Thalia Perez: Familiarizing Guests With Menu and Daily Specials Accurately Recorded Food and Drink Orders

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Thalia Perez

2855 University Avenue Apt.3E Bronx, New York 10468 (347)604-0486 Perezthalia14@gmail.com

PROFESSIONAL EXPERIENCE

July 2017- Current Partners In Care New York , NY

Temporary Clerical Assistant


Created excel spread sheets
Answered phone calls, along with making phone calls
Keep class rosters up to date
Scheduled home health aides for necessary classes
Organized files

February 2015- July 2017 Juniors Bakery New York, NY

Host, Server, Cashier & Runner


Greeted guest
Maintained the front of the house clean
Answered phone calls & placed reservations
Familiarizing guests with menu and daily specials
Accurately recorded food and drink orders
Collect payments by accepting cash, check, or charge payments from customers; making
change for cash customers.
Verify credit acceptance by reviewing and recording driver's license number; operating credit
card authorization system.
Balances cash drawer at beginning and end of work shifts
Provide pricing information
Completed cake orders
Completed food orders

Summer 2012 Y&R| Wunderman New York, NY

Project Management/ Workflow Ladders for Leaders Intern

Worked with multi-functional teams in defining the overall scope of a project


Coordinated with other team members to monitor/execute ongoing projects and making
adjustments when required
Managed project responsibilities throughout the life cycle from inception to completion
Obtained approvals of full agency team to alter schedules or estimates
Attended weekly status meetings
EDUCATION

2017- Current Lehman College Bronx NY


Major: Media Communications

2015-2017 Bronx Community College Bronx, NY


Associates degree in Human Services

Summer 2014 New York Urban League Retail Certification Program


National Professional Certification in customer service

2009-2013 Marble Hill School for International Studies Bronx, NY


High School Graduate; Class of 2013

ADDITIONAL SKILLS

Bilingual
Microsoft work
Microsoft Excel
Microsoft PowerPoint
iMovie
Final cut pro.

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