User Manual

Urine Chemistry Analyzer

CY(V9). 2012.05
WARNING

Please read the User Manual before you operate this instrument.

1) Never use bent Strip and make sure remove exceed urine on the strip use soft
tissue paper.

2) Clean instrument daily to prevent malfunction (If the machine is carefully kept
free of excess urine then daily cleaning may not be necessary)
(Refer to 5. How to Clean the Strip Loading and Push Bar after Use)

3) The instrument calibrates manually. (Refer to 4.1.1 Calibration)

4) If the battery needs to be replaced, ensure to use the correct type in order to
avoid any un-expected explosion. Dispose the used battery safely and correctly.

5) Software version(1st version) on LCD screen in this operation manual can be

different from the version(updated) of actual instrument's LCD screen. But, it is
no problem in referring use of the instrument to this operation manual.

BIOHAZARD: Wear personal protective equipment. Use universal precautions.

Refer to Appendix A for recommended precautions when working with biohazardous
materials.

2
 Contents
1. General Information of CYBOW Reader 720
1.1 Introduction
1.2 Technical Information
2. System Description
2.1 Components and Functions
2.2 Functions of Keyboard Buttons
2.3 Interfacing System
3. Instrument Installation
3.1 Unpacking
3.2 Environmental & Storage Requirements
3.3 Installation
4. How to operate instrument
4.1 How to check the system
4.1.1 Calibration
4.2 System Control
4.2.1 System Clock Set
4.2.2 System Configuration
4.2.3 Registration
4.2.4 Data Base
4.2.5 DB block Control
4.3 Measurement
4.4 How to input ID
5. How to Clean the Strip Loading and Push Bar after Use
6. Maintenance of instrument
6.1 Daily check up
6.2 Cautions for keeping
6.3 Error, errors!
6.4 Quality Control
7. Table Result
8. Troubleshooting & Maintenance
Appendix A. Safety Information

3
1. General Information of CYBOW Reader 720

1.1 Introduction
CYBOW Reader 720 is a urine chemistry analyzer to which a medical doctor or a laboratory
technician has easy access.
-It carries out maximum 720 tests per an hour and memory can store up to 2000 results.
- Sample ID can be entered via keyboard or barcode reader.
- Test results can be reviewed easily; repeat printing out of specific data is possible.
- To check for future software updates contact the supplier.
-Depending on the strip being used, it provides tests for 13 parameters of Urobilinogen,
Glucose, Bilirubin, Ketones, SG, Blood, pH, Protein, Nitrite, Leukocytes, Ascorbic acid
Microalbumin and Creatinine in urine.

1.2 Technical Information

Measurement Method Reflectance Photometer

Wave Length 460, 550, 650 nm
Dimensions 260*320*178mm
Weight 2400g
Power Supply Input: 100-250V / Output: DC 12V, 3A
Throughput 720 / Hour (Max. Approx.)
Memory Up to 2000 samples
Printer Thermal Printer (Paper size:51(W)*50(D)mm)
Operating Conditions Temperature( 2-30) / Humidity(10%-70%)
Serial Communication COM 1: Communication with PC
COM2: Communication with barcode system
Available extras Barcode Reader (Scanner)

4
2. System Description
2.1 Components and Functions

[Fig. 1.1] View from above

[Fig. 1.2] View from rear

Component Function
1 LCD Display Displays the result and the process of test
2 Keyboard Used to input data and set up each function.
3 Waste Box Tray for collecting strips after finishing test
4 Push Bar The strip is carried.
5 Printer Prints out the test results.
6 Power Connector Socket used to connect the analyzer to the external
power supply.
7 RS 232C Port(COM1) Serial interface port used for connection to a PC or
central laboratory (host) computer.
8 RS 232C Port(COM2) Connect barcode reader
9 PS/2 Port Keyboard Socket
10 Power Button Turns on/off the system.

5
 2.2 Functions of Keyboard Buttons
This consists of 16 keypads. It is used to input data and set up each function.

[Fig. 2.1] Keyboard

ENT Key
It is used for starting test or selecting a mode at each step.

ESC Key
It is used to terminate testing or escape from each step. At Standby mode, press ESC key
twice then System Control Mode will be shown.

