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JESSICA THIEN Y PHAM

Address: 2 Heavrin court


City/State/Zip: Baltimore, Maryland 21236
Phone Number: (443)-883-1865
Email: pham.jess0@gmail.com

OBJECTIVE To obtain a job within my field that will challenge and allow me to
use my knowledge, skills, and past experiences in a way that is
beneficial to myself and my employer. I want to be part of the
success in an environment of growth and excellence.

SKILLS & Organizational


ABILITIES Interpersonal
Problem Solving
Teamwork
Creativity

EXPERIENCE Qdoba Mexican Grill Team Member Sept. 2015- May 2016
Meets objectives and goals in improving customer satisfaction,
communication, and sales. Operated in register and handled currency
and credit transactions quickly and accurately. Built loyal clientele through
consistent appreciation and friendly interaction. Personable and outgoing
towards customers and staff. Resolved complaints promptly and
professionally.
Cindys Nails Nail Tech Assistant Summer 2016/2017

Highly organized with booking appointments for clients and group parties
to maximize productivity. Consistently maintained a clean work
environment to meet state sanitary regulations. Acted as a customer
service representative and resolved miscommunication between
clientele/nail technicians. Ability to develop constructive and cooperative
working relationships with others, and maintain them over time.

EDUCATION PERRY HALL HIGH SCHOOL


AUG 2011-MAY 2015
HIGH SCHOOL DIPLOMA
COMMUNITY COLLEGE OF BALTIMORE COUNTY ESSEX
AUG 2015- PRESENT
REFERENCES Cory Domininoski / Former Boss

Qdoba Mexcian Grill

(831)-241-4120

Dr. Kim Jensen/ Former English Teacher

Community College of Baltimore

kjensen@ccbcmd.edu

Tu-Sean Phan/ Model Manager

Freelance/ Promotional Modeling

(484)-680-3570

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