti.
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Bn cnh khon chnh giao din ngi dng, s c thm nhiu la chn kt ni ti
cc dch v bn ngoi, sn phm v khch hng.
Hc tp phong cch ti gin ht sc t Windows 7, giao din lm vic Office 2010

gn gng ch khng cn ln xn nh trc.
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Windows Live Mail tht ng khen, cc Ribbon c th d dng qun l n, hin th

hoc bin mt hon ton.
Khi nng cp ln phin bn mi, ngi dng ch cn thc hin thng qua qu trnh ci
t.
Thm ch nu g b version c th phn setting vn c duy tr.
c. Tm hiu v Ribbon
Giao din mi ca Outlook 2010 c tn gi l Ribbon. Nu bn s dng Microsoft
Office Word 2010, cc giao din s quen thuc vi bn hn v trong Outlook 2010
c son tho da trn Word 2010, cc lnh trong Word s c sn khi bn son ni
dung trn Outlook.
Ribbon ca outlook 2010 c sp xp nh sau:
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1. Tabs: cc giao din c to ra t cc Tab khc nhau. hnh trn l giao din ca
tab Message. Trong cc tab l cc lnh v cc nt lnh.
2. Groups: Mi Tab c cc lnh lin quan n nhau, ta c th gom thnh mt nhm
(group). V d hnh trn l nhm Basic Text.
3. Trong hp Font ch c cha cc kiu ch dng nh dng cc kiu ch.
d. Thanh cng c mini
Thanh cng c mini gip ngi dng nh dng vn bn thun li v nhanh chng
hn.
1. Chn vn bn ca bn bng cch ko chut t khi, sau B m chut phi, th

thanh cng c s hin ra.
2. Thanh cng c s xut hin chm trn nn vn bn. Nu bn tr n n, n s hin
ni ln v bn c th s dng n nh dng vn bn.
e. Calendar- lch lm vic

Tnh nng Calendar cn thit cho ai thng xuyn phi sp xp thi gian gp khch
hng, hi hp. Ngi dng cn c ty chn nhc lch lm vic theo gi, theo ngy
(dng nhc nh hin trn mn hnh theo lch hn) Thng tin lch lm vic ca tng
c nhn trn th mc dng chung cn gip ngi dng bit ng nghip khi no bn
cng tc, ngh m
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f. Tc dng ca Contacts (Lin h )
Bn c nhiu mi quan h, bn khng th nh ht ngh nghip, a ch ca tng

ngi. Trong Outlook 2010, Contacts c tc dng lu tr thng tin ca i tc ca bn,
d dng cho vic tm kim. Bn c th lu bt k thng tin ca ai trong Contacts.
2. Cc thao tc c bn
a. Dng nhiu ti khon Outlook trn mt PC
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Show Profiles
Bm nt Add
Trang 12
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b. Mt s khi nim:
Cc giao thc gi v nhn Email
a. SMTP (t ch Simple Mail Transfer Protocol) -- hay l giao thc chuyn th n

gin. y l mt giao thc v vic vn chuyn email gia cc my ch trn ng
trung chuyn n a ch nhn cng nh l lo vic chuyn th in t t my khch
n my ch. Hu ht cc h thng th in t gi th qua Internet u dng giao thc
ny. Cc mu thng tin c th c ly ra bi mt email client. Nhng email client
ny phi dng giao thc POP hay giao thc IMAP.
b. IMAP (t ch Internet Message Access Protocol) -- hay l giao thc truy nhp
thng ip (t) Internet. Giao thc ny cho php truy nhp v qun l cc mu thng
tin v t cc my ch. Vi giao thc ny ngi dng email c th c, to ra, thay i,
hay xo cc ngn cha, cc mu tin ng thi c th tm kim cc ni dung trong hp
th m khng cn phi ti cc th v.
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c. Phin bn mi nht ca IMAP l IMAP4 tng t nhng c nhiu chc nng hn

giao thc POP3. IMAP nguyn thu c pht trin bi i hc Standford nm 1986.
d. POP (t ch Post Office Protocol) -- hay l giao thc phng th. Giao thc ny
c dng truy tm cc email t mt MTA. Hu ht cc MUA u dng n giao
thc POP mc d mt s MTA cng c th dng giao thc mi hn l IMAP.
Hin c hai phin bn ca POP. Phin bn u tin l POP2 tr thnh tiu chun
vo thp nin 80, n i hi phi c giao thc SMTP gi i cc mu thng tin.
Phin bn mi hn POP3 c th c dng m khng cn ti SMTP.
- Mc Inbox: L hp th n, cho bit s lng th gi n, khi chn mc ny

th khung gia hin ra tn, a ch, tiu ni dung, hp th ca ngi gi
n.
- Mc Drafts: L mc lu cc ni dung th son nhng cha hon chnh v
khng gi i.
- Mc Outbox: L hp th i, s lu a ch, ni dung th gi i (ch l phi
c xc lp cho mc ny, nu khng s khng lu).
- Mc Sent Items: L mc lu cc ni dung th gi i thnh cng
- Mc Deleted Items: Cc th xa, khi xa th th a ch v ni dung th
xa s chuyn sang mc ny ch cha xa hn khi mail. Nu mun xa hn
khi mail th b m phi chut ti mc ny v chn Empty Deleted Items.
- Mc Junk E-mail: lc cc email qung co, Spam hay nhng th in t khng
mi m n
- Mc Outbox: L hp th i, s lu a ch, ni dung th gi i (ch l phi
c xc lp cho mc ny, nu khng s khng lu).
- Mc RSS Feeds: RSS (Really Simple Syndication) Dch v cung cp thng tin
cc k n gin. Dnh cho vic phn tn v khai thc ni dung thng tin Web t
xa (v d nh cc tiu , tin tc). S dng RSS, cc nh cung cp ni dung
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Web c th d dng to v ph bin cc ngun d liu v d nh cc link tin

tc, tiu , v tm tt.
Mt cch s dng ngun knh tin RSS c nhiu ngi a thch l kt hp ni dung
vo cc nht trnh Web (weblogs, hay "blogs"). Blogs l nhng trang web mang tnh
cc nhn v bao gm cc mu tin v lin kt ngn, thng xuyn cp nht.
c. Gi email cho nhiu ngi nhng du tn ngi nhn
Th in t (email) c 1 im u vit so vi th thng l ta c th gi 1 th cho rt

nhiu ngi cng lc m thi gian gi i cng khng khc gi cho 1 ngi. Thng
thng, ta tt c a ch email ca ngi nhn vo mc To hay CC nhng nh vy
th nhng ngi nhn th u thy ton b danh sch ngi nhn, kh l bt tin nu
c ngi mun giu a ch email ca mnh. Di y l mt cch gi th cho nhiu
a ch nhng giu danh sch a ch ny khng cho ngi nhn th xem.
Mt th in t thng c cc mc: a ch ngi nhn (To); ch ca th

(Subject); bn sao ng gi thng (Cc - Carbon Copy), bn sao ng gi b mt (Bcc
- Blind Carbon Copy). Khi bn gi th i, tt c nhng g ghi trong mc To, Cc v
Subject s c hin th y trong e-mail ca ngi nhn. Ring ni dung trong
mc Bcc s khng c hin th trong th khi nhn.
Ch : khi c nhiu a ch trong cc mc To, Cc, Bcc; cc a ch phi cch nhau

bng du chm phy. Khng nn gi cho qu nhiu a ch cng lc v cc nh cung
cp dch v s ngn chn v tng l bn ang gieo rc th rc. Tt c cc dch v
Web mail u cung cp sn tnh nng Bcc trong ca s son tho email.
- Trong ca s son tho emai ca Outlook, bn m menu Options ri chn View

Bcc.
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d. nh km t p vo Email
Bn mun nh km t p no vo thng bo bn gi i (VD: t p Word, Exel) bn
lm cc bc sau:
1. Nhp a ch ngi nhn Email hp TO

2. Nhp tiu Email hp Subject
3. B m vo biu tng Attach file,
Chn ng dn n ni lu tr t p , chn t p bn mun gi. Bm Insert hoc

phm Enter.
4. Bn c th nhp hoc khng nhp ni dung email mun gi, sau bm vo nt

Send, Email c gi i cng t p nh km.
e. Chn hnh nh vo ni dung Email

- To email mi
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- Chn Tab Insert, b m chn Picture trong nhm Illustrations
Chn mt hoc nhiu hnh chn vo trong ni dung email
f. Chnh sa hnh nh bn chn vo Email

chnh sa hnh nh bn lm cc bc sau:
1. Chn hnh nh bn a vo trong email.

2. Bn s thy hnh nh xut hi n trn giao din v cc cng c xung quanh n.
3. Bn dng cc cng c ny chnh sa hnh nh theo ca bn.
Bn cng c th s dng cc cng c trn vi biu , bn v, s hoc tin nhn.
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g. Quan st cc t p nh km trc khi gi email
Trong Outlook 2010, khi bn nhn c cc ti liu nh km ta c th quan st cc

t p ny trc khi m chng hoc lu v a. N gip cho my tnh ca bn an ton
hn, trnh lu v cc m c hi.
xem c cc t p ny ta bm vo biu tng t p (nh hnh trn). Bn c th

quan st cc t p ca s c (ct bn tri Outlook).
h. To email tr li t ng (auto reply)

Khi bn i cng tc khng check mail c, nu nhn c th m bn mun t ng
gi th trong Inbox n mt a ch th nh trc, trong MS Outlook khng h tr
nhng c th ci thm chng trnh c chc nng ny l Auto Reply
File >Info > Automatic Replies
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Hin th hp thoi Automatic Replies > Chn I am currently Out of the Office
Nhp ni dung vo khung AutoReply only once to each sender with the following
text.
Nu mun s dng thm iu kin tr li email t ng chn vo nt Add

RuleSau cng bm nt OK
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i. Khi phc cc message b xo trong Outlook

Cch khi phc cc tp b xo mc lu tr mailbox v trong Public Folders
trong mi trng Exchange Server.
Ch :
Phng thc ny khng ch c dng phc hi th hay tin nhn b xo. y c th

c coi l mt chng trnh phc hi, gim thi gian khi phc cho cc phn t b
xo d khng phi l gii php sao lu hon chnh. Chng trnh ny c th c dng
vi cc gii php sao lu Exchange Server hoc thnh phn khc nh Recovery
Storage Groups (Cc nhm lu tr khi phc), Restore online and offline (Khi phc
trc tuyn v phi trc tuyn).
Hiu v xo mm v xo cng trong mi trng Exchange Server
C hai kiu xo d liu trong mi trng Exchange Server: xo mm v xo cng

Xo mm: l khi d liu b xo bng phm DELETE v cc d liu s b chuyn
vo th mc Deleted Items. Xo cng: l khi d liu b xo hon ton bng cch n t
hp phm SHIFT + DELETE v d liu t ng c loi b khi cng my.
Cc th thng b xo cng trong trng hp:
n t hp phm SHIFT+DELETE trong Microsoft Outlook xo th.

