Pilots Guide

v1.6.1

Published :

Revised : Thursday, 20 August 2015

 TABLE OF CONTENTS
TABLE OF CONTENTS 2
1. Membership Information 4
1.1. Air Asia Virtual Groups mission 4
1.2. Joining Air Asia Virtual Group 4
1.3. Account termination procedure 4
1.4. Leave of Absence 5
1.5. Airline Ranking System 6
1.6. Prior Virtual airline experience 6
1.7. Contact Information 6
2. Airlines Standard 8
2.1. Maintaining activity 8
2.2.Pilot forum requirements 8
2.3.Online flight requirements 8
2.4.RedTrax tracking system 9
2.5.PIREP Regulations 10
2.6.Manual PIREPs 10
2.7.Flight Bookings 10
2.8.Airlines Change 10
3. Operational Standards 11
3.1. Airlines & Hub 11
A. Indonesia Air Asia 11
B. Indonesia Air Asia X 11
C. Air Asia 11
D. Thai Air Asia 12
E. Philippines Air Asia 12
F. Air Asia Zest 12
G. Airasia X 12
H. Thai Airasia X 13
3.2.Flight Planning 14
3.3.Fuel Conserving 14
3.3.1.Cost Index 14
3.3.2.Single Engine Taxi 14
3.4.Normal Checklist Item 14
3.5.Pilots Rotation 15
3.6.Liveries 15
3.7.Hub Transfer 15
3.8.Simulating Realism 15
1. Membership Information

1.1. Air Asia Virtual Groups mission

Our mission is to provide our member with the best possible service while
still keeping the art of flight simulation fun.

At Air Asia Virtual Group, we take everything in simple way, as we believe

that pilot are meant to fly the airplane, not bugged by enormous feature
that they seldom use, or, the worse, never.

1.2.Joining Air Asia Virtual Group

At Air Asia Virtual Group, we welcome pilots of all experience levels and
backgrounds. From the flight simulation novice to real world airline
captains, an exciting opportunity awaits you here. However, basic
knowledge in virtual flying, as well handling the Airbus fleet is required, as
we don't provide Basic Course for that. When joining our airline, the
following is required of all our pilots and will help you make this important
decision to join our airline :

Must be 13 years of age or older

Must supply real name and valid email

Select an appropriate hub upon registration

Must file a valid PIREP within 14 days of your registration being accepted

Must be a member of VATSIM or IVAO

Must not have been previously removed from the virtual group for
inactivity

1.3.Account termination procedure

If you dont follow the rules set out in the joining procedure you run the
risk of your pilot account being terminated. Your hub manager(s) perform
2 roster clear outs per month. The first one will be at the start of the
month and the other around the 15th. If you are inactive for more than 30
 days, an email will be sent informing you your account has been marked as
inactive. Once this email has been sent your Hub Manager may terminate
your account at any time. This is not a reversible action and your data will
be lost.

Pilots who leave Air Asia Virtual Group on disciplinary grounds will have
their account terminated. You will not be able to re-apply and any
attempts to do so will result in your application being rejected.

Pilots who resign from the airline will have the opportunity to re-apply
with their previous Pilot ID, hours, PIREPs and awards reinstated.

1.4.Leave of Absence
Pilots who foresee they will be unable to complete the minimum flight
required (1 per month) may submit a Leave of Absence request through
the provided facility on the website. Pilots may not apply or repeatedly
apply for a Leave of Absence in response to warnings concerning removal
from the roster for inactivity. In order for a Leave of Absence to be
accepted, the pilot must:

Have an active status within the airline

Completed a minimum of one flight for that month prior to the request
being submitted

Have not already submitted a minimum of three Leave of Absence

requests per year and must not have exceed a duration of 60 days

Agree to file a PIREP within fourteen days of their return

Any pilot who fails to file a PIREP within the allocated 14 days will have
their pilot account suspended. Extensions will not be granted beyond 180
days except on a case by case evaluation. If a pilot on a Leave of Absence
submits a PIREP during this period, they will be considered to have return
from their Leave of Absence and their status will be placed back to active.
1.5.Airline Ranking System
Pilots are ranked based on several factors, not only from the flight hours
only. This system is made to keep the fairness of the airline duty
simulation.

The requirements can be seen on the table below

Senior
Requirem Flight Flight Senior Chief
Trainee Flight Captain
ent Cadet Officer Captain Captain
Cadet
Min Flight
0 20 30 50 100 500 1000
Hours

Minimum
0 20 30 40 80 400 800
Flight

Minimum
0 7 14 14 30 150 240
Days

To gain ranks, pilot must fulfill all the criteria needed for the certain ranks.

