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Wwi Ms User Instructions
Wwi Ms User Instructions
Wwi Ms User Instructions
1 Introduction .......................................................................................................................... 2
2 Password Management ........................................................................................................ 3
2.1 Common Password Policy ........................................................................................... 3
2.2 Setup a WWIMS profile .............................................................................................. 3
2.3 Unlock accounts through WWIMS .............................................................................. 7
2.4 Change password though WWIMS ............................................................................. 8
2.5 Reset Cummins Online password (for logging into WWIMS) .................................. 10
3 Deprovisioning (Deactivation/ Reactivation to reverse deactivation) ............................... 12
3.1 Process Overview....................................................................................................... 12
3.2 Request a deactivation or reactivation ....................................................................... 13
3.3 Approve or deny a request ......................................................................................... 16
3.4 Tracking a request ...................................................................................................... 18
4 Delegate Approval Requests .............................................................................................. 22
4.1 Process Overview....................................................................................................... 22
4.2 Create and manage delegations .................................................................................. 22
5 Active WWID Confirmation Process ................................................................................ 25
5.1 Process Overview....................................................................................................... 25
5.2 Reviewing a WWID ................................................................................................... 25
5.3 Confirming a WWID ................................................................................................. 27
6 Physical Assets Information .............................................................................................. 31
6.1 Process Overview....................................................................................................... 31
6.2 Review physical assets ............................................................................................... 31
7 Frequently Asked Questions (FAQs) ................................................................................. 34
8 Appendix ............................................................................................................................ 35
8.1 Deactivate a WWID ................................................................................................... 35
8.2 Assign a WWID to another Manager......................................................................... 36
8.3 Correct WWID information ....................................................................................... 37
8.4 Assign yourself as the Manager of a WWID ............................................................. 38
1 Introduction
This document provides detailed user instructions on how to navigate through the WorldWide
Identity Management System (WWIMS) application for following features.
Password Management ability to synchronize multiple passwords with one reset.
Deprovisioning (Deactivation/Reactivation) ability to process Leavers, reactivations and
transfers.
Active WWID Confirmation ability for Managers to verify and confirm the WWIDs that are
their responsibility.
Physical Assets Information ability for managers to view active physical assets associated with
the WWIDs reporting to them.
Please do not click on the Back or Forward buttons on the browser while using
WWIMS.
WWIMS provides a facility for synchronizing the passwords on many applications by providing a
set of rules called the Common Password Policy. This enables you to have a single password for
most of the applications. Some of the important applications are as below.
Cummins Online/ Web Applications (LDAP)
Sametime / Notes Applications (Notes HTTP)
Notes Extranet
Mainframe/RACF (for US and UK)
Windows Login/CED
OneSource
Oracle Financials
Lotus Notes (via APN)
WWIMS Next Gen (OIM)
To view these rules, click on the link Common Password Policy on the Change Your Passwords
screen, where you enter the new password.
If you do not know your Cummins Online (LDAP) password or you are using Cummins Online
for the first time, click on the Forgot my password link. Proceed to section Reset Cummins
Online password
Answer a minimum of three and a maximum of five authentication questions and click on Save
button. After providing answers to the authentication questions, your profile is setup in WWIMS
and you will see the Change Password link in your menu.
These answers are used by helpdesk to verify callers identity. Hence, it is advised that you
only use western language characters in answering these questions.
Once you submit your profile for Answers to Authorization Questions, you will be directed to the
WWIMS home page.
Click on the Manage Passwords menu and then click on Setup/Change Answers to Authentication
Questions link to modify your profile for authentication questions. Unless you setup your profile,
change password link will not appear in Manage Passwords menu.
These answers are used by helpdesk to verify callers identity. Hence, it is advised that you
only use western language characters in answering these questions.
If you have forgotten the password for Windows, you can change your password without calling
the Help Desk. You can go to any connected PC, follow these instructions to change your
password and then return to your PC and log in.
Enter a new password in the Password and Confirm Password textboxes and click Change
Password to reset your password. This will display the Change Password Results Page
Note: Your Lotus Notes password will be synchronized with your Windows Login/CED
password. This synchronization capability will be provided by PistolStar APN.