Lm vic trn client Internet Message Access Protocol 4 (IMAP4) hoc client
khc khng c ch t ng chuyn th b xo vo th mc Deleted Items.
Chuyn th sang nh dng t p PST.
Cu hnh Exchange Server
Trc khi ngh v khi phc d liu th chun b cch thc duy tr n nh th no
cng ht sc quan trng. Mc nh Exchange Server cho php lu li cc th b
xo trong 7 ngy v tt c cc ti khon b xo trong 30 ngy. Bn c th t chnh
li thi gian gii hn nu thy cn, nhng phi m bo c dung lng a trng
lu tr cc t p b xo cng vi lng ngy tng ln.
Tt c cc thit lp ny mc lu tr mailbox, c th thc hin theo cc bc sau:
1. M Exchange System Manager

2. Vo Administrative Groups
3. M rng
4. Vo Servers
5. B m chut phi ln Mailbox Store, chn Properties > Limits
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Hnh 1: Cc thuc tnh trong Mailbox Store, xc

nh s ngy lu cc t p b xo trong hp lu tr
mailbox.
Thit lp ny c t mc lu tr mailbox. Nh th c ngha l ngi dng

s c 7 ngy phc hi cc th b xo cng. Nhng nhiu trng hp nu
ngi dng l nhng ngi c bit nh cc nh qun l, cc gim c cng
ngh, bn c th thay i gi tr thng s nh sau:
M Active Directory Users and Computers, b m p vo ngi dng, chn tab

Exchange General > Storage Limits. Trong hp thoi Storage Limits m ra
(hnh 2), chng ta c th thay i cc gi tr ngy khc cho tng i tng
ngi dng. (Trong v d ny s ngy c a ra cao hn).
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Thay i cc thit lp mc nh cho tng ngi

dng c th
Khi phc cc message b xo trong Outlook
Mc nh, tt c cc message b xo v a vo th mc Deleted Items c th c
phc hi client Outlook (my ca ngi dng). Chng trnh ny c gi l xo
mm.
lm iu , bn vo Tab Folder > "Recover deleted items"
Hin th hp thoi "Recover deleted items"
Trong hp hi thoi hin tt c cc phn t b xo bn trong th mc Deleted Items.

Bn s thy hai la chn: xo vnh vin cc message c chn (nt th ba) hoc phc
hi chng (nt th hai) tr li th mc ban u (th mc Deleted Items).
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Mc nh, thnh phn trn ch lm vic vi th mc Deleted Items (xo mm). Nu

mt message b xo bng t hp phm Shift + Delete (xo cng) t th mc khc, n
s khng xut hin trong phn Recover Deleted Items ca th mc Deleted Items. Mt
trng hp ph bin khc: khi ngi dng chuyn cc message t mailbox (Inbox,
Sent Items) thnh dng t p ".pst", cc message ny cng khng c lu trong th
mc xo tm thi.
Trong trng hp bn c th phc hi li bng cch chnh sa thanh ghi: b sung

thm thnh phn DumpsterAlwaysOn vo thanh ghi my tnh cho php thc hin khi
phc cc phn t b xo (Recover Deleted Items ) trn tt c th mc Outlook.
chnh sa thanh ghi, thc hin theo nhng bc sau:
1. Vo Start, chn Run, g regedit ri chn OK.

2. VoHKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\Options
3. B m chut phi ln khung bn phi ri vo New, chn DWord Value, g
DumpsterAlwaysOn v in gi tr 1 vo kt thc (Hnh 5).
4. Khi ng li Outlook.
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B sung thm gi tr DumpsterAlwaysOn
Sau khi thay i li thanh ghi bn c th dng thnh phn Recover Deleted Items cho
tt c cc th mc Outlook.
Ch : Khi cc message trong hp Inbox ca bn c di dng t p *.pst, nhng

message no c chuyn i trong chng trnh u c coi l xo cng.
Mt s mo khi s dng thnh phn Recover Deleted Items
Di y l tr li cho mt s cu hi thng c t ra v Recover Deleted Items.

Mo 1: C th khi phc cc phn t b xo cng trong th mc c du cch nh th
nao?
Khng c kh khn g, ch cn dng k t "%20" gia cc t. Di y l mt s v
d:
Mt ngi Brazin c hp Inbox gi l: Caixa de Entrada c th phc hi cc
phn t b xo bng cch dng c php sau:
http:///exchange//Caixa%20de%20Entrada/?cmd=ShowDelet
ed
Mo 2: Nhng phin bn nao ca Microsoft Outlook c chc nng Recover Deleted
Items
l phin bn t Microsoft Outlook 97 tr v sau
Mo 3: Ti c th phc hi cc Note va Contact bng chc nng Recover Deleted
Items khng?
C, nhng bn s phi dng Outlook 2000 hoc phin bn mi hn. Nu bn ang

dng mt phin bn c (Outlook 97 hoc 98) bn ch c th khi phc c cc phn
t mail.
Cc message xo b a ra ngoai ni lu tr tm thi Keep deleted Items trong

trng hp:
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Khi cc message xo ht thi gian lu tr tm thi trong Keep deleted Items. Bn

nn dng chc nng Recovery Storage Group phc hi li d liu.
j. Triu hi v sa thtrt gi vi MS Outlook

Ch cn mt c b m chut l bn c th gi thng ip qua email n cho ngi
khc. Tuy vy, i khi s nhanh nhy li lm cho bn phi kh s khi l tay gi
i ni dung th khng mong mun, gi nhm th quan trng cho ngi khc m
khng th no chnh sa hay ly li c. Nhng bn khng phi lo lng, MS Outlook
s gip bn gii quyt kh khn trong nhy mt.
Gi v l th trt gi
Trong MS Outlook, bn c th gi v mt l th (trt) gi bng mt th tc rt n

gin. Trc tin, cn bm vo mc Mail,
Chn Sent Items. Khung bn phi s lit k cc l th gi i. Bn bm p ln l

th mun thu hi m n ra. By gi, bn hy vo mc Actions > Recall This
Message
Ca s hin ln cung cp cc tu chn bn thu hi l th gi. Ti mc Are you

sure you want to, bn nh du chn Delete unread copies of this message h
thng t ng thu hi li l th kia cho bn.
Trang 27
Tuy nhin, khng phi l th no cng c th thu hi c, v MS Outlook hin ch c

kh nng thu hi cc l th m ngi nhn cha c. V th, bn cng nn thit lp
h thng bo cho bn trong trng hp th c thu hi hay cha thu hi, bng
cch nh du chn Tell me if recall succeeds or fails for each recipient. Cui
cng, bm OK xc nhn.
Sa th gi
i khi, bn vit mt l th m sau khi gi mi nhn ra gi nhm ngi hay

nhm ni dung. Nhng thao tc di y s gip bn thay i ni dung cho l th :
- Bn m l th mun sa ni dung, ri vo Action > Resend This Message.
Sau khi ni dung l th hin ra trong phn ca s bin tp, bn tha h chnh sa li ni
dung ri gi i thay th l th c trc .
Xo th gi
Bn mun xo l th gi nhm cho ngi khc, hay sa li ni dung th gi i?

Chuyn chng c g l kh vi MS Outlook! u tin, bn cng m l th gi, ri
vo Action > Recall This Message
Trang 28
Trong ca s hin ra, bn nh du chn Delete unread copies and replace with a
new message h thng thu hi li th gi v thay th bng l th mi; nh du
chn thm Tell me if recall succeeds or fail for reach recipient nhn thng bo
v kt qu chnh sa th gi i. Cui cng, bm OK. Ngay sau , ca s son th
s hin ra v bn vit li ni dung mi cho l th d gi i. Cui cng, bm Send
gi li. L th c s c thu hi v thay th bng l th mi.
Hu th
D nhin, y khng phi l th rc nh bn c th hin nhm. Vic hu th s ging

mt dng th in t c lnh hu trong n. Tng tng nh bn t mt qu bom
hn gi trong th, v n s n tung ph hu bc th khi n thi gian bn t
lnh gy n.
Sau khi g xong ni dung l th, bn bm nt Options; trong dng Delivery

opitions,
Bn nh du chn Expires after ri nh thi gian hu th tng t nh nh thi

gian gi th trong tng lai vy.
Trang 29
Chn xong, bn bm OK xc nhn v bm Send gi th i. Khi n ng ngy

hn, th s t hu v khng cn du vt thu hi.
k. S dng nt voting
Thu hi p t mt nhm ngi l mt ci g rt ph bin trong mi trng vn

phng. Cho d bn ang c gng yu cu loi bnh pizza t hng cho mt cuc
hp, hoc i b phiu v ai s b k tip, nhng g bn cn l mt cuc thm d.
Nhng g bn c th khng nhn ra c rng nu bn ang s dng Outlook 2010 v

Exchange ti ni lm vic, bn c mi th bn cn gi ra mt cuc bu chn
thng qua email.
Trang 30
Son mt email mi trong Outlook, chn tab Options v chn Use Voting Buttons.
y bn c th chn mc nh hoc to ra cc cu tr li ca ring bn cho cu hi
thm d kin.
Nu bn chn Custom ch cn g vo cc tr li bn mun xut hin trong lnh vc S

dng cc nt biu quyt, cch nhau bng du chm phy.
Trang 31
By gi bn c cc ty chnh lit k cc cu tr li.
Khi ngi nhn m email, s c mt thng bo t vn cho h p ng bng cch s

dng nt bnh chn bao gm cc phn ng ty chnh.
Sau khi ngi nhn c nhng s la chn ca mnh mt hp s bt ln xc minh,

cc cuc thm d phn ng v ty chn thm thng tin b sung trong email.
Trang 32
Khi h tr li bn s c mt l c vo email t vn cho h c c tr li cc cuc

thm d ... tng t nh mt nhn c.
xem cc s tng cng ca cc cuc thm d, bn c th m th gc trong th mc

tin nhn gi ca bn, v sau b m vo nt Theo di. Bn s thy mt danh sch cc
s tng cng bn di ribbon, v sau mt danh sch di y l ca tt c cc phn
h i.
l. Theo di e-mail gi i
bao gi bn gp trng hp ny cha: bn c mt e-mail quan trng gi cho mt
ngi bn, th nhng i mi chng thy hi m. Bn tht st rut v nng lng mun
bit h c c e-mail ca mnh cha, hay l e-mail mnh gi i b tht lc, b my
ch mail chn li ri
Nu bn dng chng trnh Microsoft Outlook 2002, 2003, 2007, 2010 gi nhn
th v ngi bn ca bn cng dng chng trnh ny th vic theo di e-mail gi i
tht n gin v cng. Vi tnh nng Email Tracking ca Microsoft Outlook, bn c
Trang 33
th bit c chnh xc ngy gi e-mail n c hp th ca bn mnh v ngy gi

ngi c th ca mnh.
Theo mc nh, tnh nng ny khng c hiu lc. s dng n, bn vo Tab Options.
Nhp chn 2 checkbox:
- Request a Delivery Receipt: Nu bn nh du vo la chn ny, bn s nhn c

mt e-mail thng bo ngy, gi khi mail n c hp th ngi nhn. Tuy nhin, nu
mailserver ca ngi nhn khng h tr tnh nng ny th cng nh chu thua.
- Request a Read Receipt: Nu bn nh du vo la chn ny, bn s nhn c mt

e-mail khi ngi nhn c. Cui cng, bn son th v gi i nh bnh thng.
Trang 34
Chng II. Cc cng c tin ich trong Outlook 2010
CHNG II: CC CNG C TIN CH TRONG OUTLOOK
1. Tasks nhim v, tc v
a. To mt nhim v (cng vic cn thc hin)

Nhiu ngi t dng hoc cha bit n tnh nng qun l cng vic (Tasks) ca MS
Outlook: qun l cng vic ca chnh mnh, giao vic cho nhn vin v theo di c
thc nhn vin, bit c hm nay, ngy mai, tun ti phi lm g, vic g u tin,
vic g giao m cha xong S dng tnh nng ny, ngi dng hc v p dng
c 2 k nng mm l qun l v y thc cng vic.
Outlook gip bn qun l, nhc nh cc nhim v m bn ra. to nhim v

bn thc hin theo cc bc sau:
1. B m nt Tasks trong Navigation Bar.
Danh sch cc tc v xut hin.
Trang 35
2. B m vo ch ghi l Type a New Task.

