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Pamela Colbert Resume Final
Pamela Colbert Resume Final
COLBERT
9343 Paragon Way
Owings Mills, Maryland 21117
(443) 642-8041
WORK EXPERIENCE:
Worked as customer service representative for customer and drivers to assure that customers
who had booked rides and who were expecting there transportation to pick them up.
cont. page (2) Pamela Colbert resume
Assisted with data entry for payroll for a fleet of over 300 drivers screening time sheets for
calculating/ coding, or other errors, computing and subtracting allotments.
Assisted with attendance by readjusting and adjusting attendance points for drivers who called
out from work. Assisted with scheduling personal time off for drivers and overtime.
Reschedule rides that were running late on drivers manifest
Job Title: Road Supervisor November 2008 April 2011
Maintain, govern, and provide effective, efficiently running routes for the customer.
Supply accurate data for route and charter operators
Conduct on-road observation of service to insure proper implementation of all operating rules
and procedures.
Report to accident and incident and document all related information from all parties involved
and witness, record, take pictures of entire accident or incident scene. Call in information to
insurance company and record all information into webrisk computer program for Veolia
accidents and incidents. Make sure all policy and procedures are followed for accidents
including the timely transportation of operator to Concentra for drug and alcohol analysis.
Assist operators in overcoming operational challenges.
Insure operators are fit for duty at all times.
Record all emergency or maintenance road calls, time checks, performance code violations and
customer contacts
Review route change requests with operators and submit proper paperwork for approval.
Visit major customer generators to discuss service performance issues and review site
conditions for safety hazards.
Technical Skills: type up to(35) wpm, Microsoft Word, Microsoft Excel, Power point,
Spread sheet, Trapeze, VDS, Internet, Fax machine, Copy machine
References on request.