Please note that WWIMS_Next_Gen has been added as a new resource. It will soon replace
WWIMS as the Enterprise Identity Management System. Also, some of the application resources
have been moved to WWIMS_Next_Gen. WWIMS_Next_Gen will be responsible for updating
your new password to those resources. WWIMS_Next_Gen will notify you via email on the status
of the password change for each resource within the next 30 minutes.
If you have setup your WWIMS Profile, please proceed to section Challenge Answer
Screen (for users with WWIMS profile).
NOTE: Manager is used in this document to denote Cummins personnel responsible for a
WWID and not the Manager title.
A deactivation request can be initiated through one of the following methods based on the
WWIDs person type:
OneSource - for all WWIDs maintained in OneSource
NDH (National Distributors Host) for all WWIDS in NDH
WWIMS link Reactivate/Deactivate a WWID under Manage WWIDs menu.
WWIMS file interface for Administrators
A deactivation request made from the WWIMS user menu or file interface has to be approved by
the WWIDs manager or the delegates (if any) if the request is not from the manager. WWIMS
sends email to the manager and delegates (if any) requesting the approval. If the approval is not
received in the next 2 weekdays, a reminder email is sent. If the approval is not received in the
next 8 weekdays after the reminder, the deactivation proceeds without an approval. The manager
receives one email for every deactivated account of a WWID. No approval is required if an
Immediate Deactivation was requested by the Access Control Administrator.
If the Leaver is listed as Manager, the Leavers Manager is notified to assign a new manager.
Additionally, a program is executed periodically to ensure that active people are assigned to active
A deactivation request can be tracked by the user who requests the deactivation through the View
Request Status menu option.
A reactivation request can be initiated by an authorized user through the WWIMS user interface
to process a single WWID at a time.
A reactivation request has to be approved by the WWIDs manager or delegates (if any) if the
request is from any user other than the manager. WWIMS send email to the manager and
delegates (if any) requesting approval. If the approval is not received in the next 2 working days,
reminder email is sent. If the approval is not received in the next 3 working days after the
reminder, the reactivation request is cancelled and the requestor is informed. The manager
receives one email for every reactivated account of a WWID.
A reactivation request can be tracked by the user who requests the deactivation through the View
Requests You Have Submitted link under Work Items menu option.
Based on the description, click on the correct row in the Process column.
The first column, Name, provides the following information about a process:
WWID
Action (D for deactivation and R for reactivation)
Resource Name (only if the Process is WWID Resource Deactivation / Reactivation)
Task initiation date-time
The second column, Process describes the process that is occurring. The important ones are:
WWID Deactivation
WWID Resource Deactivation
WWID Reactivation
WWIMS Resource Reactivation
In the screenshot below, the highlighted part indicates the various processes for deactivation of a
WWID. Click on a row in the Name column to see details of the Process.
The screen can be viewed as three sections from top to bottom Process status, Task Results and
Workflow Status.
Process Status provides general information about the process, requestor, execution times
etc
Task Results contain logs from various sub- processes initiated by this process and all
attributes updated by WWIMS as part of this process. Any errors will be displayed here.
Workflow Status displays the detailed internal work flow which is used by WWIMS
administrators.
Managers can delegate approvals to one or more people. The delegation must have start and
end dates. During this period, notifications for approval requests will be sent to the delegated
persons as well as the manager. After the request is approved or denied by the manager or any
of the delegates, it is removed from everyones view.
Notes: -
1) Delegation is only applicable to approval requests. It is not applicable to Active
WWID Confirmation or any other functionality.
2) Cummins professional employee can only delegate to other professional
employees.
To delegate, select value Selected Users from Delegate Work Items to pick list.
If a delegation is already set (like it is shown in the screen shot below), this screen displays the
current active delegation.
Previous delegations can be viewed by selecting Previous Delegation value from the
Delegate Work Items to pick list. On the next page (page shown below), one of the
delegations can be selected and edited for use.
Additionally, Cummins conducts a periodic WWID review to confirm that only active people
retain access to Cummins resources. When the Active WWID Confirmation Process is started, an
email will be sent to every manager. Managers then login to WWIMS and begin the confirmation
process through the List Direct Reports link under Access Reviews menu. A reminder email
will be sent to managers who have not yet completed the confirmation process. If the WWIDs are
not confirmed by the date mentioned in the email, a final reminder is sent to the manager as well
as the managers manager. Reminder and Escalation emails are also copied to the unconfirmed
WWIDs. Any unconfirmed WWIDs are subject to deactivation after reasonable investigation by
the Access Control Administrators.