Cc t bin mt, v bn thy con tr (mt ng nhp nhy).
3. G nhp tn ca nhim v
Nhim v xut hin trong khi bn di dng Subject trn Task List
4. Bm phm Enter.
Nhim v mi di chuyn xung Task List vi cc nhim v khc khc.
b. nh du cc nhim v hon tt
Cc nhim v khi hon thnh xong bn c th xa n i, nhng hy nh du nhng

nhim v hon thnh thay v xa n, nh vy s hay hn.
nh du mt nhim v hon tt, lm theo cc bc sau:
1. B m nt Tasks trong Navigation Pane (hay bm Ctrl+4).

Module Tasks m.
2. B m cc t Simple List trong mc Current View ca Navigation Pane.
Trang 36
3. B m hp k bn tn nhim v m bn mun nh du hon tt. Hp trong ct

th hai k t bn tri l hp bn cn nh du kim. Khi nh du kim vo hp,
tn ca nhim v thay i mu v c mt ng thng xuyn qua n. Nh vy l
bn nh du xong mt nhim v hon tt.
Trang 37
2. Lin h
a. To mt lin h (Contact)
Bn mun lu li nhng thng tin ngi gi email cho bn, th chnh Outlook l mt
cng c tuyt vi v qun l danh sch cc tn v a ch v n d s dng nh s tay
nh ca bn.
nhp mt lin h mi, bm nt Contacts trong Navigation Pane, sau b m nt

New trn thanh cng c m bi u mu nhp New Contact. in vo cc ch trng
trn bi u mu v sau nhp Save and Close. .
Trang 38
b. To Lin h t email nhn

M hoc xem trc e-mail c cha tn m bn mun thm vo danh sch lin lc ca
bn.
B m chut phi vo tn ca ngi m bn mun, sau b m Add to Contacts.
Lu : Trong Outlook, khng c ty chn thm thng tin lin lc t ng vo Danh

b hoc s a ch khi bn tr li cho mt lin h .
Trang 39
c. To Nhm lin h (Contact Group) trong Microsoft Outlook

Nu bn thng xuyn gi email trong cng mt nhm ca ngi nhn, mt Nhom
lin h c th l mt thc t tit kim thi gian. Thay v phi thm mi a ch vi mi
ngi nhn, bn c th ch cn thm cc danh sch phn phi email ca bn l bn
thm vo tt c cc a ch lin lc ca nhng ngi cn gi ch trong mt bc
1. B m Tab Home -> chn New Contact Group.
2. Ti khung Name: g tn Group
3. Nhn ln thanh Ribbon, b m chn Add Members.

Trang 40
4. Chn From Address Book s xut hin
5. Chn lin h m bn mun add vo group ca mnh, lin h bn mun thm vo s

xut hin ngay khung Members textbox.
Trang 41
6. Sau khi chn xong b m OK

7. B m Save & Close.
8. Bn mun gi mail theo Group. Bm Ctrl + N, ca s son th m ra

9. gi n ai, cc bn chn Address book. ca s select name: contacs hin ra,
chn group m bn mun send, b m OK
Trang 42
10. Kim tra li xem gi mail n cc a ch trong group cha
d. Chuyn danh b t Gmail vo MS Outlook 2010

Bn ang s dng Gmail theo dng Webmail, nay li mun chuyn sang s dng vi
Microsoft Outlook 2010 nhng khng mun phi nhp th cng tng a ch e-mail
vo contact. Cch n gin nht l trch xut ton b lin h trong Gmail a chng
vo Outlook 2010, cch thc hin nh sau:
Khi ng trnh duyt Web ri ng nhp vo ti khon Gmail cn trch xut lin h .
Sau khi ng nhp vo ti khon Gmail, bn bm chut vo lin kt Contacts nm
trong khung bn tri.
Trong ca s contact va hin ra, bn bm vo lin kt All Contact lm xut hin

tt c cc lin h hin c ri bm vo lin kt All khung th hai bn phi chn tt
c cc lin h va hin ra. Tip tc, bm chut vo lin kt Export.
Trang 43
Trong ca s Export, bn nh du chn vo mc Everyone (All Contacts) v mc

Outlook CSV format (for importing into Outlook or another application). Sau cng
bm nt Export ri t tn v chn ni lu tr cho t p CSV sp to (v d
contact.CSV). T p ny s cha ton b lin h hin c trong ti khon Gmail.
Cng vic tip theo ca bn l khi ng Outlook 2010 > vo menu File > chn Open
>Import.
Trang 44
Khi ca s Import and Export Wizard hin ra, bn chn Import from another program
or t p ri bm Next tip tc.
Trong ca s Import a File, bn chn Comma Separated Values (DOS) ri bm Next

tip tc.
Trang 45
Trong ca s tip theo, bn bm nt Browse trong mc File to import ri chn t p

contact.CSV cha ton b lin h trch xut t Gmail. ng thi, nh du chn
vo Do not import duplicate items loi b cc lin h trng lp. Bm Next tip
tc.
Trong ca s tip theo, bn chn th mc s dng lu cc lin h sp thm vo, tt

nht nn chn lun th mc Contacts ca Outlook 2010
Trang 46
Bm Next tip tc. Trong ca s cui cng, bn nh du chn vo Import

contact.csv into folder : Contacts. Sau cng, bm Finish hon tt.
3. To ch k cho Email
Ch k ca bn c th t ng c thm vo th gi i, hoc bn c th t thm ch
k ch nhng th m bn chn.
Trang 47
a. Ni dung ch k Email
Ni dung ch k Email
Ch k ca bn bao gm cc thng tin v bn, cc nh kinh doanh th thng

thng tin lin lc, cc khch hng v i tc ca h d dng lin lc vi h.
Mt ch k cng c th bao gm mt thng ip tip th hoc thm ch l mt ni

yu thch th hin gi tr hi hc hay c nhn
Thng tin trong mt email rt n gin vi ch k c th bao gm:
1. Tn ca bn.
2. Chuyn mn ca bn.
3. a ch v s in thoi.
Bn cng c th thm vo a ch Website, hay mt ch k bng tay. Logo ca

cng ty, hoc hnh nh ca mnh.
Hnh nh, clip v ngh thut c th lm chm vic gi Email. Do dung lng
ca cc thng ip bn thm vo phi tng i nh.
b. Cch to ch k trong Email

M mt tin nhn mi, trn tab Message, trong nhm Include, b m chut vo
Signature, v sau bm vo Signatures.
Trang 48
Trn E-mail Signature tab, bm vo New.
Nhp tn cho ch k, v sau bm OK.
Trong hp thoi Edit signature, nhp vn bn m bn mun bao gm trong ch k

Trang 49
nh dng vn bn, chn vn bn, v sau s dng thanh cng c bn di

nh dng
c. a hnh nh vo ch k
Nu trong ch k l mt hnh nh hoc logo ca cng ty, th n c tc dng gip khch

hng d dng nhn dng v bn hoc cng ty ca bn. thm mt hnh nh, b m
chut vo nt Picture, chn hnh nh v bm Insert. Lu hnh nh c dung lng
ln cn phi i c li trc khi chn.
Bn c th thm vo ch k ca bn mt lin kt Website. V d: bn c th s dng

qung co cho cng ty ca bn, ca mt trang web hoc ngi nhn trc tip n
mt a ch email. lin kt bn bm vo nt Insert Hyperlink, ghi a ch bn cn
link ti, bm insert.
Trang 50
d. a Business Card vo ch k
Business Card (hoc EBCs) l tnh nng mi ca Outlook 2010, n cho php bn d
dng chia s thng tin lin lc vi nhng ngi khc.
Sau khi to mt s thng tin cho chnh mnh, bn s c mt Business Card s dng,
sau bn c th a vo ch k trong Email: Ch cn bm vo nt Business Card
trong Ch k v hp thoi s hin th nh trong hnh trn.
Mt EBC s thm vo mt chuyn mn lin lc, ngi nhn email c th d dng

lu thng tin lin lc ca bn, bi v mt EBC c hai phn: mt hnh nh v mt t p.
T p nh dng Card (tiu chun cho vic gi v nhn thng tin lin lc trn internet),
c ngha l thng tin lin lc, lin kt vi cc th s d dng cho ngi nhn tit
kim thi gian.
e. Chn mt ch k t ng
Trn tab Message, trong nhm Include , b m chut Signatures.

Bn di mc Choose default signature, Chn e-mail account v ch k theo mc
nh
Trong New messages, bm vo mt ti khon e-mail m bn mun ch k lm mc
nh.
Nu bn mun c mt ch k mc nh khi tr li hoc khi chuyn tip email,
trong Replies /forwards, chn ch k. Nu khng bm (none).
Trang 51
f. Chn ch k bng tay
Nu bn to ch k trc , bn s thy h lit k y
Bm vo Signnature, chn mt ch k trong danh sch lit k.
4. Cc tnh nng khc

a. u tin theo di email bng c
nh du bng c cho Email c tc dng phn bit cc Email, hoc lm du cho cc

Email quan trng. nh du bng c, hy lm cc bc sau:
1. B m chut phi vo tiu Email chn Follow Up.
Trang 52
2. Sau chn mu c.
Cch n gin hn, pha bn phi ca tiu Email c hnh l c m, ch cn b m

chut phi chn mu c nh du.
b. Thay i cc mc trong TO-DO BAR
thay i cc mc trong TO-DO BAR, hy lm cc bc sau:
1. Bm vo Contacts, thanh cng c TO-DO BAR s xut hin bn phi Outlook.

2. B m text ghi l Type a New Task.
Cc t bin mt v bn thy con tr (mt ng nhp nhy).
3. G nhp tn ca nhim v. Nhim v xut hin trong Task Lis ca To-Do Bar
4. Bm phm Enter.
Nhim v mi di chuyn xung Task List ca To-Do Bar vi nhng nhim v khc.
Trang 53
c. Cch tt, m TO-DO BAR
Nu bn thch cng c TO-DO BAR, bn c th a n ra mn hnh Outlook m

khng cn phi vo Contacts. thc hin bn lm theo cch sau y:
Bm vo View, chn TO-DO BAR, chn Normal.
n TO-DO BAR bn bm Alt+ F2 hoc bm vo Minimize the To-Do Bar.
tt TO-DO BAR bn bm ALT + F2 hoc bm Close TO-DO BAR
e. Sp xp hp th bng mu sc
Bn c th sp xp hp Inbox mail bng vic nh du mu sc. VD nh bn chn

mu xanh cho cc Email gi t cng ty, mu tm l cc Email ca bn hc v Mu
l Email ca sp
Vo Tab View > From > View Settings
Trang 54
Hp thoi Advanced View Settings hin th
B m chn Conditional Formatting
Bm nt Add, nhp vo Name: Tomau, b m chn Font v chn kiu ch, kch thc
ch, mu cho Font ch.
Chn Condition, hin th hp thoi bn di, b m chn From
Trang 55
Chn tn hoc a ch ngi gi email > OK
Trang 56
f. nh du cc Email bng th mu Categories
Color Categories
Mt cch khc trc quan hu ch t chc cc bi vit ca bn l loi thm mu sc

cho h. Bn c th ty chnh m i tng email c lin quan n tng loi mu.
Thng bo s c thanh mu sc th loi trn u trang v bn c th b m chu t phi

vo thanh thay i mu sc.
Trang 57
Bn cng c th B m chut phi vo tin nhn bn di phn mc thay i th loi.
Bn c th i tn tng loi thnh bt k ngha i vi bn.
Trang 58
Bn c th mun thc hin mt th loi mi cho th khc nhau. Go to Actions \

Categorize and All Categories
Trn mn hnh Color Categories chn New nhp cc loi tn v mu sc, bn cng c
th gn mt phm tt cho n
Trang 59
By gi bn c th sp xp thng qua cc th email ca bn da trn loi th
g. To cc th mc chuyn nghip
Mc ch ca vic to cc th mc l phn loi cc Email vo nhng nhm ring

bit, v cc Email s khng cn nm ln ln vi nhau na.
Trang 60
Cch to th mc
Cch to cc th mc ny rt n gin, ch bm chut phi vo INBOX v chn New

Folder, t tn cho th mc va to v OK.
Di chuyn cc email vo th mc va to
Sau khi to ra mt th mc, bn c th di chuyn cc Email vo trong th mc .
Email c th di chuyn vo th mc ny bng cch ko th hoc bm chut vo tiu
Email, gi cht chut v di chuyn n cc th mc v bn th chut ra.
Di chuyn cc Email vo th mc bng lnh
Ngoi cch di chuyn cc Email bng cch ko v th th ta c th dng lnh lm

cng vic ny. dng lnh di chuyn bn thc hin cc bc sau:
Trang 61
1. Bm chut phi vo tiu Email.

