Inquiry is from the customer to the Organisation seeking some non-binding sales

informations. The validity period is used as processing period.

Inquiry gets completed status with the first reference beacuse completion rule "A"
assigned to it in the Item category (e.g, AFN).

When ever customer seeks any information about your product, you create a document
for that called Inquiry. If to-day, he is not purchasing, he may be a loyal
customer for tomorrow, by making a follow up.

You can keep data about the customer through this document which may be useful in
future.The inquiry is maintained in the system and a quotation is created to
address questions for the potential customer.

Quotation is an offer from a particular sales area to the customer. Quotation

always contains a validity period and it legally binding within this period.

In Quotation Completion rule "B" is applicable. Therefore, Quotation gets completed

status if you refer the total quantities to the order , or, if you are refering
partial quantities then rest quantities you have to reject , or ,if the validity
period of the Quotation is over.