Professional Documents
Culture Documents
Seeing The Wood For The Trees'
Seeing The Wood For The Trees'
ii) Company Background, Culture and Drivers acting and improving systematically.
for Change
By 2000, the Company had made some significant in-roads
ENSCO International is a leading offshore drilling Company towards this goal. A team called Jumpstart was formed to
based in Dallas, Texas. It currently operates a total fleet of 56 achieve a step change in the Companys SHE performance.
offshore drilling rigs comprising thirteen 250ft jackups, nine This team gained first hand feedback from offshore
300ft jackups, twenty-one >350ft high specification jackups. employees, identifying strengths and weaknesses in all areas.
In addition, the Company also operates seven barge rigs, five It identified best practices, obstacles for gaining greater
platform rigs and in December 2000, introduced its first ultra consistency, non-value added work for elimination, and ways
deep-water semi-submersible. The Company operates in most of increasing the effectiveness of the SHE programs. In the
international offshore locations through three Business Units: end the team arrived at over fifty key recommendations
Europe / West Africa, which covers both the UK and including the world-wide adoption of some 24 SHE programs
Dutch sectors of the North Sea as well as West Africa; / best practices.
North America, which primarily covers Gulf of Mexico Implementation of recommendations from the Jumpstart
(GoM) operations; and initiative and the adoption of more formalized SHE programs
Asia Pacific, which covers the Middle East, Asian Sub- such as competence assurance, behavioral modification, work
Continent, as well as Australia and New Zealand. instructions etc, required a significant cultural shift at the
coalface for these tools to provide the much sought after
In addition, the Company also supports two Business Regions, benefits.
in Venezuela (Lake Maracaibo) and Trinidad.
Adding to the challenge of implementation was the absence of
The Company was formed in the mid-eighties as a small, a formalized process for roll-out, such as that based around the
predominantly land based drilling operation. By 1987 it had commonly known Plan-Do-Check-Feedback cycle. This was
entered the offshore drilling industry and soon established a now recognized as a major hindrance to efficient operations
demonstrable track record for managing a well-disciplined and due to the low number of Business Unit initiatives requiring
efficient operation, sufficient to facilitate rapid growth and systematic implementation across the whole rig fleet.
expansion. During the 1990s ENSCO acquired PENROD,
Lauritzen, Dual, and in 2001 acquired Chiles Offshore. The fact that the fleet already had a low SHE incident rate
ENSCO now has the second largest and youngest* premium despite the relatively few recognized tools and techniques
jack up fleet in the industry. (* Source Petrodata) established was credited, in part, to the competency of the
offshore personnel on the rigs. This relied very much on long
While ENSCO has been highly successful, rapid growth has experience on specific rigs assigned, with some senior
not always been supported by a systematic way of working. supervisors having served on the same rigs in the same
Like most companies in the oil and gas arena, ENSCO made position for more than 10 years. This over reliance on
the management of safety a central theme from day 1. Today, personnel particularly within the North American Business
the management of SHE is a Company core business value. Unit (NABU) - was not in line with ENSCOs desire to work
This has brought very aggressive targets for SHE more systematically at all levels across the Company.
performance, with increasing recognition that for those targets Therefore, accelerated cultural changes at the worksite were
to be realized, the Company must adopt the goal of thinking, needed within the NABU if a systematic way of working was
to be established to realize the Companys vision of attaining
an incident free workplace.
1.0) Safe System of Work (SSoW) - Business Driver
In April 2000, ExxonMobil (Exxon in 2000) had just
conducted a gap analysis between ENSCOs North America
Business Units SHE management system and their own
documented safety systems. The aim was to gain a better
understanding of each companys SHE programs, thereby
promoting better communication in order to jointly improve
safety performance. One of the gaps identified was the
absence of a formal Permit to Work (PTW) system for
ENSCO GoM operations. The Jumpstart team had
recommended the adoption of a formalized PTW system, but
within the NABU, given the changes and challenges already
impacting the local culture at that time, other important
initiatives were given precedence.