2. Chn Move To Folder.
3. Chn th mc bn mun lu
4. Ok
To quy tc nhn mail
H. Cch thc to v s dng email mu
Nu s dng mt dng email thng ngy c gi lp i lp li cng mt dng ni

dung th tt nht bn nn to mt email mu (template) n gin ha cng vic.
Nhng mu email thng gp l: thng tin sn phm, bo co, tin nhn cho nhm i
tc... to mt email mu, ta thc hin nh sau:
- Bm chn New trn thanh cng c to mt email mi. Trong giao din son tho,
bn in tt c nhng thng tin, ni dung m s c lp li theo hng khun mu.
V d nh: tiu , a ch, cc phn lit k, danh sch v cc bng.
- Bm tip vo nt Microsoft Office BuTSn (biu tng logo ca Microsoft Office),

chn Save As.
Trong hp thoi Save As, ta chn Outlook Template (+.oft) phn "Save as type", t
tn cho t p mu, chn ni lu ri Save li. Ty thuc vo phin bn h iu hnh
Windows m MS Outlook 2010 c v tr lu template khc nhau.
Trang 62
+ Windows XP: th mc Documents And SettingsTn tai khonApplication

DataMicrosoftTemplates
+ Windows Vista: th mc UsersTn tai khonAppDataRoamingMicrosoftTemplates
C th to nhiu template ty v cng chia s cho cc ngi dng MS Outlook khc

trn cng my s dng chung. Khi mun s dng cc email mu, ta chn mi tn k
bn New Items trn tab Home, chn More Items, chn "Choose From...".
Trang 63
Hp thoi Choose Form hin th B m chn User Template in File System trong
mc Look In
Trang 64
Sau khi m email mu, ch cn sa cha li thng tin, b sung hay thay i nhng
phn ni dung theo yu cu cng vic. Bn s thy cch ny tit kim c rt nhiu
thi gian.
i. Sao lu v phc hi Rules trong Outlook

Nhng bn no s dng Microsoft Outlook chc cng tng thit lp cc Rule x
l email i vo Inbox theo mun ca mnh. i vi nhiu ngi, s lng Rule c
to ra kh ln v chim mt mt khong thi gian khng nh. Nu v l do g m
phi to li ton b cc Rule th qu l mt cc hnh. Ti hy vng qua bi vit nh ny,
cc bn c th thc hin vic sao lu cc Rule ca mnh v phc hi tr li khi cn
thit.
1. Sao lu:
Ti thanh menu ca Outlook, cc bn b m chn File -> Info -> chn Rules and Alert.
Trang 65
hp thoi va hin th ra, chn Options.
B m nt Export Rules.
Chn th mc lu t p, t tn cho t p ri bm nt Save. File c lu c dng

*.rwz.
2. Phc hi:
phc hi li Rule, cc bn b m nt Import thay cho nt Export.
Trang 66
j. Xa cc th mc cha Email
Bn c th xa b th mc cha cc email bng cch: B m chut phi vo th mc

mun xa, chn Remove from Favorite Folders. Th mc s bin mt. ng lo
lng v th mc ny vn trong hp Inbox, n ch n i thi.
k. Tm Email mt cch nhanh chng

Tm Email mt cch nhanh chng (phm tt Ctrl + E)
Cc Email ca bn trong outlook rt nhiu, i khi bn cn tm kim mt Email c

nhng bn khng bit Email nm u trong c ngn Email c lu trong cc th
mc. Vi Outlook 2010 th bn s khng mt thi gian tm tng Email na.
l. Tm Email nhanh vi cng c Instant Search

Vi cng c Instant Search thi cng vic tm kim Email ca bn rt d dng, Bn
cn phi c mt t thng tin v Email bn cn tm, bn c th ghi a ch Email hoc
mt s t ng ca ni dung Email . Tt c cc kt qu tm thy s hin ra mt cch
nhanh chng.
S dng tm kim nng cao
Trang 67
Ctrl+E-> tab Search->nhom Options->Search Tools->Advanced Find
Hin th hp thoi advanced Find, chn cc yu t tm kim.
Trang 68
Chng III. Qun ly hp th ca bn v dung lng va lu tr
CHNG III: QUN L HP TH CA BN V DUNG LNG V

LU TR
1. Xc nh kch thc hp th v lm gim dung lng
a. Dung lng ca Email
Mt s dch v email hoc cc nh cung cp h thng qun tr vin s khng cho php
bn gi hoc nhn Email c dung lng ln, do vy cn phi qun l dung lng ca
Email.
b. Xem dung lng hp th
B m phi vo th mc > Properties
Trang 69
Hin th hp thoi Properties
nhanh chng tm kch thc ca hp th ring ca bn, s dng ca s danh mc

chnh chuyn sang th mc xem kch c: bm vo mc Folder Sizes.
Trang 70
Bn c th xem c dung lng ca cc th mc m bn lu. Thng thng dung

lng c tnh bng kilobyte (KB). Cc mi quan h gia kilobyte, megabyte, v
gigabyte l cng mt n v o lng, bn c th i cc thng s vi nhau: 1024
Kilobyte = 1 Megabyte.
1.024 Megabyte = 1 Gigabyte.
c. Kim tra dung lng cc th mc bng Mailbox Cleanup
Trang 71
Bn c th xem dung lng cc th mc trong Mailbox Leanup.Vo tab File->Info->

Chn Cleanup Tools->Mailbox Cleanup. Hp thoi Mailbox Cleanup s hin ra.
Trang 72
B m chn View Mailbox Size
Trang 73
d. Lu cc t p nh km vo a
Sau khi xem qua dung lng ca cc Email, bn s nhn thy rng cc Email c dung
lng ln thng bao gm nhng ti liu nh km. Nu cn lu tr cc ti liu
nh km trong hp th. Bn s dng Lu t p nh km cc lnh trn Microsoft Office
nt trnh n v lu cc ti liu nh km vo mt s v tr thun tin trn a cng ca
bn. Sau khi lu cc tp nh km, bn c th xa cc Email khng cn thit .
Trc khi bt u lu ti liu nh km vo a cng, phi nh v tr lu sau ny

ngi dng c th xem li cc ti liu . lu t p nh km vo a bn lm theo
cch sau:
1. M Email c cha t p nh km.

2. Bm vo Tab File
3. Sau bn chn Save attachments.
4. Chn ng dn lu t p, sau b m Ok
e. Xa vnh vin cc Email ra khi hp th
Trang 74
Mi khi bn xa mt email, n i vo th mc Deleted Items. Khi xo nhiu th th

mc ny c th pht trin nhanh chng v chim nhiu dung lng, do cn phi lm
sch th mc Deleted Items cng nh dung lng ca ton hp th. Bi vy, nn xa
vnh vin cc Email ny ra khi hp th.
Cch xa vnh vin cc Email n gin nht l vo th mc Deleted Items, bn s

thy cc Email xa bn ngoi. B m chut vo cc Email ny, bm chut phi chn
Delete.
Ngoi ra bn c th xo vnh vin cc Email bng lnh. Bn bm chut phi vo th

mc Deleted Items chn Empty Folder, chn Ok. Vy l tt c cc Email trong th
mc Deleted Items c xo ra khi hp th ca bn.
f. Tc dng ca Junk Mail
Junk Mail c tc dng lc th rc (Spam mail), gip cho ta phn loi c th rc

nh cc th qung co, .... Junk Mail cng l ni cha cc th rc . Junk Mail
khng mun cc Email rc nm ln ln vi cc Email cn thit.
Th rc hay spam ang ngy cng tr thnh mt vn nghim trng v nu bn cng

ph thuc vo th in t bao nhiu th n cng gy kh chu cho bn by nhiu. Bn
xc nh khi lng lc m bn cn v bt c th g m Outlook cho l spam s c
a vo b lc Junk Mail Filter xem xt. Bn cng c th thit lp mt danh sch
an ton bn c th b sung cc a ch th in t t nhng ngun tin cy vo .
Nu mt th in t t mt ngun tin cy tnh c chui vo trong th mc Junk, vic b
sung ngi gi vo danh mc an ton Safe List rt d dng.
Trang 75
2. Di chuyn hoc sao chp tin nhn vo cc th mc c nhn
a. Cn bn v kho lu tr
Email t ng lu tr vo hp th c nhn ca bn (hnh trn).Vi vic s dng lnh

AotoArchive th cc Email s t hp th ca bn s t di chuyn vo th mc, th mc
gi l th mc t lu tr.
Trang 76
1. Bm Browse chn th mc lu tr, chn OK.

2. Email ang di chuyn vo trong hp th.
3. V Email c lu vo th mc t lu tr.
Th mc con trong hp th s c t ng to ra trong th mc lu tr.
b. Lu cc email vo th mc c nhn
Trang 77
Bn mun c mt th mc c nhn cha cc t p ring ca bn, iu tng t c

mt t ng cc h s c nhn. Vi th mc c nhn, bn to t p ring cho mnh. Sau
khi bn to ra th mc c nhn v cch di chuyn cc t p vo th mc c nhn ny.
c. Cch to cc th mc c nhn
s dng mt th mc t p c nhn, trc tin bn cn phi to ra n. to th mc

c nhn bn lm theo cc bc sau:
1. Chn File sau bm vo Info chn Account Settings
2. Bn chn tip Tab Data Files
Trang 78
3. Chn Add, nhp tn

4. Th mc c nhn ca bn c to ra nh hnh di.
Trang 79
d. Cch chn cc subfolder trong th mc c nhn
Sau khi bn to xong th mc c nhn, bn c th to thm cc th mc con subfolder

trong th mc c nhn. Bn lm iu ny t Ca s Danh mc chnh:
Bm chut phi vo th mc My Outlook Data File(1) chn New Folder.
t tn cho th mc va to, bm OK.
Sau bn s thy mt th mc con trong th mc c nhn ca bn.
e. Di chuyn Email vo th mc c nhn
Trang 80
Sau khi bn to xong cc th mc con trong th mc c nhn. di chuyn mt

hoc nhiu Email n th mc con, bn lm theo cc bc sau:
1. Bm chut phi vo Email chn Move to Folder

2. Bn chn th mc con trong th mc c nhn v bm OK.
Nhng cch khc di chuyn cc Email vo th mc c nhn l dng phng php

ko th.
Bn bm chut tri vo Email, gi cht chut v di chuyn chut ti th mc con

trong th mc c nhn, sau bn th chut ra, Email s xut hin trong th mc
c nhn.
f. Lu tr email ra a
Thng thng bn lu tr cc Email vo th mc c nhn. Nhng cc th mc ny

vn nm trong Outlook. Tuy nhin c cch back up d liu khc l lu tr cc
Email vo a.
File > Info > Account Settings
Trang 81
Tab Data Files > chn dng mun lu tr hoc di chuyn > Open File Location
Chn Move this file hoc Copy this file
Lu : Nu mc tiu ca bn l sao lu ton b hp th ca bn, th bn mi dng

cng c ny.
g. Phn loi th
i khi ti khon email ca bn s b qu ti do mi ngy bn phi nhn hng trm

email t khch hng, i tc, ni b cng ty. Do , vic phn loi t ng email s
gip gim bt thi gian rt nhiu. Cng vic trc tin bn cn lm l to cc th mc
bng cch bm chut phi ln Inbox ri chn New Folder, t tn ty . V d: "Mail
i tc" ri bm OK. C tip tc to th mc nu bn c nhiu phn loi ngi dng.
Bc tip theo, bn chn :
1. Bm chut phi vo tiu Email.

