1 Evolution of HRM

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Evolution of HRM

Time Period HR Focus HR Activity Example Event

Before 1890 Industrial technologies Disciplinary systems


1900-1910 Employee well being Health and safety programmes National cash register (NCR)
forms first personnel department
to handle employee issue.
1920s Task design, efficiency and Time and motion studies Period of scientific management
impact of work group on employee counseling and
individual workers testing
1930s Unionization of workplace Communication programmes Major labour relations &
Passage of major labour anti union campaigns legislations
laws Personnel becomes staff
support to operational line
units
1940s Employee benefits and Wage increase General Motors and the United
compensation Cost of living adjustments Auto workers sign first contract
Pension, health and other with escalator clause.
benefit plans
1950s Employee relations Training and development The Hawthrone studies from the
specialization personnel Separate divisions within human relations movement find
functions personnel established widespread applicability
recruitment, labour relations,
training, benefits etc
1960s Employee participation Employee involvement Peter Druckers encyclopedic
management by objectives, The practice of management
quality circles, sensitivity (1954) finds wide spread
training applicability
1970s Government intervention Employee rights issues now Griggs V Duke power is first US
regulated in areas of supreme court employment
discrimination, equal discrimination case
opportunity, safety and health
and various benefit reforms
1980s Employee recognition Enrichment of employee William ouchis theory Z
displacement knowledge, skills and abilities examines the applicability of
through job rotation, formation japanese employment practices
of integrated task teams and to western companies
outplacement
1990s Changing demographics of Diversity programs employees About 70 percent of married
work force rights issues global perspective women are employed more than
Information technology double the 1960 rate
2000 and Strategic HR planning Transition from service and Exemplified by David Ulrichs
beyond support to consultative and book Human resource
leadership role champions which examines the
role of HRM in the twenty first
century

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