However, the need to gain alignment with a much valued
customer meant that the design, development and
SPE 86631 3
implementation of a Permit to Work (PTW) System now designing, developing and implementing a PTW system, to
became a priority. now undertaking a complete overhaul of all NABU procedural
worksite safety controls. Only when these had been
2.0) Safe System of Work (SSoW)
demonstrated to be effective, robust and reliable could the
Existing Challenges:
Permit to Work (PTW) System then be designed around this
From the outset, it was recognized that the success or failure foundation.
of PTW System implementation within the NABU would be
(At this time the services of Risktec were sought and secured.
dependent on the acceptance of offshore personnel and that
Risktec is a consultancy specializing in risk management
this, in turn, would be dependent upon the system design. It
services to the exploration and production and other
was considered imperative to steer away from the temptation
hazardous industries.)
to simply import an off-the-shelf PTW system, recognizing
that the Business Unit had historically little or no previous The work scope now became: to design, develop and
experience with such systems. The PTW system would have implement a system that would pull together key procedural
to be tailored to reflect the existing culture and support worksite controls (including a PTW system) into a single
existing worksite controls (such as the JSA program) which integrated approach a one stop shop for ensuring
would need to be fully incorporated into the systems structure workplace and rig safety.
and operation. However, if PTW system effectiveness was to
3.0) Safe System of Work (SSoW) System Design
rely in part on the effectiveness of existing worksite controls,
it would first be necessary to ensure these controls were fit 3.1) Overhauling Procedural Worksite Safety
for purpose, effectively communicated and used effectively. Controls
For the NABU, operating a fleet of 25 offshore rigs within the 3.1.1) Work Instructions (WI)
GoM, the Job Safety Analysis (JSA) program had been
established as one of the principal procedural tools for Work Instructions had mostly been developed within the
worksite hazard control. The first step towards implementing Europe / West Africa Business Unit. As one of the Jumpstart
best practice recommendations, Work Instructions had then
the revised SSoW was to evaluate this program, which had
been in effect since 1993. Initial formal classroom training had been disseminated to all other Business Units. Within the
been provided, but this had never been systematically NABU however, they had not been widely adopted, partly due
to the absence of documentation providing guidance on their
integrated into the Companys training matrix. The intent had
been that the skills set would grow from a core of key trained use. (For a successful JSA program, job steps need to be
people, being passed onto others via On the Job Training determined. These are contained within the Work Instructions.
The fact that this hadnt been recognized led to further
(OJT). Field visits to rigs and interviews with key personnel
identified the following strengths and weaknesses in the JSA concerns that the application of the JSA process had some
program: fairly major gaps and perhaps was not as well established and
understood as at first thought).
+) Program well supported and incorporated into day-to-day
work; 3.1.2) Job Safety Analysis (JSA) Program:
+) Used to support and complement pre-job meetings; Within a JSA program hazards should be identified from a
-) Understanding of the process not fully grasped; number of sources:
-) Hazard recognition (and hence value) of JSAs variable; i. Hazards relating to the TYPE of work being performed;
-) No documented guidance regarding where, when and ii. Hazards relating to the LOCATION where work is being
how a JSA should be raised; performed;
-) Job steps to execute work often confused with the steps iii. Hazards relating to the TIME (i.e. conflicts with other
to establish safe work controls; work) when work is being conducted.
-) Master (pre-written / library copies) JSAs not routinely However within the existing NABU JSA program only work
reviewed / revised at the worksite to address any
type hazards were nominally captured, with location and time
deviations from the original work scope. hazards often missed.