2. Chn Rules.
Trang 82
Trong ca s mi, ta chn quy tc cho email gi n tng ng vi yu cu cng vic.
y ta chn Select Folder
Trang 83
Chn th mc c to sn hoc bm nt New to th mc khc, ri bm OK
Trong mc "Move the item to folder" s gip t ng a tt c email t mt a ch

email xc nh vo mt th mc c ch nh sn.
Bn c th tham kho kh nhiu quy tc v hnh ng (action) m MS Outlook c

sn ta chn la theo cch thc nh trn khi bm vo nt Advanced Options.
Trang 84
Chn iu kin cho quy tc nhn email
Chn hnh ng (action) cho quy tc nhn th
Trang 85
Chn iu kin loi tr cho quy tc nhn th
Trang 86
t tn v bm Finish hon thnh. By gi, th ca cc bn s c t ng

chuyn vo tng th mc nht nh.
Cc thao tc khc:
Trong hp thoi Rules and Alerts
Trang 87
- Change Rule: chnh sa iu kin.

- Copy Rule: sao chp iu kin
- Delete: xa iu kin
- Run Rules Now: thc hin ngay mt iu kin no .
3. Lu tr cc th t c
a. Lm quen vi AutoArchive
vo hp thoi AutoArchive bng cch b m chut vo File chn Options.
B m chut vo Advanced v sau b m chut vo nt AutoArchive Settings.
Hp thoi Auto Archive hin th.
Trang 88
1. Nu chn Run AutoArchive every (s ngy) th AutoChive s kim tra hp th ty

theo s ngy bn chn. (V nu bn khng thch AutoArchive, bn c th khng
chn n).
2. S lng ngy cho bit vi tn s m AutoArchive s chy.
b. Xc nh Email c trong AutoArchive
Trang 89
Vi AutoArchive, mi ln Email b di chuyn s nhn c mt thng bo kim tra.

Tuy nhin, i khi bn khng nhn c thng bo kim tra, do AutoArchive c ci
t mc nh. Sau khi di chuyn th nhng Email c cho l c v bn c th thay
i iu ny.
i vi mt s ngi Email c v c sau khi hai tun, nhng i vi ngi khc th c

th l 2 thng. Bn c quyt nh v bn c th lm c iu ny trn mt c s
cho mi th mc nu bn mun.
c. Lu tr Calendar
AutoArchive c nhiu tc dng ngoi vic lu tr cc Email. AutoArchive cn lu tr
c cc nhim v t trong Calendar hoc cc th mc trong n. V cng ging nh
cch iu chnh ci t cho Email.
B m phi vo Calendar mun lu tr, chn Properties.
Chn Tab AutoArchive, bn c th ty chnh cc ci t cho cc Calendar.
Trang 90
Khi m cc th mc c lu di dng t p PST bn nn lu . Mt khc bit ln

gia t p PST vi cc loi t p khc l bn khng th m mt t p PST bng cch dng
chut b m up vo t p ny. Nu bn th, bn s thy mt thng bo tng t vi hnh
trn.
Trang 91
Chng IV. S dng lch lam vic mt cch hiu qu
CHNG IV: S DNG LCH LM VIC MT CCH HIU QU
1. Cn bn v Outlook Calendar
a. To cc mc trong Calendar
Giao din Calendar trong Outlook 2010.
Khng ch n thun l phn mm dng gi nhn email. Outlook cn l mt cng

c c lc gip bn qun l thi gian lm vic ca mnh. Bn c th thit lp cho
Outlook t ng thng bo lch lm vic cho bn theo ngy, tun hoc thng trong
phn Calendar (lch).
u tin bn vo mc Calendar trong Outlook bng cch b m vo thanh Calendar bn

tri ca s mail.
Lc ny bn s thy ca s Calendar hin ra, b m chn nt Day, Work Week, Week,

Month trn thanh cng c xem lch ngy, tun hoc thng.
Trang 92
Hnh 7
B m up chn mt thi im trong khung Calendar to mt lch hn. Ca s

Untitled - Appointment xut hin bn in thng tin vic cn lm.
in tn cng vic v ni thc hin cng vic trong khung Subject va Location.
Chn mc quan trng ca cng vic trong khung Label.
Chn thi gian bt u v thi gian kt thc cng vic trong khung Start Time va End
Time. Nu l s kin c ngy bn c th b m chn dng All day event.
Outlook t ng thng bo khi lch n, bn phi b m chn dng Reminder. Tt

nht bn nn chn khong thi gian thng bo trc 10, 15 hoc 30 pht... trong
khung k bn.
Trang 93
Nu bn mun Outlook thng bo lch hn bng m nhc bn c th b m nt biu

tng hnh ci loa chn bi nhc a thch. (Chng trnh ch h tr nhc c nh
dng ui chm wav.).
Cui cng b m Save and Close lu v ng li nhng thit lp va thc hin. Nh

vy, khi c lch n Outlook s t ng bt bng thng bo cng vic km theo bi
nhc bn chn.
Trang 94
b. Kim tra Calendar
Khi vo Calendar bn c th nhn thy nhng nhim v, lch cc cuc hn hay cc s

kin m bn to ra trong calendar. Cch xem nhim v trong Calendar:
Bm vo biu tng lch.
B m vo mt ngy trn lch, bn s thy cc nhim v hoc cc cuc hn m bn

sp xp s xut hin trn To-Do Bar.
Khi bn ang tm ngy thng trn lch th bn c th cng c pha trn di chuyn
ngy thng mt cch d dng:
1. Bm vo Day, Week, Mooth nhanh chng chuyn i thi gian ngy thng
mun xem.
2. Dng phm mi tn di chuyn ngy thng mt cch tin li
3. C th cho hin th hoc n ngy ph thuc vo cch xem ca bn.
Trang 95
c. Chn la cch lp biu trong Calendar
Bi v cc yu cu khc nhau, nn bn phi lp biu khc nhau cho cc yu cu .
Cuc hn: Mt cuc hn cn din ra chnh xc theo thi gian, do ta s lp biu ti

mt thi gian.
Cuc hp: Mt cuc hp xy ra ti mt thi gian, d kin, ging nh mt cuc hn.

S khc bit l bn s mi nhng ngi khc bng cch s dng mt cuc hp yu cu
c gi qua email.
S kin: Mt s kin l mt hot ng ko di c ngy. Khng ging nh mt cuc

hn hoc cuc hp, mt s kin. Vi mt s kin, bn vn c th c cc mc xut hin
trong lch trnh ca bn cho ngy hm .
Nhim v: Mt nhim v l mt yu cu bn lm g trong mt khong thi gian,

bn c th lp biu nhim v cho mi ngy
Trang 96
d. To cc cuc hn
nhp mt cuc hn, lm theo cc bc sau y:
1. B m biu tng Calendar trong Outlook Bar.
Lch xut hin, trnh by cc cuc hn ca bn
2. B m nt New trong thanh cng c phn trn cng ca mn hnh.
Bi u mu New Appointment xut hin.
Trang 97
3. B m hp Subject v nhp mt tn cho cuc hn.

Nhp ni dung m t cuc hn, chng hn nh C hn vi John, Microsoft.
4. B m tam gic k bn hp Start Time.
Mt lch nh xut hin
Trang 98
e. To lch cho cc cuc hp
Khi to lch cho cuc hp, cc yu t cn phi c l thi gian, thnh phn tham d v
a im cuc hp. Nu bn thit lp mt cuc hp, trong khi bn li c mt
cuc hp khc th n s bo cho bn bit hai cuc hp trng gi. Trong mt cuc hp
bn s thy nhng:
1. a im ca cuc hp
2. Tn ca cuc hp
f. To lch cho vic tham gia hi tho
Nu s dng Outlook, bn c th kim tra thi biu ca mi ngi, chn mt khong

thi gian v ngh mt thi gian hi tho m mi ngi c th tham gia bng Email.
mi mt s ngi tham gia hi tho, lm nh sau:
1. Chn File > New > Meeting Request (hoc bm Ctrl+ Shift+Q).
Trang 99
Bi u mu New Appointment m ra.
2. B m nt Scheduling.
Trang 100
Trang Attendee Availability xut hin. S dng trang Attendee Availability

mi nhng ng s d mt cuc hi tho.
3. Mt danh sch th xung xut hin.
4. Chn Add from Address Book.
Hp thoi Select Attendees and resources xut hin.
5. B m tn ca mt ngi m bn mun mi d hi tho.
Tn bn b m c bt sng cho thy bn chn n.
6. B m nt Required hoc Optional ph thuc vo vic s tham d ca ngi c
tm quan trng i vi cuc hi tho nh th no.
Tn m bn chn xut hin trong hp Required hoc Optional ph thuc vo nt
no bn b m.
7. Lp li cc bc 5 v 6 cho n khi bn chn mi ngi m bn mun thm vo
cuc hi tho. Cc tn m bn chn xut hin trong hp thoi Select Attendees
and Resources. Bn c th chn nhng bn b ca bn v bn c th chn cc
cuc hi tho ca bn.
8. B m OK.
Hp thoi Select Attendees and Resources ng li v cc tn m bn chn
xut hin trong Attendee Availability List. Danh sch Attendee Availability
cng cho bn thy mt s v thi biu ca mi ngi bn c th thy khi no
mi ngi c thi gian rnh.
9. Thi gian bn chn xut hin trong hp Meeting Start Time nm cui danh sch
Attendee Availability. Nu bn khng thy mt khong thi gian m bn mi d
cuc hi tho ca bn c sn, b m nt Autopick Next v Outlook s tm mt thi
gian hi tho kh thi cho mi ngi.
10. B m nt Appointment. Trang Appointment xut hin vi tn ca nhng ngi
m bn mi d hi tho trong hp To nm phn trn cng ca bi u mu.
11. G nhp ch ca cuc hi tho trong hp Subject.
12. Nhp bt k thng tin khc m bn mun nhng ngi tham d bit v cuc hi
tho. Bn c th a vo a im hoc hng mc.
13. B m Send. Yu cu tham gia hi tho ca bn c gi n thnh phn tham d.
g. Kim tra cc nhim v to ra
Trang 101
Khi to ra mt nhim v trong Calendar th khng cn phi c lp k hoch cho mt

thi gian c th trong ngy. Bn s thy cc khu vc chung khi bn nhn vo trong lch
Tun, Ngy thng xem nht.
V d, nu bn c mt s cng vic cn phi lm, ch cn nhp cng vic nh l

mt nhim v. Khi bn hon thnh mt nhim v, kim tra n. Khi nhim v hon
thnh trong mt ngy xc nh s c mt danh sch hon thnh nhim v hin th ngy
. Trong hnh trn: cc cng vic hon thnh kim tra v nh du mt dng gch
gia tiu nhim v v thi gian hon thnh.
Bn c th nhp mt nhim v vi ngy d kin bt u v ngy kt thc nhim v.