(Direction) Keys
Direction keys are used for moving item or selecting menu. It make cursor move to left, right,
up and down in a menu.

0-9 (Numeric) Keys

Numeric keys are used for selection of menu, execution of procedure and in-put data (ID, Lot
No., etc.).

2.3 Waste Box (for discarding strips)

Waste box is used as a tray, collecting strips after finishing a test.
Analyzed strips are fall down into Waste Box, automatically.
When waste box is full, empty it by pulling out the knob of waste box. At this time, LCD
displays Full at the center of LCD monitor.
After emptying Waste Box, push it into an original place until Full disappears on LCD
monitor.

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 2.3 Interfacing System
1) You can interface CYBOW Reader 720 (COM 1) to PC through RS232C Cable.
Technical Specifications to transmit analytical results of CYBOW Reader 720 into
computer;
-Baud Rate: 115200 Baud
-Data Bit: 8-bit
-Parity: none

2) You also connect barcode reader to COM 2 (The baud rate of barcode reader should be
9600 bps.)

Host computer

RS-232C Port 1

RS-232C Port2

Barcode Reader

Users can interface Reader 720 to Host computer or Barcode Reader through the serial I/O
port (RS-232C).
*Connection diagram between Reader 720 and Host Computer*

2TX 2TX Host Computer

3RX 3RX OR
5G 5G Barcode Reader

3) MidiPC program System Requirements

Microsoft Window 98 Second Edition, Windows Millennium Edition Windows XP (May
not function well in Windows 2000.)

7
3. Instrument Installation

3.1 Unpacking
When you receive your CYBOW Reader 720, open the shipping box and check the contents
against the packing list.
Item (Quantity)
- CYBOW Reader 720 (1)
- Thermal Printing Paper (2)
- Power Cable & Adaptor (1)
- RS 232C Cable (1)
- Users manual (1)

Optional accessories
Barcode Reader

3.2 Environmental & Storage Requirements

1) Environmental Requirements
As with all sensitive electronic instruments, prolonged exposure to excessive humidity and
temperature should be avoided. Place the instrument where it will not be subjected to extreme
temperature variations. Avoid proximity to open windows, direct sunlight, ovens, hot plates,
open burners, radiators, and dry ice baths.

2) Storage and Handling

Locations to be avoided
Avoid using the unit in the following locations since they can cause malfunctioning.
High humidity, high-temperature, and low-temperature storage places
Warehouses and other dusty places
Very hot places near heating appliances, etc
Do not leave the instrument exposed to direct sunlight for long periods of time. This may
deform or discolor the body of instrument and may also cause malfunctioning. Do not touch
the power-plug with a wet hand. It causes an electric shock. Clean with a dry towel after
wiping clean with a towel dampened by a neutral detergent or water.
Do not wipe the body clean with benzene, thinner, gasoline, etc. This may discolor the body of
instrument.

8
3.3 Installation
1) Carefully unpack the CYBOW Reader 720 and place it on a firm and level surface.
Do not place the analyzer in direct sunlight or under any direct light source.
2) Insert the printer paper roll

3) Unpack the adapter and connect to the socket at the back of CYBOW Reader 720. Plug the
adapter into the electricity supply. Use only the provided adapter. Use of other type adapter
can cause defective measurement or system failure. (DC 12V, 3A given adaptor can be
used.)

4) To view the test results on your computer, connect the serial cable to a serial port of
CYBOW Reader 720 and a port for Com1 in the back of computer. Open the PC management
program in the connected computer. The test results transfer automatically to your computer
after testing.

5) If you need to use a Barcode reader to identify samples, plug it into the socket on the back
of the CYBOW Reader 720 and input the patients ID.

The CYBOW Reader 720 is now ready to use.

9
4. How to operate instrument

4.1 How to check the system

Turn on the Power switch on rear of instrument. Then the start page will be shown as [Fig.4.1]
and the instrument check the system automatically

If the waste box is not in the right position, a warning message will show on the bottom of
display: "TRAY Place in the right position and the message will disappear.
This start page [Fig.4.1] is "Standby mode".