Clearly then, while the JSA program was accepted as part of Work type hazards when combined with the either location or
day-to-day work, much further work was needed to turn the
time hazards can escalate to become far more hazardous. e.g.
program into an effective and reliable tool providing an ignition source (work type hazard) in the presence of
consistent support to the PTW system. The intent was that, flammables (work location hazard). This shows that the whole
wherever possible, worksite hazards and controls should be
process of worksite hazards control is a dynamic process with
referenced through other procedural controls (such as the JSA) hazards - and more importantly their potential to do harm -
and not duplicated on the Work Permit. The Work Permit was being situation and context dependant. This contrasted with
then being left the sole objective of formerly authorizing the
the historical approach to JSAs which were often pre-written
suitability and sufficiency of the controls proposed. and reviewed away from the worksite. While this was
All this in turn meant that the work scope was starting to acceptable in communicating the generic hazards associated
significantly expand from the original aim of simply with the type of work activity, e.g. welding, it did very little to
4 SPE 86631
address the dynamics of worksite hazard management due to with the type of work being performed. Design it to ensure it
either the location of the work or the time it was being supports the work steps contained in the Work Instruction but
performed. segregate generic work type hazards arising from the work
activity from the dynamic hazards generated from the work
This led to three key design objectives for a Safe System of
location or the time of the work. Example: If the activity is
Work that would bring all elements of worksite hazard
again changing the wheel on a car the aim of the JHI would
management together, as described below:
be to ensure that no injuries or damage to equipment is
Safe System of Work (SSoW) Design Objective #1: Work sustained during the actual execution of the work activity of
Steps and Work Instructions (WI) changing the wheel (given an ideal environment with no other
prevailing hazards presented by location or time).
Establish an operational definition for Work Instructions and
design a user-friendly WI template. Design the WI template to Marrying the Work Instruction (WI) and the Job Hazard
highlight the distinction between steps associated with the Information (JHI) in this manner meant these could be used
over and over (library copies) while also acting as reference
material for more complex, less frequently performed work.
Each set of paired WI and JHI would contain the job steps to
help ensure the work was completed to the required level of
quality (i.e. the purpose of doing the job in the first instance -
the WI) while supported by relevant hazard information and
corresponding safety controls - the JHI. (See Figure 1).
Figure 1: Work Instruction supported by the
Job Hazards Information
therefore be archived with an associated permit and With the absence of a formal SHE competence assurance
subsequently destroyed. system, predicting performance at the worksite couldnt be
demonstrated. Now, with the design of the Safe System of
Example: Taking the wheel changing example one last time,
Work (SSoW) and supporting information contained within
this Worksite Job Safety Analysis template would be designed
the Work Instructions (WI) the Job Hazards Information (JHI)
to ensure no injuries or damage to equipment are sustained
and the Worksite Job Safety Analysis (WJSA), performance
when changing a wheel due to additional hazards from
expectations could be established for all offshore positions.
conditions such as an inclined road, passing traffic (location
hazards) poor visibility (nightfall), or poor weather conditions This meant irrespective of the competence of the crews, the
(time hazards). SSoW had established a barrier of minimum operating
standards. For routine tasks where competence was assured,
3.2) SHE Competence
less reliance on SSoW documentation was needed, but in other
For the NABU, the three components of work and hazard cases the SSoW would provide minimum operating
management: expectations to support safe working where competencies
1) The job steps arising from the work activity itself were not fully established. See Figure 3.
(WI),
2) Hazards resulting from the work activity (JHI), and Figure 3: Core Competence vs SSoW Procedural
3) Hazards resulting from the location of the work Controls
activity or the time it is taking place (WJSA).
had all previously been attempted to be managed through the Core Competence
JSA program. Separating these gave a much clearer (skills, training, know ledge)
Work Instructions
Work / Confined Space Certificate. Like the JSA program it SECTION 1 - WORK DESCRIPTION
W orksite
Equipment Description
W ork Description:
W ork Order/JC. No
..
...
W orksite
In the event of a General Alarm, shutdown
portable equipment,
had been accepted by the offshore crews and integrated into Name ... Signature .. Time .. Date
SECTION 2 - AREA HAZARDS
Other Area
Name ... Signature .. Time ..
SECTION 2 - AREA HAZARDS
H 2S Zone
0
Y N
1
SECTION 3 - ASSOCIATED
:
2
Date Area / Equipment No.......................
Rig.....................
CERTIFICATES
SECTION 1
Other Area
Hazards
Certificate Types
Associated work permits
Number
W orksite...................................