Nu bn khng hon thnh mt nhim v trc ngy kt thc, n s t ng chuyn
tip v xut hin trn nhng ngy hin ti cho n khi bn hy b n hay kim tra
iu chnh n.
h. Cc ng dng ngoi vic gi Email trong Outlook
Trong Outlook th Calendar gip bn tit kim c nhiu thi gian. Gip bn lm cc
cng vic nh: nhc bn v thi gian, gip bn lm c nhiu vic hn trong thi
gian t hn
Ni v thi gian, Outlook nhc nh bn v cc cuc hp quan trng gip ta lun lun
ch ng sp xp cng vic. Outlook cng cho php bn hin th thi gian rnh ca
bn cho ngi khc bit, h c th xem khi no bn sn sng trao i cng vic vi
h.
Trang 102
i. Hin th li cc nhim v
Cc nhim v c nhp s c hin th nhiu ln m bn khng cn phi nhp li

nhim v . Outlook s nhc nh nhiu ln v nhim v theo ca bn. Di y
l thanh cng c iu chnh n.
j. iu chnh nhim v theo nh k
Trang 103
Khi m Calendar xem cc mc nhim v hoc cuc hn trong . Ta c th xem li

cc chi tit hoc thay i n. thay i ta lm cc bc:
- Bm double vo mc lc, bn s thy mt thng bo nh mt trong hnh, s c
hai la chn:
- Open this occurrence: c th xem hoc thay i ni dung.
- Open the series: c th thay i thi gian ca ton b mc nhim v hoc cuc
hn ny
- Sau khi chn Open the series thay i, bm vo nt Recurrence sau
chn tab Appointment.
Khng nn xo mc nhp theo nh k.

Ta c th iu chnh thi gian ca chu k hin th mc nhim v .
k. Chn cch nhc nh
Khi bn to ra bt k mc no trong Calendar (Mc nhim v hoc mc thng bo

cuc hn), mt li nhc nh c thit lp t ng. Outlook s thng bo cho bn v
cuc hn v cc cuc hp 15 pht trc khi cuc hp bt u. Trong hnh trn th hin
cc bc thay i thi gian nhc nh cho bt k mc lch bng cch m cc mc
nhp v iu chnh cc ci t trong hp Reminder trn tab Appoiment.
1. Bm Double vo cuc hn m n.
2. Chn thi gian nhc nh
3. Mt nhc nh s xut hin thi gian xc nh.
Trang 104
Cc s kin s c nhc nh t ng, Outlook s thng bo cho bn v s kin 18

gi trc khi h bt u. Bn khng th thay i thit lp t ng ny, nhng bn c
th s dng cng mt bc m chng ti hin th trong hnh thay i li nhc
cho cc s kin.
l. T mu cho cc hng mc
Lm theo cc bc sau y thay i mu ca mt hng mc:
Trang 105
1. B m nt Categories v chn All Categories.

Hp thoi Color Categories xut hin.
2. B m hng mc m bn mun gn mt mu mi.
Hng mc bn chn c bt sng.
3. B m nt Color.
Mt hp th xung xut hin, hin th cc mu m bn c th chn.
4. Chn mu m bn mun gn.
Mu m bn chn xut hin thay th cho mu c.
5. B m OK.
Hp thoi Color Categories ng li.
2. Xem v s dng nhiu lch lm vic

a. To mt Calendar mi
to mt Calendar mi bn lm cc bc sau:
1. Bm nt phi vo Calendar chn New Calendar

2. Hp thoi Crete New Folder xut hin.
Trang 106
3. Bn nhp tn cho Calendar mun to sau bm OK

4. Mt Calendar mi s xut hin trong mc My Calendar.
b. Qun l cc th mc c nhn
Sau khi to thm cc Calendar mi, cc Calendar s xut hin trong My calendar.
Chng ta s xem nhiu Calendar theo hnh trn.
Mun xem c lch ca Calendar no th bn nh du check vo mt trc tiu

ca Calendar . Bn ct hin th s thy c ton b th mc trong Calendar .
Nu bn mun xem ht ton b cc Calendar th ch vic nh du ht cho tt c cc

Calendar. Khi ct hin th s thy c tt c cc Calendar.
Nu bn khng mun hin th Calendar no th ch vic b du check i

Trang 107
c. To mt cuc hn nhiu Calendar
i khi bn mun c mt cuc hn c hai Calendars khc nhau. Bn s to

tng cuc hn trong tng Calendar. Bn khng nn lm cch ny v sao chp mt cuc
hn t Calendars ny sang Calendar khc rt n gin: Trc ht bn cho hin th c
hai Calendars, sau dng phng php ko th, ko th mc cha cuc hn t
Calendar ny v th vo Calendar kia.
d. To nhm cho cc Calendar trong Navigation Pane
Trc ht phi phn nhm cho cc Calendars m bn to ra theo tn ca tng

Calendar.
Trong hnh trn th hin cc bc to mt nhm mi v cch di chuyn cc
Calendar:
1. B m phi vo Calendar, chn New Calendar Group.
Trang 108
2. Nhp tn cho nhm va to.

3. Dng phng php ko th, ko cc Calendars bn chn a vo cc nhm va to
ra.
e. S dng v chia s Calendar
Import Calendar
Outlook khng gii hn cho php bn ch s dng c 1 lch biu m c th to ra

nhiu nu bn cn. iu ny c lc rt cn thit bi i khi bn mun phn lch lm
vic ring bit gia cng vic vi vic c nhn. Bn thm ch c th s dng nhiu
lch biu xem v qun l k hoch lm vic ca cc nhn vin khc nhau.
Nu bn c lch biu sn t mt my tnh hay mt chng trnh khc, c th

import n vo Outlook. Tuy nhin, phi chc chn l bn export lch biu ra ng
nh dng iCalendar hoc vCalendar.
export d liu t Outlook ra, khng s dng trnh Import and Export sn c m
bn hy vo tab Calendar trong Outlook, vo File > Save Calendar.
Trn ca s Save As, b m vo nt More Options xc nh chnh xc loi thng

tin m bn mun export. Cui cng, lu n v nh dng iCalendar (.ics).
Trang 109
Sau khi c mt t p nh dng iCalendar hoc vCalendar, bn c th a thng tin

vo Outlook bng mt trong 2 phng thc khc nhau. M n nh mt lch biu
mi bn s thy n hin th nh mt lch biu c lp. m nh mt lch biu mi,
b m vo File > Open > Open Calendar.
Mt phng thc khc bn c th s dng l Import and Export. B m vo File > Open
>Import, chn ty chn lch biu v b m vo Next, tm v chn n t p bn
export, sau chn phng thc s dng.
Trang 110
Thm cc ngy ngh l vo lch biu
Lch biu s khng pht huy ht tc dng khi m cc k ngh khng c nh du

sn. Mc d Microsoft khng t ng a vo cc ngy ngh nhng bn c th. C
mt cch d dng lm iu l tm kim trn mng v thm lch biu Internet
c nh du sn vo Outlook.
Mt th mc lch biu Internet ph bin nht l iCalShare.Tuy nhin, lch biu ny

ch nh du nhng ngy ngh l ca M, do bn s phi tm kim mt lch biu
ph hp hn hoc t mnh to ra lch biu c nh du y cc ngy ngh l.
Chia s lch biu vi cc ti khon Windows khc
chia s cng mt t p d liu Outlook cho ti khon khc, trc tin bn phi xu t
chuy n t p c vo mt th mc chung cc ti khon Windows khc c th truy
cp (v d nh th mc Public ca Vista). Mc nh v tr t cc t p d liu v
Outlook trong Vista l ti: C:\Users\username\AppData\Local\Microsoft\Outlook.
n gin bn ch cn copy t p ny vo mt v tr chung cho ton b ti khon. Sau
i vi mi mt ti khon Windows, hy thm t p d liu copy ny vo ng dn
Outlook tng t nh trn v xa t p mc nh i.
Trang 111
Chia s lch biu thng qua Share Calendar
Nu s dng Outloook cng vi Exchange Server, bn c th chn Share Calendar

cho cc ng nghip khc xem. Vd: user2 share calendar cho user1
Chn account gi i
B m chn Request permissionto view recipients Calendar cho php ngi dung gi
i trong trong phn To xem calendar.
Khi user1 nhn c email, bm vo nt Open this Calendar
Trang 112
Trong mc Calendar user1 s thy c Calendar ca user 2.
gn thm nhiu quyn cho ngi dung khc trn Calendar, chn Calendar
Permisions, chn Add thm ngi dung v chnh trong phn Permission Level
Trang 113
Chia s lch biu thng qua Internet
C vi cch bn c th chia s lch biu thng qua Internet:
- Gi theo tp nh km qua email: thc hin theo cch ny, bn ch cn b m vo

link Send a Calendar via E-mail pha bn tri chng trnh hoc b m chut phi
vo tab lch biu cn gi v chn Send via E-mail.Bn s thy mt email mi c
m ra km theo hp thoi cho php chn thng tin lch biu mun gi. Lu rng vi
cch gi ny bn mi ch gi mt hnh nh chp ca lch biu v ngi nhn s
khng th thc hin bt k thay i no.
Trang 114
- Chia s ln Office Online: thc hin theo cch ny, b m chut phi vo tab lch
biu mun chia s v chn Publish to Internet > Publish to Office Online.Trc
tin bn s c nhc nh ng nhp hoc to mt ti khonWindows Live. Sau khi
c mt ti khon hoc ng nhp, bn c th chia s lch biu ca mnh trn trang
Office Online. Bn c th xem v chnh sa lch biu online, sau gi n n cho
nhng ngi khc, khi lch biu s t ng thay i trn my tnh ca h khi bn
thc hin s thay i. truy cp Hnh 5: Chia s lch biu ln Office Online
Trang 115
- Chia s thng qua trang WebDAV:Cch ny tng t nh Office Online nhng

l thng qua mt dch v ca bn th ba. chia s theo cch ny, b m chut phi
vo tab lch biu cn chia s, chn Publish to Internet > Publish to WebDAV
Server
Ngoi ra, nu bn l fan rut ca Google, bn cng c th s thch dch v Google

Calendar Sync. Dch v ny cho php bn ng b ha Google Calendar vi lch
biu ca Outlook v lc bn c th s dng nhng tnh nng a thch ca mnh.
Trang 116
Chng V. Qun ly cc thng tin
CHNG V: QUN L CC THNG TIN
a. To cc thng tin v bn thn
to mt business card cho chnh mnh, ch cn to mt s thng tin lin lc cho

mnh. Trong mu lin h, bn s thy loi thng tin lin lc ca ring bn. Outlook c
nhng bi u mu bn ghi vo. Bi u mu ny l business card ca bn. Nu bn c
nhiu cng vic khc nhau th c th to ra nhiu business card khc nhau nhm th
hin tng vai tr trong cc Email khc nhau.
Trang 117
b. Thm v xa thng tin trn Business Card
Cc thng tin v bn xut hin trn cc Business Card c lit k trong hp thoi
Fields, (hnh trn). Bn c th thay i cc lnh vc ang hin th trn th ca bn
bng cch thm hoc loi b chng khi danh sch.
1. thm thng tin mi vo Business Card, bn bm vo Add trong hp thoi

Fields, chn cc danh mc c sn v thm thng tin vo (hnh di trong mu c c).
2. xa mt lnh vc trn Business Card, bn chn lnh vc cn xo, sau bm
vo Remove trong hp thoi (hnh di trong mu c c).
Trang 118
c. Chuyn i cc thng tin trn Business Card
Trong Business Card, bn c th thay i v tr cc lnh vc mt cch d dng.
di chuyn cc lnh vc trong business card: chn cc lnh vc trong danh sch, v
sau s dng nt Move Field Up v Move Field Down (l cc nt hnh mi tn)
di chuyn.
Nh hnh trn, thay i v tr gia tn cng ty v lnh vc ta lm cc bc sau:
1. Tab Contact > Chn Business Card.
Trang 119
2. Chn Job Title sau bm lnh Move Field Up
Ta thy cc dng thng tin trn Business Card thay i
d. iu chnh tt c trong Business Card
Cn mt cng c na trong Business Card gip ta iu chnh ni dung thng tin. Chn
Edit Business Card trong Business Card. Trong hp Edit bn c th thay i cc ni
dung thng tin hoc c th trang tr cho Business Card ca bn.
e. Gi Email c km theo Business Card
Sau khi to ra Business Card, bn c th s dng n chia s thng tin lin lc ca

mnh vi i tc v bn b. Bn thc hin iu bng cch nh vo Email. Di y
l mt tm tt cc bc thc hin:
1. T mt Email mi, bn bm vo Business Card chn Other Business Card.
Trang 120
2. Chn Business Card t danh sch.

