HARVARD BUSINESS TERMINOLOGY PRIMER Operations Management Simulation: Quality Analytics Control Limits UCLa = DsR LCLp = Dak ‘Sample Ad Ds Di | Size 2 1.880 ~ 3.267 | 3 T0278 2578 4 0729 2282 5 0577 24 6 0.483 2.004 7 aio | 0076 | 1924 a oa73_| 0186 | 1864 3 0337 | 0464 | 1ai6 10 308 | 0223 | 1777 5 0223 | 0347 | 1653 3 0153] 0459 | 1541(Operations Management Simulation: Quality Analytic Terminology Primer Process Capability Use C, when the process mean is centered between the specification limits, USL-LSL oo Use Cp, when the process mean is not centered between the specification limits. 3a & ISL USL = Upper specification limit LSL = Lower specification limit fi = Process mean, which is the centerline between the UCL and LCL standard deviations from the process mean. Process standard deviation, which can be calculated from the control limits, which are +3 Higher values of €, and Cx indicate a more capable process, Experts recommend a process capability index of at least 1.33 for a two-sided specification. For a one-sided specification that consists of an upper limit only (for example, concentration) or a lower limit only (for example, for strength), the process is considered capable if the process capability index > 1.25.