ENTRY PERMIT
with key offshore personnel were conducted to determine the I certify that the work authorized by the Permit will not conflict with any work or operational activities under my control.
B: PERMIT ISSUER
Name ... Signature .. Time ..
B: PERMIT ISSUER
Name ... Signature .. Time .. Date
I certify that the
isolations
2.
and safety precautions shown on this Permit, associated certificates and JSAs attached
TheDate
area/equipment
approved.
has been isolated from all sources of electrical and mechanical power on
Isolation Cert. Number.
3. are The area/ Work
equipment has
may now been freed of all dangerous materials.
start
from the time shown. The work does not conflict with any other work underway No work may be done under this Permit after the Expiry Time/Date
Time W ork May Start
I certify that the isolations and safety precautions shown on this Permit, associated certificates and JSAs attached are approved. Work may now start
4. The surrounding area has been examined and there are no hazards that shall arise from
Permit Expires
concurrent Date
from the time shown. The work does not conflict with any other work underway No work may be done under this Permit afterTime the Expiry Time/Date Date Time
moving equipment has been installed (if equipment fails, vacate space). Air intakes to be
place.
I will ensure safe conditions at the worksite are maintained and that all other persons in the work group are briefed at a pre-job protected
safety meeting andgas/fumes
adhere to the
C: PERSON IN CHARGE (1st working period).
requirements. Worksite will be left SAFE & TIDY at work stop.
from and airborne particles.
I have read and understand the description of work and precautions to be taken. The appropriate controls from the JSA are in place. 9. A rescue plan has been formulated and rescue team briefed
W ork Start Work Stop
I will ensure safe conditions at the worksite are maintained and that all other persons in the work group are briefed at a pre-job safety meeting and adhere to the
requirements. Worksite will be left SAFE & TIDY at work stop. Time Date 10. Competent
Time standby personnel
Date have been detailed
These are summarized as: W ork Start Name Work Stop Name
11. Maximum number of persons allowed in confined space Number
Time Date Time Date
Name Name Sign Sign 12. The area/equip has passed the Atmosphere Tests as detailed in Gas Test Cert. Number
13.in Section
Signatures in this section refer to the declarations made Continuous
4 monitoring for toxic gases and oxygen in place.
SECTION 5 - RE-AUTHORIZATION
Sign Sign A: Permit Issuer SECTION 3 - AUTHORIZATION & Validation
B: Person in Charge
Signatures in this section refer to the declarations made
Sign
in Section
W ork Start
4 Time Date Name Sign W ork Start A: Stop
Sign Work Permit Issuer Time Date Valid From Valid To
SECTION 5 - RE-AUTHORIZATION Name:
I have inspected the worksite and certify that the isolations and safety Time Date Time Date
A: Permit Issuer B: Person in Charge
precautions have been completed, I authorize entry for the period shown.
+ Easy to use
Sign W ork Start Time Date Name Sign W ork Start Sign Work Stop Time Date Sign: ..
Entry can be made when the above conditions are completed
The work does not conflict with any other work underway
B: Person in Charge (1st working period). Work Work
Time Date Time Date
I have read and understand the description of work, precautions to be taken. Start Stop
I will ensure safe conditions at the worksite are maintained and that all Name
persons entering the space have been briefed at a pre job safety meeting and
adhere to the requirements. Worksite will be left SAFE & TIDY at all times. Sign
SECTION 4 Re-Validation Signatures in this section refer to the declarations made in Section 3 (Persons entering to sign reverse side of sheet)
I declare that the work has been properly performed and is complete/*not complete. The equipment is left safe and the area is SAFE & TIDY.
and ...
the area is SAFE & TIDY. Signature .. Time .. Date
Print Name
Permit Issuer
Signature Print Name
Person in Charge
Sign Work Start Sign Work Stop Time
Stop
Date
- Not systematic - No formal recognition of risk by work B. PERMIT ISSUER The job is accepted as :- *delete as appropriate * Not complete and continuing on Permit No...
* Complete and associated certificates signed off.
