PAMELA D.

COLBERT
9343 Paragon Way
Owings Mills, Maryland 21117
(443) 642-8041

OBJECTIVE: To demonstrate my professional knowledge, skills, and

proficiency to further the vision and goals of an organization.
EDUCATION: Community College of Baltimore County
MAJOR: Accounting /Business Management 2019
CERTIFICATION: Certified CPR & First Aide

WORK EXPERIENCE:

Veolia Transportation/ Transdev INC

Job Title: Payroll Specialist/HR Specialist April 2013-Present
Process payroll for fleet of 300 or more drivers and administrated staff
Clerical Support to HR Manager by assisting with job analysis, job evaluation, salary
administration, employee recruitment and selection, employer-employee relations, personnel
program evaluation, and personnel policy procedure with new hires.
Maintain and audit personnel files (i.e. archiving, and purging etc.)
Assist Manager with benefits for Baltimore offices
Responsible for pre-employment drug screening, PSC, and background checks
Respond to request regarding unemployment and represented the Baltimore office at hearings
when necessary
Interviewed applicants to match experience with specific job related requirements
Responsible for the entry of data into the ADP system (i.e. new hires, emergency contacts,
status changes, federal and state deductions etc.)
Ensured accurate and timely completion of employment/wage verification
Maintained paperwork (i.e., I-9 form, tax forms, voluntary self-identification forms, TALX,
etc.)
Handle all employee walk-in inquires
Conduct new hire orientation
Work with ADP to process direct deposits, payroll reports, and entering personal data for
drivers and staff.
Maintain time management to process payroll by the end of workday on Tuesday so that
employee direct deposits will be in there accounts on Friday.
Conduct new hire orientation for payroll and how to use ADP
Assist the Accountant with clerical support and any other task assigned to ensure smooth
operation of payroll department
Responsible for Data entry in ADP such as change of address, tax information and new hire
information.
Responsible for making sure adjustment checks are cut for employees that need correction
from incorrect payroll times inputs

Job Title: MTA Mobility Liaison Supervisor/Operations Supervisor April 2011 April 2013
Dispatched on four way radio to help drivers with manifest to find the right location to pick up
customers and drop them off
Assisted drivers to keep timely on time performance for picking up and dropping off customers.
Documented any incidents and accidents which involved drivers or customers

Worked as customer service representative for customer and drivers to assure that customers
who had booked rides and who were expecting there transportation to pick them up.
cont. page (2) Pamela Colbert resume

Assisted with data entry for payroll for a fleet of over 300 drivers screening time sheets for
calculating/ coding, or other errors, computing and subtracting allotments.
Assisted with attendance by readjusting and adjusting attendance points for drivers who called
out from work. Assisted with scheduling personal time off for drivers and overtime.
Reschedule rides that were running late on drivers manifest
Job Title: Road Supervisor November 2008 April 2011
Maintain, govern, and provide effective, efficiently running routes for the customer.
Supply accurate data for route and charter operators
Conduct on-road observation of service to insure proper implementation of all operating rules
and procedures.
Report to accident and incident and document all related information from all parties involved
and witness, record, take pictures of entire accident or incident scene. Call in information to
insurance company and record all information into webrisk computer program for Veolia
accidents and incidents. Make sure all policy and procedures are followed for accidents
including the timely transportation of operator to Concentra for drug and alcohol analysis.
Assist operators in overcoming operational challenges.
Insure operators are fit for duty at all times.
Record all emergency or maintenance road calls, time checks, performance code violations and
customer contacts
Review route change requests with operators and submit proper paperwork for approval.
Visit major customer generators to discuss service performance issues and review site
conditions for safety hazards.

Job Title: MTA Mobility Driver December 2007 November 2008

Respond to manifest in timely manner
Operated wheelchair lift and secure clients safely
Drive vast majority of vehicles within accordance to Veolia and State regulations.
Assisted disabled clients when entering and exiting vehicles
Operated two way radio

Rachaels Women Center

Job Title: Facilities Director November 2001 August 2004
Job Title: House Manager March 2000- December 2001
Job Title: Outreach Worker May 1999-March 2000

House of Ruth---Madison Emergency Shelter

Job Title: Program Assistance August 1998- May 1999

Technical Skills: type up to(35) wpm, Microsoft Word, Microsoft Excel, Power point,
Spread sheet, Trapeze, VDS, Internet, Fax machine, Copy machine

References on request.