1.6.Prior Virtual airline experience

Here at Air Asia Virtual Group we understand that you may have prior
achievements at other virtual airlines. However, no such data such as hours
or award can be carried over to Air Asia Virtual Group and will not
contribute towards a pilots rank. This decision has been made to give
every pilot an equal opportunity to achieve the rank they deserve.

Any email received requesting the transfer of hours or awards will be

neglected.

1.7. Contact Information

It is important that we are able to contact you should any problems or
difficulties arise. We therefore require you to submit a valid, working and
regularly checked email address to use on your application when applying
to become a pilot. If you create a new email address after becoming a pilot
with us then we kindly ask that you update your information by sending an
email to our Membership Department.
It is also important that you can contact the staff members should you
need to ask questions, generally struggling with the site and/or its features
or are unsure about something. The Contact Us page is available on the
main navigation bar. Staff members will try and respond to your message
appropriately within 48 hours however, this is not the preferred method of
contact.
2. Airlines Standard

2.1.Maintaining activity
A minimum of one flight and filed pilot report (PIREP) must be submitted
every 30 days. Pilots may not apply for a Leave of Absence in an attempt
to prevent being removed from the roster for inactivity.

Each member must maintain a valid email address as outlined in section 1.

7. Air Asia Virtual Group members are advised to join the community
forum and be active; at least read messages and postings as outlined in
section 2.2; Pilot forum requirements. This is the best way to catch policy
changes to the airline.

2.2.Pilot forum requirements

As a result of the large amount of information that is placed within the Air
Asia Virtual Group forums, the airline advises you to become a member of
our pilot forum. Membership of the Virtual Virtual Group forum provides
you with the ability to interact and benefit from discussing the real world
airline, flights, the virtual airline and a host of other topics. Best of all, its
free.

Each member of Air Asia Virtual Group who posts in the community
forum, or any flight simulation forum where one is available, is required to
maintain a professional manner at all times. Any and all cases of racism,
rude or discourteous comments, flaming, harassment, profanity and
anything else deemed questionable by forum moderators (reported to the
airline) may result in disciplinary proceedings being instigated to include
suspension or termination from Air Asia Virtual Group. Registrations are
automatically completed upon registration of which a username and
randomly generated password is email to you as well as viewable in the
pilots Crew Room.

2.3.Online flight requirements

Air Asia Virtual Group encourages its pilot to fly online with VATSIM or
IVAO. We maintain a partner airline status with IVAO and encourage our
pilots to use their excellent services. Although flying with any online flight
 organization is allowed, we do not provide any help in using their services.
When flying online our pilots are required to follow these guidelines:

Ensure you adhere to all instructions given by ATC

Present yourself in a professional manner

Understand that you are representing Air Asia Virtual Group

No foul, vulgar, flaming or racially charged remarks will be tolerated here

at Air Asia Virtual Group or while operating on any VATSIM or IVAO
servers and within their forums. Any complaint received may result in
disciplinary action taken against you

All Air Asia Virtual Group pilots will use the appropriate callsign to their
flight (e.g. AWQ/IDX/AXM/AIQ/APG/EZD/XAX/TAX/AAV) with the
appropriate flight number. Your radio callsign is also listed on the flight
briefing page.

2.4.RedTrax tracking system

Air Asia Virtual Groups custom made tracking system, RedTRax is
available to all pilots, free of charge and can be downloaded in the
Downloads section of the website. In order for RedTRax to function
correctly, you will need to run minimum Windows Vista. RedTRax is an
example of a modern, up to date tracking system with many functions
such as a message system, reference to the website and of course, the
flight tracker and flight log. The same rules that apply to the forum are
enforced to the message system within the RedTRax application. All pilots
are required to use this program in order for their PIREP to be accepted.
We are not able to accept flights which have been tracked using any other
acars. Technical support will be available on the forum should it be
needed.

For pilot that still use Windows XP, we highly request you to upgrade your
system if you can afford it. Otherwise you can request an exception to the
Membership Department to use k-Acars free. The use of k-Acars free
without any approval from the membership, can be followed by a
suspension.
2.5.PIREP Regulations
Air Asia Virtual Group believes that pilots should operate their aircraft up
to a certain standard and to a degree of realism. To that end Air Asia
Virtual Group have created a separate Pirep Acceptance Policy which
lists criterias which a PIREP will be marked rejected. PIREPs that violated
any part of the criteria will not be accepted. The policy can be found in the
downloads section of the main website.

2.6.Manual PIREPs
Due to the unavailability of suitable resources, we only accept manual
pirep for completed online flights only. Please supply a copy of log from
your Redtrax Flightlog and a screen shot of the tracker data that shows
the complete flight, where take off time and landing time are shown.

2.7.Flight Bookings
For the convenience of other pilot, schedules can be booked by several
pilot at one. However, we will only keep your booked flight for 24 hours
maximum.