Permit ready for archive
* Not complete and continuing on Permit No... Name ... Signature .. Time .. Date
Permit ready for archive
1st.copy : W
Name ... Signature .. Time .. orksite
Date 2nd.copy : PCP .
Draft C Aug 01
SECTION 5 - WORK COMPLETION
This certificate is now closed and has been deleted from cross-referenced work permits.
rd
1st.copy : W orksite 2nd.copy : PCP .3 Copy OIM Continued on Cert. No. :.................... Draft B Aug 01
Risk Potential
"
EF
EF HE CA HZ
# P A E Never
heard of
Heard of
in
Occurred
in
Several
times /
Several
times /
(Persons (Assets (Environment in industry company same BU same rig
industry
0 No Injury Zero Damage Zero Effect Visual
1 Slight Injury Slight Damage Slight Effect Level 1 Inspection Work at
2 Minor Injury Minor Damage Minor Effect Height
3 Major Injury Local Damage Localized Effect Level 2
4 Single Fatality Major Damage Major Effect
Multiple Fatalities Extensive Damage Massive Effect Level 3 Welding
5
Note : Incidents with an actual consequence of 3 for People, Assets or Equipment will be investigated at Level 2
Incidents with an actual consequence of 4 or 5 for People, Assets or Equipment will be investigated at Level 3
3.5) Permit to Work (PTW) Co-ordination 4.0) Safe System of Work (SSoW) Implementation
In the existing Hot Work / Confined Space Entry Certificate With the SSoW finally complete, the next step was to pilot the
system, co-ordination of worksite activities relied solely on the new system to test the roll-out process and then proceed to full
memory and competence of the OIM. This approach had implementation. Previous efforts to achieve consistent
traditionally been deemed fit-for-purpose given the implementation of initiatives had struggled in the absence of a
combination of very competent supervisors, relatively low risk systematic structure for roll-out. In 2002, however, ENSCO
working environment and traditional rig designs. developed and issued the Management System Framework
(MSF), a template to assist all functions and disciplines to
With ever more complex rigs being introduced, simultaneous
align themselves with a more systematic way of working. This
drilling operations, interfaces with production platforms and
document uses the familiar plan-do-check-feedback process to
societys general ongoing expectations for major international
ensure systematic roll-out of new initiatives.
E&P companies (and their contractors) to be able to
demonstrate effective SHE practices, the permit co-ordination 4.1) Training
process required to be significantly upgraded to support the
Successful implementation of the Safe System of Work
SSoW approach.
(SSoW) required the wholesale revision of existing worksite
To achieve this, PTW location boards were developed for each controls. In recognition of this, a training course was
rig (similar to that shown in Figure 7) along with permit rack developed to ensure offshore personnel understood the
and magnetic markers showing permit activity (valid, changes and recognized that they saved time and added value
in managing hazards, but could also feel confident to act as
system champions to assist an effective changeover.
4.2) Offshore Implementation Support The database (See Figure 8) was designed for access on
line from all rigs via the Business Units server.
With personnel trained, piloting of the SSoW required
implementation support through a rig based helpdesk during This database assured greater consistency and predictability
the first 48 hrs of system changeover - a time period thought for worksite hazard management with a clear, single set of
to be critical to achieving line buy in and support. Changeover expectations documented for each position and each permitted
from the existing system was managed effectively with no real work activity.
communication issues resulting.
6.0) System Maintenance SSoW Computer Based
As expected, the more experienced of the offshore personnel, Training (CBT) Module
who had worked the same way for many years, often had a
Effective maintenance of training objectives to ensure
harder time learning the new procedures than the younger
continuing compliance with system requirements had
crew members. But by the end of the first 48 hrs, the SSoW
historically been one of the obstacles to implementing new
had been embedded, providing a major step change
initiatives within the NABU. The classroom environment is
improvement in worksite management especially in relation
very effective for delivering training to large numbers of
to high-risk work which could now be managed and co-
people in quick order. However, in an industry which is often
ordinated far more systematically and effectively.
cyclical, and has sometimes less than desirable turnover rates,
5.0) Establishing Consistent Expectations via a training must be an ongoing process. ENSCO therefore
WI / JHI Database decided to use CBT onboard each drilling rig to support the
maintenance of system compliance requirements.