NOTE: Manager is used in this document to denote Cummins personnel responsible for a
WWID and not the Manager title.
5.2.2 Click on List Direct Reports link under Access Reviews menu
This menu item is available irrespective of whether a review is in progress. It provides the
capability to view all the WWIDs that are the responsibility of any manager.
YY016
5.3.2 Click on List Direct Reports (Confirm Your WWIDs) link under
Access Reviews menu
When t he Active WWID review Process is started the menu item, List Direct Reports, displays
the information that you can now confirm WWIDs. Click on it.
To confirm that a WWID is active and the information is accurate, check the box next to the
WWID and click on Confirm. You can select multiple WWIDS and confirm them at once. After
you click on Confirm, the screen will be redisplayed with the unconfirmed WWIDs at the top of
the list.
To make any changes to the WWID list or information, please follow the appropriate path in the
Managers reference provided in the Appendix.
It is recommended that you review details of a WWID before clicking on the Confirm button. To
review information for one WWID, click on a WWID and review the details on WWID Profile
Details screen. To review information for all WWIDs, click on Export to Excel button.
Unconfirmed
WWIDs
Confirmed
WWID
Managers can use WWIMS to review the physical assets associated with the WWIDs he/she
responsible for.
Find the Person type and Data Source for the WWID. (Refer
note below for help)
Yes
Is Person type = Employee No
AND Data Source =
OneSource?
Note: You can find the Person type and Data Source in any of the following 2 ways.
A) From WWIMS
1) Login to WWIMS (http://wwims.cummins.com)
2) Click on the link List Direct Reports under Access Reviews menu
3) Enter the managers WWID and click OK. A list of active people that report to the manager is
displayed.
4) Click on the WWID.
5) A screen will be displayed with WWID information.
B) CBS Billing
1) Login to CBS Billing (http://cbsbilling.cummins.com)
2) Click on the menu WWID BC/RC Report
3) Enter WWID and click View Report
4) A screen will be displayed with WWID information.
Note: You can find the correct manager by asking the person for this information.
You can find the Person type and Data Source in any of the following 2 ways.
A) From WWIMS
1) Login to WWIMS (http://wwims.cummins.com)
2) Click on the link List Direct Reports under Access Reviews menu.
3) Enter the managers WWID and click OK. A list of active people that report to the manager is
displayed.
4) Click on the WWID.
5) A screen will be displayed with WWID information.
B) CBS Billing
1) Login to CBS Billing (http://cbsbilling.cummins.com)
2) Click on the menu WWID BC/RC Report
3) Enter WWID and click View Report
4) A screen will be displayed with WWID information.
Find the Person type and Data Source for the WWID. (Refer note below
for help)
Contact your line HR manager to get the Make the corrections using View or Modify
information corrected. WWID Information link under Manage
WWIDs menu in WWIMS
Note: You can find the Person type and Data Source in any of the following 2 ways.
A) From WWIMS
1) Login to WWIMS (http://wwims.cummins.com)
2) Click on link List Direct Reports under Access Reviews menu
3) Enter the managers WWID and click OK. A list of active people that report to the manager is
displayed.
4) Click on the WWID.
5) A screen will be displayed with WWID information.
B) CBS Billing
1) Login to CBS Billing (http://cbsbilling.cummins.com)
2) Click on the menu WWID BC/RC Report
3) Enter WWID and click View Report
4) A screen will be displayed with WWID information.
Find the Person type and Data Source for the WWID. (Refer note below
for help)
Contact your line HR manager to get the Request manager change using View or
manager information corrected. Modify WWID Information link under
Manage WWIDs menu in WWIMS
Note: You can find the current manager, person type and Data source in following ways.
A) CBS Billing
1) Login to CBS Billing (http://cbsbilling.cummins.com)
2) Click on the menu WWID BC/RC Report
3) Enter WWID and click View Report
4) A screen will be displayed with WWID information.