AGENDA OF 2-DAY CASE TEACHING WORKSHOP

PROFESSOR GAL RAZ

CASE TEACHING WORKSHOP DAY 1

9:00 a.m. - 10:15 a.m. Welcome and Introduction

Our objectives:
o learn how to lead a case discussion
o See the case method in action (I will teach several
cases, exactly as i would to MBA/EMBA or
undergrad students, which will allow us to have
shared examples)
o Have you practice case method teaching
o Answer your questions

10:15 a.m. - 10:30 a.m. Coffee break

10:30 a.m. - 12:00 p.m. Discuss Kulicke & Soffa case

12:00 a.m. - 1:00 a.m. Lunch

1:00 p.m. - 2:00 p.m. Introduction to Case Teaching (Why teach with cases,
Types of cases, how does the case method works)

2:00 p.m. - 2:20 p.m. Learning Teams Discussion

2:20 p.m. - 2:30 p.m. Coffee break

2:30 p.m. - 3:45 p.m. Discuss C.R. Plastics case

3:45 p.m. - 4:00 p.m. Q&A and Wrap up Day 1

 CASE TEACHING WORKSHOP DAY 2

9:00 a.m. - 10:15 a.m. The Case Method and Learning (Finding a good case,
Preparing to teach a case class, The teaching note,
Case discussion, Board work, Classroom management)

10:15 a.m. - 10:35 a.m. Learning Teams Discussion

10:35 a.m. - 10:45 a.m. Coffee break

10:45 a.m. - 12:00 p.m. Discuss Benihana of Tokyo case

12:00 a.m. - 1:00 a.m. Lunch

1:00 p.m. - 2:00 p.m. Beyond the Case Method (Teaching using games and
simulations, how to use games in the classroom, the role
of interactive teaching and learning)

2:00 p.m. - 2:20 p.m. Learning Teams Discussion

2:20 p.m. - 2:30 p.m. Coffee break

2:30 p.m. - 3:30 p.m. Discuss Seven Eleven Japan case

3:30 p.m. - 4:00 p.m. Q&A and Wrap up Day 2

 Assignment Questions for Workshop Cases

Kulicke & Soffa Assignment Questions

1) What are the underlying forces that led to K&Ss desire to make changes to its
current supply chain network?

2) What factors should K&S take into account in its decision to redesign its supply chain
network?

3) Should K&S expand the current capacity in Israel or open a new plant elsewhere?
Use the data in the case to help support your answer.

4) Assuming K&S opens another plant, what are the advantages and disadvantages of
the different locations?

5) What recommendation would you give K&S management regarding the location
choice? What implementation challenges do you foresee? How would you address
those challenges?

C.R. Plastics Assignment Questions

1) How could C.R. Plastics best meet the demand in 2011?

2) How should Jamie Bailey meet the funding gap?

3) As Jamie Bailey, what additional changes would you make?

Benihana of Tokyo Assignment Questions

1) What is Benihana selling? What is unique about their business?

2) What are the keys to Benihanas success? (Compare Benihanas operating ratios
with those of typical service restaurants given in Exhibit 1 of the case.) How do
these keys arise?

3) Examine Benihanas operating system:

(a) Draw a diagram of the production process

(b) Where are the flows? Where in the process are inventories held?
(c) What role does the bar play in the process? Based on the flows through the
system, how large should the bar be? Why?

4) What are the issues Benihana faces? What should they do regarding those issues?
Seven Eleven Japan (SEJ) Assignment Questions

1) What are the reasons behind SEJs success? List three innovations of SEJ that
make it such a high performer?

2) What kind of Supply Chain does SEJ has? What elements in its supply help SEJ
execute its supply chain strategy?

3) Describe SEJs information feedback loop. What decisions are based on this loop?

4) What types of other businesses do you think will benefit from such IS? Why?

5) Why cant its competitors just copy what SEJ is doing?

6) It was reported that SEJ is not enjoying the same level of success in their US
implementation of their strategy as in Japan. What is your explanation?