The standard procedural worksite safety controls of Work
Instructions, Job Hazard Information represent the foundation Figure 9 shows a menu page illustrating some of the modules
of the SSoW. In the early stages of implementation the crews of the SSoW CBT that was developed.
were often impatient to start developing their own WI and
JHIs to replace the large numbers of JSAs previously Figure 9: SSoW CBT Menu Page
maintained. While personnel now had improved understanding
of the objectives of these controls, inconsistencies were
introduced as the WI and JHI were only as good as the core
competencies of the crews, which varied from one rig to
another as no formal competency program had yet been
established.
It was recognized that if a single comprehensive set of WI and
JHIs could be developed, these could be used as a basis for
core competence for all key offshore positions (see Section
3.2). Therefore, it was decided to build a WI / JHI database for
all permit activities. Teams of offshore employees were
consulted to provide input to the quality of information and
style of language used.
Figure 8: WI / JHI Database
7.0) Success of the Implementation The objective was to create a one-stop shop for crews by
migrating the SSoW to a (SHE)SoW where each offshore
The SSoW has now been operating in the Gulf of Mexico for
position could access definitive SHE requirements via the WI
approximately 18 months and has achieved very positive
and the JHI for each task / work activity being undertaken -
feedback from the workforce. ENSCO has now established
anytime, anywhere.
the SSoW as a minimum worldwide company standard.
Expectations, purpose and relevancy of all worksite safety The rationalization process could result in a single database
controls - both individually and collectively - are now clear, supporting the following SHE programs:
leading to a marked improvement in the communication of
expectations at the worksite. Environmental Management System (EMS)
Dropped Objects program
The successful introduction of the SSoW was a watershed
HSE Cases
event for the NABU, with a complete overhaul of procedural
worksite safety controls, a cultural step change achieved by SHE Competence
adopting a world-class system, all coupled with the systematic Preventative Maintenance Routines
approach to piloting and roll-out. The SSoW now had to Personal Protective Equipment (PPE) requirements
become embedded within the overall framework of the SHE-
New hire / offshore orientation program requirements
MS to ensure that it was not seen as just another worksite
safety program. The key point is that offshore personnel crews would only
ever see one system - the (SHE) SoW. (See Figure 10). While
8.0) The Future - Integration of the Safe System of
this is very much still work in progress it supports the
Work (SSoW) into ENSCOs SHE-MS
Companys vision and values that an incident free workplace
The acceptance of the SSoW at the worksite by the offshore comes from managing the causes of incidents. And managing
personnel was seen as a successful platform that could the causes of incidents often starts from having clear,
potentially be used as a vehicle for communicating consistent, expectations for all offshore positions such that
expectations from a wide variety of sources - and not just predictable performance can mostly be controlled and pre-
those relating to safety - such as the Companys determined. It is anticipated that maintenance of such a
Environmental Management System (EMS). database will be likely to be a full-time job. But by
minimizing duplication of requirements through
Increasingly, line managers and offshore personnel had
rationalization, while still ensuring over 90% of all
expressed concern regarding potential information overload expectations are satisfied, and by providing an easy to use
resulting from too many programs being directed at the rig-site
clear line of sight for offshore personnel, this could
in quick succession. Too many programs - too many
ultimately allow the Company to achieve a far more consistent
expectations - all contained within too many documents was and systematic approach. This would then enable worksite
often the cry.
activities to be effectively managed with controls
A plan for integration was then developed so that personnel demonstrated, irrespective of rig, irrespective of Operator,
would not need to interface directly with other SHE programs irrespective of location - a truly one-stop shop indeed.
/ tools within the SHE-MS, but could extract their
requirements and expectations, by position, as they would be
embedded within either WIs or JHIs.
EMS Dropped
HSE Cases Objects
PM System Program