3. Business Card xut hin trong Email trong hp nh km di dng t p vcf. T p
nh km l nh dng vCard l tiu chun cho vic to v chia s kinh doanh th
o trong Internet.
Trang 121
f. nh km Business Card trong phn ch k
Ngoi cch chn Business Card vo Email bng tay. C mt ty chn khc l chn
Business Card t ng bng cch thm n vo mc ch k trong Email.
Business Card nm trong mt ch k, bm vo nt Business Card v chn th ca

bn t danh sch. Bn c th chn hin th kch thc khc hn 100 phn trm cho
hnh nh ca th, nh c hin th trong hnh.
Trang 122
g. Khi thay i Business Card tr li mc Contacts
Chng ti tho lun ca hai phng php m bn c th s dng nh km ca

Business Card n mt Email: nh km n trn mt Email ti mt thi im bng
cch s dng nt Business Card, hoc nh km n vo Email bng cch cho n trong
mt ch k
Nu bn thay i cc thng tin xut hin trong Business Card, cn thc hin cc bc
sau:
1. Xa km t p c nh dng vcf t Email. (hoc xa cc th t ch k, nu bn s

dng phng php ).
2. Quay tr li mc Contacts thc hin sa cha
Trang 123
h. To khong trng trong Business Card
Tab Contact > Business Card .
Hin th hp thoi Edit Business Card.
Bn c th s dng khong trng to s ch n chi tit quan trng trong

Business Card. Bi khong trng s to ra khong cch cc lnh vc vi cc mc quan
trng hn. Trong mt Business Card, bn to khong trng bng cch chuyn cc lnh
vc Blank Line ln hoc xung.
Trang 124
Chng VI. Th thut
CHNG VI: TH THUT
Email, cng ging nh in thoi, l dch v c ngi dng vn phng s dng

nhiu v lin tc. Du rng gi hay c email l cng vic ht sc n gin nhng
thc t th cc ng dng nh Microsoft Outlook li cung cp nhiu tnh nng hn so
vi chic in thoi thng thng - c nhng tnh nng m ngi dng bnh thng
khng th hiu v khai thc. Nhng th thut bn di s gip bn s dng Outlook
hiu qu hn v thm ch c th thay i nhn nh v kh nng ca tin ch email v
lch ca Microsoft.
1. ng lu nhng g quan trng trong hp th "ph thi"
Nhiu ngi dng c thi quen s dng Deleted Items nh mt th mc lu tr thng

thng trong khi y thc cht l "thng rc" ca Outlook. Nu mt ngy p tri no
bn ngh mt khon mc bt k (email, t p nh km, ti liu) c th tr nn quan
trng th bn hy khoan xa n. M thay vo , hy lu chng trong mt th mc
khc ca Outlook - bn c th t to mi cc th mc cho tng mc ch s dng c
th.
Cng lc , hy nhanh tay ngn chn vic Outlook c th "tng kh" nhng khon
mc m bn thng tay xa i vi ngy trc , nhiu kh nng bn c th khi
phc nhng khon mc xa. Trc tin, bn hy tt tnh nng xa ni dung trong
hp th "ph thi": trong Outlook, bm Tools.Options. th Other, b chn i vi
mc Emty the Deleted items folder upon exiting. Sau , bn bt tnh nng
AutoArchive (chn trnh n Tools.Options, chn th Other v bm nt AutoArchive)
v thit lp tnh nng ny t ng thc thi mi ngy. K tip, giao din chnh ca
Outlook, bm chut phi ln th mc (hp th) Deleted Items, chn Properties; trong
hp thoi va xut hin, chn th AutoArchive v thit lp cho th mc ny xa sch
cc khon mc sau 5 ngy (hay mt con s khc theo bn).
2. Th rc thit lp mt ln qun hn
Mt nguyn tc m bn cn ghi nh l ng bao gi lng ph thi gian qun l, sp

xp th rc (spam hay junk mail). Vi hu ht ngi dng, vic thit lp mc High
cho tnh nng Junk Email Filter ca Microsoft Outlook 2003 c th gip lc trit
th rc (chn Tools.Options, th Preferences, bm vo nt Junk Email). Sau ln u
tin s dng tnh nng lc th rc mc thit lp High, bn hy quay tr li hp th
Junk mail ca mnh sau mt tun. Nu khng pht hin ra bt k s nhm ln no
(hay ni r hn l cc th quan trng b nhn din thnh th rc) th bn c th an tm
duy tr mc thit lp High cho b lc. Bn nn b sung nhng a ch email m mnh
thng lin lc vo danh sch email an ton Safe Recepients b lc th rc "cho
qua". Nu bn thy c qu nhiu s nhm ln, tt hn ht hy chuyn thit lp v mc
mc nh Low. Ngoi ra cn hai ch ty chn No Automatic Filtering (khng lc
th) v Safe Lists Only (chuyn vo Inbox ch cc th trong danh sch ngi gi/nhn
an ton).
Trang 125
Chng VI. Th thut
Trong mi trng hp, ng tn thi gian xa tng th rc. Thay vo , hy thit lp

tnh nng t ng xa hp th Junk Mail nh hng dn c trnh by trong th
thut 1.
3. Gi th s lng ln vi Word
Nhiu ngi ngh rng, tnh nng ph i th (mail merge) ch dng in nhn cho th
tn. Bn c th n bt k th mc danh b lin lc no trong Outlook v s dng lnh
Tools Mail Merge khi chy mt tc v son email v gi ng lot vi tin ch
MS Word m khng cn in th ra giy. Thc t cho thy, mt email c nhn c a ch
ngi nhn c th thng d dng qua mt c cc b lc th rc hn email c gi
vi a ch ngi nhn l mt a ch thnh phn trong mc Bcc.
4. To hp th tm kim
Outlook i km 3 th mc tm kim l Follow Up, Large Email v Unread Mail, c

kh nng hin th mt cch tng hp cho ton b th mc trong hp th c nhn. Tuy
nhin, bn c th to ra cc th mc tm kim ring bng cch bm chut phi ln th
mc Search Folder trong danh sch th mc v chn New Search Folder.
V d, nu ng k nhn bn tin RSS t Microsoft Developer Network, bn c th

lc cc bn tin ny bng cch to ra mt th mc tm kim mang tn New Outlook
Stuff c nhim v hin th ng email cha c c gi t a ch ca MSDN.
5. Sao lu Microsoft Outlook khng cn phn mm

Hin nay, Microsoft Outlook vn cn rt nhiu ngi s dng v n gip bn qun l
nhiu ti khon email khc nhau cng 1 lc. Vn l khi bn ci t li my tnh th
vic sao lu ni dung Microsoft Outlook thng rt mt thi gian v khng n gin.
Bi vit ny xin trnh by cch sao lu Microsoft Outlook th cng m hiu qu hn
bt k phn mm chuyn dng no.
a. Sao lu ti khon
Cch lm nh sau: Vo Start > Run > g regedit v bm Enter, trong ca s hin ra
bn tm n t kha Hkey_Current_User\Software\Microsoft\Windows
NT\Current Version\Windows Messaging Subsystem\Profiles\Outlook, bm chut
phi ln Outlook chn Export v lu li vi tn Account, bm Save xc nhn (to
ra t p Account.reg).
b. Sao lu th tn i km theo tng ti khon ring bit
Trc tin bn cn cng c Winrar, gip to ra t p t chy .exe, y l cng c

nn v gii nn ph bin nht hin nay, bn c th download ti y:
Trang 126
Chng VI. Th thut
By gi, thc hin sao lu th tn theo tng ti khon ring bit khi phc hi chnh
xc v r rng, bn vo My Computer > Local Disk C > Documents and Settings
>Ti khon bn ang s dng > Local Settings > Application Data > Microsoft >
Outlook (lu : th mc Local Settings l th mc n khng nhn thy c, mun
n hin ra bn phi cho windows hin th th mc v t p n bng cch b m up vo
My Computer > chn Tools trn thanh cng c > Folder Options > View > nh du
chn mc Show hidden files anh folders > bm OK xc nhn). Trong th mc
Outlook c 2 t p tn l Outlook.pst chuyn cha ni dung cc th tn v Archive.pst
cha cc lnh phn phi tng l th theo tng ti khon khc nhau. Trc tin, bn
bm chut phi ln t p Archive.pst ri chn lnh Add to archive, trong bng
Archiving Options bn nh du chn mc Create SFX archive, m th Advanced
ri bm SFX options. Trong dng Path to extract c 1 khung in ng dn, bn
hy in chnh xc ng dn n t p Archive.pst, bm OK xc nhn ci t.
Lm tng t vi t p Outlook.pst to ra 2 t p t chy vi tn Outlook.exe v

Archive.exe. y l 2 t p gip bn phc hi chnh xc ni dung l th v thng tin ti
khon gi th.
c. Sao lu ch k, mt khu, rule v tt c
Cch lm nh sau: tm n th mc My Computer > Local Disk C > Documents

and Settings > Ti khon bn ang s dng > Application Data, trong ny c 1 th
mc tn l Microsoft, bm chut phi ln th mc ny v chn Add to archive v lm
tng t nh trn to ra t p t chy c tn l Microsoft.exe. T p ny gip bn phc
hi cc ch k, mt khu, cc quy tc khi gi th, lch biu, s a ch, cc giao din,
mt khu bo v th,....
d. Phc hi nguyn vn Microsoft Outlook
By gi bn em cc t p Account.reg, Outlook.exe, Archive.exe, Micrsoft.exe lu vo

1 ni an ton. Sau khi ci t li my, bn ln lt chy cc t p ny phc hi li
Microsoft Outlook nguyn vn nh ban u.
6. Skylook 2.0
Skylook l phn m rng ca Microsoft Outlook. Khi ci t Skylook s to mt
toolbar ca Skype trn giao din ca Outlook, cho php thc hin cc cuc gi cng
nh ghi m t Skype.
Trang 127
Chng VI. Th thut
7. Cu hnh ti khon gmail

Nu bn ang s dng b Office ca Microsoft c cng c MS Outlook th hy tn
dng n duyt v qun l hp th ca Google nhanh chng hn.
Trang 128
Chng VI. Th thut
Trc ht, bn phi ng nhp vo hp th Gmail ti trang http://mail.google.com, ri

vo Settings > chn th Forwarding and POP/IMAP > nh du chn vo trc dng
Enable POP for all mail or Enable POP for mail that arrives from now on trong mc
POP Download. Xong, bm Save Changes.
Sau , bn m MS Outlook ln.
Thm mt ti khon e-mail trong Outlook
B m vo tab File.
Trn tab Info, theo Account Information, b m vo Account Settings.
B m vo Add Account.
Nhp tn, a ch email ca bn, v mt khu ca bn.
Trang 129
Chng VI. Th thut
Bm Next
Bm Finish.
Trang 130
Chng VI. Th thut
8. M Calendar, Contacts hay Task List cng lc
Phi di chuyn chut qu nhiu ln mi khi cn hon i gia Inbox v Calendar, hay
Contacts v Tasks? Hy bm chut phi vo mt trong nhng nt ny v chn Open in
a New Window, bn s gi c Contacts v Calendar c m 2 ca s ring bit.
Cc ca s ny vn m ngay c khi c th, dng t hp Alt-Tab di chuyn gia
cc ca s.
9. Hin th ngy thng Calendar
Ngi dng c th chn hin th nhiu ngy thng cng lc, vi cc ngy lin k hoc
khng bng cch gi Ctrl v chn nhng ngy thng mun xem gc trn cng bn
tri ca ca s Calendar. Cc ngy thng bm chn s xut hin di dng ct
phn hin th chnh ca Calendar. Ngi dng cng c th hin th nhiu ngy lin tc
bng cch gi chut v ko chn cc ny.
Trang 131
Chng VI. Th thut
10. S dng k t vit tt cho ngy, gi