[Fig.4.1] Standby Mode

4.1.1 Calibration
The CYBOW Reader 720 is factory calibrated before shipment by the manufacturer. The
Calibration of instrument should be done prior to first use and then the same process from the
2nd time can be recommended to do in every 4 weeks with Calibration Strip in the package.
Calibration strip is used for checking aging processes of the optical system and variation of
other internal conditions of instrument. When strong variation is detected which may be
caused, for instance, by contamination of the reference pad or low light intensity of a
defective light source, an error message will be printed.
The Calibration Strips are plastic white standard strips with defined and constant reflectance
characteristics. The Calibration Strip should remain in the vial until use and should be used
only once. Do not touch in the middle areas of the strip. The plate should be clean and dry
before a calibration is performed.

For calibration, proceed as follows:

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Step1. In Standby Mode of [Fig.4.1] press ESC key twice, then LCD screen shall be change
like [Fig.4.2] below.

[Fig.4.1] Standby Mode [Fig.4.2] System Control Mode

Step2. Press Number key 900 and LCD screen shall be changed like [Fig.4.1.1]
below.

[Fig.4.1.1] Manual CAL

Step3. Press < ENT > and then LCD screen shall be change like [Fig.4.2] System Control.
Step4. Press < ESC > and then LCD screen shall be change like [Fig.4.1] Standby Mode.
Step5. Put the Calibration Strip (CAL) into the strip loading plate.
At the start time, decreasing numbers 5 to 0 will appear on the LCD in a large size font. When
become to 0, the system will start calibration.
Step6. After calibration finished, the result of calibration print out.
If the calibrations values are between 333+/-10(323 ~ 343), it is OK.

4.2 System Control

In Standby Mode of [Fig.4.2] press ESC key twice to display System Control [Fig.4.2].

[Fig.4.2] System Control Mode

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4.2.1 System Clock Set
In System control mode press key, and the display will be shown as [Fig.4.2].

[Fig.4.3] System Clock Set Mode

1) Move to each item by using (up, down) keys and adjust time by using (left,
right) keys or NUM keys.
2) After adjusting local time, press ENT key to set.
3) To escape System Clock Set mode, press ESC key and you will return to System Control
mode.
Note: Do not forget to press ENT key after finishing time adjustment.

4.2.2 System Configuration

In case of changing the System Configuration saved in the analyzer, in System Setup press 2)
key and the display [Fig.4.4] will be shown as below.
Move to each item the System Configuration by using (up, down) keys and adjust the
details of each System Configuration item by using (left, right) keys.
If you press the ESC button in the selecting screen of the details, you can return to the
previous screen.

[Fig.4.4] System Configuration Mode

Beep Enable
If you select YES, beep will sound while operating instrument.
Use keys to select YES or NO.

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 Set Bps(PC)
This is to select speed rate while transferring data with each other between the instrument and
PC. Abnormal condition 115.2 should be selected.

Disp Unit
Select the unit of test results: mg or mol.

Strip Type
This is to select the Strip type for test.
The Strip type should be matched with the Strip type being used.

Name 1 2 3 4 5 6 7 8 9 10 11 12
CB 4 G P H O

CB 5 G K P H O

CB 6SG G K P H S O

CB7L O S H G P N L

CB 8 U G B K O H P N

CB 9 U G B K S O H P N

CB 10 U G B K S O H P N L

CB 11 U G B K S O H P N L A

CB 2AC M C

CB 10AC L N O H S K G P M C

CB 12AC U G B K S O H P M C N L

U=Urobilinogen, G=Glucose, B=Bilirubin, K=Ketones, S=S.G, O=Blood, H=pH,

P=Protein, N=Nitrite, L=Leukocytes, A=Ascorbic Acid , M=Microalbumin, C=Creatinine

Language
Choose one language from: English, French, German, Spanish, Italian, Poland and Chinese by
printed result and PC S/W.

Print Enable
Select printer on or off by selecting YES or NO. If you select YES, test results will be shown
both on LCD and printing paper.

13
 Disp I/O Cnt
This is for displaying the number of loaded strips and analyzed strips on LCD in larger
characters. The display [Fig.4.5] will be shown as below.

Loaded Strip numbers Analyzed strip numbers

Loaded strip position.

