Name : Hery Yanto

Kelas : XII.2 ENGLISH

1. Restaurant
Receptionist : Thank you so much has called our best restaurant in this city. May I help you?
A caller : I want to make a reservation in your restaurant.
Receptionist : May I know your name?
A caller : Of course, my name is Hermawan Sudibyo.
Receptionis : Where will you make a reservation, Sir?
A caller : on Saturday night on August 10th

2. Hotel
A : I would like to book a reservation at your hotel.
B : What date would you like to make that reservation for?
A : I need the reservation for May 14th.
B : How many days do you need the reservation for?
A : I will be staying for 3 nights.
B : Is that a single room, or will there be more guests?
A : I need a double room.

3. Airport

Receptionist : Good Night, NguraiRai Airlines. May I help you, sir?

Guest : Good night, Ive two ticket From Bali to Canada
and we would like to confirm it Please. ?
Receptionist : What your number Flight, sir .?
Guest) : Our flight number is B758 and B757
Receptionist : One moment Please? Hello, Yours business ticket are
ready confirmed time.
Guest : Ok. Thank you
Receptionist : Youre welcome
4. Hospital
Patient : Good morning, I want to see Doctor Johnson?
Receptionist : Good morning, have you made an appointment in advance?
Patient : Yes I did yesterday. I had made an appointment to meet him.
Receptionist : What is your name? I will check on the list of appointments.
Patient : My name is Aria Nugraha.
Receptionist : Please wait in the waiting room after that you will be called by a nurse.
Patient : Well, thank you!
Receptionist : You are welcome!

5. Station

CS : Good Morning, Can I help you?

Nina : Good Morning, I want to buy tickets to Surabaya.

CS : Do you want a restricted ticket or a round-excursion ticket?

Nina : I want restricted ticket

CS : Ok, so you mean the restricted ticket, correct? At the point when will you go?

Nina : I will go on Saturday. Will I get a ticket on this weekend?

CS : Sorry, the tickets are sold out.

6. Office

Receptionist : Hello, this is Mr. Edward's office.. May I help you?

Guest : May I speak to Mr. Edwards, please?
Receptionist : I'm sorry, but Mr. Edwards is currently on a business trip.
May I know who's speaking please?
Guest : This is Doris Lee. I would like to make an appointment with
Mr. Edwards please.
Receptionist : Can arrange an appointment next week,. Is that alright with you,
Miss Lee?
Guest : Ok. Thank you
7. Library

Student : Good morning, Sir.

Librarian : Good morning. How can I help you?

Student : I want to borrow a book

Librarian : You have to show me your identity card

May I have your identity card?

Student : Here it is, Sir.

Librarian : Alright, thank you. Now, please fill this form.

8. Harbour

Receptionist : Good afternoon Sir. Welcome to Tanjung Mas Harbour. May I help you?

Mr. Alex : Good afternoon. I want to buy a ticket

Receptionist : How many ticket do you want to buy Sir?

Mr. Alex : Only for me. How much for 1 person?

Receptionist : It is Rp.150.000,00

Mr. Alex : Okay, here is the money.

9. Zoo

A : Good Morning, Can I help you?

B : Yes, I want to know where is the place that I can see animals from Africa?
A : We are so sorry, we dont have animals from Africa
B : Oh, its okay
A : Is there anything else that can I help you?
B : No
10. Cafe

Waiter : Good Night. Welcome to the Luxus Cafe, May I help you?
Guest : I want to have my dinner. Can I have a table for one please?
Waiter : Yes Sir. Please come this way?
Guest : Alright, thank you
Waiter : Please be seated, Sir. Here is the menu.
I will return in a moment to take your order.
Guest : Oh, okay