STRATEGIC FACILITIES MANAGEMENT

do we know where we are going?

STAN MITCHELL
8th May 2013 DATE
Agenda
What are we Talking About?
The Destination
A Long Journey how do we get there?
Strategic says who?
The Road Map

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Strategic Facilities Management

What Are We Talking About?

8 May 2013 Copyright KEY Facilities Management International Limited 1990-2013.

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 Strategic
Facilities
Management

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Management
>>Proactive<<
>>Leadership<<
>>Structure<<
>>Risk<<
>>People<<
>>Process<<
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 Strategic
Facilities
Management

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What it is NOT!
Facilities Services

Property Management

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What it Is

Facilities Management is not

just about property

Its about how property can be

utilised for the people and
organisations that use it!

8 May 2013 Copyright KEY Facilities Management International Limited 1990-2013.

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Facilities Management

It is the Professional Management of the

NON-CORE organisational activities
OR
Common Sense and Logic!

8 May 2013 Copyright KEY Facilities Management International Limited 1990-2013.

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 Strategic
Facilities
Management

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Strategic Facilities Management
Strategic, Tactical and Operational
Management
Responsible for the effective and efficient
functioning of the organisation/ development
A contributor to the P&L bottom line OR an
acceptable overhead
Custodian of risk management to the
organisation
Potentially much much more .
8 May 2013 Copyright KEY Facilities Management International Limited 1990-2013.
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Strategic Facilities Management

Destination

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 The Destination

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The Destination
Commercial Success
Career
Status
Challenge
Enjoyment
Professional Recognition
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The Destination
Commercial Success
Career
Status
Challenge
Enjoyment
Professional Recognition
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Strategic Facilities Management

The Road Map

8 May 2013 Copyright KEY Facilities Management International Limited 1990-2013.

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Strategic Facilities Management

A Long Journey!
How Do We Get There?

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Fast and Furious

Steady Progress,
Economical
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 Reliable and Sustainable
Will get us there!
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Strategic Facilities Management

Strategic says who?

8 May 2013 Copyright KEY Facilities Management International Limited 1990-2013.

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Facilities Management
Relationship of Resources Applied to Performance Impact

FM Resources Organisation Performance

(people, expertise, etc) (costs, quality, etc)

Strategic Level

Tactical Level

Operational Level

8 May 2013
Copyright KEY Facilities Management International Limited 1990-2013.
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Strategic says who?
SAFMA
Global FM
Government
In UK
Facilities Management Department
Remit across ALL Government Departments
Critical part of the economic recovery
BRICS?
Commerce & Industry?
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Strategic says who?

Different Perspectives

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Perspective Government Economic

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Perspective Government Economic
GOVERNMENT STUDY
1.4% GDP
2.1% Employment

SOUTH AFRICA (comparison)

73.4b ZAR ($8.1b)
375.5k people

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Perspective Government Economic
THE WHOLE LIFE COST
The real cost of any development, facility or scheme to
the individual or organisation is inherent within the whole
life cost and not just design and construction.

Facilities Management
Design & Facilities Demolition
Construct Operations

15% 80% 5%

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Perspective Government Recognition
Professional Bodies
BIFM
RICS/ CIBSE/ CIOB
Education
Vocational/ Further/ Higher Education
Demonstrable Data
SIC Number 81.1

8 May 2013 Copyright KEY Facilities Management International Limited 1990-2013.

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Perspective Industry Standards
FACILITIES MANAGEMENT
Europe
7 Facilities Management Standards published
between 2006 and 2012
International
ISO Facilities Management Committee
established 2012
30 Countries currently participating

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Perspective - EU FM Education

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Perspective - Commercial
IN-HOUSE
Value Add
Contribution to Profit
Necessary Evil!
Statutory & Regulatory
Reputational & Operational Risk
Corporate Social Responsibility
Working Environment
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Perspective - Commercial
OUTSOURCED
Opportunity
Specialist
Multiple Markets

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Strategic Facilities Management

The Road Map

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The Road Map
SatNav might help!
Take the Best Route
visit the right places on the journey
pickup the right passengers
provide the best in class comfort in
the most efficient vehicle!

8 May 2013 Copyright KEY Facilities Management International Limited 1990-2013.

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Strategic Facilities Management

Thank You for the

Opportunity

Questions?

8 May 2013 Copyright KEY Facilities Management International Limited 1990-2013.

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 Facilities Management is key

Key Facilities Management

www.key.fm
stan.mitchell@key.fm

Copyright KEY Facilities Management International Limited 1990-2013.

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