[Fig.4.5] Disp I/O Cnt

When you finish selecting all conditions, press ESC key.

If there is no change from previous conditions, you will return to System Control mode. But if
there is any change, the display will ask you to confirm saving the change.

If you want to change anything (YES/No) and press ENT key, you will go back to System
Control mode.

4.2.3 Registration
In System Control mode press key and the display [Fig.4.2] will be shown as below. Use
key to move to each item. Press ESC key and you will return to System Control mode.

[Fig.4.6] Registration Mode

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 Oper , Lot
Enter operators ID and strip lot number by using numeric keys. If you dont need any record
the test operators ID you may skip and leave it blank.

ID
Enter patient/samples ID using numeric keys or barcode reader. Press ENT key or UP key.
Then enter next patient/samples ID. If you want change ID number, you can go to the ID
using up, down key and enter ID number again.
(Refer to 4.4 How to input ID)

Color
Color changes in order of YELLOW, DK YELLOW, STRAW, AMBER, RED, ORANGE,
GREEN and OTHER, by pressing keys.

Turb
Turbidity changes in order of CLEAR, SL CLOUDY, CLOUDY, TURBID and OTHERS, by
pressing keys.

1) Select patient/samples Color/Turb using keys. Press ENT key. And then enter next
patient/samples Color/Turb.
2) Part is serial number of urine samples to be tested. As you register patient/samples
Color/Turb one by one, the number in entry increases in order.
3) Part is data location number; this will be stored in data base memory after
measurement.
4) If patient/samples Color/Turb is not registered before a test, Color/turb columns will be
blank.
5) To stop printing patient/samples Color/Turb before the test, make it blank in Color/Turb.

15
 4.2.4 Data Base
1) In system Setup mode press 4) key and the Searching by will be shown as [Fig.4.7].
The data saved in the memory of instrument can be searched by using keys.

[Fig.4.7] Data Base Mode

Go End: Press ENT key and then latest result will be shown as [Fig.4.7.1].
Go Mem: Input SEQ Number by Keyboard and then the result will be shown as
[Fig.4.7.1].
Go ID: Input patient/samples ID by Keyboard and then the result will be shown
as [Fig.4.7.1].


- shows the time of measurement.
- shows strip type.
- is datas number saved in data base.

[Fig.4.7.1]
1) You can also go to the data by using keys.
2) You can print out the result on the display by pressing ENT key.

Data base can save up to memory 2000 test results in its memory. When memory is full, the
data can be transferred to PC by RS232c interface cable and sorted by its tested Date in PC.
Otherwise the oldest data of the instrument will be erased on the first in first out basis.
Type in 9999 and press ENT key at area by using keyboard then erase all data in
Data Base. After clearing this number restarts at 0001.

Do this with care as stored data cannot be recovered.

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4.2.5 DB Block Control
In main menu mode press key and the display will be shown as [Fig.4.2].

[Fig.4.8] Data Base Block control

Upload
To transfer test results data to PC by RS 232C.
You can input data, pressing Keyboard. Press ENT key to operate a system.

Print
To print out the results data.
Note: Printing Area is limited to max. 50 test results at one time.

Print (=Abnormal result Print)

To print out the abnormal results.
1) Select Upload or Print mode, Print mode by using key and select the Start Num and
End Num by using Keyboard.
2) If DB is empty, an error message of No Data in Data Base will appear at the center of
display and go back to its previous mode.
3) After all data completely finished, OK Finish message will appear.

4.3 Measurement
You should start measurement in Standby Mode.
Return to Standby mode by pressing ESC key once or twice.
1) Dip a strip into fresh urine sample and take it out immediately.
2) Remove excessive urine by contacting the edge of strip on soft absorbent tissue.
3) Lay the strip on the start zone on the strip bed carefully as in [Fig.4.9]. The green color
LED will change to red when the sensor detects the strip in the system. This LED color will
change red to green after the strip is move to inside the machine by strip Push Bar.
While LED color is red, dont lay strip on the strip bed.

