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Heather Filerino

2528 Wendover rd.

Parkville, MD 21234

(443)769-2816

h.filerino28@gmail.com

Career Focus: Paralegal

Job Objective: I am seeking a paralegal internship while studying law at CCBC at the current time. I am
interested in gaining hands in experience with assisting attorneys in administrative duties, researching
legal issues, handling communications with clients, and anything else that may further my skills and help
me apply my current knowledge of this field.

Qualifications/Skills:

Customer service and sales


Microsoft word/office, Excel, and Power point
Currently attending Legal studies classes/ Learning legal terminology

Education:

Name of College/School: Community College of Baltimore County

City/State: Baltimore, MD

Degree: Associates of Arts Major: Legal Studies

GPA: 2.41

Related Coursework: Legal Studies 101

Experience:

Company Name: Jerry Ds Saloon City/State: Parkville, MD

Job Title: Server Dates of Employment: April 17- Current

Responsibilities:

Using customer service/ Having a pleasant attitude


Upselling and using sales techniques
Multi-tasking
Knowledgeable in micros
Being efficient in order taking
Responsible for taking payment
Knowledge of Menu items and specials
Company Name: Riverwatch Marina and Restaurant City/State: Middle River, MD

Job Title: Server/ Bartender Dates of Employment: June 13- October 15

Responsibilities:

Using customer service/ Having a pleasant attitude


Upselling and using sales techniques
Multi-tasking
Knowledgeable in using micros
Being efficient in order taking
Being efficient with payment exchange
Knowledge of Menu items and specials and drink mixtures

Company Name: Human Services Inc. City/State: Baltimore, MD

Job Title: Administrative Office Manager Dates of Employment: April 09- November 12

Responsibilities:

Customer Service
Setting Appointments
Answering phones and having knowledge of Microsoft Office and Excel
Sending Faxes
Keeping charts up to Date with HIPPA regulations
Sending Disability Paperwork for patients

References:

Christina Leos (443)226-7088

Kendra Weiskopf (443)579-6651

Kaitlin Wayson (443)546-5961

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