2.8.Airlines Change
When pilot registered, they will choose an airline to fly, and will be
assigned to the airline's hub. They can only see the schedules assigned to
the hubs.

Pilot can request transfer to the other airline in the group, with following
criteria have to be met :

Holds a Flight Cadet rank

Minimal 3 month on the last hub

Minimum 5 flight on the last hub

3. Operational Standards

3.1.Airlines & Hub

A. Indonesia Air Asia

ICAO : AWQ

IATA : QZ

Radio Callsign : Wagon Air

Hub : Jakarta Soekarno-Hatta International (WIII)

Terminal : 3 / Apron G

B. Indonesia Air Asia X

ICAO : IDX

IATA : XT

Radio Callsign : Red Phoenix

Hub : Ngurah Rai International, Denpasar, (WADD)

C. Air Asia

ICAO : AXM

IATA : AK

Radio Callsign : Red Cap

Hub : Kuala Lumpur International Airport (WMKK)

Terminal : 2
D. Thai Air Asia

ICAO : AIQ

IATA : FD

Radio Callsign : Thai Asia

Hub : Bangkok Don Mueang International Airport (VTBD)

E. Philippines Air Asia

ICAO : APG

IATA : PQ

Radio Callsign : Cool Red

Hub : Manila Ninoy Aquino International Airport (RPLL)

F. Air Asia Zest

ICAO : EZD

IATA : Z2

Radio Callsign : Zest

Hub : Manila Ninoy Aquino International Airport (RPLL)

G. Airasia X

ICAO : XAX

IATA : D7

Radio Callsign : Xanadu

Hub : Kuala Lumpur International Airport (WMKK)

Terminal : 2
 H. Thai Airasia X

ICAO : TAX

IATA : XJ

Radio Callsign : Thai Xpress

Hub : Bangkok Don Mueang International Airport

Upon registration, pilot will have to choose airline they want to fly. We
group our airlines based on their hub. It means that when your hub is a
hub for another airline, you can fly for that airline too. We also allow pilots
to change their hub whilst their career with us has already started.
3.2.Flight Planning
We require our pilots to properly plan their flight carefully. This includes
these factor :

Payload

Fuel on Board

Route

Cruise Altitude

Documented Procedure

At the moment, only AK & D7 certified for ETOPS operation.

3.3.Fuel Conserving
We at Air Asia Virtual Group realize that non-renewable energy sources is
not to be wasted by some careless flight planning. We require all of our
pilot to plan his flight carefully and efficiently.

3.3.1.Cost Index
All Air Asia Virtual Group flight use CI number 10 on narrow body
fleet, and 55 on wide body fleet

3.3.2.Single Engine Taxi

Air Asia Virtual Group using 1 engine taxi whenever taxi time
requires is more than 5 minutes point to point (not including take-
off sequencing)

3.4.Normal Checklist Item

Please insert item :

ACARS on before releasing the parking brake during push back

procedure, or before start checklist.

ACARS Stop & Send Pirep to the end of the After Parking Checklist
3.5.Pilots Rotation
Air Asia Virtual Group did not use any Pilot Rotation. Every pilot start the
day with outbound flight, and return later on his last flight of the day to
the same airport he depart for the first flight. Typical destination duty for
Air Asia Virtual Group Pilots is A-B-A-C-A, with the total of the duty hour
is 8 hours maximum per day.

We do not restrict our pilot to follow this real world rotation, but if you
want to add more realism to your simming experience, go fly that way.

3.6.Liveries
We require all of our pilots to fly with correct livery on Air Asia Virtual
Group flights. But, this is not mandatory. Pilot can use any livery if they
cant find any Air Asia livery available for their aircraft add on.

We provide some of the livery on the Download section on the website.

Please notice that these livery are officially permitted by its creator to be
shared to the members of Air Asia Virtual Group. Any attempt to share
the liveries outside of the Air Asia Virtual Group community, may subject
to copyright infringement, and can resulting to pilot account deletion.

3.7.Hub Transfer
Upon successful registration, pilot will have to choose hub for the base of
his airline operation. However, should any pilot want to change his
operational hub for any reason, we will accommodate the transfer if the
pilot already being active for the last 30 days (send minimum 1 valid pirep
in the last 30 days) at the previous hub, and flown minimum 5 flights total
on the previous hub.

All hub transfer request must be sent to the hub manager.

3.8.Simulating Realism
During the duty hours, we expected our pilot to raise the realism into
account within limitation of the flight simulation software itself.
To comply with the realism issues, Slew and Time Acceleration are
forbidden to all of Air Asia Virtual Group Pilots.

All pireps contains slew and/or time acceleration data, will be rejected
without any clarification from the pilot needed.