17
 LED indicator of
strip loading
Strip Loading Sensor

[Fig.4.9] Strip loading detector

4) At the start time, decreasing numbers 5 to 0 will appear on the LCD in a large size font.
When become to 0, the system will start measuring.
5) Test will be carried out automatically.
6) Test result will be printed out, shown on the LCD and automatically saved in the memory.
If you have more than 2 urine samples repeat the step 1), 2), 3) continuously.
Test result becomes available in 100 seconds for the first sample and 5 seconds for the
following strips- as long as the strip is placed in time.
7) The instrument will stop automatically after finishing test.
8) Press ESC key twice to return to standby mode.

strip type

Total (input strip count:

Saved datas number output strip count)
[Fig.4.10] Measuring Mode

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 4.4 How to input ID
There are 3 ways to input ID into CYBOW Reader 720.

1st Method
The user can input patient/samples ID using barcode reader while measurement.
1) Dip a strip into fresh urine sample and take it out immediately.
2) Remove excessive urine by contacting the edge of strip on the material like soft tissue.
3) Lay it in the start zone on the strip bed carefully. Then LED color will change from green
to red and the strip can be detected by sensor in the system. Then LED color will change red
to green after strip move to inside of machine by strip Push Bar.
4) Input patient/samples ID using barcode scanner and then the ID will be shown as
[Fig.4.11].

The patient/samples ID using barcode reader [Fig.4.11]

Caution:
If 2 IDs are input by barcode reader after step 1), 2) and 3), the first ID shall be deleted.

2nd Method (one by one ID input)

The user can input patient/samples ID using numeric keys while measurement.

Step1. In Standby Mode of [Fig.4.1] press ESC key twice, then LCD screen shall be change
like [Fig.4.2] below.

[Fig.4.1] Standby Mode [Fig.4.2] System Control Mode

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Step2. Press Number key 980 and LCD screen shall be changed like [Fig.4.12]
below.

[Fig.4.12]
Step3. You can move to each item by using (up, down) keys and change DISP Disable
mode to DISP Enable mode by using ENT key.
In case of set as follows: [Set 1]

1) Dip a strip into fresh urine sample and take it out immediately.
2) Remove excessive urine by contacting the edge of strip on the material like soft tissue.
3) Lay it in the start zone on the strip bed carefully. Then LED color will change from green
to red and the strip can be detected by sensor in the system. Then LED color will change red
to green after strip move to inside of machine by strip Push Bar.
4) Input patient/samples ID using numeric (number) keys.
EX) ID number: 0123
If ENT key is pressed, [Fig.4.13] shall be shown as below and you can see ID was input by
the system;

ENT ENT

Loaded Strip Numbers Analyzed Strip umbers

ENT ENT ENT

Loaded Strip, Patient/Samples ID Analyzed Strip, Patient/Samples ID

[Fig.4.13]

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5) Once the DISP Enable mode has been set up, to repeat above 1)2)3)4) steps for next
coming ID input is not needful and ID input on above 4th LCD screen condition Loaded
Strip, patient/samples ID shall be recommendable.
6) If ID is not input on the system under this mode (AUTO INC Disable), ID information shall
not be printed on the results.

In case of set as follows: [Set 2]

[Set 2]
1) Most procedures shall be as same as In case of set as follows: [ Set 1]
2) But, under this mode (AUTO INC Enable), ID can be printed automatically on the
result as described below even if ID information is not input into the system.
(EX) If you input ID as 0123, next ID shall be 0124 automatically.

Caution: Under [Set 1] or [Set 2], errors can happen when ID is input by Barcode
Scanner. Therefore when Barcode Scanner is used, setting up as [Fig.4.14] shall be
higher recommended.

[Fig.4.14] [Set 1] [Set 2]

Use with Barcode-Scanner Use with Number Keys
rd
3 Method (Multi ID input)
In System Control mode press key and the display [Fig.4.2] will be shown as below. Use
key to move to each item. Press ESC key and you will return to System Control mode.

