Skyler Mang

EDUCATION
James Madison University, Harrisonburg, VA May 2018
Major: Marketing, Minor: Educational Media, GPA: 3.6
St. Catherine's School, Richmond, VA May 2014
_____________________________________________________________________________________
WORK EXPERIENCE
Operations Intern, Convene, New York, NY Jun. 2017-Aug. 2017
Helped plan and coordinate events ranging from 4-400 participants
Greeted attendees and assisted them throughout their program while anticipating their needs
Created and distributed PEOs (Program Executive Order) using sales force
Created floor plans using social tables to meet the needs of each client
Server, Bob Evans, Harrisonburg, VA Jan. 2017-Apr. 2017
Communicate with coworkers during rush periods to foster teamwork while providing exceptional
service to guests
Assist host by answering phone to place carry-out orders, and by greeting, seating, and thanking guests
Regularly check on guests to ensure satisfaction with each food course and beverages
Food Services Worker, JMU Dining Services, Harrisonburg, VA Aug. 2016-Nov. 2016
Responsible for providing quality customer service to 16,000 JMU students
Communicated with co-workers to efficiently package and prepare meals
Ability to work under pressure during high customer demand
Administrative Assistant, SEAL Team Physical Training, Glen Allen, VA Jun. 2012-Jun. 2016
Demonstrated proficiency in answering phone calls and responding to e-mails
Managed the organization of data, files, and client information
Composed promotional e-mails and designed a tri-fold stand-up banner to promote the company at
expositions
_____________________________________________________________________________________
ACADEMIC HONORS AND DISTINCTIONS
Presidents List Spring 2017
Mu Kappa Tau, National Marketing Honor Society Awarded in 2017
National Society of Collegiate Scholars Awarded in 2016
Deans List Fall 2015 & Spring 2015, 2016
_____________________________________________________________________________________
EXTRA CURRICULARS
Freshman Year Orientation Guide (FrOG) Aug. 2017-present
Guide a group of 30+ freshman students by helping them make the transition into college life
American Marketing Association Jan. 2017-present
Enhance my marketing education through guest speakers, community and social events, and open
forums with marketing professionals
Alpha Sigma Alpha Sorority, Beta Epsilon Chapter Sept. 2015-present
Planning the annual ASA Womens Brunch with over 400 guests and assisted in raising over $18,000
for our Christmas family
Intramural Co-Ed Competitive Sports Sept. 2014-present
Participation in Soccer, Flag Football, Basketball, and Dodgeball