A STUDY ON CUSTOMER SATISFACTION TOWARDS THE TATA MOTOR

SERVICE AT RF MOTORS
SUMMER INTERNSHIP
REPORT
Submitted in partial fulfillment of the requirement for the award of degree
Of

MASTER OF BUSINESS ADMINISTRATION

Submitted by
AMIL AJITH (RA1652001010304)

Under the guidance of

MRs.PRIYA KRISHNAN
(Associate professor)

FACULTY OF MANAGEMENT
SRM UNIVERSITY
KATTANKULATHUR
July, 2017
 DECLARATION
I, Amil Ajith have completed the Summer Internship Project titled A STUDY ON
CUSTOMER SATISFACTION TOWARDS THE TATA MOTOR SERVICE AT RF
MOTORS(P)LTD. Under the guidance of MRs.PRIYA KRISHNAN in the partial
fulfilment of the requirement for the award of degree of Master in Business Administration
(MBA) of Faculty of Management, SRM University. This is an original work & I have
neither copied and nor submitted it earlier elsewhere.

Students Name & Signature

 BONAFIDE CERTIFICATE

This is to certify that Mr. AMIL AJITH is a bonafide student of Faculty of Management,
SRM University
As a part of the university curriculum, the student has undergone Summer Internship Study in
RF MOTORS(P)LTD, during the period from 7th June 2017 to 27th July 2017 in the partial
fulfillment of the requirement for the award of the degree of Master in Business
Administration (MBA).

Name & Signature Name & Signature of

(Faculty Guide) (DEAN)

Signature of Internal Examiner Signature of External Examiner

Date
Place