21

[Fig.4.15] Registration Mode
ID
1) Enter patient/samples ID using numeric keys or barcode reader. Press ENT key or UP key.
Then enter next patient/samples ID. If you want to change the ID number, you can go to the
ID using up, down key and enter ID number again.
2) Part is serial number of urine samples to be tested. As you register patient/samples ID
numbers, the number in entry increases in order.
3) Part is data location number; this will be stored in data base memory after
measurement.
4) If patient/samples IDs are serial numbers, you may register only the first patient/samples
ID. Then the others will be numbered in order automatically. In that case, next ID number will
be increased by one from the first number. This number will increase even when restarting the
system after turning off the power.
5) If patient/samples ID is not registered before a test, ID columns will be blank.
6) To stop printing patient/samples ID before the test, make it blank in ID (just input only0
key, this will erase ID area).

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5. How to Clean the Strip Loading and Push Bar after Use
Caution: It is recommended that the strip loader is cleaned everyday as it can be stained
by the tested strip and remaining urine split onto the loader.
Step1. Remove the Push bar

View of instrument Remove push bar

Step2. Lift up front Cover ->Step4. Take out front Cover

Step3. Take out loading plate

Step4. Wash the Separated Push Bar, Strip Loading in Front Cover with running water and a
soft cloth. After drying completely, reassemble the accessories.
Step5. Insert the Loading Plate.

23
6. Maintenance of instrument

6.1 Daily check up

1) Separate the waste box from the instrument and wash them in running water.
2) Keep the instrument free of dust all the time.
3) Stand the instrument in a place free from extreme temperature variations.

6.2 Cautions for keeping

1) Prevent electronic shock.
2) Avoid a slope or vibrating place for keeping
3) Avoid any impact when the instrument is moved.
4) Avoid storage in areas subject to high temperature, high humidity, direct sunlight and air
containing dusts, salt, or high sulfur content.

6.3 Error, errors!

1) If the waste box is not in the correct position a warning message will show on the
bottom of display: "TRAY" and an audible alarm after 10 seconds, at same time the
instrument will stop working.
Place it in the right position and restart the instrument by pressing ENT key.
2) A bent strip will cause a jam at Reading Station of the instrument. In that case you take out
the front cover and remove the strip that is jammed.

6.4 Quality Control

Performance of reader result should be confirmed by testing known negative and positive
specimen or controls whenever a new bottle is first opened or calibration.
Water should NOT be used as a negative control.
Controls should be tested after performing maintenance or service on the Reader 300. Quality
Control materials should be used in accordance with local, state, and/or federal guidelines.
1) Quantimetrix the dipper urine dipstick control (Homepage: www.4qc.com)
2) MAS UA Control (Homepage: www.mas-inc.com)
3) Liquicheck Urinalysis Control (Homepage: www.bio-rad.com)

24
7. Table of Results

Item Abbreviation Unit

Result of Reading
Neg. +1 +2 +3 +4
Con. mg/dl 0.1 2 4 8
Uribilinogen URO SI mol/l 1.6 33 66 131
Arb norm + ++ +++
Con. mg/dl neg 100 250 500 1000
Glucose GLU SI mmol/l neg 5.5 14 28 55
Arb neg + ++ +++
Con.
neg Small Moderate Large
Bilirubin BIL SI
Arb neg + ++ +++
Con. mg/dl neg 5 15 40 100
Ketones KET SI mmol/l neg 0.5 1.5 3.9 10
Arb neg + ++ +++
Con.
Specific Gravity S.G SI 1.000 1.005 1.010 1.015 1.020 1.025 1.030
Arb
Con.
RBC/l neg 5 10 50 250
Blood BLD SI
Arb neg + ++ +++
Con.
pH pH SI 5 6 6.5 7 7.5 8 8.5 9
Arb
Con. mg/dl neg 15 30 100 300 1000
Protein PRO SI g/l neg 0.15 0.3 1 3 10
Arb neg + ++ +++ ++++
Con.
Pos
Nitrite NIT SI neg
Arb +
Con.
WBC/l neg 25 75 500
Leukocytes LEU SI
Arb neg + ++ +++
Con. mg/dl neg 20 40
Ascrobic Acid
VTC SI mmol/l neg 1.2 2.4
(Vitamin C)
Arb neg + ++

25
 8. Troubleshooting & Maintenance
Symptoms of Cause/Symptom
Possible Cause or Related Symptoms
Error No.& Remedy
1. The connection part for power source may be 1. Turn the instrument
A The instrument will loose. power off. Check that the
not work even though 2. Defective system electronics power cord is firmly
power is on. plugged into the
instrument and into a live
AC electrical outlet then
turn the power black ON
(AC adapter :
100-240V/12VDC 3A)

