Questionnaires

Age: ______ Occupation: _______ Income: _________

1. Do you know the full form HDFC?

Yes No
2. Do you know what services are provided by HDFC?
Banking& Financial
Travel
Infrastructure
Electricity
3. Which word do you associate with HDFC?

4. Do you Like the Logo of HDFC?

Yes NO

5. Is the logo easy Identifiable?

Yes No

6. Identify the tagline of HDFC?

Lets get it done
The Worlds Local Bank
Badhti ka naam zindagi.
We Understand Your World
7. How do you come to know about the products of HDFC?
TV Ads
Radio
Hoardings & banners
News paper Ads
Social media
other
8. Do have any business with HDFC
Yes No
9. Are you aware about the products offered by HDFC?

Yes No

10. Are you aware about the online services offered by HDFC?

Yes No

11. Do you know about the PayZapp?

Yes No
12. How would you rate your overall experience with bank
Very satisfied
Satisfied
Neutral
Dissatisfied
13. Do you want any changes in any service which bank is providing?
Yes No
14. Do you have complaint about HDFC bank?
Yes No
15. Do you think that the marketing strategies of HDFC are convincing?
Yes No
16. Is there any product or service you have availed after looking at any advertisement
or any as such promotional activity?
Yes No