RSharpe EDUC 765 UWStout

Enabling Objectives Matrix

Title of the unit/module: Emotional Intelligence @ Educators Credit Union (EQ@ECU)
Knowing Ones Self (Self-Awareness)
Brief description of target audience: Credit union staff: tellers, loan officers, member
service representatives, branch management and support staff (home office) between
the ages of 18-80 with varying degrees for formal education.
Terminal Objective: Staff members will be able to identify and label their own emotions
as they feel them.
Pre-Instructional Strategy: Participants will take the online emotional intelligence
assessment from TalentSmart using the code are provided in each book.

Enabling Objective Level on Learner Activity Delivery Method

Blooms (What would learners do (Group
Taxonomy to master this presentation/lecture,
objective?) self-paced, or small
group)
Identify the five core Knowledge Review the intensity of Group presentation,
emotions as defined feelings chart in order to discussion
in the book explain low level versus
high level variances of the
core emotions
Identify the triggers Knowledge, Record in a journal Self-paced
that result in high Comprehension personal triggers and
intensity of feelings possible ways to avoid the
compared to triggers stress reactions
resulting in lower
intensity of feelings