2. Contact your Customer

Service Office
1. Examine state of used strip and check out if
B-1 Always shows false any belong to a case described below; 1.
positive (+) test result a) Order(sequence) of test parameter on printed a) Misuse by user
- Result by visual test results is differ from it of the label on strip's b) c) Retry to test with a
with color chart shows bottle. (Tested strip model is not fit for this mode new unopened bottle
negative results. analyzer) Strips
Other reference tests show b) Reacted color(s) of reagent pad on the strip d)e)f)g)h) Careful
egative results. is(are) much different from those of the color handling of the strips by
chart label on the strip bottle. referring to instruction of
c) Shape of used strip was bent(curved) strip use for strip
d) Detection was done with dry strip(before
dipping in the urine) or any other test strip instead 2. Careful handling of the
of the reagent strip for this model analyzer analyzer by referring to
e) Tested without placing the dipped strip on the operating manual for the
plate analyzer
f) Strip position was turned upside-down or
wrongly positioned 3.Cleaned Strip loader
g) Reagent pad(s) were not fully wetted by the Plate (referring to User
urine manual/5.How to clean
h) Reagent strip was not placed on the tray the Strip Loader Plate
'immediately' after dipping in the urine and after use)
removal of excessive urine
4.5,6: Clean up calibration
2. Strip type is wrongly set up strip (stick) should be
(Location for strip set-up: System cleaned or replaced with
Control/2.System Config/strip type) new one

3. There is a lot of dirty urine(contamination) on

the Strip Loader Plate

4.There is a lot of dirty urine(contamination) on

the calibration strip
5. The calibration stick is wrongly positioned on
the strip plate
6. The Calibration Value not included 333(+/-10)

26
 Symptoms of Cause/Symptom
Possible Cause or Related Symptoms
Error No.& Remedy

C-1 Calibration values 1.There is a lot of dirty urine(contamination) on 1,2: Retry to calibrated with
are out of normal values the calibration strip a new calibration stik

2. The shape of calibration stick is bent(curved)

strip

D-1 Does not print 1. Printer mode is set as "NO" 1. Reset Yes
(Location for changing printer mode: System
control /2.System Config /Print enable) 2. Contact your Customer
Service Office
2. Test results can be displayed through LCD
monitor

H-1 Strip Push Bar' does LED indicator of strip loading change from Clean the Slide loader
not move even after green to red
placing strip on the strip
loading plate (Strip does
not move into analyzer
for detection)

I-1 Strip Push Bar' move 1. LED indicator of strip loading is red 1.Clean the Strip Loading
by itself even without plate and then restart
placing strip on the strip 2. The error by direct sunlight
loading plate 2. Remove the direct
sunlight and retest

J-1 Does not detect On display of LCD monitor, loaded strip Contact your Customer
some or all the strips and number (in the center) and position image (in Service Office
does not show results the bottom) disappear after they appeared
J-2 After strips are
accepted by the machine,
some or all strips are
missing

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 Symptoms of Possible Cause or Related Cause/Symptom No.&
Error Symptoms Remedy

K-1 Display a message 1. Any of RGB calibration value is out of 333
Misplaced strip (+/-10) (How to see RGB calibration value
can be referred to page 9 on User Manual )
2.The strip for test is wrongly positioned on the
strip plate
a) Shape of used strip was bent(curved)
strip
b) Push Bar moved wrongly position
1. Contact your Customer
Service Office
2 a) Retry to test with a
new unopened bottle Strips
b) Clean the Strip Loading
Plate
->If you have some error,
replace with a new push bar
->If you have some error,
replace with a new slide top
( referred to attached 7.
How to change the slide
Top)

L-1 The machine alarms Audible alarm after 10 seconds, at same time Take out waste box and
and shows a message the instrument is stop working. install again
Full

M-1 The machine alarms The waste box is not in the correct position a
and shows a message warning message will show on the bottom of
Tray display: "TRAY" and an audible alarm after 10
seconds, at same time the instrument will stop
working.
Place it in the right position
and restart the instrument by
pressing ENT key