Calendar ca Outlook c th hiu c vn bn ting Anh dng c bn ln nhng ch
vit tt trong phn Start Time v End Time. V d nh, thay v g hn ngy thng ch
cn g next Tue hoc next month, Calendar s t ng chn ngy chnh xc.
(Next month tnh theo ngy cch ngy hm nay 1 thng.) Trong trng thi gian,
ngi dng c th g now hoc vit tt nh 4p, Outlook s chnh li l 4:00 pm.
Tng t, cc k t vit tt dng c bn cng c th s dng vi ca s Scheduling,
ngi dng c th m hp thoi Appointment Recurrence v nhp next Thursday
vo phn Start, Outlook s tr v ngy chnh xc.
11. Ty bin thanh Ribbon

Ln u xut hin trong bn Office 2007, thanh cng c vi giao din Ribbon sm tr
thnh ch tranh ci gia ngi dng. Mt s ngi dng rt a thch giao din
Ribbon mi ny, trong khi s khc li cho rng giao din menu c tin li hn. Bi
vy cc nh pht trin th ba ngay lp tc cho ra mt nhng chng trnh c kh
nng tr v giao din menu c quen thuc, v d nh Classic Menu t Addintools.
Thanh Ribbon vn tip tc xut hin trong phin bn Office 2010 ny, thm ch n
c b sung vo tt c cc ng dng ca b Office bao gm c Outlook v OneNote.
Tuy nhin, khc bit ln nht so vi phin bn trc chnh l vic bn c kh nng ty
bin thanh Ribbon. Bn c th quyt nh xem tnh nng no c xut hin trn mi
tab, thm ch nu mun, bn hon ton c th thm c tab mi v t nhng tnh
nng a dng ln tab .
ty bin thanh Ribbon, bn b m chut phi vo n, chn Customize The Ribbon.

Trong hp thoi mi hin ra, bn c th t do to tab mi hoc thm / bt tnh nng
trn mi tab.
Trang 132
Chng VI. Th thut
12. Thm d liu lch biu vo email

Nu email ang s dng thuc server Microsoft Exchange v cn gi th cho mt ai
cng thuc Exchange, ngi dng c th thm d liu t lch vo email. Trong ca
s son tho th, chn trong Message (mc nh), chn Calendar t nhm Include v
ch nh khong thi gian, mc chi tit. Ty chn ny khng c sn nu ti khon
ngi dng thuc server POP hoc IMAP.
13. B cc add-in khng cn thit

C th gip Outlook 2010 chy nhanh v m i hn bng cch b cc add-in m cc
phn mm khc ci t vo. Chn File . Options b m chn Add-ins, chn
Manage (mc di cng), phi m bo COM Add-in l cc mc hin hnh, bm
Go. T hp thoi COM Add-in ngi dng c th v hiu ha cc mc bng cch
b nh du hoc b m chn Remove loi b hon ton.
Trang 133
Chng VI. Th thut
14. Cc phm tt
Cc phm tt s dng trong Microsoft Outlook.
- Ctrl+1: m ca s Mail.
- Ctrl+2: m Calendar.
- Ctrl+3: m Contacts.
- Ctrl+4: m Tasks.
- Ctrl+5: m Notes.
- Ctrl+Shift+M: to tin nhn mi trong Outlook.
- Ctrl+Shift+C: to lin h (Contact) mi.
- Ctrl+N: son tin nhn mi.
- Ctrl+R: tr li tin nhn.
15. Ko v th bt c th g
Mt trong nhng u im ln nht trong Outlook l bn c th ko v th bt c mc

Outlook no t mt th mc ny sang th mc khc. Ko mt email vo th mc cc
lin lc ca bn, khi Outlook s to mt lin lc cho bn bng first name v last
name v a ch email cho bn. Ko email vo th mc lch biu, lc ny mt cuc hn
s c to ra cho bn vi cc lu ca lch biu l phn body ca email c nhp
vo.
Trang 134
Chng VI. Th thut
16. B m phi bt c th g
Nu bn nghi ng v khng mun bit nhng g cn thc hin tip theo trong Outlook,
ch cn b m phi vo mt mc Outlook no , khi menu s xut hin v cung cp
cho bn tnh nng mong mun. B m phi vo tn trong a ch email v chn Add to
Outlook Contact, khi lin lc ca bn s c to mt cch t ng. B m phi vo
mc calendar, bn c th in n v em mang theo n km bn n cuc hn.
17. Tm kim mi th
Nu bn ging nh chng ti, i mt vi giy tm kim th no c th pht bc

dc th mt trong nhng tnh nng tt nht m chng ti thch trong Outlook 2010 l
c th tm kim nhiu th nhanh hn nhiu. Ch bn thn b tm kim ny cng qu
ng nng cp nu bn vn ang s dng phin bn Outlook c. Ch cn nh vo bt
c mt t no trong hp thoi Search trong Inbox ca bn hay bt c th mc mail
no, Outlook khi s tm ra cho bn email cn thit. Bn c th thc hin tng t
vi cc mc Contacts, Calendar hay Task. Hp thoi tm kim nm pha trn bn tri
ca ca s v s nhanh chng tr v kt qu tm kim cho bn. Cho v d, trong th
mc Contact ca bn, ch cn nh New York v tt c cc lin lc ca bn c a ch
New York hoc cc lu no c ghi New York s c hin ra.
18. To cc th mc m cho bt c th g
Mt s trong s cc bn chc hn bit c cch to cc th mc email m rng

bng cch bm phi vo danh sch th mc v chn New Folder. Bn c bit mnh c
th to cc kiu th mc khc nh cc lin lc khc, lch biu hoc th mc nhim v
khng? to th mc Contact khc, c l ch mt lin lc c nhn no , bn b m
phi vo bt c th mc no v chn New Folder. Di "Folder Contains," chn
Contact Items v chn a im bn mun lu New Contact Folder, sau th mc
bn va to s hin hu .
19. Tit kim thi gian thi gian, ch Download tiu ca Email
Chy Outlook 2010 offline c th c ch nu bn mun thc hin cc nhim v khc

ngoi email. Nhng nu bn c 100 email v mun ti chng v my ca mnh. Theo
mc nh Outlook 2010 ti c cc email v cc t p nh km v khng yu cu ngi
s dng v ci t ny khi thit lp mt ti khon cho ln u tin.
Trong Outlook 2010 bn c th bm Ctrl + Alt + S m Outlook ca bn Gi v

nhn Groups, nhng y khng phi l trng hp trong Outlook 2010.Trc tin, bn
b m vo Send/Receive tab -> Send/Receive Groups -> Define Send/Receive Groups
c th hin trong hnh di y
Trang 135
Chng VI. Th thut
Hp thoi Send/Receive Groups hin th. Bm vo nt Edit.
By gi bn di mc Account Options, chn Download headers for subscribed

folders. Khi chn mc ny outlook 2010 s ti v cc email ca bn nhanh hn bng
cch b qua cc t p nh km. Vic chn ny nhanh chng gi / nhn email v tit
kim thi gian.
Trang 136
Chng VI. Th thut
Trang 137

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T hc

CHNG I: LM QUEN VI OUTLOOK 2010 ......................................................... 7

1. Lm quen Outlook 2010 ........................................................................................... 7

a. Qun l nhiu ti khon e-mail t mt ni ............................................................. 7

b. Social Networking Integration: ............................................................................... 7

c. Tm hiu v Ribbon ................................................................................................ 9

d. Thanh cng c mini ................................................................................................ 10

e. Calendar- lch lm vic........................................................................................... 10

f. Tc dng ca Contacts (Lin h ) ............................................................................ 11

a. Dng nhiu ti khon Outlook trn mt PC ........................................................... 11

c. Gi email cho nhiu ngi nhng du tn ngi nhn .......................................... 17

e. Chn hnh nh vo ni dung Email ........................................................................ 18

f. Chnh sa hnh nh bn chn vo Email ................................................................ 19

g. Quan st cc t p nh km trc khi gi email...................................................... 20

h. To email tr li t ng (auto reply) .................................................................... 20

i. Khi phc cc message b xo trong Outlook ................................................. 22

j. Triu hi v sa thtrt gi vi MS Outlook ..................................................... 27

k. S dng nt voting ................................................................................................. 30

l. Theo di e-mail gi i ............................................................................................. 33

CHNG II: CC CNG C TIN CH TRONG OUTLOOK ................................ 35

1. Tasks nhim v, tc v ........................................................................................ 35

a. To mt nhim v (cng vic cn thc hin) ......................................................... 35

b. To Lin h t email nhn ............................................................................... 39

c. To Nhom lin h (Contact Group) trong Microsoft Outlook.............................. 40

d. Chuyn danh b t Gmail vo MS Outlook 2010 ................................................ 43

3. To ch k cho Email ........................................................................................... 47

a. Ni dung ch k Email ......................................................................................... 48

b. Cch to ch k trong Email .................................................................................. 48

d. a Business Card vo ch k .............................................................................. 51

f. Chn ch k bng tay ........................................................................................... 52

4. Cc tnh nng khc ................................................................................................ 52

a. u tin theo di email bng c .............................................................................. 52

b. Thay i cc mc trong TO-DO BAR ................................................................... 53

c. Cch tt, m TO-DO BAR ..................................................................................... 54

f. nh du cc Email bng th mu Categories ....................................................... 57

Di chuyn cc email vo th mc va to ................................................... 61

Di chuyn cc Email vo th mc bng lnh ............................................... 61

To quy tc nhn mail .................................................................................. 62

h. Cch thc to v s dng email mu .................................................................... 62

i. Sao lu v phc hi Rules trong Outlook ............................................................. 65

k. Tm Email mt cch nhanh chng ........................................................................ 67

l. Tm Email nhanh vi cng c Instant Search ....................................................... 67

CHNG III: QUN L HP TH CA BN V DUNG LNG V LU TR

1. Xc nh kch thc hp th v lm gim dung lng.......................................... 69

a. Dung lng ca Email............................................................................................ 69

b. Xem dung lng hp th ....................................................................................... 69

c. Kim tra dung lng cc th mc bng Mailbox Cleanup .................................... 71

e. Xa vnh vin cc Email ra khi hp th ............................................................... 74

f. Tc dng ca Junk Mail .......................................................................................... 75

2. Di chuyn hoc sao chp tin nhn vo cc th mc c nhn ................................. 76

c. Cch to cc th mc c nhn ................................................................................ 78

d. Cch chn cc subfolder trong th mc c nhn ................................................... 80

e. Di chuyn Email vo th mc c nhn .................................................................. 80

g. Phn loi th ......................................................................................................... 82

a. Lm quen vi AutoArchive .................................................................................. 88

b. Xc nh Email c trong AutoArchive ................................................................. 89

CHNG IV: S DNG LCH LM VIC MT CCH HIU QU.................... 92

1. Cn bn v Outlook Calendar ................................................................................ 92

b. Kim tra Calendar ................................................................................................. 95

c. Chn la cch lp biu trong Calendar ................................................................. 96

e. To lch cho cc cuc hp .................................................................................... 99

f. To lch cho vic tham gia hi tho ...................................................................... 99

g. Kim tra cc nhim v to ra .........................................................................101