N-1 The machine alarms 1. The error message is found as soon as 1.2 : Clean the Slide loader
and shows ERR Power-On
Loading Sensor 2. Dont move Push Bar

O-1 The machine alarms 1. The error message as soon as power ON 1,2 : Remove excessive
and shows ERR Guide urine on the strip loader and
over cnt 2. The error message appears after detection of retry or Replace
some strips Loading sensor with a new
one

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 Symptoms of Cause/Symptom
Possible Cause or Related Symptoms
Error No.& Remedy

R-1 Cant make 1.Check out settings are as followings; 1: It the set up condition is
"HexTrans" program Baud rate : 115200, Com Port: COM1 different from the left
update conditions, make it as
R-2 Cant connect to 2.Serial cable between analyzer and PC is same like left side
LIS incorrectly connected
R-3 LIS results 2: Correctly connected.
include strange letters 3. Serial port in the computer is USB Port But if it is not working,
R-4 When connect to replacement
PC, the items cant be RS232C Cable.
shown correctly to the
results 3: Use USB To RS232
Converter Cable

Z-1 Barcode does 1.Checked as follows; Check the Serial port

not work Baud rate : 9600 and Baudrate

2.The port set with the machine is COM2

3. The barcode is serial port (not PS2)

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Appendix A: Safety Information
Protecting Yourself from Biohazards

This information summarizes the established guidelines for handling laboratory biohazards.
This summary is based on the guidelines developed by the Centers for Disease Control, the
Clinical and Laboratory Standards Institute, and the Occupational Safety and Health
Administration.

Use this summary for general information only. It is not intended to replace or supplement
your laboratory or hospital biohazard control procedures.

By definition, a biohazardous condition is a situation involving infectious agents biological in

nature, such as the hepatitis B virus, the human immunodeficiency virus, and the tuberculosis
bacterium. These infectious agents may be present in human blood and blood products and in
other body fluids.

The following are the major sources of contamination when handling potentially infectious
agents:
-needlesticks
-hand-to-mouth contact
-hand-to-eye contact
-direct contact with superficial cuta, open wounds, and other skin conditions that may permit
adsorption into subcutaneous skin layers
-splashes or aerosol contact with skin and eyes

To prevent accidental contamination in a clinical laboratory, strictly adhere to the following

procedures:
-Wear gloves while servicing parts of the system that have contact with body fluids such as
serum, plasma, urine, or whole blood
-Wash your hands before going from a contaminated area to a noncontaminated area, or when
you remove or change gloves
-Perform procedures carefully to minimize aerosol formation
-Wear facial protection when splatter or aerosol formation are possible
-Wear personal protective equipment such as safety glasses, gloves, lab coats or aprons when

30
working with possible biohazard contaminants
-Keep your hands away from your face
-Cover all superficial cuts and wounds before starting any work
-Dispose of contaminated materials according to your laboratorys biohazard control
procedures
-Keep your work area disinfected
-Disinfect tools and other items that have been near any part of the system sample path or
waste area with 10% v/v bleach
-Do not eat, drink, smoke, or apply cosmetics or contact lenses while in the laboratory
-Do not mouth pipet any liquid, including water
-Do not place tools or any other items in your mouth
-Do not use the biohazard sink for personal cleaning such as rinsing coffee cups or washing
hands

Do not recap, purposely bend, cut, break, remove from disposable syringes, or otherwise
manipulate needles by hand. Needlestick injuries may result.

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 Registration sheet

Please complete the following Registration Sheet, and fax back within two weeks to your
local distributor.
These data are recorded in the Service Registration File, providing assistance for our Support
Service.

Serial Number of the Instrument: _______________

Date of delivery:

Date of Installation:

The Institution / Laboratory

address:

telephone:

The person, who is responsible for the operation:

Number of the samples in daily routine:

The previously used method for urine analysis:

Manufacturer:

388-25, Gomo-ro, Jillye-myeon, Gimhae-si,

Gyeongsangnam-do, Republic of Korea

Tel: 82-55-346-1882
Fax: 82-55-346-1883
www.cybow.com

Your distributor:

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